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NHTSA ID Number: 11034292

Manufacturer Communication Number: 16-010-26

TSB/Document Date: 2026-07-02


Summary

COMPLIANCE WITH NEW YORK STATE GENERAL BUSINESS LAW §399‑CCCCC (CONNECTED VEHICLE SERVICE; DOMESTIC VIOLENCE VICTIMS) DESCRIPTION This Service Information is issued in accordance with New York State General Business Law §399?CCCCC (Connected Vehicle Service; Domestic Violence Victims). This regulation is intended to protect victims of domestic violence by allowing them to request the termination of third-party access (including access by an alleged abuser) to connected vehicle services, such as vehicle location tracking and remote control functions. To support this requirement, this Service Information enables confirmation of whether a vehicle is subject to connected vehicle services by referring to the SUBJECT VIN & PRODUCTION DATE RANGE, and provides guidance on the procedure to terminate such services when a customer requests the removal of third-party access for an applicable vehicle. Effective July 1, 2026, if a customer requests action under this regulation, a CMU/CDC software update must be performed to enable appropriate control of connected vehicle service access. If no request is made by the customer, the CMU/CDC software update is not required. REPAIR PROCEDURE 1. Confirm that the customer has requested deactivation of connected services in accordance with New York State General Business Law related action. 2. Perform the CMU/CDC software update according to the procedures outlined in the appropriate TSB shown in the table below:


BULLETIN NOTES
APPLICABLE MODEL(S)/VINS
2026 CX-5
2025 CX-30 vehicles with VINs lower than 3MV DM**** ** 872170 (Produced before Oct. 30, 2025)
2026 CX-30
2023-2026 CX-50 (All)
2026 CX-70 (All)
2026 CX-90 (All)
2025-2026 Mazda3 (Japan built)
2025-2026 Mazda3 (Mexico built) vehicles with VINs lower than 3MZ BP**** ** 479955 (Produced before Aug. 18, 2025)
2024-2026 MX-5
NOTE: This service information is applicable to vehicles equipped with connected services.
DESCRIPTION
This Service Information is issued in accordance with New York State General Business Law §399 CCCCC (Connected
Vehicle Service; Domestic Violence Victims).
This regulation is intended to protect victims of domestic violence by allowing them to request the termination of thirdparty access (including access by an alleged abuser) to connected vehicle services, such as vehicle location tracking
and remote control functions.
To support this requirement, this Service Information enables confirmation of whether a vehicle is subject to connected
vehicle services by referring to the SUBJECT VIN & PRODUCTION DATE RANGE, and provides guidance on the
procedure to terminate such services when a customer requests the removal of third-party access for an applicable
vehicle.
Effective July 1, 2026, if a customer requests action under this regulation, a CMU/CDC software update must be
performed to enable appropriate control of connected vehicle service access. If no request is made by the customer, the
CMU/CDC software update is not required.
IMPORTANT:
• While this Service Information is based on New York State regulations, it allows CMU/CDC updates to be
performed on customer vehicles throughout the U.S. mainland including Alaska, Hawaii.

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06/30/2026 02:02 PM tlawrenc

Mass-Production Change:
Due to regulatory requirements, application to vehicles produced on or after January 1, 2028 is required, and the mass
production change date for each model is currently under consideration.
Customers requesting the termination of third-party access to connected vehicle services should have their vehicle
repaired using the following repair procedure.

REPAIR PROCEDURE
1. Confirm that the customer has requested deactivation of connected services in accordance with New York State
General Business Law related action.
2. Perform the CMU/CDC software update according to the procedures outlined in the appropriate TSB shown in the
table below:
Service Information References
Model

CMU/CDC
Software ID

TSB

SI Ref. Number
*

Subject Module
To Be Updated

CX-90

NA13

16-006/26

R031/26

7230C1A-NA13
_10020

CX-70

NA14

16-007/26

R032/26

7230C1A-NA14
_10020

CX-70 (PY)

NA16

16-008/26

R033/26

7230C1A-NA16
_10020

Mazda3

NA10

16-009/26

R055/25A

7230C1A-NA10
_10034

CMU

Target
Software file #*

CX-30

NA10

16-009/26

R055/25A

7230C5B-NA10
_10034

MX-5

NA07

16-003/26

R072/25A

7230C1A-NA07
_10036

CX-50

NA01

16-001/26

R051/25B

7230C1A-NA01
_10022

CX-50 HybrideBay logo

NA02

16-002/26

R075/25A

7230C1A-NA02
_10022

CX-5

NA001_0003

16-004/26

R030/26

CDC

VIP

KLAS-66CD1D

PVM

KLEJ-66CD2-E

GVM**

KLAS-66CD3-F
KLBA-66CD3-F
KLEE-66CD3-F
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06/30/2026 02:02 PM tlawrenc

* This Service Information applies to SI reference numbers and target software file numbers that have the same or later
suffixes/software file numbers.
** One of three GVM software versions will be installed, depending on the vehicle specifications.
3. Confirm that the “Data Communication” or “Connected Services (Enabled)” menu is available after update.
NOTE for CX-5:
• Even prior to updating the CDC, the Data Communication menu is displayed, and a 2D code used to disable the
connected vehicle service is also shown. Once reprogramming is performed, the text displayed in the menu is
updated. To access Data Communication, navigate to Settings, then Privacy, in the MazdaeBay logo Connect menu.

NOTE: For models other than CX-5:
• After updating the CMU, “Data Communication Information” will be available and can be verified in the “Internet
Connection” menu. To view the “Data Communication Information”, navigate to “Settings”, then “System Settings”,
and select “Internet Connection” in the MazdaeBay logo Connect menu.

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06/30/2026 02:02 PM tlawrenc

4. The customer can access the link below by scanning the 2D code on the center display using their smartphone. To
enable the setting to prevent vehicle location tracking, the customer is required to follow the instructions on the linked site
and perform the procedure independently.
https://www.mymazda.com/MyMazda/mazdaConnectedServices.action
NOTE:
• To request full deactivation of connected services, navigate to the FAQ section at the bottom of the linked site,
expand “Connected Services Data & Privacy,” and follow the provided instructions.
IMPORTANT:
• The setting to prevent vehicle location tracking will not be reflected until Step 4 has been completed.

WARRANTY INFORMATION
IMPORTANT:
• Refer to the appropriate TSB for warranty claim information.

Page 4 of 4

06/30/2026 02:02 PM tlawrenc

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TSB/Document ID: 16-010-26

Replacement Service Bulletin Number:

MFR Communication Date: 2026-07-01

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: ELECTRICAL SYSTEM

MFR Component System:

MFR Component Subsystem: Connected Vehicle


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