“This site contains affiliate links for which OEMDTC may be compensated” |
August 8, 2022 NHTSA CAMPAIGN NUMBER: 22V598000
Steering Gear Assembled Incorrectly
A fractured steering gear can cause a loss of steering control, increasing the risk of a crash.
NHTSA Campaign Number: 22V598
Manufacturer Global Environmental Products
Components STEERING
Potential Number of Units Affected 5
Summary
Global Environmental Products (Global) is recalling certain 2021-2022 M4 (M4, R4, M4 HSD) and M4 CNG sweeper vehicles. The steering gears may have been incorrectly assembled, which can cause the gears to fracture.
Remedy
Global will replace the steering gears, free of charge. Owner notification letters were mailed on August 24, 2022. Owners may contact Global’s customer service at 1-909-703-1600.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Identifying Sheppard™ Steering Gears Covered in this Field Action
Chronology :
On July 18, 2022 Jim Labonte the purchasing agent received a email from NHTSA stating a recall existed for some Sheppard Products. On July 18,2022 Global received a safety recall letter from R.H. Sheppard Inc. also notifying us that our product was recalled. We quarantined the potentially defected parts away from the production line, warned production personnel and label the part as DO NOT USE all on July 18,2022. That letter showed our product may have been effected by the recall and however were unsure if our product lot #s were effected. On Aug., 3 ,2022 we received a letter showing the shipments that we have received with he possible defect. On Aug., 4 ,2022 we reviewed our inventory and knew we had used some defective components on customer vehicles.
8 Affected Products
Vehicles
MAKE | MODEL | YEAR |
GLOBAL ENVIRONMENTAL PROD | M4 | 2021-2022 |
GLOBAL ENVIRONMENTAL PROD | M4 CNG | 2021-2022 |
GLOBAL ENVIRONMENTAL PROD | M4 HSD | 2021-2022 |
GLOBAL ENVIRONMENTAL PROD | R4 | 2021-2022 |
9 Associated Documents
Defect Notice 573 Report
RCLRPT-22V598-9599.PDF 213.585KB
Recall Acknowledgement
RCAK-22V598-1791.pdf 646.411KB
Miscellaneous Document- ID Guideline
RMISC-22V598-0559.pdf 459.654KB
ISSUED Owner Notification Letter(Part 577)
RCONL-22V598-1796.pdf 203.397KB
Recall 573 Report – February 3, 2023
RCLRPT-22V598-9350.PDF 214.035KB
Recall 573 Report – February 6, 2023
RCLRPT-22V598-5503.PDF 214.077KB
Recall Quarterly Report #1, 2022-3
RCLQRT-22V598-9589.PDF 211.126KB
Recall Quarterly Report #2, 2022-4
RCLQRT-22V598-1812.PDF 211.223KB
Manufacturer Notices(to Dealers,etc)
RCMN-22V598-5150.pdf 328.332KB
Latest Recalls Documents
For the Latest and Most Recent Recalls Information Visit the link below…
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=22V598&docType=RCL
- Power Steering Gear Box Replacement for 1999-2000 Cadillac Escalade - [1992-1994 Chevy Blazer] - 1988-1989 C1500 Pickup - [1990-2000 C1500 Pickup (w/o Sport Package;ZQ8)] - 1992-1999 C1500 Suburban (w/o Sport Package;ZQ8) - [1992-1996 C2500 Suburban (Diesel)] - 1997-1998 C2500 Suburban (Diesel; Base; LS; LT) - [1988-1993 C2500 Pickup; (6-Bolt; Diesel 6.2L; Vin Code C)] - 1988-2000 C2500 Pickup (6-Bolt; Gas; 7,200 lb GVW) - [1988-1996 K1500 Pickup] - 1992-1999 K1500 Suburban (7,200lb GVW)
- Power Steering Gear Box Replacement for 1988-1990 Chevy K2500 Pickup (6-Bolt; Gas; 4.3L 5.0L 5.7L; 7,200 lb GVW) - [1991-2000 K2500 Pickup (6-Bolt ; 4WD ; 7,200lb GVW)] - 1992-1998 K2500 Suburban - [1995-2000 Tahoe] - 1992-1996 GMC Jimmy - [1988 C1500 Pickup (w/o Sport Package;ZQ8))] - 1990-1999 C1500 Pickup (w/o Sport Package;ZQ8)) - [1992-1999 C1500 Suburban] - 88 C2500 Pickup (6-Bolt; Diesel 6.2L; Vin Code C) - [89-93 C2500 Pickup (6-Bolt; Diesel 6.2L; exc. Vin Code F)] - 92-99 K2500 Suburban
- Power Steering Gear Box Replacement for 1994-1995 GMC C2500 Pickup (6-Bolt; Gas; 7,200 lb GVW) - [1988-1990 C2500 Pickup (6-Bolt; Gas; 4.3L 5.0L 5.7L; 7,200 lb GVW)] - 1991-1999 C2500 Pickup (6-Bolt ; 7,200lb GVW) - [1992-1993 C2500 Suburban (7,200 lb GVW)] - 1994-1999 C2500 Suburban - [1988-1999 K1500 Pickup] - 1992-1996 K1500 Suburban (7,200lb GVW) - [1988-1990 K2500 Pickup (6-Bolt; Gas; 7,200 lb GVW)] - 1991-1999 K2500 Pickup (6-Bolt; 7,200lb GVW) - [1992-2000 Yukon (97: 4WD,DIESEL; 98: 4WD)]
