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October 6, 2022 NHTSA CAMPAIGN NUMBER: 22V744000
Steering Knuckle and Control Arm May Separate
A loose steering knuckle fastener could separate, causing a loss of vehicle control and increasing the risk of a crash.
NHTSA Campaign Number: 22V744
Manufacturer Rivian Automotive, LLC
Components SUSPENSION, STEERING
Potential Number of Units Affected 12,212
Summary
Rivian Automotive, LLC (Rivian) is recalling certain 2022 R1T, R1S, and EDV vehicles. The fastener connecting the front upper control arm and steering knuckle may have been improperly tightened.
Remedy
Dealers will inspect and, as necessary, tighten the steering knuckle fastener, free of charge. Owner notification letters were mailed November 11, 2022. Owners may contact Rivian customer service at 1-888-748-4261. Rivian’s number for this recall is FSAM 997.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
22V-744 Rivian Recall FSAM-997 SMS Notification
Important Recall Message from Rivian. Your 2022 Rivian is included in NHTSA Recall Number 22V-744. Rivian will offer no appointment necessary visits to Rivian Service Centers and pop-up locations 7 days a week as well as Mobile Service by appointment. By calling 855-RIVIAN5 (855-748-4265), 24/7-365, you can schedule an appointment and get information on Rivian Service Center and pop-up locations. Rivian Service Centers and pop-up service locations, with expanded hours of operation, are also listed on our website. https://rivian.com/support/article/where-can-i-take-my-rivian-to-get-the-upper-control-arm-fastener-inspected-and-f
RRC-18-22-001-1: Retorque Knuckle to Upper Control Arm Fasteners, R1T and R1S
Rivian has decided that a defect which relates to motor vehicle safety exists in certain model year 2022 Rivian R1T and R1S vehicles. Some of the population may have been built with improperly torqued fasteners between the knuckles and front upper control arms. An improperly torqued fastener could cause excessive wheel camber, or, in rare instances, a separation, affecting the driver’s ability to control the vehicle, and increasing the risk of a crash. Rivian will inspect and, as necessary, properly secure the knuckle fasteners in the affected vehicles. In the event that components require replacement, Rivian will replace components, as necessary.
Document Type | Safety Recall Bulletin |
Date | October 7, 2022 |
Affected Region(s) | USA |
Affected Model(s) | R1T, R1S |
Model Year(s) | 2022 |
Approximate Build Dates
Refer to the FSA Dashboard to determine if this document applies to a specific vehicle. |
August 2021 – September 2022 |
Vehicle System | 18 – Suspension |
Minimum Service Location | Service Center |
Potentially Required Parts
Part Number | Quantity | Engineering Name | Service Name/Notes |
PT00001853-H | 1 | ASSY – UPR CONTROL ARM; FRT; LH | Control Arm, Upper,
Front, LH |
PT00001857-H | 1 | ASSY – UPR CONTROL ARM; FRT; RH | Control Arm, Upper,
Front, RH |
PT00001859-H | 1 | KNUCKLE_FR_LH | Knuckle, Front, LH |
PT00001860-H | 1 | KNUCKLE_FR_RH | Knuckle, Front, RH |
Attention: The parts listed in this table are only for unique steps that are called out in this bulletin.
Some sections of this bulletin might refer to Service Manual procedures which require additional parts. Always review the bulletin and all potentially related Service Manual procedures before ordering parts and beginning work.
Inspection
Important: Perform this inspection on both the LH and RH sides of the vehicle. Do not continue to a different section until the inspection is complete on both sides.
- On the center display: Set the ride height to highest.
2.
- When inspecting the LH side
- When inspecting the RH side
3. Working in the rear of the wheelwell: Inspect the highlighted fastener.
Note: LH side shown.
a. If the fastener is loose, or can be freely spun by hand, perform the Replace Components section on the affected side.
b. Set a torque wrench to 20 Nm and attempt to tighten the fastener. If the fastener moves before 20 Nm is achieved, perform the Replace Components section on the affected side.
c. If the fastener is not loose and does not move before 20 Nm is applied, perform the Retorque Fastener section on the affected side.
Important: Each side of the vehicle might require a different action, based on the outcome of this inspection.
Replace Components
Important: Perform this section on either the LH side only, the RH side only, or both the LH and RH sides depending on the outcome of the Inspection section.
