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August 4, 2022 NHTSA CAMPAIGN NUMBER: 22V571000
Awning Fabric May Detach Causing Awning to Drop
An awning that drops or extends beyond normal operation can increase the risk of injury.
NHTSA Campaign Number: 22V571
Manufacturer Jayco, Inc.
Components STRUCTURE
Potential Number of Units Affected 11,532
Summary
Jayco, Inc. (Jayco) is recalling certain 2022-2023 Eagle, Eagle HT, Jayflight, Jayflight SLX, North point, Pinnacle, and Seismic travel trailers. The electric retractable awning has a welded seam on the fabric that may separate, potentially allowing the awning to drop beyond normal operation.
Remedy
Dealers will inspect and repair, or if necessary, replace awning fabric, free of charge. Owner notification letters were mailed August 31, 2022. Owners may contact Jayco’s customer service at 1-800-283-8267. Jayco’s number for this recall is 9901578.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Chronology :
A formal notification sent from Lippert Components to Jayco Inc. on Monday, July 18, 2022 at 9:17 a.m. regarding Lippert Recall 22E-055. Lippert provided an excel file listing our affected purchases and shipment history of the awnings involved in the recall. On July 18, 2022 WIRC (Warranty and Incident Review Committee) elevated to CPAC (Corrective and Preventive Action Committee). On July 20, 2022 CPAC discussed the incident and elevated to SSC (Safety Steering committee). On July 28, 2022 SSC discussed the incident and voted to proceed with a recall.
22E055 – Awning Fabric May Detach Causing Awning to Drop – Lippert Electric Retractable Awning
22E055 – Awning Fabric May Detach Causing Awning to Drop – Lippert Electric Retractable Awning
14 Affected Products
Vehicles
MAKE | MODEL | YEAR |
JAYCO | EAGLE | 2022-2023 |
JAYCO | EAGLE HT | 2022-2023 |
JAYCO | JAY FLIGHT | 2022-2023 |
JAYCO | JAY FLIGHT SLX | 2022-2023 |
JAYCO | NORTH POINT | 2022-2023 |
JAYCO | PINNACLE | 2022-2023 |
JAYCO | SEISMIC | 2022-2023 |
14 Associated Documents
Defect Notice 573 Report
RCLRPT-22V571-9437.PDF 215.23KB
Recall Acknowledgement
RCAK-22V571-3912.pdf 767.197KB
Recall 573 Report – 8/19/2022
RCLRPT-22V571-9997.PDF 215.401KB
Manufacturer Notices(to Dealers,etc)
RCMN-22V571-2756.pdf 259.713KB
ISSUED Owner Notification Letter(Part 577)
RCONL-22V571-7863.pdf 35.625KB
Remedy Instructions and TSB
RCRIT-22V571-6820.pdf 1077.247KB
Remedy Instructions and TSB
RCRIT-22V571-0270.pdf 1078.23KB
Recall Quarterly Report #1, 2022-3
RCLQRT-22V571-8378.PDF 211.132KB
Remedy Instructions and TSB
RCRIT-22V571-3357.pdf 1077.023KB
Remedy Instructions and TSB
RCRIT-22V571-0986.pdf 1076.732KB
Recall Quarterly Report #2, 2022-4
RCLQRT-22V571-4726.PDF 211.234KB
Remedy Instructions and TSB
RCRIT-22V571-6626.pdf 1079.223KB
Recall Quarterly Report #3, 2023-1
RCLQRT-22V571-6061.PDF 211.317KB
ISSUED Renotification Notice
RCRN-22V571-0513.pdf 119.971KB
Latest Recalls Documents
For the Latest and Most Recent Recalls Information Visit the link below…
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=22V571&docType=RCL
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SEOCONTENT-START
IMPORTANT SAFETY RECALL – SECOND NOTICE This Notice Applies to Your Recreational Vehicle «unit_serial_» Name Address City, St. Zip Dear Valued Customer: This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Jayco Inc. has decided that a defect, which relates to motor vehicle safety, exists in certain model year 2022 and 2023 Eagle, Eagle HT, Jay Flight, Jay Flight SLX, North Point, Pinnacle, and Seismic travel trailers and fifth wheels. This is a follow up to a previous letter we mailed in August 2022 regarding this recall. Our records show that this recall has not been completed on your vehicle. Separation of a welded seam at the awning fabric to coach interface. The awning fabric could detach from the coach rail and remain attached to the awning frame. This could allow the awning to drop and extend beyond normal operation. An awning that drops or extends beyond normal operation can increase the risk of injury. Remedy consists of an inspection, repair, or replacement of the awning fabric. The remedy is free of charge and will take approximately 1 hour to complete. Please contact a Jayco certified repair facility and schedule