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July 12, 2022 NHTSA CAMPAIGN NUMBER: 22V500000
An insufficient support underneath the step well cover can allow the step to collapse when stepped on, increasing the risk of injury.
NHTSA Campaign Number: 22V500
Manufacturer Winnebago Industries, Inc.
Components EQUIPMENT, STRUCTURE
Potential Number of Units Affected 33
Summary
Winnebago Industries, Inc. (Winnebago) is recalling certain 2021-2022 Inspire motorhomes. The support underneath the step well cover may be insufficient.
Remedy
Dealers will replaced the 0.75 inch support surface to 1.50 inches, free of charge. Owner notification letters were mailed August 26, 2022. Owners may contact Winnebago customer service at 1-641-585-6939 or 1-800-537-1885. Winnebago’s number for this recall is Recall 167.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
INSTRUCTIONS TO PERFORM RECALL CAMPAIGN 167
Models Affected:
Certain Model Year Winnebago Certain 2021-2022 Inspire (Y34AE) Motorhomes.
These motorhomes were manufactured from May 17, 2021, through November 23, 2021.
Tools Required:
- Screw gun
- Tape measure
- Silicone
Procedure:
1. Remove screws that attach the two ¾” step supports. Discard screws and step support sticks
2. Using silicone fill the open screw holes left after removing the ¾” step support sticks.
3. Open recall kit RC7652-22-767 containing 2 – 1 ½” support sticks and the 6 fasteners.
4. Locate the 1 ½” support sticks from the kit, 2 ¼” from the top of the floor. Ensure the chamfer edge of stick points towards the door opening.
5. Use the fasteners provided in kit and screw it in place. Repeat procedure on the for the other side.
6. After installation ensure the step overlaps the support sticks
Chronology :
6-16-22 Received e-mail from customer letting us know his step cover failed resulting in 1 injury.
June 2022 Inspire group researched the cause
7-1-22 Safety Committee reviewed the research done my the group responsible for the Inspire model.
2 Affected Products
Vehicle
MAKE | MODEL | YEAR |
WINNEBAGO | INSPIRE | 2021-2022 |
10 Associated Documents
Recall 573 Report – 7/19/2022
RCLRPT-22V500-2376.PDF 212.69KB
Recall Acknowledgement
RCAK-22V500-6393.pdf 700.318KB
Defect Notice 573 Report
RCLRPT-22V500-7014.PDF 212.689KB
Remedy Instructions and TSB
RCRIT-22V500-9699.pdf 565.368KB
Recall 573 Report – 8/18/2022
RCLRPT-22V500-2604.PDF 212.859KB
Remedy Instructions and TSB
RCRIT-22V500-6101.pdf 565.356KB
Recall Quarterly Report #1, 2022-3
RCLQRT-22V500-1126.PDF 211.131KB
Recall Quarterly Report #2, 2022-4
RCLQRT-22V500-9060.PDF 211.236KB
ISSUED Owner Notification Letter(Part 577)
RCONL-22V500-8583.pdf 124.026KB
Recall Quarterly Report #3, 2023-1
RCLQRT-22V500-6929.PDF 211.318KB
Latest Recalls Documents
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=22V500&docType=RCL
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SEOCONTENT-START
INSTRUCTIONS TO PERFORM RECALL CAMPAIGN 167 ___________________________________________________________________ Instructions to perform Recall Campaign 167 – Pg.1 Models Affected: Certain Model Year Winnebago Certain 2021-2022 Inspire (Y34AE) Motorhomes. These motorhomes were manufactured from May 17, 2021, through November 23, 2021. Tools Required: • Screw gun • Tape measure • Silicone Procedure: 1. Remove screws that attach the two ¾” step supports. Discard screws and step support sticks . 2. Using silicone fill the open screw holes left after removing the ¾” step support sticks. 3. Open recall kit RC7652-22-767 containing 2 – 1 ½” support sticks and the 6 fasteners. Instructions to perform Recall Campaign 152 – Pg.2 4. Locate the 1 ½” support sticks from the kit, 2 ¼” from the top of the floor ( see photo below). Ensure the chamfer edge of stick points towards the door opening. 5. Use the fasteners provided in kit and screw it in place. Repeat procedure on the for the other side. 6. After installation ensure the step overlaps the support sticks (see photo below) 7. Completed warranty reimbursement claim and send in.