1. Replace: Knuckle, Front (refer to service manual procedure 181020010).
2. Replace: Control Arm, Upper, Front (refer to service manual procedure 181010010).
3. Reinstall all components that were removed for access and replace all non-reusable components. No additional work is required.
Retorque Fastener
Important: Perform this section on either the LH side only, the RH side only, or both the LH and RH sides depending on the outcome of the Inspection section.
- On the center display: Set the ride height to highest.
2.
- When performing the steps in this section on the LH side
- When performing the steps in this section on the RH side
3. Working in the rear of the wheelwell: Torque the highlighted fastener to 120 Nm.
CAUTION: When using a torque wrench with an offset socket, rotate the offset socket to exactly 90° from the body of the torque wrench. Other angles will cause an inaccurate torque measurement.
Note: If necessary: Use a wrench to hold the highlighted area while installing the fastener.
4. Loosen the nut 1/4 turn.
5. Repeat step 3 in this section.
6. On the center display: Set the ride height to standard.
Torque specifications in this section
Step Number | Torque (Nm) |
3 | 120 |
RRC-18-22-002-1: Retorque Knuckle to Upper Control Arm Fasteners, EDV
Rivian has decided that a defect which relates to motor vehicle safety exists in certain model year 2022 Rivian EDV vehicles, which, to date, have been delivered solely to Amazon. Some of the population may have been built with improperly torqued fasteners between the knuckles and front upper control arms. An improperly torqued knuckle fastener could cause excessive wheel camber, or, in rare instances, a separation, affecting the driver’s ability to control the vehicle, and increasing the risk of a crash. Rivian will inspect and, as necessary, properly secure the knuckle fasteners in the affected vehicles. In the event that components require replacement, Rivian will replace components, as necessary.
Document Type | Safety Recall Bulletin |
Date | October 7, 2022 |
Affected Region(s) | USA |
Affected Model(s) | EDV |
Model Year(s) | 2022 |
Approximate Build Dates
Refer to the FSA Dashboard to determine if this document applies to a specific vehicle. |
December 2021 – September 2022 |
Vehicle System | 18 – Suspension |
Minimum Service Location | Service Center |
Potentially Required Parts
Part Number | Quantity | Engineering Name | Service Name/Notes |
PT00044840-D | 1 | ASSY – UPR CONTROL ARM; FRT; LH | Control Arm, Upper,
Front, LH |
PT00044838-D | 1 | ASSY – UPR CONTROL ARM; FRT; RH | Control Arm, Upper,
Front, RH |
PT00044843-E | 1 | KNUCKLE – FRT; LH | Knuckle, Front, LH |
PT00044842-E | 1 | KNUCKLE – FRT; RH | Knuckle, Front, RH |
Attention: The parts listed in this table are only for unique steps that are called out in this bulletin.
Some sections of this bulletin might refer to Service Manual procedures which require additional parts. Always review the bulletin and all potentially related Service Manual procedures before ordering parts and beginning work.
Inspection
Important: Perform this inspection on both the LH and RH sides of the vehicle. Do not continue to a different section until the inspection is complete on both sides.
1.
- When inspecting the LH side
- When inspecting the RH side
2. Working in the front of the wheelwell: Inspect the highlighted fastener.
Note: LH side shown.
a. If the fastener is loose, or can be freely spun by hand, perform the Replace Components section on the affected side.
b. Set a torque wrench to 20 Nm and attempt to tighten the fastener. If the fastener moves before 20 Nm is achieved, perform the Replace Components section on the affected side.
c. If the fastener is not loose and does not move before 20 Nm is applied, perform the Retorque Fastener section on the affected side.
Important: Each side of the vehicle might require a different action, based on the outcome of this inspection.
Replace Components
Important: Perform this section on either the LH side only, the RH side only, or both the LH and RH sides depending on the outcome of the Inspection section.
1. Replace: Knuckle, Front (refer to service manual procedure 181020010).
2. Replace: Control Arm, Upper, Front (refer to service manual procedure 181010010).
3. Reinstall all components that were removed for access and replace all non-reusable components. No additional work is required.
Retorque Fastener
Important: Perform this section on either the LH side only, the RH side only, or both the LH and RH sides depending on the outcome of the Inspection section.
1.
