Software May Prevent Shift Between Operation Modes – 2021-2022 Midwest All-Poly Series Fire Trucks

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November 18, 2022 NHTSA CAMPAIGN NUMBER: 22V853000

Software May Prevent Shift Between Operation Modes

The inability to shift modes may delay emergency response, increasing the risk of injury.

 

NHTSA Campaign Number: 22V853000

Manufacturer Midwest Fire Equipment & Repair Company

Components 

Potential Number of Units Affected 11

 

Summary

Midwest Fire Equipment & Repair Company (Midwest) is recalling certain 2021-2022 All-Poly Series fire trucks fire trucks equipped with a split-shaft transmission. The Class1 Es-Key multiplex system software may prevent shifting between road-to-pump and pump-to-road modes.

 

Remedy

Midwest Fire will provide instruction and hardware needed to reprogram the multiplex system software, free of charge. Owner notification letters are expected to be mailed on December 15, 2022. Owners may contact Midwest’s customer service at 1-800-344-2059.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 


This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Midwest Fire has decided that a defect, which relates to motor vehicle safety, exists in certain model year 2022-2023 All-Poly Series fire trucks manufactured October 1, 2021 to October 31, 2022. The affected vehicles are equipped with a split-shaft transmission and the Class1 Es-Key multiplex system. The Es-Key multiplex system needs to be reprogrammed from M0 to M5 to allow for the pump to shift from road to pump and pump to road modes. Without this update, you may experience pump shifting issues. The inability to shift modes may delay emergency response, increasing the risk of injury.

Midwest Fire has initiated a recall to remedy the noncompliance free of charge. Please contact Midwest Fire to schedule the repair. Midwest Fire will send a USB to USB cable to do the reprogramming of the Class1 multiplex system at no charge to the customer. The customer will need to go to http://firmware.class1.com/login.aspx?ReturnUrl=%2f, create an account with a username and password and then download the ES-KeyPro II Read Only Version 1.0.93 program and save to their desktop. Customer will then contact Midwest Fire who will login remotely and install the new program for them. This will be done at no charge to the affected customers.

If you believe there is a failure to remedy this defect without charge and within a reasonable time, you may submit a written complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE, Washington, D.C. 20590; or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TYY: 1-800-424-9153); or go to http://www.safercar.gov.

Any questions pertaining to this recall should be directed to Brett Jensen, Midwest Fire General Manager, Phone 1-800-344-2059, Brett@midwestfire.com.

 


Chronology :

On October 26, 2022 we were doing customer training and had some issues with our pump shifting into gear. We discovered the truck was programmed incorrectly and did not allow the pump to shift from road to pump and pump to road modes. Initially, we thought it was just an isolated incident. We continued to research this issue and came to the conclusion the week of November 14 that at some point our master programming had been modified and the programming was incorrect. We identified eleven trucks that were programmed incorrectly. On November 18, we determined a recall would be necessary and submitted necessary documentation to NHTSA.

 


9 Associated Documents

Defect Notice 573 Report

RCLRPT-22V853-2356.PDF 213.56KB

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Recall Acknowledgement

RCAK-22V853-2469.pdf 647.313KB

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Recall Quarterly Report #1, 2022-4

RCLQRT-22V853-9703.PDF 211.147KB

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Recall 573 Report – February 3, 2023

RCLRPT-22V853-4569.PDF 213.92KB

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Owner Notification Letter(Part 577)

RCONL-22V853-4574.pdf 127.205KB

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Recall 573 Report – March 24, 2023

RCLRPT-22V853-5141.PDF 213.974KB

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Recall Quarterly Report #2, 2023-1

RCLQRT-22V853-4589.PDF 211.245KB

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Recall Quarterly Report #3, 2023-2

RCLQRT-22V853-0247.PDF 211.327KB

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Recall Quarterly Report #4, 2023-3

RCLQRT-22V853-7893.PDF 211.568KB

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Latest Recalls Documents

For the Latest and Most Recent Recalls Information Visit the link below…

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=22V853&docType=RCLv

 


 

Heavy Duty Truck Reprogramming

Description:

Designed for flexibility, the USB-Link 3 Wired Edition connects to your PC, tablet, or smartphone with a USB cable, allowing techs to directly connect to a device when working in the field or during signal interruptions.

Built to support the latest protocols (CAN FD, DoIP) and compatible with a wide range of OEM diagnostics software, the USB-Link 3 is our most advanced VCI to date, with the performance and technology you can rely on well into the future.

