Hydraulic Leveling Leg Foot Pads May Separate – 2021-2023 Keystone Alpine, Avalanche, 2020-2023 Fuzion & Impact Travel Trailers

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September 29, 2022 NHTSA CAMPAIGN NUMBER: 22V726000

Hydraulic Leveling Leg Foot Pads May Separate

A foot pad that separates during transit can become a road hazard, increasing the risk of a crash.

 

NHTSA Campaign Number: 22V726

Manufacturer Keystone RV Company

Components EQUIPMENT

Potential Number of Units Affected 9,678

 

Summary

Keystone RV Company (Keystone) is recalling certain 2021-2023 Alpine, Avalanche, 2020-2023 Fuzion and Impact travel trailers. The hydraulic leveling leg foot pads may become loose and separate from the vehicle.

 

Remedy

Dealers will inspect the mounting bolt and reinstall with thread locking adhesive, as necessary, free of charge. Owner notification letters were mailed November 10, 2022. Owners may contact Keystone customer service at 1-866-425-4369. Keystone’s number for this recall is 22-437.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 


11/1/22

Keystone RV Company
SAFETY ADVISORY # 22-437
Equalizer Jack Pads

Keystone is conducting a voluntary RECALL notification campaign in accordance with the National Highway Transportation and Safety Act. It has been decided that the vehicles in the recall population have certain Equalizer brand hydraulic leveling legs installed that have a foot pad that may become loose and separate from the vehicle. Under certain conditions during travel, if the foot pad separates from the vehicle it can lead to an increased risk of personal injury, or vehicle crash.

 

Models Included:

Year Model Serial Number Ranges
2021 – 2023 Alpine – All Models ME781070 – ME781779

NE780000 – NE781560

PE780000 – PE780203

2021 – 2023 Avalanche – All Models with Equalizer Hydraulic Leveling ME761120 – ME761822

NE760000 – NE761879

PE760000 – PE760356

2020 – 2023 Fuzion  – All Models LF811170 – LF811206

MF810000 – MF811755

NF810000 – NF811225

PF810000 – PF810165

2020 – 2023 Impact  –  All Models with Equalizer Hydraulic Leveling LF815592 – LF815604

MF815010 – MF815854

NF815000 – NF815628

PF815000 – PF815084

 

Parts Required:

– KRV# 685977 – Mechanism – Foot Pad and Screw – For Side and Rear Jacks – SL-15 (as needed per inspection, VIN required for purchase)

– blue tread locker as needed (purchased locally)

 

Tools Required:

Ratchet Wrench – ½” Allen socket

Note – Check serial number on Key Express to verify the campaign is open. Some vehicles were repaired before they left Keystone.

When performing warranty or recall service, please make certain that appropriate Personal Protective Equipment (PPE) is used.

The remedy is to extend the four (4) rear hydraulic legs down about 3”, mark each cylinder, and test the mounting screw holding the foot pad for tightness manually using a ratchet handle/wrench (No Impact wrench).  If the screw is not tight, remove the screw, clean the mounting screw hole with brake cleaner or acetone, and reinstall it using blue thread locker. If the mounting pad is missing clean the mounting screw hole with brake cleaner or acetone and install KRV# 685977 – Mechanism – Foot Pad and Screw – For Side and Rear Jacks – SL-1, using blue thread locker.

 

REPAIR INSTRUCTIONS

Step 1

See inspection instructions.

 


Chronology :

8/15/2022 – Report made that a jack foot was missing on a local unit.

8/16/2022 – Inspection and repair of missing foot completed and an initial data collection into missing Equalizer Jack feet commenced.

8/30/2022 – meeting with Equalizer to review current data collection. Investigation opened at Equalizer to review Equalizer claims and warranty data. Keystone to further investigate Keystone claims and data.

9/7/2022 – follow up meeting to review data with Equalizer. Equalizer does not have enough information to make a determination of defect or scope. Keystone to finalize all claim data and review.

9/12/2022 – Notification from Equalizer that data reviewed from Equalizer and Keystone and does not currently does not support a safety advisory. Communication with equalizer is ongoing.

9/15/2022 – Keystone Safety Committee reviewed the claim data, 236 claims from 5/28/2020 to 8/31/2022, 0 death and injury reports, 0 field reports, and concluded that the data reviewed indicated a unanimous vote to pursue voluntary recall. Investigation called for to determine affected unit range and scope.

9/23/2022 – Range and scope determined.

 


14 Affected Products

Vehicles

MAKE MODEL YEAR
KEYSTONE ALPINE 2021-2023
KEYSTONE AVALANCHE 2021-2023
KEYSTONE FUZION 2020-2023
KEYSTONE IMPACT 2020-2023

 


9 Associated Documents

Recall Acknowledgement

RCAK-22V726-2713.pdf 645.806KB

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Defect Notice 573 Report

RCLRPT-22V726-7645.PDF 218.213KB

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Remedy Instructions and TSB

RCRIT-22V726-5126.pdf 598.784KB

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ISSUED Owner Notification Letter(Part 577)

RCONL-22V726-9955.pdf 92.887KB

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Manufacturer Notices(to Dealers,etc)

RCMN-22V726-2130.pdf 131.619KB

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Recall Quarterly Report #1, 2022-4

RCLQRT-22V726-6405.PDF 211.153KB

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Recall Quarterly Report #2, 2023-1

RCLQRT-22V726-1705.PDF 211.253KB

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ISSUED Renotification Notice

RCRN-22V726-7311.pdf 106.384KB

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Recall Quarterly Report #3, 2023-2

RCLQRT-22V726-2644.PDF 211.342KB

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Latest Recalls Documents

For the Latest and Most Recent Recalls Information Visit the link below…

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=22V726&docType=RCL

 


 

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