EMISSION RECALL
NORTH AMERICA

Catalytic Converter Efficiency
FCA US LLC

Reference: Z98

_________________________________________________________
Remedy available for
2016-2017 (JC) Dodge Journey
Template Version 1.0

Revision
0

Edition
August 2026

Detail
Initial Version.

SYMPTOM DESCRIPTION

ALTERNATE TRANSPORTATION

About 68,312 of the above vehicles may exceed
emission standards for Oxides of Nitrogen (NOx)
because of a loss of catalytic converter efficiency.

Dealers should proactively minimize customer
inconvenience while the recall repair is being
performed.
Reference the Goodwill Alternate
Transportation Guidelines warranty bulletin link within
Recall Central on DealerCONNECT for options to
support the customer while their vehicle is in service.

SCOPE
This recall applies only to the above front wheel drive
vehicles equipped with a 2.4L engine (sales code
ED3) and 4 speed transmission.
NOTE: Some vehicles above may have been
identified as not involved in this recall and therefore
have been excluded from this recall.
IMPORTANT: Some of the involved vehicles may be
in Dealer vehicle inventory. Dealers should complete
this campaign on these vehicles before retail delivery.
Dealers should also perform this campaign on
vehicles in for service.
Involved vehicles can be
determined by using the VIP inquiry process.

REPAIR TO BE PERFORMED
Replace the catalytic converter and update the
Powertrain Control Module (PCM) software.
NOTE: Perform the Inspection Procedure to
confirm that the last eight digits of the Vehicle
Identification Number (VIN) matches the engine
identification number before proceeding with the
Service Procedure. If the engine has been
replaced (numbers do not match) do not perform
the Z98 recall, unless it is a certified MOPAR
engine built specifically for this vehicle
application. Updating the PCM software on a
vehicle with an incorrect replacement engine will
result in a no-start condition which cannot be
undone. Z98 cannot be completed on a vehicle
with an incorrect replacement engine until the
vehicle is returned to the original equipment
configuration.

COMPLETION REPORTING / REIMBURSEMENT
Claims for vehicles that have been serviced must be
submitted on the DealerCONNECT Claim Entry
Screen located on the Service tab. Claims paid will
be used by FCA to record recall service completions
and provide dealer payments.
Use the following labor operation numbers and time
allowances:
Labor Description
Inspection: Compare Engine
Identification Number to VIN
Replace the Catalytic
Converter and Inspect PCM
Software Level
Replace the Catalytic
Converter and Reprogram
PCM with New Software up
to $3 reimbursement per
vehicle for cutting supplies,
bill as NPN

Number
11-Z9-8L-81

Hrs
0.2

11-Z9-81-82

1.1

11-Z9-81-83

1.2

Related Operation
Remove pipe from catalyst
for core return

Number
11-Z9-81-50

Hrs
0.1

Add the cost of the recall parts plus applicable
dealer allowance to your claim.
NOTE: See the Warranty Administration Manual,
Recall Claim Processing Section, for complete
recall claim processing instructions.

Strictly respect STELLANTIS Group safety, cleanliness, and environmental instructions for any vehicle service.
Document exclusively reserved for dealer information. Internal distribution to be ensured by dealer.
Reproduction forbidden without the written agreement of STELLANTIS Group. (C) 2026 STELLANTIS Group. All Rights Reserved

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EMISSION RECALL
NORTH AMERICA

Catalytic Converter Efficiency
FCA US LLC

Reference: Z98

_________________________________________________________
For Mobile Service Reimbursement, dealer to include
standard dealer entry and mark-up for parts, standard
dealer entry and labor rate for service, as well as the
special services code for mobile allowance. The
special services LOP will only be paid once per VIN
and may NOT be used in coordination with any
Alternate Transportation claims.

OWNER NOTIFICATION / SERVICE SCHEDULING

For additional details, reference the Mobile Service
Warranty Bulletin - for convenience, a copy has been
linked within Recall Central on DealerCONNECT.

