Improperly Fitted Fuel Cap May Leak – 2023 Jayco Seismic & Seismic Luxury Trailers

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October 13, 2022 NHTSA CAMPAIGN NUMBER: 22V769000

Improperly Fitted Fuel Cap May Leak

An improperly fitted fuel cap may leak fuel or vapors, increasing the risk of a fire.

 

NHTSA Campaign Number: 22V769

Manufacturer Jayco, Inc.

Components FUEL SYSTEM, GASOLINE

Potential Number of Units Affected 42

 

Summary

Jayco, Inc. (Jayco) is recalling certain 2023 Seismic and Seismic Luxury trailers. Fuel cap does not fit properly on the filler fuel neck for the cargo fuel tank.

 

Remedy

Dealers will inspect and replace filler fuel neck as necessary, free of charge. Owner notification letters were mailed October 25, 2022. Owners may contact Jayco customer service at 1-800-283-8267. Jayco’s number to this recall is 9901581.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 


Filler Fuel Neck

Bulletin Type: Recall Publication Date: October 2022
Bulletin #(s): 22V-769 USA

2022-581 Canada

Make(s): Jayco
Job Code(s): 9901581 Model(s): Seismic FW,  Seismic  Luxury FW
Flat Rate(s): 9901581A .10 Inspection only Fuel Cap(s)

9901581B .40 Inspect and replace one fuel neck

9901581C .80 Inspect and replace two fuel necks

Model Year(s): 2023

 

Incident: Cap on the fuel necks to our gas tank are not seating properly
Affected Units: 2023 Jayco Seismic FW and Seismic Luxury FW
Parts Kit: 22V-769 Parts Kit #: 22V-769A
Part Kit Contents: (1)  NECK,FLR FUEL 2″ 07.50 MN LG W/22DEG ANG W/.63 VNT TB (Jayco Part #0338012)
Parts Kit #: 22V-769B
Part Kit Contents: (2)  NECK,FLR FUEL 2″ 07.50 MN LG W/22DEG ANG W/.63 VNT TB (Jayco Part #0338012)
Misc. Tools & Supplies: Screwgun, #2 square drive bit, 5/16” hex head bit or socket
Parts Return Information: N/A

 

FILLER FUEL NECK INSPECTION

1. Locate fuel cap on ODS rear of coach (Figure 1 & 2). There will be one on Seismic FW and two on Seismic Luxury FW.

 

2. Check to make sure fuel cap seats properly to the fuel neck. If bad (Figure 3), the fuel neck will need changed. (Figure 4)

 

FILLER FUEL NECK REPAIR INSTRUCTIONS

3. Begin by removing the two fuel neck screws using a #2 square drive. (Figure 5 & 6)

 

4. Loosen the hose clamps on the back side of the fuel neck using a 5/16” socket or nut driver. (Figure 7)

 

5. Remove hoses from existing fuel neck and replace with new one. Test fit the cap on the new fuel neck to make sure it seats properly before installing it. (Figure 8)

 

6. Refasten the hose clamps on new fuel neck. (Figure 9)

 

7. Align fuel neck so that existing pre-drilled holes can be used. (Figure 10) Fill hole should be at the bottom.

 

8. Reattach fuel cap with second screw and twist on cap until it clicks. (Figure 11)

 

Jayco’s sole obligation under our limited warranty is to repair or replace defective materials and/or workmanship deemed our responsibility as determined by Jayco in our sole discretion. Jayco reserves the right to use new and/or remanufactured parts or materials of similar quality to complete any work, and to make parts and/or design changes as appropriate without notice to anyone. Jayco designs and/or materials changes are done without obligation to incorporate such changes in previously manufactured product. Jayco makes every reasonable effort to ensure field remedies will not adversely affect performance and/or safety of the unit. This field remedy is not intended to extend to future performance of this RV, or any of its materials, components or parts beyond the standard warranty period. The RV owner’s obligation to notify Jayco, or one of its independent, authorized dealers, of a claimed defect does not modify any obligation placed on the RV owner to contact Jayco directly when attempting to pursue remedies under state or federal law.
903 South Main Street  •  P.O. Box 460  •  Middlebury, IN 46540

 


Dear Valued Customer:

This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.

Jayco Inc. has decided that a defect, which relates to motor vehicle safety, exists in certain model year 2023 Seismic and Seismic Luxury fifth wheel travel trailers.

 

Reason for this recall

Fuel cap does not fit properly on the filler fuel neck for the cargo fuel tank.
An improperly fitted fuel cap may leak fuel or vapors, increasing the risk of a fire.

 

Recall Remedy

Dealers will inspect and replace filler fuel neck as necessary. The remedy will be free of charge and will take approximately 30 minutes to complete.

 

What we need you to do

Please contact a Jayco Inc. dealer or Jayco Inc. certified repair facility and schedule an appointment for this remedy.

 

Federal regulations require that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days.

If you had this repair completed prior to receipt of this recall notice, you may be eligible to receive reimbursement for the cost of obtaining a pre-notification remedy of the problem associated with this recall. Submit an email to service@jayco.com including your name, address, VIN, recall number, and a clear, legible receipt showing the identification of the product that was recalled.

If your dealer does not remedy this condition at no charge, please contact our Customer Service Department at 800-283-8267. If you are unable to get this safety defect remedied without charge and/or within a reasonable amount of time after contacting your dealer and Jayco customer service, you may want to contact NHTSA. To submit a written complaint contact the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE., Washington, DC 20590; or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153): or go to http://www.safercar.gov.

 

We certainly regret this inconvenience; however, your safety is our most important priority.

 

Sincerely,

 

Compliance Management
Jayco Inc. Towable Products

 


Chronology :

September 22, 2022 an internal communication was received from Jayco production facility informing Jayco Compliance that they discovered that the fuel caps on the filler fuel necks to the cargo fuel tanks are not seating properly. All affected units in production were repaired.

October 3, 2022 the Warranty Incident Review Committee (WIRC) discussed this incident and elevated to the Corrective and Preventive Action Committee (CPAC).

October 5, 2022 CPAC met to discuss this incident and elevated this incident to the Safety Steering Committee (SSC).

On October 10, 2022, SSC met and voted that a safety recall was appropriate for this incident. Jayco Inc. has not received any warranty claims for this issue.

 


1 Affected Product

Vehicle

MAKE MODEL YEAR
JAYCO SEISMIC 2023

 


8 Associated Documents

Recall Acknowledgement

RCAK-22V769-3820.pdf 645.742KB

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Defect Notice 573 Report

RCLRPT-22V769-6255.PDF 215.333KB

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ISSUED Owner Notification Letter(Part 577)

RCONL-22V769-4274.pdf 40.034KB

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Manufacturer Notices(to Dealers,etc)

RCMN-22V769-8815.pdf 137.552KB

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Remedy Instructions and TSB

RCRIT-22V769-8601.pdf 1048.46KB

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Recall Quarterly Report #1, 2022-4

RCLQRT-22V769-0136.PDF 211.123KB

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Recall Quarterly Report #2, 2023-1

RCLQRT-22V769-2447.PDF 211.221KB

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Recall Quarterly Report #3, 2023-2

RCLQRT-22V769-3072.PDF 211.305KB

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Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=22V769&docType=RCL

 


 

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