an appointment for this remedy. Federal regulations require that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. If you had this repair completed prior to receipt of this recall notice, you may be eligible to receive reimbursement for the cost of obtaining a pre-notification remedy of the problem associated with this recall. Submit an email to service@jayco.com including your name, address, VIN, recall number, and a clear, legible receipt showing the identification of the product that was recalled. If your dealer does not remedy this condition at no charge, please contact our Customer Service Department at 800-283-8267. If you are unable to get this safety defect remedied without charge and/or within a reasonable amount of time after contacting your dealer and Jayco customer service, you may want to contact NHTSA. To submit a written complaint contact the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE., Washington, DC 20590; or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153): or go to http://www.safercar.gov. We certainly regret this inconvenience; however, your safety is our most important priority. Sincerely, Compliance Management Jayco Inc. Towable Division Safety Recall: NHTSA # 22V-571 May 2023 Reason for this recall What we need you to do Recall Remedy
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22V-571, 572, 573, 575 LCI Awning Fabric February 2023 Page 1 of 8 Awning Fabric Weld Repair Instructions Awning Fabric Weld Repair Instructions Bulletin Type: Recall Bulletin #(s): 22V-571 US 2022-424 Canada Job Code(s): 9901578 Flat Rate(s): 9901578A – 0.30 Inspection only 9901578B – 0.60 Inspection and Repair 9901578C – 1.8 Inspection and Replace Publication Date: Revision Date: Revision Date: Revision Date: August 2022 December 2022 January 2023 February 2023 Make(s): Jayco Model(s): Eagle, Jay Flight, North Point, Pinnacle, Seismic Model Year(s): 2022-2023 Incident: Insufficient Fabric Awning Weld Affected Units: 2022-2023 Jayco Eagle, Jay Flight, North Point, Pinnacle, Seismic Parts Kit: 22V-571 Parts Kit #: 22V-571 Part Kit Contents: Adhesive, RPR Seam Awning (Jayco Part #2040196) Misc. Tools & Supplies: N/A Stepladder Bulletin Type: Recall Bulletin #(s): 22V-572 US 2022-425 Canada Job Code(s): 9902578 Flat Rate(s): 9902578A- 0.30 Inspection only 9902578B – 0.60 Inspection and Repair 9902578C – 1.8 Inspection and Replace Publication Date: Revision Date: Revision Date: Revision Date: August 2022 December 2022 January 2023 February 2023 Make(s): Starcraft Model(s): Autumn Ridge Outfitter, Super Lite Maxx, Super Lite Model Year(s): 2022 Incident: Insufficient Fabric Awning Weld Affected Units: 2022 Starcraft Autumn Ridge Outfitter, Super Lite Maxx, Super Lite Parts Kit: 22V-571 Parts Kit #: 22V-571 Part Kit Contents: Adhesive, RPR Seam Awning (Jayco Part #2040196) Misc. Tools & Supplies: N/A Stepladder 22V-571, 572, 573, 575 LCI Awning Fabric February 2023 Page 2 of 8 Awning Fabric Weld Repair Instructions Awning Fabric Weld Repair Instructions Bulletin Type: Recall Bulletin #(s): 22V-575 US 2022-426 Canada Job Code(s): 9903578 Flat Rate(s): 9903578A – 0.30 Inspection only 9903578B – 0.60 Inspection and Repair 9903578C – 1.8 Inspection and Replace Publication Date: Revision Date: Revision Date: Revision Date: August 2022 December 2022 January 2023 February 2023 Make(s): Jayco & Entegra Coach Model(s): Greyhawk, Melbourne, Redhawk, Odyssey Model Year(s): 2022 Incident: Insufficient Fabric Awning Weld Affected Units: 2022 Jayco Greyhawk, Melbourne, Redhawk & Entegra Coach Odyssey Parts Kit: 22V-571 Parts Kit #: 22V-571 Part Kit Contents: Adhesive, RPR Seam Awning (Jayco Part #2040196) Misc. Tools & Supplies: Stepladder Bulletin Type: Recall Bulletin #(s): 22V-573 US 2022-427 Canada Job Code(s): 9904578 Flat Rate(s): 9904578A – 0.30 Inspection only 9904578B – 0.60 Inspection and Repair 9904578C – 1.8 Inspection and Replace Publication Date: Revision Date: Revision Date: Revision Date: August 2022 December 2022 January 2023 February 2023 Make(s): Highland Ridge Model(s): Mesa Ridge, Olympia, Open Range, Range Lite, Silverstar Model Year(s): 2022 Incident: Insufficient Fabric Awning Weld Affected Units: 2022 Highland Ridge Mesa Ridge, Olympia, Open Range, Range Lite, Silverstar Parts Kit: 