VEHICLE LISTS, GLOBAL RECALL SYSTEM, VIP
AND DEALER FOLLOW UP

PARTS INFORMATION
Part No.
Qty.
Part Name
CEZGU671AA
1
Campaign Kit
Campaign kit contains the following components:
1
Gasket, Catalytic Converter
4
Nut, Manifold to Converter M8x1.25x8.0
1
Authorized Modification
Label
2
O2 Sensor - Upstream and
Downstream
Part No.
CEZGU672AA

Qty.
1

Part Name
Catalytic Converter

PARTS RETURN
Return the Catalyst to the Mopar Core Return Center
for core credit.
Refer to Section E under Service Procedure for proper
Core Return preparation.

SPECIAL TOOLS
Number
NPN
NPN
NPN

Description
wiTECH MicroPod II / MDP
Laptop Computer
wiTECH Software

DEALER NOTIFICATION
To view this notification on DealerCONNECT, select
“Global Recall System” on the Service tab, then click
on the description of this notification.

All involved vehicle owners known to FCA are being
notified of the service requirement by first class mail.
They are requested to schedule appointments for this
service with their dealers. A generic copy of the owner
letter is attached.

All involved vehicles have been entered into the
DealerCONNECT Global Recall System (GRS) and
Vehicle Information Plus (VIP) for dealer inquiry as
needed.
GRS provides involved dealers with an updated VIN
list of their incomplete vehicles. The owner’s name,
address and phone number are listed if known.
Completed vehicles are removed from GRS within
several days of repair claim submission.
To use this system, click on the “Service” tab and then
click on “Global Recall System.” Your dealer’s VIN
list for each recall displayed can be sorted by: those
vehicles that were unsold at recall launch, those with
a phone number, city, zip code, or VIN sequence.
Dealers must perform this repair on all unsold
vehicles before retail delivery. Dealers should also
use the VIN list to follow up with all owners to schedule
appointments for this repair.
Recall VIN lists may contain confidential, restricted
owner name and address information that was
obtained from the Department of Motor Vehicles of
various states. Use of this information is permitted for
this recall only and is strictly prohibited from all other
use.

ADDITIONAL INFORMATION
If you have any questions or need assistance in
completing this action, please contact your Service
and Parts District Manager.
Customer Services / Field Operations
FCA US LLC.

Strictly respect STELLANTIS Group safety, cleanliness, and environmental instructions for any vehicle service.
Document exclusively reserved for dealer information. Internal distribution to be ensured by dealer.
Reproduction forbidden without the written agreement of STELLANTIS Group. (C) 2026 STELLANTIS Group. All Rights Reserved

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2/14

EMISSION RECALL
NORTH AMERICA

Catalytic Converter Efficiency
FCA US LLC

Reference: Z98

_________________________________________________________
INSPECTION PROCEDURE
NOTE: 2.4L engines ONLY, confirm that the last eight digits of the Vehicle Identification Number (VIN)
matches the engine identification number before proceeding with the Service Procedure. If the engine has
been replaced (numbers do not match) do not perform the Z98 recall, unless it is a certified MOPAR engine
built specifically for this vehicle application. Updating the PCM software on a vehicle with an incorrect
replacement engine will result in a no-start condition which cannot be undone. Z98 cannot be completed
on a vehicle with an incorrect replacement engine until the vehicle is returned to the original equipment
configuration.
1. Raise and support the vehicle.
BELLY PAN

2. If equipped: Remove the engine compartment belly
pan (Figure 1).

3. Compare the engine identification number to the last
eight digits of the VIN (Figure 2).

NOTE: The engine identfication number is stamped
on the bottom rear of the engine near the
transmission.

Figure 1 – Engine Compartment Belly
Pan

4. Does the engine identification number match the last
eight digits of the VIN?
➢

YES: If numbers match, leave the belly pan off if
removed, lower the vehicle, then continue with the
Service Procedure.

➢

NO: If numbers do not match, do not perform the
Service Procedure. Install the belly pan if removed
then lower the vehicle. Claim the inspection LOP.