- Kit Includes: 1x Complete Power Steering Gear Box Assembly
- New Oil and Lip Seals installed to ensure quality performance
- Fits 3 Bolts Models
- Fits: Specific Models - Check Fitment Chart and Product Description for Accurate Information
- Kit Includes: 1x Complete Power Steering Gear Box Assembly
- To Activate your Lifetime Warranty, you must send in your core unit. Call us when you order to get a return shipping label for your old unit
- Lifetime Warranty
- Note: FITS 4WD / 4x4 MODELS ONLY; 4 Bolt Valve Housing
- Fits: Specific Models - Check Fitment Chart and Product Description for Accurate Information
- Kit Includes: 1x Power Steering Gear Box Assembly
- To Activate your Lifetime Warranty, you must send in your core unit. Call us when you order to get a return shipping label for your old unit
- Lifetime Warranty
- [Vehicle Fitment-1]: Compatible with Cadillac Escalade 2002-2006 5.3L 6.0L (RWD) ✔ Chevrolet Silverado 1500 1999-2006 4.3L 4.8L 5.3L 6.0L ✔ Silverado 1500 Classic 2007 4.3L 4.8L 5.3L 6.0L ✔ Tahoe 2000-2006 4.8L 5.3L ✔ Suburban 1500 2000-2006 5.3L 5.7L ✔ --- For Left Hand Drive Only!!!
- [Vehicle Fitment-2]: Compatible with Chevrolet Avalanche 1500 2002-2006 5.3L (RWD) ✔ GMC Sierra 1500 1999-2006 4.3L 4.8L 5.3L 6.0L ✔ Sierra 1500 Classic 2007 4.3L 4.8L 5.3L 6.0L ✔ Yukon 2000-2006 4.8L 5.3L ✔ Yukon XL 1500 2000-2006 5.3L ✔ --- For Left Hand Drive Only!!!
- [Reference Number]: 15067316, 15077365, 15173572, 26070311, 26080929, 26082140, 26110836, 88965789, 27-8412, 278412
- [Specification]: ①Condition: New; ②Input Shaft Dia: 16.76 mm; ③Output Shaft Dia: 31.75 mm; ④Pressure Port Thread Size: M18 x 1.5; ⑤Return Port Thread Size: M16 x 1.5; ⑥Total Turns Lock To Lock: 2.9 to 3.4
- [Ideal Solution]: This steering gear box assembly is best professional solution for Silverado 1500, Sierra 1500, Tahoe, Yukon, Suburban 1500, Avalanche 1500, Yukon XL 1500 and Escalade's the steering problem (such as clunking while turning, shaking steering wheel, excessive free play in steering, leaking power steering fluid, etc), and restore steering wheel operation, also saves you hundreds of dollars from original part
- Power Steering Gear Box Replacement for 1988-2000 Chevrolet C2500 8 Bolt Wheels - [1992-1996 Chevrolet C2500 Suburban] - 1992-1996 Chevrolet C2500 Suburban - [1991-2002 Chevrolet C3500HD] - 1988-2000 Chevrolet K2500 8 Bolt Wheels - [1992-1996 Chevrolet K2500 Suburban] - 1988-2000 Chevrolet K3500 - [1994-2001 Dodge Ram 1500] - 1994-2002 Dodge Ram 2500 - [1994-2002 Dodge Ram 3500]
- Power Steering Gear Box Replacement for 1988-2000 GMC C2500 8 Bolt Wheels - [1992-1996 GMC C2500 Suburban] - 1988-2000 GMC C3500 - [1991-2002 GMC C3500HD] - 1988-2000 GMC K2500 8 Bolt Wheels - [1992-1996 GMC K2500 Suburban] - 1988-2000 GMC K3500 - [1997 GMC Yukon]
- Kit Includes: 1x Power Steering Gear Box Assembly
- To Activate your Lifetime Warranty; you must send in your core unit. Call us when you order to get a return shipping label for your old unit
- Lifetime Warranty - Hydraulically Pressure Tested to Ensure Internal By-Pass for Both High & Low Pressure
- 🍨Vehicle Fitment: Compatible with 1997-2007 Ford For F-350; 2000-2001 F250/F350 Super Duty; 2000-2001 F250/F350 Super Duty 4WD; 1999 F250/F350/F450/F550 Super Duty; 2002-2004 F250/F350/F450/F550 Super Duty; 2000-2001 Ford Excursion;2002-2005 Excursion; 2000-2001 F450/F550 Super Duty; 2000-2001 F450/F550 Super Duty
- 🍨Part OEM Number:27-7569, 277569, 2C3Z3504AARM, F7UZ3504FA, F7UZ3504FARM, F7UZ3504FBRM, YC3Z3504AARM, YC3Z3504ABRM
- 🍨The steering gear box is the heart of the vehicle’s steering system. It guides the wheels’ movement in conjunction with the direction that the steering wheel is rotated, helping achieve ideal steering response for more efficient driving.