22V-571 Parts Kit #: 22V-571 Part Kit Contents: Adhesive, RPR Seam Awning (Jayco Part #2040196) Misc. Tools & Supplies: Stepladder 22V-571, 572, 573, 575 LCI Awning Fabric February 2023 Page 3 of 8 INSUFFICIENT AWNING WELD(S) INSPECTION Note: This document supersedes the previously released version dated January 2023. Resourced Required: Stepladder of adequate height to perform push test and inspect weld near awning rail. 1. All Inspections and repairs must be documented with the following information: a. Full unit information, including 17 digit VIN, Make/Model/Floorplan and Date of Manufacture. b. Clear photo of the awning tag. c. Photos documenting any weld separation concerns. 2. This recall only affects awnings manufactured between January 17, 2022 – June 14, 2022. The date of manufacture can be located on the variant code label located on the awning fabric. (Figure 1) File for inspection only if the date range is outside January 17, 2022 – June 14, 2022. Proceed with inspection instructions of awning fabric weld if date range is between January 17, 2022 – June 14, 2022. 3. Perform push test: a. Extend the awning. b. From underneath the awning, about 1” to 1.5” from the fabric edge push up on the fabric with one finger (Object 1) until the awning fabric is flush with the top of the awning rail. Look for any separation or visible daylight at the seam. Perform push test at both ends of the awning. 4. Figure 2 shows no separation at the seam. File a claim for inspection only. 5. Figure 3 shows separation at the seam: a. If the separation is less than 6 inches, it will require the repair described in the INSUFFICIENT AWNING FABRIC WELD REPAIR INSTRUCTIONS. b. If the separation is over 6 inches, it will require the INSUFFICIENT AWNING FABRIC WELD REPLACEMENT INSTRUCTIONS. Date Fig. 1 Fig. 2 Fig. 3 Object 1 22V-571, 572, 573, 575 LCI Awning Fabric February 2023 Page 4 of 8 Seam Separation Repair Procedure is below Note: The repair procedure is optimal for seam separation less than 6”. Resources Required: Awning Seam Repair Adhesive Parts Kit #: 22V-571 (Figure 4) 1. Begin by extending the awning: a. For a seam fix at the awning rail, extend the awning a few feet. 2. Tie both awning arms slightly back to gain some slack at the fabric. 3. Clean the area to be repaired with mild soap and water. Allow to dry completely. 4. Spread open the seam area needing repair (Figure 5) and apply a continuous bead of Awning Seam Repair Adhesive. (Figure 6) a. Note: Figure 5 shows fabric off awning for clarity and upside down. The repair can be completed with the awning fabric installed. 5. Use Awning Seam Repair Adhesive Parts Kit #: 22V-571 (Figure 4) along the entire separation (Figure 6). 6. Press down firmly and hold for several minutes. 7. Allow to dry for at least four hours. CAUTION: Moving parts can pinch, crush or cut. Keep clear and use caution. Note: Previous awning versions had two (2) polycords and fabric stitching along the hem. The current awning model has one (1) polycord (see Figure 7) and no fabric stitching. This should not be mistaken as defective. Manual Awning Fabric Replacement 1. Order the Awning Fabric using the Compliance Order Form. You must include with order form: a. Clear photo of the awning tag. b. Photos documenting any weld separation concerns. 2. Remove the drip cap (if equipped) from the end of the awning from which the fabric will be removed. 3. Extend the awning out approximately 12″ and insert cotter pins through both end caps into the shafts on the head assemblies. (Figure 8) INSUFFICIENT AWNING FABRIC WELD REPAIR INSTRUCTIONS INSUFFICIENT AWNING FABRIC WELD REPLACEMENT INSTRUCTIONS Fig. 4 Fig. 4 Fig. 5 Fig. 5 Fig. 6 Fig. 6 Fig. 7 Fig. 7 Fig. 8 Fig. 8 22V-571, 572, 573, 575 LCI Awning Fabric February 2023 Page 5 of 8 a. Note: If the awning is 6′ in length it will only need one cotter pin for the drive side end cap. 4. Secure both support arm assemblies by running a zip tie around the outer arm and around the pin on the top of the mount arm where the mount arm and inner arm connect. (Figure 9) 5. Remove the screws holding the poly cord in place on the awning rail. a. WARNING: If not properly secured, the support arms can kick out due to pressure from the gas strut, which may result in serious injury or property damage. 