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IMPORTANT SAFETY RECALL NHTSA Safety Recall 22V-500 THIS NOTICE APPLIES TO YOUR VEHICLE. RE: BODY SERIAL CHASSIS SERIAL Dear Owner: This notice is being sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Our records indicate that you have purchased a vehicle with the serial number which appears above. REASON FOR THIS RECALL Winnebago has decided that a defect related to motor vehicle safety exists on certain 2021-2022 Inspire motorhomes. These motor homes were manufactured May 17, 2021 through November 23, 2021. The step support may be undersized to properly support the step. If there is not enough overlap between the step and support a person stepping onto the step cover could unexpectedly fall in the step well increasing the risk of an injury. WHAT WE WILL DO Winnebago will replace your current step supports with properly sized supports. This will be at no charge to you. WHAT YOU SHOULD DO Do not use the step cover until you have this recall completed. Please contact your Winnebago motorhome dealer immediately to arrange for an appointment. The labor time necessary to perform this correction will be approximately 1 hour. Please allow additional time for the dealer to process your vehicle Winnebago Motorhome dealers are best equipped to obtain parts and provide service to ensure your vehicle is corrected as promptly as possible. However, if you take your vehicle to the dealer on the agreed date and they do not service this condition on that date or within five days, we recommend you contact Winnebago, Attn.: Customer Care at (641) 585-6939 or (800) 537-1885. If you are still unable to obtain such service without charge to you and within a reasonable time, you may contact the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue S.E., Washington, DC 20590 or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 [TTY: (800) 424-9153] or go to http://www.safercar.gov. IF YOU HAVE PREVIOUSLY PAID FOR THIS REPAIR If you have paid to remedy this issue, you may be eligible for a refund. To obtain information on a refund, contact Winnebago Customer Care by email at customercare@wgo.net or write us at Customer Care Department, P.O. Box 152, Forest City, Iowa 50436 or by telephone at (641) 585-6939 or (800) 537-1885. IF YOU HAVE CHANGED ADDRESS OR SOLD THE VEHICLE If you have changed address, sold, or traded your vehicle, please let us know by contacting Winnebago Customer Care by email at customercare@wgo.net or in writing at Customer Care Department, P.O. Box 152, Forest City, Iowa 50436 or by telephone at (641) 585-6939 or (800) 537-1885. Presentation of this letter to the service center will assist in making the necessary correction to your vehicle in the shortest possible time. Federal law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. We are sorry to cause you this inconvenience; however, we have taken this action in the interest of your safety and continued satisfaction with our products. This letter does not constitute an acknowledgement of legal liability. _____________________________ Winnebago Industries Forest City, Iowa 50436 Enclosure
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-500 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Winnebago Industries, Inc. Submission Date : JUL 12, 2022 NHTSA Recall No. : 22V-500 Manufacturer Recall No. : Recall 167 Manufacturer Information : Manufacturer Name : Winnebago Industries, Inc. Address : PO BOX 152 605 W. Crystal Lake Rd. Forest City IA 50436 Company phone : 1-641-585-3535 Population : Number of potentially involved : 33 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2021-2022 Winnebago Inspire Vehicle Type : Body Style : Power Train : NR Descriptive Information : Affected VINs were found thru our production records and Engineering drawing records. Production Dates : MAY 17, 2021 – NOV 23, 2021 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : The step well cover support may be insufficient to properly support the step well cover. Due to tolerance it is possible not to have enough overlap of the support surface. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : if a person steps on the cover and it drops, the person could fall into the stepwell area unexpectedly which could result in an injury. Description of the Cause : The stepwell cover dimension was reduce to aid manufacturing in early 2021. Tolerance and overlap analysis was not sufficiently done. Identification of Any Warning that can Occur : NR Involved Components : Part 573 Safety Recall Report 22V-500 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 1 : NR Component Description : NR Component Part Number : NR Supplier Identification : Component Manufacturer Name : NR Address : NR NR Country : NR Chronology : 6-16-22 Received e-mail from customer letting us know his step cover failed. June 2022 Inspire group researched the cause 7-1-22 Safety Committee reviewed the research done my the group responsible for the Inspire model. Description of Remedy : Description of Remedy Program : NR How Remedy Component Differs from Recalled Component : The support surface is increased from .75 inches wide to 1.50 inches wide to provide sufficient overlap for the step to rest on. Identify How/When Recall Condition was Corrected in Production : The same support is now used in production. The recalled field units will match our current production units. Recall Schedule : Description of Recall Schedule : Letters to be mailed out within 60 days see table to the right Planned Dealer Notification Date : AUG 31, 2022 – AUG 31, 2022 Planned Owner Notification Date : AUG 31, 2022 – AUG 31, 2022 * NR – Not Reported