- When performing the steps in this section on the LH side
- When performing the steps in this section on the RH side
2. Working in the front of the wheelwell: Torque the highlighted fastener to 120 Nm.
CAUTION: When using a torque wrench with an offset socket, rotate the offset socket to exactly 90° from the body of the torque wrench. Other angles will cause an inaccurate torque measurement.
Note: If necessary: Use a wrench to hold the highlighted area while installing the fastener.
3. Loosen the nut 1/4 turn.
4. Repeat step 2 in this section.
Torque specifications in this section
Step Number | Torque (Nm) |
2 | 120 |
Chronology :
On August 13, 2022, Rivian identified a vehicle where the upper control arm had separated from the steering knuckle. The incident was reviewed by engineering and an investigation into root cause and scope was
initiated.
On September 24, 2022, Rivian became aware of two vehicles where the steering knuckle had become loose or separated.
As of September 28, 2022, Rivian had become aware of six reports potentially related to this issue that had accumulated over the production of R1T, R1S, and EDV vehicles (a rate of 0.037%).
On September 29, 2022, Rivian completed its investigation, confirming the suspected root cause, risk assessment, remedy, and affected population.
On September 30, 2022, Rivian determined that a safety-related defect exists related to this matter.
3 Affected Products
Vehicles
MAKE | MODEL | YEAR |
RIVIAN | EDV | 2022 |
RIVIAN | R1S | 2022 |
RIVIAN | R1T | 2022 |
12 Associated Documents
Recall Acknowledgement
RCAK-22V744-8353.pdf 645.627KB
Defect Notice 573 Report
RCLRPT-22V744-5291.PDF 215.529KB
Remedy Instructions and TSB
RCRIT-22V744-2408.pdf 824.456KB
Remedy Instructions and TSB
RCRIT-22V744-7082.pdf 868.379KB
Service Customer Email
RMISC-22V744-1988.pdf 123.562KB
RMISC-22V744-1881.pdf 136.926KB
Recall 573 Report-Amendment 1 – 10/11/2022
RCLRPT-22V744-5844.PDF 215.716KB
SMS Notification
RMISC-22V744-1054.pdf 46.346KB
ISSUED Owner Notification Letter(Part 577)
RCONL-22V744-8813.pdf 111.868KB
Recall Quarterly Report #1, 2022-4
RCLQRT-22V744-4084.PDF 211.149KB
Recall Quarterly Report #2, 2023-1
RCLQRT-22V744-3249.PDF 211.253KB
Recall Quarterly Report #3, 2023-2
RCLQRT-22V744-0268.PDF 211.339KB
Latest Recalls Documents
For the Latest and Most Recent Recalls Information Visit the link below…
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=22V744&docType=RCL
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SEOCONTENT-START
RRC-18-22-001-1: Retorque Knuckle to Upper Control Arm Fasteners, R1T and R1S Rivian has decided that a defect which relates to motor vehicle safety exists in certain model year 2022 Rivian R1T and R1S vehicles. Some of the population may have been built with improperly torqued fasteners between the knuckles and front upper control arms. An improperly torqued fastener could cause excessive wheel camber, or, in rare instances, a separation, affecting the driver’s ability to control the vehicle, and increasing the risk of a crash. Rivian will inspect and, as necessary, properly secure the knuckle fasteners in the affected vehicles. In the event that components require replacement, Rivian will replace components, as necessary. Document Type Safety Recall Bulletin Date October 7, 2022 Affected Region(s) USA Affected Model(s) R1T, R1S Model Year(s) 2022 Approximate Build Dates Refer to the FSA Dashboard to determine if this document applies to a specific vehicle. August 2021 – September 2022 Vehicle System 18 – Suspension Minimum Service Location Service Center Potentially Required Parts Part Number Quantity Engineering Name Service Name/Notes PT00001853-H 1 ASSY – UPR CONTROL ARM; FRT; LH Control Arm, Upper, Front, LH PT00001857-H 1 ASSY – UPR CONTROL ARM; FRT; RH Control Arm, Upper, Front, RH PT00001859-H 1 KNUCKLE_FR_LH Knuckle, Front, LH PT00001860-H 1 KNUCKLE_FR_RH Knuckle, Front, RH Attention: The parts listed in this table are only for unique steps that are called out in this bulletin. Some sections of this bulletin might refer to Service Manual procedures which require additional parts. Always review the bulletin and all potentially related Service Manual procedures before ordering parts and beginning work. Inspection Important: Perform this inspection on both the LH and RH sides of the vehicle. Do not continue to a different section until the inspection is complete on both sides. RRC-18-22-001-1: Retorque Knuckle to Upper Control Arm Fasteners, R1T and R1S, Page 1 1. On the center display: Set the ride height to highest. 