- 🍨Specification: ①Condition: New; ②Input Shaft Dia: 18.42mm; ③Output Shaft Dia: 34.93mm; ④Pressure Port Thread Size: 1/2 x 20; ⑤Return Port Thread Size: 5/8 x 18; ⑥Total Turns Lock To Lock: 4.0
- 🍨Please Check The Year/Make/Model Drop Down Menu At The Top Or Product Description Of The Page To Make Sure This Part Fits Your Vehicl.Warranty period one year unlimited miles.If you have any questions about the part,please contact us before purchasing it,we'll reply you within 24 hours. I hope you have an enjoyable shopping experience in our store!
- [Vehicle Fitment]: Compatible with Dodge Ram 1500 1994-2001 ✔ Ram 2500 1994-1998 ✔ Chevrolet Tahoe 1998-1999 ✔ C1500 Suburban 1999 ✔ C2500 1988-2000 ✔ C2500 Suburban 1992-1999 ✔ C35 1998-2000 ✔ C3500 1988-2000 ✔ C3500HD 1991 ✔ K1500 Suburban 1999 ✔ K2500 1988-2000 ✔ K2500 Suburban 1993-1999 ✔ K3500 1988-2000 ✔ C3500HD 1993-1995/1998-2002 ✔ For Left Hand Drive Only!!!
- [Vehicle Fitment]: Compatible with GMC C1500 Suburban 1997-1999 ✔ C2500 1988-2000 ✔ C2500 Suburban 1992 ✔ C3500 1988-2000 ✔ C3500HD 1991 ✔ K1500 Suburban 1997-1999 ✔ K2500 1988-2000 ✔ K2500 Suburban 1992-1996 ✔ K3500 1988-2000 ✔ C2500 Suburban 1996/1998-1999 ✔ C3500HD 1994-1995/1998-2002 ✔ K2500 Suburban 1998-1999 ✔ For Left Hand Drive Only!!!
- [Reference Number]: 26056662, 26068855, 26077888, 26100333, 5083894AA, 5083894AB, 52007323, 52106034, 52113502AA, 52113502AE, 52113556AA, 52113556AB, 52113556AE, 277539, 27-7539
- [Specification]: ①Condition: New; ②Input Shaft Dia: 18.42 mm; ③Output Shaft Dia: 31.75 mm; ④Pressure Port Thread Size: M18 x 1.5; ⑤Return Port Thread Size: M16 x 1.5; ⑥Total Turns Lock To Lock: 3.2
- [Ideal Solution]: This steering gear box assembly is best professional solution for Ram 1500, Ram 2500, Tahoe, K1500, K2500, K3500, C1500, C2500 and C3500HD's the steering problem (such as clunking while turning, shaking steering wheel, excessive free play in steering, leaking power steering fluid, etc), and restore steering wheel operation, also saves you hundreds of dollars from original part
- [Vehicle Fitment-1]: Compatible with Chevrolet Suburban 2500 2000-2001✔ Silverado 1500 HD 2001✔ Silverado 1500 Classic 2007✔ Silverado 1500 HD Classic 2007✔ Silverado 2500 1999-2001✔ Silverado 2500 HD 2001-2006✔ Silverado 2500 HD Classic 2007✔ Silverado 3500 2001-2006✔ Silverado 3500 Classic 2007✔ --- For Left Hand Drive Only!!!
- [Vehicle Fitment-2]: Compatible with GMC Yukon XL 2500 2000-2001✔ Sierra 1500 HD 2001✔ Sierra 1500 Classic 2007✔ Sierra 1500 HD Classic 2007✔ Sierra 2500 1999-2001✔ Sierra 2500 HD 2001-2006✔ --- For Left Hand Drive Only!!!
- [Reference Number]: 15068759, 19150135, 26099875, 27-7617, 277617, 15166613, 27-7589, 277589
- [Specification]: ①Condition: New; ②Input Shaft Dia: 16.76 mm; ③Output Shaft Dia: 31.75 mm; ④Pressure Port Thread Size: M18 x 1.5; ⑤Return Port Thread Size: M16 x 1.5; ⑥Total Turns Lock To Lock: 3.3
- [Buy with Confidence]: A-Premium offers a one-year unlimited-mileage guarantee on our meticulously crafted gear box. We offer a wide variety of automotive accessory categories, ensuring that you can hit the road with peace of mind.