6. Remove the drive head assembly and idler head assembly retaining bolts from the outer arms to separate the components. 7. Working together, remove the roll tube assembly (which includes the drive/idler head assemblies) from the awning rail and support arms by sliding the assembly along the awning rail until clear. 8. Secure the idler head and the roll tube to a work bench. Failure to support the roll tube, fabric and drive/idler head assemblies during removal may result in serious injury or property damage. 9. Hold the drive head assembly securely (there will be tension to be released) while another person removes the drive head assembly cotter pin. 10. While one person holds the roll tube, have another person slowly rotate the drive head assembly clockwise to release tension. 11. Mark the cam lock position on the roll tube with a non-permanent marker. 12. Remove the three screws holding the drive head assembly end cap on the roll tube and set the drive head assembly aside: a. Note: Awnings longer than 6′ will also have tension that needs to be released in the idler head assembly prior to continuing the procedure. To release tension, remove the idler head cotter pin and slowly rotate the idler head in a counterclockwise motion to release tension in the idler head assembly’s spring. 13. Place the roll tube and fabric on a clean, level surface that is free of any debris able to scratch or damage the roll tube and/or fabric. 14. With one person holding the awning rail end of the fabric, another can rotate the roll tube to unroll the fabric until only the poly cord is left on the roll tube. 15. Remove the screws holding the poly cord in place on the roll tube. 16. Mark the roll tube groove containing the poly cord with a non-permanent marker prior to removing the fabric from the roll tube. 17. To remove the fabric, gently pull the roll tube from the idler end, while another person holds the fabric in place. Awning Fabric Installation 1. Unroll the replacement fabric printed side down so that the polycord is parallel and away from the roll tube. 2. On a clean, level surface free of any debris able to scratch or damage the roll tube, gently slide the roll tube onto the polycord of the fabric, making sure that the non-printed side is touching the roll tube. (Figure 10) 3. Center the fabric on the roll tube. 4. Apply the screws that were holding the polycord in place on the roll tube. Install the screws no more than 1″ from the edge of the fabric. 5. Roll the fabric onto the roll tube (Figure 11). Make sure the fabric stays snug and flat to the roll tube with the printed side facing away. 6. Using the three screws previously removed from the drive head assembly end cap, attach the drive head to the roll tube, making sure the orientation is the same. Fig. 9 Fig. 9 22V-571, 572, 573, 575 LCI Awning Fabric February 2023 Page 6 of 8 a. Note: Be sure the drive head assembly with the cam lock is on the right-hand side of the awning. 7. Secure the idler head and roll tube to the work bench. 8. Rotate the drive head assembly counterclockwise, proper turns according to the length of the awning (Figure 12) and insert a cotter pin into the end cap into the shaft on the drive head assembly: a. Note: Failure to support the roll tube, fabric and drive/idler head assembly during installation may result in serious injury or property damage. b. Note: If the awning is longer than 6′ and the idler head assembly tension had previously been released, rotate the idler head assembly clockwise according to the length of the awning (Fig. 6) and insert a cotter pin into the end cap into the shaft on the idler head assembly. Be sure that both head assemblies are parallel once tension has been added. 9. Working together, install the roll tube assembly (which includes the drive/idler head assemblies) to the awning rail and support arms by sliding the assembly along the awning rail. Make sure the awning will unroll with the printed side of the fabric up. 10. Install the previously removed drive/idler head assembly retaining bolts into the outer arms to secure. 11. Remove the cotter pins from both end caps and cut the zip ties from the support arm assemblies. 