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-500 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Winnebago Industries, Inc. Submission Date : AUG 18, 2022 NHTSA Recall No. : 22V-500 Manufacturer Recall No. : Recall 167 Manufacturer Information : Manufacturer Name : Winnebago Industries, Inc. Address : PO BOX 152 605 W. Crystal Lake Rd. Forest City IA 50436 Company phone : 1-641-585-3535 Population : Number of potentially involved : 33 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2021-2022 Winnebago Inspire Vehicle Type : Body Style : Power Train : NR Descriptive Information : Affected VINs were found thru our production records and Engineering drawing records. Production Dates : MAY 17, 2021 – NOV 23, 2021 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : The step well cover support may be insufficient to properly support the step well cover. Due to tolerance it is possible not to have enough overlap of the support surface. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : if a person steps on the cover and it drops, the person could fall into the stepwell area unexpectedly which could result in an injury. Description of the Cause : The stepwell cover dimension was reduce to aid manufacturing in early 2021. Tolerance and overlap analysis was not sufficiently done. Identification of Any Warning that can Occur : NR Involved Components : Part 573 Safety Recall Report 22V-500 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 1 : Step support Component Description : NR Component Part Number : 339720-01-000 rev B Supplier Identification : Component Manufacturer Name : Winnebago Ind Inc. Address : PO box 152 Forest City Iowa 50436 Country : United States Chronology : 6-16-22 Received e-mail from customer letting us know his step cover failed resulting in 1 injury. June 2022 Inspire group researched the cause 7-1-22 Safety Committee reviewed the research done my the group responsible for the Inspire model. Description of Remedy : Description of Remedy Program : The .75 wide support surface was replace with 1.50 inch wide support surface to provide sufficient overlap for the step to rest on. reimbursement will be handled by our general reimbursement plan which is on file. How Remedy Component Differs from Recalled Component : The support surface is increased from .75 inches wide to 1.50 inches wide to provide sufficient overlap for the step to rest on. Identify How/When Recall Condition was Corrected in Production : The same support is now used in production. The recalled field units will match our current production units. Recall Schedule : Description of Recall Schedule : Letters to be mailed out within 60 days see table to the right Planned Dealer Notification Date : AUG 31, 2022 – AUG 31, 2022 Planned Owner Notification Date : AUG 31, 2022 – AUG 31, 2022 * NR – Not Reported
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-500 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Winnebago Industries, Inc. Submission Date : JUL 19, 2022 NHTSA Recall No. : 22V-500 Manufacturer Recall No. : Recall 167 Manufacturer Information : Manufacturer Name : Winnebago Industries, Inc. Address : PO BOX 152 605 W. Crystal Lake Rd. Forest City IA 50436 Company phone : 1-641-585-3535 Population : Number of potentially involved : 33 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2021-2022 Winnebago Inspire Vehicle Type : Body Style : Power Train : NR Descriptive Information : Affected VINs were found thru our production records and Engineering drawing records. Production Dates : MAY 17, 2021 – NOV 23, 2021 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : The step well cover support may be insufficient to properly support the step well cover. Due to tolerance it is possible not to have enough overlap of the support surface. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : if a person steps on the cover and it drops, the person could fall into the stepwell area unexpectedly which could result in an injury. Description of the Cause : The stepwell cover dimension was reduce to aid manufacturing in early 2021. Tolerance and overlap analysis was not sufficiently done. Identification of Any Warning that can Occur : NR Involved Components : Part 573 Safety Recall Report 22V-500 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 1 : NR Component Description : NR Component Part Number : NR Supplier Identification : Component Manufacturer Name : NR Address : NR NR Country : NR Chronology : 6-16-22 Received e-mail from customer letting us know his step cover failed. June 2022 Inspire group researched the cause 7-1-22 Safety Committee reviewed the research done my the group responsible for the Inspire model. Description of Remedy : Description of Remedy Program : The support surface is increased from .75 inches wide to 1.50 inches wide to provide sufficient overlap for the step to rest on. How Remedy Component Differs from Recalled Component : The support surface is increased from .75 inches wide to 1.50 inches wide to provide sufficient overlap for the step to rest on. Identify How/When Recall Condition was Corrected in Production : The same support is now used in production. The recalled field units will match our current production units. Recall Schedule : Description of Recall Schedule : Letters to be mailed out within 60 days see table to the right Planned Dealer Notification Date : AUG 31, 2022 – AUG 31, 2022 Planned Owner Notification Date : AUG 31, 2022 – AUG 31, 2022 * NR – Not Reported
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