- [Vehicle Fitment-1]: Compatible with Chevrolet C10 1986 ✔ C10 Suburban 1986 (RWD) ✔ C20 1986 ✔ C20 Suburban 1986 (RWD) ✔ C30 1985-1986 ✔ R10 1987 ✔ R10 Suburban 1987-1988 (RWD) ✔ R1500 Suburban 1989-1991 (RWD) ✔ R20 1987-1988 ✔ R20 Suburban 1987-1988 (RWD) ✔ R2500 1989 ✔ R2500 Suburban 1989-1991 (RWD) ✔ --- For Left Hand Drive Only!!!
- [Vehicle Fitment-2]: Compatible with Chevrolet R30 1987-1988 ✔ R3500 1989-1991 ✔ GMC C1500 1985-1986 ✔ C1500 Suburban 1985-1986 (RWD) ✔ C2500 1985-1986 ✔ C2500 Suburban 1985-1986 (RWD) ✔ C3500 1985-1986 ✔ R1500 1987 ✔ R1500 Suburban 1987-1991 (RWD) ✔ R2500 1987-1989 ✔ R2500 Suburban 1987-1991 (RWD) ✔ R3500 1978-1991 ✔ --- For Left Hand Drive Only!!!
- [Engine Type]: It fits the model with 4.3L, 4.8L, 5.0L, 5.7L, 6.2L, 7.4L Engine Only
- [Specification]: ①Reference Number: 7846958, 27-7522, 277522; ②Condition: New; ③Input Shaft Dia: 18.42 mm; ④Output Shaft Dia: 31.75 mm; ⑤Pressure Port Thread Size: M18 x 1.5; ⑥Return Port Thread Size: M16 x 1.5; ⑦Total Turns Lock To Lock: 3.4
- [Ideal Solution]: This steering gear box assembly is best professional solution for C10, C10 Suburban, C20, C20 Suburban, C30, R10, R10 Suburban, R1500 Suburban, R20, R20 Suburban, R2500, R2500 Suburban, R30, R3500, C1500, C2500 and C3500's the steering problem (such as clunking while turning, shaking steering wheel, excessive free play in steering, leaking power steering fluid, etc), and restore steering wheel operation, also saves you hundreds of dollars from original part
- 100% computerized hydraulic testing is performed for proper flow, leakage and performance to ensure perfect fit and function
- All critical components (i.e. campacs, spool valves, etc.) are triple tested to ensure product reliability
- All units are built with 100% new seals and o-rings
- Sector shafts and pistons are 100% processed to ensure surface finish is within O.E. tolerances
Last update on 2024-04-12 / Affiliate links / Images from Amazon Product Advertising API
This product presentation was made with AAWP plugin.
SEOCONTENT-START
A potentially defective steering gear can be identified by a serial number and a part number engraved into the steering gear housing. Perform the following procedure to identify the steering gear serial number and part number. 1. Park the vehicle on a flat surface. 2. Set the transmission to park or neutral and set the parking brake. 3. Ensure the vehicle ignition is turned off. 4. Install the wheel chocks. 5. Unlatch and open the hood to access the steering gear. 6. Locate the steering gear serial number and part number. NOTE: If the serial number or part number cannot be easily read due to paint application, gently scrape the number(s) with a flathead screw driver, wire brush, or emery cloth, or apply acetone. Too much intervention may cause the numbers and letters to be illegible. There are three common styles of engraving locations to be aware of when locating the serial number and part number. NOTE: If you need assistance with locating or deciphering the steering gear serial number and/or part number, email Mhernandez@globalsweeper.com. Sending a photograph of the steering gear serial number and part number may be helpful. 7.Record the Vehicle Identification Number (VIN), steering gear serial number, and steering gear part number. 8. Keep record of all inspected steering gears and their status outcomes. Identification Guideline Sheppard™ Steering Gears Identifying Sheppard™ Steering Gears Covered in this Field Action RHS0007 Effective Date: 7/1/22 Interpreting the Serial Number and Part Number: A serial number and part number are engraved into the steering gear housing. See Figure 4 for further information on interpreting the serial number and part number. PART NUMBER EXAMPLE: SD 110 PAU 3 SD stands for “severe duty.” The first characters of the part number represent the steering gear family. 110 indicates the diameter of the piston in mm. 3 indicates the steering gear has automatic relief plungers. Other designators are “1” for manual relief plungers and “2” for special applications. An additional number after “3” indicates there is a pitman arm installed on the steering gear. PAU: The first letter in this sequence will either be “P” to indicate “Power” or “S” to indicate “Slave.” “AU” represents the specific model of the M110 steering gear. PART NUMBERSERIAL NUMBER SERIAL NUMBER EXAMPLE: 21 E 07957 -C 21 represents the year the steering gear was built. E indicates the month the steering gear was built (A = January, B=February, C = March, D = April, E = May, etc.). -C indicates the steering gear has a snap ring style sector cover with a retainer clip. 07957 is the sequential serial number for gears built that month.