2. • When inspecting the LH side • When inspecting the RH side 3. Working in the rear of the wheelwell: Inspect the highlighted fastener. Note: LH side shown. a. If the fastener is loose, or can be freely spun by hand, perform the Replace Components section on the affected side. b. Set a torque wrench to 20 Nm and attempt to tighten the fastener. If the fastener moves before 20 Nm is achieved, perform the Replace Components section on the affected side. c. If the fastener is not loose and does not move before 20 Nm is applied, perform the Retorque Fastener section on the affected side. RRC-18-22-001-1: Retorque Knuckle to Upper Control Arm Fasteners, R1T and R1S, Page 2 Important: Each side of the vehicle might require a different action, based on the outcome of this inspection. Replace Components Important: Perform this section on either the LH side only, the RH side only, or both the LH and RH sides depending on the outcome of the Inspection section. 1. Replace: Knuckle, Front (refer to service manual procedure 181020010). 2. Replace: Control Arm, Upper, Front (refer to service manual procedure 181010010). 3. Reinstall all components that were removed for access and replace all non-reusable components. No additional work is required. Retorque Fastener Important: Perform this section on either the LH side only, the RH side only, or both the LH and RH sides depending on the outcome of the Inspection section. 1. On the center display: Set the ride height to highest. 2. • When performing the steps in this section on the LH side • When performing the steps in this section on the RH side RRC-18-22-001-1: Retorque Knuckle to Upper Control Arm Fasteners, R1T and R1S, Page 3 3. Working in the rear of the wheelwell: Torque the highlighted fastener to 120 Nm. CAUTION: When using a torque wrench with an offset socket, rotate the offset socket to exactly 90° from the body of the torque wrench. Other angles will cause an inaccurate torque measurement. Note: If necessary: Use a wrench to hold the highlighted area while installing the fastener. 4. Loosen the nut 1/4 turn. 5. Repeat step 3 in this section. 6. On the center display: Set the ride height to standard. RRC-18-22-001-1: Retorque Knuckle to Upper Control Arm Fasteners, R1T and R1S, Page 4 Torque specifications in this section Step Number Torque (Nm) 3 120 Labor Codes Labor Code Description RRC182200100 RRC-18-22-001-1 not applicable RRC182200101 Inspect R1 upper control arm to knuckle fasteners; retorque LH and RH fasteners RRC182200102 Inspect R1 upper control arm to knuckle fasteners; replace LH upper control arm and knuckle; four wheel alignment check only; retorque RH fastener RRC182200103 Inspect R1 upper control arm to knuckle fasteners; replace LH upper control arm and knuckle; four wheel alignment check and adjust; retorque RH fastener RRC182200104 Inspect R1 upper control arm to knuckle fasteners; replace RH upper control arm and knuckle; four wheel alignment check only; retorque LH fastener RRC182200105 Inspect R1 upper control arm to knuckle fasteners; replace RH upper control arm and knuckle; four wheel alignment check and adjust; retorque LH fastener RRC182200106 Inspect R1 upper control arm to knuckle fasteners; replace LH and RH upper control arms and knuckles; four wheel alignment check only RRC182200107 Inspect R1 upper control arm to knuckle fasteners; replace LH and RH upper control arms and knuckles; four wheel alignment check and adjust Contact ServiceDocumentFeedback@rivian.com regarding labor codes and document content. RRC-18-22-001-1: Retorque Knuckle to Upper Control Arm Fasteners, R1T and R1S, Page 5
**************************************************************************************************************
RRC-18-22-002-1: Retorque Knuckle to Upper Control Arm Fasteners, EDV Rivian has decided that a defect which relates to motor vehicle safety exists in certain model year 2022 Rivian EDV vehicles, which, to date, have been delivered solely to Amazon. Some of the population may have been built with improperly torqued fasteners between the knuckles and front upper control arms. An improperly torqued knuckle fastener could cause excessive wheel camber, or, in rare instances, a separation, affecting the driver’s ability to control the vehicle, and increasing the risk of a crash. Rivian will inspect and, as necessary, properly secure the knuckle fasteners in the affected vehicles. In the event that components require replacement, Rivian will replace components, as necessary. Document Type Safety Recall Bulletin Date October 7, 2022 Affected Region(s) USA Affected Model(s) EDV Model Year(s) 2022 Approximate Build Dates Refer to the FSA Dashboard to determine if this document applies to a specific vehicle. December 2021 – September 2022 Vehicle System 18 – Suspension Minimum Service Location Service Center Potentially Required Parts Part Number Quantity Engineering Name Service Name/Notes PT00044840-D 1 ASSY – UPR CONTROL ARM; FRT; LH