12. Extend and retract the awning several times to ensure that the fabric is square on the roll tube. 13. Secure the fabric in the awning rail 1″ inside the edge of the fabric on both ends using a #6 x 1/2” hex head screw. Install the screw down through the awning rail into the fabric and the poly cord (Figure 13). 14. Reinstall the drip cap (if previously equipped. Fig. 10 Fig. 10 Fig. 11 Fig. 11 Fig. 12 Fig. 13 Fig. 13 22V-571, 572, 573, 575 LCI Awning Fabric February 2023 Page 7 of 8 Power and Hybrid Awning Fabric Replacement 1. Remove the drip cap (if equipped) from the end from which the fabric will be removed. 2. Fully extend the awning. 3. Disconnect any fabric LED lights in the support arm assembly or remove the fabric LED light strip from the poly cord of the fabric. 4. Retract the awning until approximately 12″ remain visible. 5. Secure both support arm assemblies by running a zip tie around the outer arm and around the pin on the top of the mount arm where the mount arm and inner arm connect. (Figure 14) 6. Remove the screws holding the poly cord in place on the awning rail. 7. Remove the wax screws holding the end caps onto the drive and idler head shafts (Figure 15). 8. Working together, remove the roll tube and fabric from the awning rail and support arm assemblies. 9. Place the roll tube and fabric on a clean, level surface that is free of any debris able to scratch or damage the roll tube and/or fabric a. WARNING: Failure to support the roll tube, fabric and drive/idler head assembly during installation may result in serious injury or property damage. 10. Remove the end cap from the end of the roll tube from which the fabric will be removed. 11. With one person holding the end of the fabric that gets attached to the awning rail on the unit, another can rotate the roll tube to unroll the fabric until only the polycord is left on the roll tube. 12. Remove the screws holding the polycord in place on the roll tube. 13. To remove the fabric, gently pull the roll tube from one end, while another person holds the fabric in place. Installation 1. Unroll the replacement fabric so that the cords are parallel with the roll tube. 2. On a clean, level surface free of any debris able to scratch or damage the roll tube, gently slide the roll tube onto the polycord of the fabric, making sure that the non-printed side is touching the roll tube (Figure 16). 3. Center the fabric on the roll tube. 4. Install the screws that were holding the polycord in place on the roll tube. Install the screws no more than 1″ from the edge of the fabric. 5. Roll the fabric onto the roll tube (Figure 17). Make sure the fabric stays snug and flat to the roll tube with the printed side facing away. Fig. 14 Fig. 14 Fig. 15 Fig. 15 Fig. 16 Fig. 16 Fig. 17 Fig. 17 22V-571, 572, 573, 575 LCI Awning Fabric February 2023 Page 8 of 8 6. Reinstall the end cap previously removed. 7. Working together, install the roll tube and fabric on the awning rail and support arms, making sure the awning will unroll with the printed side of the fabric up. a. WARNING: Failure to support the roll tube, fabric and drive/idler head assembly during installation may result in serious injury or property damage. 8. Working together, slide the shaft on the head assembly into the end cap. Install the wax screws at each end to secure the roll tube end caps to the head assemblies. a. Note: It is suggested to keep the head of the wax screw 1/8″ from fastened so as not to compromise the structural integrity of the wax screw. 9. Extend and retract the awning several times to ensure that the fabric is square on the roll tube. 10. Secure the fabric in the awning rail no more than 1” inside the edge of the fabric on both ends using a #6 x 1/2” hex head screw. Install the screw down through the awning rail into the fabric and the polycord. (Figure 18) 11. Reinstall the drip cap (if previously equipped). 