990120 – Drive Chain Guard Bolts may Loosen – 2018 Yamaha MT-07J, MT-07JC, XSR700J, & XSR700JC Motorcycles

NHTSA Campaign Number: 18V483
Manufacturer Yamaha Motor Corporation, USA
Components POWER TRAIN
Potential Number of Units Affected 3,493

 

Drive Chain Guard Bolts may Loosen

If the chain guard breaks, it may fall onto the road, creating a road hazard and increasing the risk of a crash.

 

Summary

Yamaha Motor Corporation, USA (Yamaha) is recalling certain 2018 Yamaha MT-07J, MT-07JC, XSR700J, and XSR700JC motorcycles. The bolts that connect the drive chain guard to the swingarm may loosen, possibly causing the chain guard to contact the drive chain and break.

 

Remedy

Yamaha will notify owners, and dealers will replace both chain guard mounting bolts, free of charge. The recall is expected to begin in August 2018. Owners may contact Yamaha customer service at 1-800-962-7926. Yamaha’s number for this recall is 990120.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 

Check for Yamaha Recalls

 

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IMPORTANT SAFETY RECALL NOTICE

This notice applies to your vehicle, VIN

Model:

 

August 3, 2018

 

990120

 

Dear Yamaha Owner:

This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Yamaha Motor Corporation, U.S.A. has decided that a defect that relates to motor vehicle safety in certain 2018‐model MT‐07 and XSR700 motorcycles. Our records indicate that you own the affected motorcycle shown above.

The reason for this recall:	In affected motorcycles, the bolt fixing the drive chain guard to the swingarm may loosen due to vibration during riding because of an inappropriate design. Therefore, there is a possibility that the bolt may fall off the chain guard, allowing the chain guard to hit the drive chain and break. The broken part may fall on the road, distracting the operator or other traffic, which could result in a crash with injury or death.
What Yamaha and your dealer will do:	To correct this defect, your authorized Yamaha dealer will replace both chain guard bolts and their collars with new ones that were properly designed. The procedure takes less than 15 minutes to do, but be aware that your Yamaha dealer may need to keep your motorcycle longer. There will be no charge to you for this procedure.
What you should do now:	Please call your Yamaha dealer to make a service appointment to have this procedure performed. At that same time, you can find out how long they expect to keep your motorcycle to complete this service. Remember to take this letter with you when you take in your motorcycle. Only ride your motorcycle to the dealership to be repaired. You should avoid riding your affected motorcycle shown above whenever possible, and avoid rough roads, until you can get it to the dealer to have this modification performed.  NOTE: If you have the Yamaha Genuine Aluminum Chain Guard accessory (1WS‐F21E0‐V0‐00) installed on your MT‐07, contact your Yamaha dealer to have them confirm the installation because your vehicle is affected only if it has the original equipment chain guard. If you are unable to return to the Yamaha dealer who sold you the motorcycle, this service will be performed by any authorized Yamaha motorcycle dealer. To find a dealer near you, call 1‐800‐88‐YAMAHA or visit the Yamaha website at  www.yamaha‐motor.com. If you have had this repair performed before you received this letter, you may be entitled to receive reimbursement for the cost of obtaining a pre‐notification remedy of the problem associated with this repair. For more information, contact Yamaha Customer Relations at 1‐800‐962‐7926. Federal regulations require that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within 10 days.
If you need help:	If, after contacting your dealership, you have questions or concerns which the dealership is unable to answer, please write to: Yamaha Motor Corporation, U.S.A. Customer Relations Department P.O. Box 6555 Cypress, CA 90630 Or call: 1‐800‐962‐7926
If you no longer own this Yamaha:	If, after contacting Yamaha Customer Relations, you are still not satisfied that we have done our best to remedy the situation without charge and within a reasonable time, you may submit a written complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE., Washington, DC 20590; or call the Auto Safety Hotline at 1‐888‐327‐4236 (TTY: 1‐800‐424‐9153); or go to https://www.safercar.gov. Refer to campaign 18V483.

 

If you have sold your motorcycle to another party, please call us toll‐free at 1‐800‐962‐7926 with the name and address of the new owner, along with the serial number shown above your name on the address label above.

We’re sorry to cause you any inconvenience, but we are sincerely concerned about your safety and continued satisfaction with our products. Thank you for giving your attention to this important matter.

Sincerely,

Customer Support Group

Yamaha Motor Corporation, U.S.A.

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Owner Notification Letter

August 3, 2018

https://static.nhtsa.gov/odi/rcl/2018/RCONL-18V483-9695.pdf

 

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Certain 2018 model MT-07 and XSR700 Drive Chain Guard Bolt and Collar Replacement, Factory Modification Campaign.

July 19, 2018

https://static.nhtsa.gov/odi/rcl/2018/RMISC-18V483-2311.pdf

 

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Recall Acknowledgement

August 7, 2018

https://static.nhtsa.gov/odi/rcl/2018/RCAK-18V483-1767.pdf

 

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