Control Arm, Upper, Front, LH PT00044838-D 1 ASSY – UPR CONTROL ARM; FRT; RH Control Arm, Upper, Front, RH PT00044843-E 1 KNUCKLE – FRT; LH Knuckle, Front, LH PT00044842-E 1 KNUCKLE – FRT; RH Knuckle, Front, RH Attention: The parts listed in this table are only for unique steps that are called out in this bulletin. Some sections of this bulletin might refer to Service Manual procedures which require additional parts. Always review the bulletin and all potentially related Service Manual procedures before ordering parts and beginning work. Inspection Important: Perform this inspection on both the LH and RH sides of the vehicle. Do not continue to a different section until the inspection is complete on both sides. RRC-18-22-002-1: Retorque Knuckle to Upper Control Arm Fasteners, EDV, Page 1 1. • When inspecting the LH side • When inspecting the RH side 2. Working in the front of the wheelwell: Inspect the highlighted fastener. Note: LH side shown. a. If the fastener is loose, or can be freely spun by hand, perform the Replace Components section on the affected side. b. Set a torque wrench to 20 Nm and attempt to tighten the fastener. If the fastener moves before 20 Nm is achieved, perform the Replace Components section on the affected side. c. If the fastener is not loose and does not move before 20 Nm is applied, perform the Retorque Fastener section on the affected side. RRC-18-22-002-1: Retorque Knuckle to Upper Control Arm Fasteners, EDV, Page 2 Important: Each side of the vehicle might require a different action, based on the outcome of this inspection. Replace Components Important: Perform this section on either the LH side only, the RH side only, or both the LH and RH sides depending on the outcome of the Inspection section. 1. Replace: Knuckle, Front (refer to service manual procedure 181020010). 2. Replace: Control Arm, Upper, Front (refer to service manual procedure 181010010). 3. Reinstall all components that were removed for access and replace all non-reusable components. No additional work is required. Retorque Fastener Important: Perform this section on either the LH side only, the RH side only, or both the LH and RH sides depending on the outcome of the Inspection section. RRC-18-22-002-1: Retorque Knuckle to Upper Control Arm Fasteners, EDV, Page 3 1. • When performing the steps in this section on the LH side • When performing the steps in this section on the RH side RRC-18-22-002-1: Retorque Knuckle to Upper Control Arm Fasteners, EDV, Page 4 2. Working in the front of the wheelwell: Torque the highlighted fastener to 120 Nm. CAUTION: When using a torque wrench with an offset socket, rotate the offset socket to exactly 90° from the body of the torque wrench. Other angles will cause an inaccurate torque measurement. Note: If necessary: Use a wrench to hold the highlighted area while installing the fastener. 3. Loosen the nut 1/4 turn. 4. Repeat step 2 in this section. RRC-18-22-002-1: Retorque Knuckle to Upper Control Arm Fasteners, EDV, Page 5 Torque specifications in this section Step Number Torque (Nm) 2 120 Labor Codes Labor Code Description RRC182200200 RRC-18-22-002-1 not applicable RRC182200201 Inspect EDV upper control arm to knuckle fasteners; retorque LH and RH fasteners RRC182200202 Inspect EDV upper control arm to knuckle fasteners; replace LH upper control arm and knuckle; thrust angle alignment check only; retorque RH fastener RRC182200203 Inspect EDV upper control arm to knuckle fasteners; replace LH upper control arm and knuckle; thrust angle alignment check and adjust; retorque RH fastener RRC182200204 Inspect EDV upper control arm to knuckle fasteners; replace RH upper control arm and knuckle; thrust angle alignment check only; retorque LH fastener RRC182200205 Inspect EDV upper control arm to knuckle fasteners; replace RH upper control arm and knuckle; thrust angle alignment check and adjust; retorque LH fastener RRC182200206 Inspect EDV upper control arm to knuckle fasteners; replace LH and RH upper control arms and knuckles; thrust angle alignment check only RRC182200207 Inspect EDV upper control arm to knuckle fasteners; replace LH and RH upper control arms and knuckles; thrust angle alignment check and adjust Contact ServiceDocumentFeedback@rivian.com regarding labor codes and document content. RRC-18-22-002-1: Retorque Knuckle to Upper Control Arm Fasteners, EDV, Page 6
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22V-744 Rivian Recall FSAM-997 SMS Notification Important Recall Message from Rivian. Your 2022 Rivian is included in NHTSA Recall Number 22V-744. Rivian will offer no appointment necessary visits to Rivian Service Centers and pop-up locations 7 days a week as well as Mobile Service by appointment. By calling 855-RIVIAN5 (855-748-4265), 24/7-365, you can schedule an appointment and get information on Rivian Service Center and pop-up locations. Rivian Service Centers and pop-up service locations, with expanded hours of operation, are also listed on our website. https://rivian.com/support/article/where-can-i-take-my-rivian-to-get-the-upper-control-arm-fastener-inspected-and-f