12. Reconnect any light wiring as needed. a. Note: The fabric LED light strip will need to be installed on the polycord of the fabric prior to connecting any wiring previously removed. Jayco’s sole obligation under our limited warranty is to repair or replace defective materials and/or workmanship deemed our responsibility as determined by Jayco in our sole discretion. Jayco reserves the right to use new and/or remanufactured parts or materials of similar quality to complete any work, and to make parts and/or design changes as appropriate without notice to anyone. Jayco designs and/or materials changes are done without obligation to incorporate such changes in previously manufactured product. Jayco makes every reasonable effort to ensure field remedies will not adversely affect performance and/or safety of the unit. This field remedy is not intended to extend to future performance of this RV, or any of its materials, components or parts beyond the standard warranty period. The RV owner’s obligation to notify Jayco, or one of its independent, authorized dealers, of a claimed defect does not modify any obligation placed on the RV owner to contact Jayco directly when attempting to pursue remedies under state or federal law. . 903 South Main Street • P.O. Box 460 • Middlebury, IN 46540 Fig. 18
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IMPORTANT SAFETY RECALL This Notice Applies to Your Recreational Vehicle «unit_serial_» Name Address City, St. Zip Dear Valued Customer: This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Jayco Inc. has decided that a defect, which relates to motor vehicle safety, exists in certain model year 2022 and 2023 Eagle, Eagle HT, Jay Flight, Jay Flight SLX, North Point, Pinnacle, and Seismic travel trailers and fifth wheels. Separation of a welded seam at the awning fabric to coach interface. The awning fabric could detach from the coach rail and remain attached to the awning frame. This could allow the awning to drop and extend beyond normal operation. An awning that drops or extends beyond normal operation can increase the risk of injury. Remedy consists of an inspection, repair, or replacement of the awning fabric. The remedy is free of charge and will take approximately 1 hour to complete. Please contact a Jayco certified repair facility and schedule an appointment for this remedy. Federal regulations require that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. If you had this repair completed prior to receipt of this recall notice, you may be eligible to receive reimbursement for the cost of obtaining a pre-notification remedy of the problem associated with this recall. Submit an email to service@jayco.com including your name, address, VIN, recall number, and a clear, legible receipt showing the identification of the product that was recalled. If your dealer does not remedy this condition at no charge, please contact our Customer Service Department at 800-283-8267. If you are unable to get this safety defect remedied without charge and/or within a reasonable amount of time after contacting your dealer and Jayco customer service, you may want to contact NHTSA. To submit a written complaint contact the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE., Washington, DC 20590; or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153): or go to http://www.safercar.gov. We certainly regret this inconvenience; however, your safety is our most important priority. Sincerely, Compliance Management Jayco Inc. Towable Division Safety Recall: NHTSA # 22V-571 August 2022 Reason for this recall What we need you to do Recall Remedy
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IMPORTANT SAFETY RECALL «Name» «Address» «City» «State» «ZIP» Dear Valued Dealer: This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Jayco Inc. has decided that a defect, which relates to motor vehicle safety, exists in certain model year 2022 and 2023 Eagle, Eagle HT, Jay Flight, Jay Flight SLX, North Point, Pinnacle, and Seismic travel trailers and fifth wheels. Separation of a welded seam at the awning fabric to coach interface. The awning fabric could detach from the coach rail and remain attached to the awning frame. This could allow the awning to drop and extend beyond normal operation. An awning that drops or extends beyond normal operation can increase the risk of injury. Remedy consists of an inspection, repair, or replacement of the awning fabric. The remedy is free of charge and will take approximately 1 hour to complete. Our records show the following unit as affected by this recall, and as part of the current inventory at your Dealership. We are automatically shipping to your dealership awning seam repair adhesive to remedy the units in your