**************************************************************************************************************
IMPORTANT RECALL INFORMATION – RESPOND IMMEDIATELY 5405 Industrial Parkway San Bernardino, CA 92407 Tel : 1 (909) 713-1600 Fax : 1 (909) 713-1612 www.globalsweeper.com RRDate 8/24/2022 Customer Address Dear Customer , IMPORTANT RECALL 22V-598 INFORMATION This notice is being sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Global Environmental Products has decided that a defect exists in certain 2021-2022 M4 (M4, R4, M4 HSD) and M4 CNG sweeper vehicles. The steering gears may have been incorrectly assembled, which can cause the gears to fracture. A fractured steering gear can cause a loss of steering control, increasing the risk of a crash. IMPACTED PRODUCT This recall impacted product is SheppardTM steering gear model M100PTM . Manufactured between Jun1, 2021 and February 10, 22 inclusive. Affected steering gears can be identified by their serial numbers. Please use the attached Identification Guideline document to identify your steering gears. PROBLEM DESCRIPTION Some select street sweepers were sold between 9/10/21 and 8/01/22 may have these recalled steering gears installed. WHAT YOU NEED TO DO Check each sweeper on the inspection list below the steering gear box serial numbers. To identify this Serial number, use the identification guide attached. Send the list of VINS and Serial Numbers to Manuel Hernandez at MHernandez@globalsweeper.com. Once Global has processed your information an email will be sent to the submitter stating if any vehicles have suspected steering gears and the process will began for replacement, free of charge. Sheppard has issued a recall for these steering gears and global will be processing claims for labor and parts. To perform the remedy may require 4-5 hours of downtime. If you no longer own the subject vehicle, please provide Global Environmental Products with the new owner’s information (if known), by mail to the address listed above. If the new owner information is unknown, simply notify Global Environmental Products that you no longer own the subject vehicle. IMPORTANT RECALL INFORMATION – RESPOND IMMEDIATELY 5405 Industrial Parkway San Bernardino, CA 92407 Tel : 1 (909) 713-1600 Fax : 1 (909) 713-1612 www.globalsweeper.com If you believe that Global Environmental Products has failed or is unable to remedy the potential defect without charge within a reasonable time, you may submit a complaint to: Administrator National Highway Traffic Safety Administration 1200 New Jersey Avenue, S.E. Washington, DC 20590 or call the toll free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to http:/ www.safercar.gov Federal regulations require that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. Sweeper inspection list: Machine Type Ex M4HSD LH UAO (Unit Assembly Order) Ex 660141 VIN Ex 1G9CM7A26NS462039 Identification Guideline Sheppard™ Steering Gears RHS0007 Effective Date: 7/1/22 Identifying Sheppard™ Steering Gears Covered in this Field Action A potentially defective steering gear can be identified by a serial number and a part number engraved into the steering gear housing. Perform the following procedure to identify the steering gear serial number and part number. 1. Park the vehicle on a flat surface. 2. Set the transmission to park or neutral and set the parking brake. 3. Ensure the vehicle ignition is turned off. 4. Install the wheel chocks. 5. Unlatch and open the hood to access the steering gear. 6. Locate the steering gear serial number and part number. NOTE: If the serial number or part number cannot be easily read due to paint application, gently scrape the number(s) with a flathead screw driver, wire brush, or emery cloth, or apply acetone. Too much intervention may cause the numbers and letters to be illegible. There are three common styles of engraving locations to be aware of when locating the serial number and part number. NOTE: If you need assistance with locating or deciphering the steering gear serial number and/or part number, email Mhernandez@globalsweeper.com. Sending a photograph of the steering gear serial number and part number may be helpful. 7. Record the Vehicle Identification Number (VIN), steering gear serial number, and steering gear part number. 8. Keep record of all inspected steering gears and their status outcomes. Interpreting the Serial Number and Part Number: A serial number and part number are engraved into the steering gear housing. See Figure 4 for further information on interpreting the serial number and part number. SERIAL NUMBER EXAMPLE: 21 E 07957 -C 21 represents the -C indicates the steering gear has a year the steering snap ring style sector cover with a gear was built. retainer clip. E indicates the month the steering gear was built (A = January, B=February, C = March, D = April, E = May, etc.). 07957 is the sequential serial number for gears built that month. PART NUMBER EXAMPLE: SD 110 PAU 3 PART NUMBER SERIAL NUMBER SD stands for “severe duty.” The first characters of the part number represent the steering gear family. 3 indicates the steering gear has automatic relief plungers. Other designators are “1” for manual relief plungers and “2” for special applications. An additional number after “3” indicates there is a pitman arm installed on the steering gear. 110 indicates the diameter of the piston in mm. PAU: The first letter in this sequence will either be “P” to indicate “Power” or “S” to indicate “Slave.” “AU” represents the specific model of the M110 steering gear.