LAST 8 DIGITS OF VIN

Figure 2 – Engine Identification
Number

Strictly respect STELLANTIS Group safety, cleanliness, and environmental instructions for any vehicle service.
Document exclusively reserved for dealer information. Internal distribution to be ensured by dealer.
Reproduction forbidden without the written agreement of STELLANTIS Group. (C) 2026 STELLANTIS Group. All Rights Reserved

(tdb)

3/14

EMISSION RECALL
NORTH AMERICA

Catalytic Converter Efficiency
FCA US LLC

Reference: Z98

_________________________________________________________
SERVICE PROCEDURE
A. Replace Catalytic Converter:
WARNING: The normal operating temperature of
the exhaust system is very high. Therefore, never
work around or attempt to service any part of the
exhaust system until it is cooled. Special care
should be taken when working near the catalytic
converter. The temperature of the converter rises
to a high level after a short period of engine
operation time.

REMOTE BATTERY POST

1. Open the engine compartment hood.
2. Remove the engine cover if equipped.
3. Disconnect and isolate the negative battery cable
terminal from the remote battery post (Figure 3).

NEGATIVE BATTERY CABLE TERMINAL

Figure 3 – Negative Battery Cable
Terminal Remote Battery Post

4. Disconnect the upstream oxygen sensor electrical
connector (Figure 4).
5. Disconnect the downstream oxygen sensor electrical
connector (Figure 4).
6. Raise and support the vehicle.

Figure 4 – Oxygen Sensor Electrical
Connectors

Strictly respect STELLANTIS Group safety, cleanliness, and environmental instructions for any vehicle service.
Document exclusively reserved for dealer information. Internal distribution to be ensured by dealer.
Reproduction forbidden without the written agreement of STELLANTIS Group. (C) 2026 STELLANTIS Group. All Rights Reserved

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4/14

EMISSION RECALL
NORTH AMERICA

Catalytic Converter Efficiency
FCA US LLC

Reference: Z98

_________________________________________________________
7. Apply penetrating oil to the fasteners that connect
the catalytic converter to the exhaust manifold.
Allow time for penetration while removing the
muffler resonator pipe assembly (Figure 5).

FOUR FASTENERS

EXHAUST MANIFOLD FLANGE

8. Apply penetrating oil to the band clamp between
the catalytic converter and the muffler resonator
pipe inlet (Figure 6).

CATALYTIC CONVERTER FLANGE

Figure 5 – Catalytic Converter to
Exhaust Manifold Fasteners

Strictly respect STELLANTIS Group safety, cleanliness, and environmental instructions for any vehicle service.
Document exclusively reserved for dealer information. Internal distribution to be ensured by dealer.
Reproduction forbidden without the written agreement of STELLANTIS Group. (C) 2026 STELLANTIS Group. All Rights Reserved

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5/14

EMISSION RECALL
NORTH AMERICA

Catalytic Converter Efficiency
FCA US LLC

Reference: Z98

_________________________________________________________
9. If equipped, remove the ground strap from the
exhaust system.

MUFFLER RESONATOR
PIPE ASSEMBLY

10. Loosen the band clamp between the catalytic
converter and the muffler resonator pipe inlet
(Figure 6).

RUBBER
SUPPORT
ISOLATOR

11. Support the muffler resonator pipe assembly.
BAND CLAMP

CAUTION: Do not use any tools to remove the
rubber support isolators, remove by hand only.
Soapy water or silicone based lubricant spray
may be used to assist with removal and
installation of isolators. DO NOT use a
petroleum based lubricant on the isolators, as
damage to the rubber material can occur.

CATALYTIC CONVERTER

Figure 6 – Exhaust System
(Photo MK/PM Shown JC/JS Similar)
12. Disconnect the rubber support isolators from the
muffler resonator pipe assembly supports
(Figures 6 and 7).

13. Remove the muffler resonator pipe as an
assembly.

RUBBER SUPPORT ISOLATORS

Figure 7 – Exhaust System