stock. VIN Federal law requires the Recall Remedy be completed on this unit prior to customer delivery. Please confirm the unit serial number requires the Recall Remedy using Unit Management in Jayco Partners. The instructions for the Recall Remedy are available under the Case Recall number in attachments. If you sold this unit recently, please contact the owner immediately to inform them of this recall. In addition, please register this unit through Jayco Partners. Federal regulations require that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. We certainly regret this inconvenience; however, our Customers’ safety is our most important priority. Sincerely, Compliance Management Jayco Inc. Towable Division Reason for this recall What we need you to do Recall Remedy Safety Recall: NHTSA # 22V-571 August 2022
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-571 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Jayco, Inc. Submission Date : AUG 19, 2022 NHTSA Recall No. : 22V-571 Manufacturer Recall No. : 9901578 Manufacturer Information : Manufacturer Name : Jayco, Inc. Address : 903 South Main Street PO Box 460 Middlebury IN 46540 Company phone : 800-283-8267 Population : Number of potentially involved : 11,532 Estimated percentage with defect : 5 % Vehicle Information : Vehicle 1 : 2022-2023 Jayco Eagle, Eagle HT, Jayflight, Jayflight SLX, North point, Pinnacle, Seismic Vehicle Type : TRAILERS Body Style : OTHER Power Train : NR Descriptive Information : Lippert components, Inc. provided a list of affected awnings purchased by Jayco Inc. and our Regulatory Compliance Team determined the scope from our production records. Production Dates : JAN 17, 2022 – JUN 28, 2022 VIN Range 1 : Begin : 1UJBC0BM2P1720050 End : 1UJCJSBVXN18K0103 ✔ Not sequential Description of Defect : Description of the Defect : Separation of welded seam at the fabric to coach interface. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : In extreme cases the fabric could detach from the coach rail and remain attached to the awning frame. This could allow the awning to drop and extend beyond normal operation. An awning that drops or extends beyond normal operation can increase the risk of injury. Description of the Cause : Insufficient weld penetration in some areas between the fabric and the adjoining PVC extruded track. Identification of Any Warning that can Occur : A visible warning would include seeing a partial weld separation at the ends of the awning roll along the coach. Part 573 Safety Recall Report 22V-571 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Involved Components : Component Name 1 : Electric retractable awning Component Description : Electric retractable awnings up to 18’ in length Component Part Number : 330895,314862,309614,322375,305579,309615, 309614,322436,330710,332996,0330713,329687,329699. Supplier Identification : Component Manufacturer Name : Lippert Components, Inc. Address : 3501 CR 6 Elkhart Indiana 46514 Country : United States Chronology : A formal notification sent from Lippert Components to Jayco Inc. on Monday, July 18, 2022 at 9:17 a.m. regarding Lippert Recall 22E-055. Lippert provided an excel file listing our affected purchases and shipment history of the awnings involved in the recall. On July 18, 2022 WIRC (Warranty and Incident Review Committee) elevated to CPAC (Corrective and Preventive Action Committee). On July 20, 2022 CPAC discussed the incident and elevated to SSC (Safety Steering committee). On July 28, 2022 SSC discussed the incident and voted to proceed with a recall. Updated 8/19/22: Jayco received two warranty claims for awnings in the population that had partial separation at the weld seam and received one notice of property damage caused by a complete separation of the awning fabric at the weld seam. Description of Remedy : Description of Remedy Program : The remedy consists of Inspection, repair, or replacement of the awning fabric. Repairs made prior to the recall will be reimbursed in accordance with our Recall Reimbursement Plan on file with NHTSA. Jayco Inc. will file completion reports. How Remedy Component Differs from Recalled Component : Remedied components will show no separation at awning fabric seam once inspected, repaired, or replaced. Part 573 Safety Recall Report 22V-571 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Identify How/When Recall Condition was Corrected in Production : The recall condition was corrected in production at LCI on 6/16/2022 by Implementing and utilizing new processes. Recall Schedule : Description of Recall Schedule : Jayco Inc. will notify its dealers and affected retail owners. Planned Dealer Notification Date : SEP 02, 2022 – SEP 02, 2022 Planned Owner Notification Date : SEP 02, 2022 – SEP 02, 2022 * NR – Not Reported