**************************************************************************************************************
IMPORTANT RECALL INFORMATION – RESPOND IMMEDIATELY 5405 Industrial Parkway San Bernardino, CA 92407 Tel : 1 (909) 713-1600 Fax : 1 (909) 713-1612 www.globalsweeper.com RRDate 8/24/2022 Dealer Name Address Dear Customer , IMPORTANT RECALL 22V-598 INFORMATION This notice is being sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Global Environmental Products has decided that a defect exists in certain 2021-2022 M4 (M4, R4, M4 HSD) and M4 CNG sweeper vehicles. The steering gears may have been incorrectly assembled, which can cause the gears to fracture. A fractured steering gear can cause a loss of steering control, increasing the risk of a crash. IMPACTED PRODUCT This recall impacted product is SheppardTM steering gear model M100PTM . Manufactured between Jun1, 2021 and February 10, 22 inclusive. Affected steering gears can be identified by their serial numbers. Please use the attached Identification Guideline document to identify your steering gears. PROBLEM DESCRIPTION Some select street sweepers were sold between 9/10/21 and 8/01/22 may have these recalled steering gears installed. WHAT YOU NEED TO DO Check each sweeper on the inspection list below the steering gear box serial numbers. To identify this Serial number, use the identification guide attached. Send the list of VINS and Serial Numbers to Manuel Hernandez at MHernandez@globalsweeper.com. Once Global has processed your information an email will be sent to the submitter stating if any vehicles have suspected steering gears and the process will began for replacement, free of charge. Sheppard has issued a recall for these steering gears and global will be processing claims for labor and parts. To perform the remedy may require 4-5 hours of downtime. If you no longer own the subject vehicle, please provide Global Environmental Products with the new owner’s information (if known), by mail to the address listed above. If the new owner information is unknown, simply notify Global Environmental Products that you no longer own the subject vehicle. IMPORTANT RECALL INFORMATION – RESPOND IMMEDIATELY 5405 Industrial Parkway San Bernardino, CA 92407 Tel : 1 (909) 713-1600 Fax : 1 (909) 713-1612 www.globalsweeper.com If you believe that Global Environmental Products has failed or is unable to remedy the potential defect without charge within a reasonable time, you may submit a complaint to: Administrator National Highway Traffic Safety Administration 1200 New Jersey Avenue, S.E. Washington, DC 20590 or call the toll free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to http:/ www.safercar.gov Federal regulations require that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. Sweeper inspection list: Machine Type xxx UAO (Unit Assembly Order) xxx VIN xxx Identification Guideline Sheppard™ Steering Gears RHS0007 Effective Date: 7/1/22 Identifying Sheppard™ Steering Gears Covered in this Field Action A potentially defective steering gear can be identified by a serial number and a part number engraved into the steering gear housing. Perform the following procedure to identify the steering gear serial number and part number. 1. Park the vehicle on a flat surface. 2. Set the transmission to park or neutral and set the parking brake. 3. Ensure the vehicle ignition is turned off. 4. Install the wheel chocks. 5. Unlatch and open the hood to access the steering gear. 6. Locate the steering gear serial number and part number. NOTE: If the serial number or part number cannot be easily read due to paint application, gently scrape the number(s) with a flathead screw driver, wire brush, or emery cloth, or apply acetone. Too much intervention may cause the numbers and letters to be illegible. There are three common styles of engraving locations to be aware of when locating the serial number and part number. NOTE: If you need assistance with locating or deciphering the steering gear serial number and/or part number, email Mhernandez@globalsweeper.com. Sending a photograph of the steering gear serial number and part number may be helpful. 7. Record the Vehicle Identification Number (VIN), steering gear serial number, and steering gear part number. 8. Keep record of all inspected steering gears and their status outcomes. Interpreting the Serial Number and Part Number: A serial number and part number are engraved into the steering gear housing. See Figure 4 for further information on interpreting the serial number and part number. SERIAL NUMBER EXAMPLE: 21 E 07957 -C 21 represents the -C indicates the steering gear has a year the steering snap ring style sector cover with a gear was built. retainer clip. E indicates the month the steering gear was built (A = January, B=February, C = March, D = April, E = May, etc.). 07957 is the sequential serial number for gears built that month. PART NUMBER EXAMPLE: SD 110 PAU 3 PART NUMBER SERIAL NUMBER SD stands for “severe duty.” The first characters of the part number represent the steering gear family. 3 indicates the steering gear has automatic relief plungers. Other designators are “1” for manual relief plungers and “2” for special applications. An additional number after “3” indicates there is a pitman arm installed on the steering gear. 110 indicates the diameter of the piston in mm. PAU: The first letter in this sequence will either be “P” to indicate “Power” or “S” to indicate “Slave.” “AU” represents the specific model of the M110 steering gear.