 

The USB-Link™ 3 comes with the following:

  • Latching USB Cable (PN 404032)
  • 9-Pin Deutsch Adapter, 1 Meter (PN 493128)
  • J1962 Adapter (16-Pin OBD II, 1 Meter (PN 491113)

The USB-Link™ 3: Wireless is also available (PN 121052).

 

Specifications

Vehicle Network Protocol Support

CAN FD / J1939 FD / ISO15765 FD - 250K, 500K, 1M b/s with auto baud detection

Single wire CAN (SWCAN)

ISO 11898-3 Fault Tolerant CAN (FTCAN)

Diagnostics Over Internet Protocol (DoIP)

J1708

J1850 VPW (Class 2)

ISO PWM (SCP)

ISO 9141 / KWP2000 (ISO 14230) K/L line

ALDL 9600 and 8192 baud

ATEC 160 baud

 

Windows® Vehicle Communication API

Windows® Vehicle Communication API

RP1210 a/b/c

J2534 (2004 draft)

J2534-1 partial implementation (commercial vehicle focused)

 

Operating System Compatibility

iOS

Android™

Windows® 10, 11

 

Interfaces to Computing Platforms

USB 2.0 (vehicle-to-PC connectivity)

Bluetooth® 2.1 + EDR

Wi-Fi (dual band)

 

Compatible Software

Detroit Diesel Diagnostic Link

CAT Electronic Technician (On-Highway only)

Cummins Insite

International - ServiceMAXX Fleet Pro

Hino eXplorer

Volvo PTT

VCAD Elite Mack/Volvo

V-MAC Service Tools

Allison DOC® For PC-Service Tool - Protocols Supported: J1939, J1708/J1587, and J1850

Allison DOC® For Fleets (1000/2000) - Protocols Supported: J1939, J1850

Allison DOC® For Fleets (3000/4000) - Protocols Supported: J1939, J1708/J1587

Eaton ServiceRanger

Bendix ACom

WABCO Toolbox

Freightliner ServiceLink

International ABS

International DLB

International Intune

International IPC v2.02

PACCAR DAVIE4

 

121052

121054

 

Software May Prevent Shift Between Operation Modes - 2021-2022 Midwest All-Poly Series Fire Trucks | small light Diesel Laptops Nexiq USB Link 3 Wireless Edition with Repair Information & Diagnostic Software
Software May Prevent Shift Between Operation Modes - 2021-2022 Midwest All-Poly Series Fire Trucks | small light Diesel Laptops Nexiq USB Link 3 Wired Edition with Repair Information & Diagnostic Software

 

Software May Prevent Shift Between Operation Modes - 2021-2022 Midwest All-Poly Series Fire Trucks | small light iCarsoft HD V3.0 Heavy Duty Diesel Truck Diagnostic Scanner Tool Code Reader Freightliner Cummins
Software May Prevent Shift Between Operation Modes - 2021-2022 Midwest All-Poly Series Fire Trucks | small light XTOOL HD900 CAN Bus Engine Code Reader Heavy Duty Truck Diesel Scanner OBDII Diagnostic Tool Work for J1587 J1708 and J1939 Protocols
Software May Prevent Shift Between Operation Modes - 2021-2022 Midwest All-Poly Series Fire Trucks | small light Heavy Duty Truck Scan Tool NL102 Plus Auto Scanner with DPF/ Sensor Calibration / Oil Reset + Check Engine for Cars; Truck & Car 2 In 1 Code Reader (NL102 Plus)
Software May Prevent Shift Between Operation Modes - 2021-2022 Midwest All-Poly Series Fire Trucks | small light Autel MaxisysCV MS908CV Diagnostic Tool with No-Delay Delivery for J2534 ECU Programming, Heavy Trucks Diagnostics, Coding, Service Functions

 

Software May Prevent Shift Between Operation Modes - 2021-2022 Midwest All-Poly Series Fire Trucks | small light Nexiq Blue-Link Mini
Product Number NQ126015
Nexiq Blue Link Mini™ Vehicle Communication Interface

 

Software May Prevent Shift Between Operation Modes - 2021-2022 Midwest All-Poly Series Fire Trucks | small light NEXIQ Technologies 124032 USB-Link 2 Connector
Software May Prevent Shift Between Operation Modes - 2021-2022 Midwest All-Poly Series Fire Trucks | small light Dearborn DPA5 Pro Universal RP1210 Protocol Adapter

 


Daimler Truck

DiagnosticLink Order Site:

DiagnosticLink Direct Link:

https://diagnosticlink.nexiq.com/DTNA/Default.aspx

 


 

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Last update on 2024-02-16 / Affiliate links / Images from Amazon Product Advertising API

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