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-571 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Jayco, Inc. Submission Date : AUG 04, 2022 NHTSA Recall No. : 22V-571 Manufacturer Recall No. : 9901578 Manufacturer Information : Manufacturer Name : Jayco, Inc. Address : 903 South Main Street PO Box 460 Middlebury IN 46540 Company phone : 800-283-8267 Population : Number of potentially involved : 11,532 Estimated percentage with defect : 5 % Vehicle Information : Vehicle 1 : 2022-2023 Jayco Eagle, Eagle HT, Jayflight, Jayflight SLX, North point, Pinnacle, Seismic Vehicle Type : TRAILERS Body Style : OTHER Power Train : NR Descriptive Information : Lippert components, Inc. provided a list of affected awnings purchased by Jayco Inc. and our Regulatory Compliance Team determined the scope from our production records. Production Dates : JAN 17, 2022 – JUN 28, 2022 VIN Range 1 : Begin : 1UJBC0BM2P1720050 End : 1UJCJSBVXN18K0103 ✔ Not sequential Description of Defect : Description of the Defect : Separation of welded seam at the fabric to coach interface. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : In extreme cases the fabric could detach from the coach rail and remain attached to the awning frame. This could allow the awning to drop and extend beyond normal operation. An awning that drops or extends beyond normal operation can increase the risk of injury. Description of the Cause : Insufficient weld penetration in some areas between the fabric and the adjoining PVC extruded track. Identification of Any Warning that can Occur : A visible warning would include seeing a partial weld separation at the ends of the awning roll along the coach. Part 573 Safety Recall Report 22V-571 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Involved Components : Component Name 1 : Electric retractable awning Component Description : Electric retractable awnings up to 18’ in length Component Part Number : 330895,314862,309614,322375,305579,309615, 309614,322436,330710,332996,0330713,329687,329699. Supplier Identification : Component Manufacturer Name : Lippert Components, Inc. Address : 3501 CR 6 Elkhart Indiana 46514 Country : United States Chronology : A formal notification sent from Lippert Components to Jayco Inc. on Monday, July 18, 2022 at 9:17 a.m. regarding Lippert Recall 22E-055. Lippert provided an excel file listing our affected purchases and shipment history of the awnings involved in the recall. On July 18, 2022 WIRC (Warranty and Incident Review Committee) elevated to CPAC (Corrective and Preventive Action Committee). On July 20, 2022 CPAC discussed the incident and elevated to SSC (Safety Steering committee). On July 28, 2022 SSC discussed the incident and voted to proceed with a recall. Description of Remedy : Description of Remedy Program : The remedy consists of Inspection, repair, or replacement of the awning fabric. Repairs made prior to the recall will be reimbursed in accordance with our Recall Reimbursement Plan on file with NHTSA. Jayco Inc. will file completion reports. How Remedy Component Differs from Recalled Component : Remedied components will show no separation at awning fabric seam once inspected, repaired, or replaced. Identify How/When Recall Condition was Corrected in Production : The recall condition was corrected in production at LCI on 6/16/2022 by Implementing and utilizing new processes. Part 573 Safety Recall Report 22V-571 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Recall Schedule : Description of Recall Schedule : Jayco Inc. will notify its dealers and affected retail owners. Planned Dealer Notification Date : SEP 02, 2022 – SEP 02, 2022 Planned Owner Notification Date : SEP 02, 2022 – SEP 02, 2022 * NR – Not Reported
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