**************************************************************************************************************
OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-598 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Global Environmental Products Submission Date : AUG 08, 2022 NHTSA Recall No. : 22V-598 Manufacturer Recall No. : NR Manufacturer Information : Manufacturer Name : Global Environmental Products Address : 5405 Industrial Parkway San Bernardino CA 92407 Company phone : 7131600 Population : Number of potentially involved : 5 Estimated percentage with defect : 15 % Vehicle Information : Vehicle 1 : 2021-2022 GLOBAL ENVIRONMENTAL PROD M4 (M4, R4, M4 HSD) Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : DIESEL Descriptive Information : This recall is prompted by R.H. Sheppard Co., Inc recalling several Steering Gears that manufacture. From the information provided by Sheppard Global has determined that there should be 5 suspected steering gear released from Global. Production Dates : SEP 10, 2021 – JUL 20, 2022 VIN Range 1 : Begin : 1G9BM7A25NS462075 End : 1G9BM7A2XMS462085 Not sequential Vehicle 2 : 2021-2022 GLOBAL ENVIRONMENTAL PROD M4 CNG Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : DIESEL Descriptive Information : This recall is prompted by R.H. Sheppard Co., Inc recalling several Steering Gears that manufacture. From the information provided by Sheppard Global has determined that there should be 5 suspected steering gear released from Global. Production Dates : MAR 03, 2022 – MAR 31, 2022 VIN Range 1 : Begin : 1G9BC7A98NS462037 End : 1G9BC7A98NS462037 Not sequential Description of Defect : Description of the Defect : Sheppard has determined that a small percentage of steering gears were assembled without the required number of internal recirculating balls. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : This defect can cause loss of steering, increasing the likely hood of a crash. Part 573 Safety Recall Report 22V-598 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Description of the Cause : NR Identification of Any Warning that can Occur : Recirculating balls may bind when loads are applied. Involved Components : Component Name 1 : M100P Component Description : Steering Gear Component Part Number : 325259 Supplier Identification : Component Manufacturer Name : R.H. Sheppard Co., Inc Address : 101 Philadelphia Street, P.O. Box 877 Hanover Pennsylvania 17331-0877 Country : United States Chronology : NR Description of Remedy : Description of Remedy Program : Global plans on replacing the affected components with new steering gears. Then Sheppard will reimburse global for the labor and equipment. How Remedy Component Differs from Recalled Component : Manufactured without suspected problems Identify How/When Recall Condition was Corrected in Production : When Sheppard sent Global a recall information letter action was taken (July 16 2022). The engineering and production managers removed steering gears that were suspected and are send them back to Sheppard for reimbursement (completed by July 22,2022). They also checked all current vehicles in the production line for the suspect units and found none (completed by July 22,2022). Part 573 Safety Recall Report 22V-598 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Recall Schedule : Description of Recall Schedule : NR Planned Dealer Notification Date : AUG 15, 2022 – AUG 31, 2022 Planned Owner Notification Date : AUG 15, 2022 – SEP 09, 2022 * NR – Not Reported
**************************************************************************************************************
OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-598 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Global Environmental Products Submission Date : FEB 03, 2023 NHTSA Recall No. : 22V-598 Manufacturer Recall No. : NR Manufacturer Information : Manufacturer Name : Global Environmental Products Address : 5405 Industrial Parkway San Bernardino CA 92407 Company phone : 7131600 Population : Number of potentially involved : 5 Estimated percentage with defect : 15 % Vehicle Information : Vehicle 1 : 2021-2022 GLOBAL ENVIRONMENTAL PROD M4 (M4, R4, M4 HSD) Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : DIESEL Descriptive Information : This recall is prompted by R.H. Sheppard Co., Inc recalling several Steering Gears that manufacture. From the information provided by Sheppard Global has determined that there should be 5 suspected steering gear released from Global. Production Dates : SEP 10, 2021 – JUL 20, 2022 VIN Range 1 : Begin : 1G9BM7A25NS462075 End : 1G9BM7A2XMS462085 Not sequential Vehicle 2 : 2021-2022 GLOBAL ENVIRONMENTAL PROD M4 CNG Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : DIESEL Descriptive Information : This recall is prompted by R.H. Sheppard Co., Inc recalling several Steering Gears that manufacture. From the information provided by Sheppard Global has determined that there should be 5 suspected steering gear released from Global. Production Dates : MAR 03, 2022 – MAR 31, 2022 VIN Range 1 : Begin : 1G9BC7A98NS462037 End : 1G9BC7A98NS462037 Not sequential Description of Defect : Description of the Defect : Sheppard has determined that a small percentage of steering gears were assembled without the required number of internal recirculating balls. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : This defect can cause loss of steering, increasing the likely hood of a crash. Part 573 Safety Recall Report 22V-598 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Description of the Cause : NR Identification of Any Warning that can Occur : Recirculating balls may bind when loads are applied. Involved Components : Component Name 1 : M100P Component Description : Steering Gear Component Part Number : 325259 Supplier Identification : Component Manufacturer Name : R.H. Sheppard Co., Inc Address : 101 Philadelphia Street, P.O. Box 877 Hanover Pennsylvania 17331-0877 Country : United States Chronology : On July 18, 2022 Jim Labonte the purchasing agent received a email from NHTSA stating a recall existed for some Sheppard Products. On July 18,2022 Global received a safety recall letter from R.H. Sheppard Inc. also notifying us that our product was recalled. We quarantined the potentially defected parts away from the production line, warned production personnel and label the part as DO NOT USE all on July 18,2022. That letter showed our product may have been effected by the recall and however were unsure if our product lot #s were effected. On Aug., 3 ,2022 we received a letter showing the shipments that we have received with he possible defect. On Aug., 4 ,2022 we reviewed our inventory and knew we had used some defective components on customer vehicles. Description of Remedy : Description of Remedy Program : Global plans on replacing the affected components with new steering gears. Then Sheppard will reimburse global for the labor and equipment. How Remedy Component Differs from Recalled Component : Manufactured without suspected problems Part 573 Safety Recall Report 22V-598 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Identify How/When Recall Condition was Corrected in Production : When Sheppard sent Global a recall information letter action was taken (July 16 2022). The engineering and production managers removed steering gears that were suspected and are send them back to Sheppard for reimbursement (completed by July 22,2022). They also checked all current vehicles in the production line for the suspect units and found none (completed by July 22,2022). Recall Schedule : Description of Recall Schedule : NR Planned Dealer Notification Date : AUG 15, 2022 – AUG 31, 2022 Planned Owner Notification Date : AUG 15, 2022 – SEP 09, 2022 * NR – Not Reported
**************************************************************************************************************
OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-598 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Global Environmental Products Submission Date : FEB 06, 2023 NHTSA Recall No. : 22V-598 Manufacturer Recall No. : NR Manufacturer Information : Manufacturer Name : Global Environmental Products Address : 5405 Industrial Parkway San Bernardino CA 92407 Company phone : 7131600 Population : Number of potentially involved : 5 Estimated percentage with defect : 15 % Vehicle Information : Vehicle 1 : 2021-2022 GLOBAL ENVIRONMENTAL PROD M4 CNG Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : DIESEL Descriptive Information : This recall is prompted by R.H. Sheppard Co., Inc recalling several Steering Gears that manufacture. From the information provided by Sheppard Global has determined that there should be 5 suspected steering gear released from Global. Production Dates : MAR 03, 2022 – MAR 31, 2022 VIN Range 1 : Begin : 1G9BC7A98NS462037 End : 1G9BC7A98NS462037 Not sequential Vehicle 2 : 2021-2022 GLOBAL ENVIRONMENTAL PROD M4 (M4, R4, M4 HSD) Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : DIESEL Descriptive Information : This recall is prompted by R.H. Sheppard Co., Inc recalling several Steering Gears that manufacture. From the information provided by Sheppard Global has determined that there should be 5 suspected steering gear released from Global. Production Dates : SEP 10, 2021 – JUL 20, 2022 VIN Range 1 : Begin : 1G9BM7A25NS462075 End : 1G9BM7A2XMS462085 Not sequential Description of Defect : Description of the Defect : Sheppard has determined that a small percentage of steering gears were assembled without the required number of internal recirculating balls. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : This defect can cause loss of steering, increasing the likely hood of a crash. Part 573 Safety Recall Report 22V-598 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Description of the Cause : NR Identification of Any Warning that can Occur : Recirculating balls may bind when loads are applied. Involved Components : Component Name 1 : M100P Component Description : Steering Gear Component Part Number : 325259 Supplier Identification : Component Manufacturer Name : R.H. Sheppard Co., Inc Address : 101 Philadelphia Street, P.O. Box 877 Hanover Pennsylvania 17331-0877 Country : United States Chronology : On July 18, 2022 Jim Labonte the purchasing agent received a email from NHTSA stating a recall existed for some Sheppard Products. On July 18,2022 Global received a safety recall letter from R.H. Sheppard Inc. also notifying us that our product was recalled. We quarantined the potentially defected parts away from the production line, warned production personnel and label the part as DO NOT USE all on July 18,2022. That letter showed our product may have been effected by the recall and however were unsure if our product lot #s were effected. On Aug., 3 ,2022 we received a letter showing the shipments that we have received with he possible defect. On Aug., 4 ,2022 we reviewed our inventory and knew we had used some defective components on customer vehicles. Description of Remedy : Description of Remedy Program : Global plans on replacing the affected components with new steering gears. Then Sheppard will reimburse global for the labor and equipment. How Remedy Component Differs from Recalled Component : Manufactured without suspected problems Part 573 Safety Recall Report 22V-598 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Identify How/When Recall Condition was Corrected in Production : When Sheppard sent Global a recall information letter action was taken (July 16 2022). The engineering and production managers removed steering gears that were suspected and are send them back to Sheppard for reimbursement (completed by July 22,2022). They also checked all current vehicles in the production line for the suspect units and found none (completed by July 22,2022). Recall Schedule : Description of Recall Schedule : Schedule will include Notification letter to all dealers and customers within dates. Planned Dealer Notification Date : AUG 15, 2022 – AUG 31, 2022 Planned Owner Notification Date : AUG 15, 2022 – SEP 09, 2022 * NR – Not Reported
SEOCONTENT-END