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Dear <FirstName LastName,> This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Rivian Automotive, LLC has decided that a defect which relates to motor vehicle safety exists in certain model year 2022 Rivian EDV, R1T, and R1S vehicles. The subject population is comprised of model year 2022 R1T and R1S vehicles built during a 13-month period, and a subset of EDVs produced between December 10, 2021 and September 27, 2022, in which records cannot confirm that the front upper control arm and the steering knuckle retention fastener for each front wheel was properly torqued. What is the problem? An improperly torqued steering knuckle fastener could cause excessive wheel camber, or a separation, affecting the driver’s ability to control the vehicle, and increasing the risk of a crash. What will Rivian do? Rivian will offer no appointment necessary visits to Rivian Service Centers and pop-up locations 7 days a week as well as Mobile Service by appointment to inspect and, as necessary, properly secure the steering knuckle fasteners for the affected vehicles. For the very small percentage where parts replacements are required, loaner vehicles will be made available while the vehicle is brought into a Rivian Service Center. The recall service as needed, trip interruption, and towing services will be available at no cost to you. What should you do? By calling 855-RIVIAN5 (855-748-4265), 24/7-365, you can schedule an appointment and get information on Rivian Service Center and pop-up service locations. Rivian Service Centers and pop-up service locations, with expanded hours of operation, are also listed on our website. https://rivian.com/support/article/recall-information Do you have other questions? If you have further questions, please call Rivian Service at 1-855-748-4265. For additional information please visit NHTSA.gov/recalls. If you believe that Rivian has failed or is unable to remedy the defect within a reasonable time or without charge, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue S.E., Washington, D.C. 20590, or call the toll-free Vehicle Safety Hot Line at 1-888-327-4236 (TTY: 1-800-424-9153) or visit www.safercar.gov. Thank you for your attention to this important matter. The quality and safety of your vehicle is of the utmost importance to us. Rivian IMPORTANT SAFETY RECALL This notice applies to your vehicle, VIN XXXXXXXXXXXXXXXXX 2022 Rivian EDV, R1T, & R1S Insufficiently Torqued Upper Control Arm to Steering Knuckle Fasteners NHTSA Recall No. 22V-744 Rivian Recall No. FSAM-997 For updated information, please visit NHTSA.gov/recalls 14600 Myford Road | Irvine, California 92606 | 1-855-748-4265 For locations, scan with smartphone camera
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-744 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Rivian Automotive, LLC Submission Date : OCT 11, 2022 NHTSA Recall No. : 22V-744 Manufacturer Recall No. : FSAM 997 Manufacturer Information : Manufacturer Name : Rivian Automotive, LLC Address : 13250 North Haggerty Road PLYMOUTH MI 48170 Company phone : 999 Population : Number of potentially involved : 12,212 Estimated percentage with defect : 1 % Vehicle Information : Vehicle 1 : 2022-2022 Rivian R1T Vehicle Type : LIGHT VEHICLES Body Style : PICKUP TRUCK Power Train : NR Descriptive Information : The subject population is comprised of MY 2022 R1T and R1S vehicles built during a 13-month period, and, a subset of EDVs produced between December 10, 2021 and September 27, 2022, in which records cannot confirm that the front upper control arm and the steering knuckle retention fastener for each front wheel was properly torqued. Production Dates : AUG 23, 2021 – SEP 24, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 2 : 2022-2022 Rivian R1S Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : NR Descriptive Information : The subject population is comprised of MY 2022 R1T and R1S vehicles built during a 13-month period, and, a subset of EDVs produced between December 10, 2021 and September 27, 2022, in which records cannot confirm that the front upper control arm and the steering knuckle retention fastener for each front wheel was properly torqued. Production Dates : SEP 28, 2021 – SEP 23, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-744 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 3 : 2022-2022 Rivian EDV Vehicle Type : LIGHT VEHICLES Body Style : VAN Power Train : NR Descriptive Information : The subject population is comprised of MY 2022 R1T and R1S vehicles built during a 13-month period, and, a subset of EDVs produced between December 10, 2021 and September 27, 2022, in which records cannot confirm that the front upper control arm and the steering knuckle retention fastener for each front wheel was properly torqued. Production Dates : DEC 10, 2021 – SEP 27, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : The nut connecting the front upper control arm and steering knuckle may not have been sufficiently torqued. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : An improperly torqued steering knuckle fastener could cause excessive wheel camber, or, in rare instances, a separation, affecting the driver’s ability to control the vehicle, and increasing the risk of a crash. Description of the Cause : NR Identification of Any Warning that can Occur : Customers with affected VINs may experience excessive noise, vibration, and harshness from the front suspension and/or a change in steering performance or feel. Involved Components : Component Name 1 : NUT Component Description : M14X1.5 HX FL ADH CL10 R107G Component Part Number : SC00006949-A Supplier Identification : Component Manufacturer Name : NR Part 573 Safety Recall Report 22V-744 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Address : NR NR Country : NR Chronology : On August 13, 2022, Rivian identified a vehicle where the upper control arm had separated from the steering knuckle. The incident was reviewed by engineering and an investigation into root cause and scope was initiated. On September 24, 2022, Rivian became aware of two vehicles where the steering knuckle had become loose or separated. As of September 28, 2022, Rivian had become aware of six reports potentially related to this issue that had accumulated over the production of R1T, R1S, and EDV vehicles (a rate of 0.037%). On September 29, 2022, Rivian completed its investigation, confirming the suspected root cause, risk assessment, remedy, and affected population. On September 30, 2022, Rivian determined that a safety-related defect exists related to this matter. As of the date of this filing, Rivian has identified six field reports and three warranty claims potentially related to this issue for all markets with dates of receipt between December 21, 2021 and September 24, 2022. As of the date of this filing, Rivian is not aware of any crash, death, or injury related to this issue in any market. Description of Remedy : Description of Remedy Program : Rivian will inspect and, as necessary, properly secure the steering knuckle fasteners in the affected vehicles. In the event that components require replacement, Rivian will replace components, as necessary. Rivian has a policy and practice of reimbursing owners who have paid for a repair that subsequently becomes the subject of a field action. To ensure consistency, Rivian, as part of the owner letter, will request that customers send the original receipt and/or other adequate proof of payment to the company for confirmation of the expense. How Remedy Component Differs from Recalled Component : The remedy components will be a sufficiently torqued fastener. Identify How/When Recall Condition was Corrected in Production : NR Recall Schedule : Description of Recall Schedule : Rivian will begin notifying affected customers as soon as possible through emails and text messages. We will mail notifications on or before November 24th, 2022. Part 573 Safety Recall Report 22V-744 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 As a direct-to consumer manufacturer, Rivian owns and operates all of the Company’s sales and service operations. As all “dealers” are Rivian owned entities, notification will be through internal means to our licensed store and service operations addressing this recall on or before the date set forth in this response. Planned Dealer Notification Date : NOV 24, 2022 – NOV 24, 2022 Planned Owner Notification Date : NOV 24, 2022 – NOV 24, 2022 * NR – Not Reported
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-744 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Rivian Automotive, LLC Submission Date : OCT 06, 2022 NHTSA Recall No. : 22V-744 Manufacturer Recall No. : FSAM 997 Manufacturer Information : Manufacturer Name : Rivian Automotive, LLC Address : 13250 North Haggerty Road PLYMOUTH MI 48170 Company phone : 999 Population : Number of potentially involved : 12,212 Estimated percentage with defect : 1 % Vehicle Information : Vehicle 1 : 2022-2022 Rivian R1T Vehicle Type : LIGHT VEHICLES Body Style : PICKUP TRUCK Power Train : NR Descriptive Information : The subject population is comprised of MY 2022 R1T and R1S vehicles built during a 13-month period, and, a subset of EDVs produced between December 10, 2021 and September 27, 2022, in which records cannot confirm that the front upper control arm and the steering knuckle retention fastener for each front wheel was properly torqued. Production Dates : AUG 23, 2021 – SEP 24, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 2 : 2022-2022 Rivian R1S Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : NR Descriptive Information : The subject population is comprised of MY 2022 R1T and R1S vehicles built during a 13-month period, and, a subset of EDVs produced between December 10, 2021 and September 27, 2022, in which records cannot confirm that the front upper control arm and the steering knuckle retention fastener for each front wheel was properly torqued. Production Dates : SEP 28, 2021 – SEP 23, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-744 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 3 : 2022-2022 Rivian EDV Vehicle Type : LIGHT VEHICLES Body Style : VAN Power Train : NR Descriptive Information : The subject population is comprised of MY 2022 R1T and R1S vehicles built during a 13-month period, and, a subset of EDVs produced between December 10, 2021 and September 27, 2022, in which records cannot confirm that the front upper control arm and the steering knuckle retention fastener for each front wheel was properly torqued. Production Dates : DEC 10, 2021 – SEP 27, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : The nut connecting the front upper control arm and steering knuckle may not have been sufficiently torqued. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : An improperly torqued steering knuckle fastener could cause excessive wheel camber, or, in rare instances, a separation, affecting the driver’s ability to control the vehicle, and increasing the risk of a crash. Description of the Cause : NR Identification of Any Warning that can Occur : Customers with affected VINs may experience excessive noise, vibration, and harshness from the front suspension and/or a change in steering performance or feel. Involved Components : Component Name 1 : NR Component Description : NR Component Part Number : NR Supplier Identification : Component Manufacturer Name : NR Part 573 Safety Recall Report 22V-744 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Address : NR NR Country : NR Chronology : On August 13, 2022, Rivian identified a vehicle where the upper control arm had separated from the steering knuckle. The incident was reviewed by engineering and an investigation into root cause and scope was initiated. On September 24, 2022, Rivian became aware of two vehicles where the steering knuckle had become loose or separated. As of September 28, 2022, Rivian had become aware of six reports potentially related to this issue that had accumulated over the production of R1T, R1S, and EDV vehicles (a rate of 0.037%). On September 29, 2022, Rivian completed its investigation, confirming the suspected root cause, risk assessment, remedy, and affected population. On September 30, 2022, Rivian determined that a safety-related defect exists related to this matter. Description of Remedy : Description of Remedy Program : Rivian will inspect and, as necessary, properly secure the steering knuckle fasteners in the affected vehicles. In the event that components require replacement, Rivian will replace components, as necessary. Rivian has a policy and practice of reimbursing owners who have paid for a repair that subsequently becomes the subject of a field action. To ensure consistency, Rivian, as part of the owner letter, will request that customers send the original receipt and/or other adequate proof of payment to the company for confirmation of the expense. How Remedy Component Differs from Recalled Component : The remedy components will be a sufficiently torqued fastener. Identify How/When Recall Condition was Corrected in Production : NR Recall Schedule : Description of Recall Schedule : Rivian will begin notifying affected customers as soon as possible through emails and text messages. We will mail notifications on or before November 24th, 2022. As a direct-to consumer manufacturer, Rivian owns and operates all of the Company’s sales and service operations. As all “dealers” are Rivian owned entities, notification will be through internal means to our Part 573 Safety Recall Report 22V-744 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 licensed store and service operations addressing this recall on or before the date set forth in this response. Planned Dealer Notification Date : NOV 24, 2022 – NOV 24, 2022 Planned Owner Notification Date : NOV 24, 2022 – NOV 24, 2022 * NR – Not Reported
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