BULLETIN NOTES
This bulletin supersedes the previously issued bulletin(s) listed below. The changes are noted in Red.
Previous TSBs:

Date(s) Issued:

16-005/25

10/22/25

APPLICABLE MODEL(S)/VINS
2025-2026 CX-30
2025-2026 Mazda3 With VINS starting with JM1BP
2025-2026 Mazda3 with VINS lower than 3MZ*****479956 (produced before August 19, 2025)
DESCRIPTION
The release notes outlined below provide an overview of bug fixes, feature improvements, and updates included in the
latest software release. The latest version of software contains all the updates of the previous versions.
NOTE: If current version is not 7230C**-NA10_*****, this TSB is not applicable.
Software version
Old

New

7230C1A-NA10_*****
(***** is less than 10034)

7230C1A-NA10_10034

7230C2A-NA10_*****
(***** is less than 10026)

7230C2A-NA10_10026

7230C5B-NA10_*****
(***** is less than 10034)

7230C5B-NA10_10034

7230C6B-NA10_*****
(***** is less than 10026)

7230C6B-NA10_10026

Version 10034 for 7230C1A-NA10 or 7230C5B-NA10 enables termination of connected services at customer
request
• Termination of Connected Services by customers at their initiative has been enabled. Accordingly, the following
items have been updated.
Add a "Data Communication Information" item under Settings > System Settings>Online Connectivity.
Updated the text displayed on the confirmation screen for disabling Connected Services.
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Version 10026 for 7230C1A-NA10 / 7230C2A-NA10 or 7230C5B-NA10 / 7230C6B-NA10 fixes these software errors
(bugs):
• The list on the center display may appear distorted, giving a double image.
• The system may reboot when the ignition is turned on. However, the camera images on the center display are not
affected, and the back camera is usable.
• The voice recognition function does not start.
• Apple CarPlay® may fail to connect while driving on the highway.
Version 10024 for 7230C1A-NA10 / 7230C2A-NA10 or 7230C5B-NA10 / 7230C6B-NA10 fixes these software errors
(bugs):
• Air conditioning settings cannot be controlled via Alexa without a CV contract.
• The banner display for battery level notifications of Bluetooth®-connected devices has been modified.
• The system may freeze on the disclaimer screen when the engine is started normally after using the remote
engine starter. However, the camera images on the center display are not affected, and the back camera is
usable.
• Only Bluetooth® connection is established when attempting to connect Android Auto.
Version 10022 for 7230C1A-NA10 / 7230C2A-NA10 or 7230C5B-NA10 / 7230C6B-NA10 fixes these software errors
(bugs):
• Guidance message for Congestion Charge Zone may be spoken where not applicable.
• A navigation guidance may be displayed in Active Driving Display and/or the center display even though the SD
card is removed.
• A navigation command by voice recognition may display Mazda Connect incorrectly.
• Pressing the commander may sometimes not display the menu after deleting multiple destinations.
• The infotainment screen may turn black when SiriusXM radio is selected. However, the camera images on the
center display are not affected, and the back camera is usable.
• The smartphone may not be charged when a smartphone is connected to a USB port while connected to Wireless
CarPlay.
Trademarks
• iPhone and CarPlay are trademarks of Apple Inc., registered in the U.S. and other countries and regions.
• Android and Android Auto are registered trademarks of Google LLC.
• The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc.
Customers having this concern should have their vehicle repaired using the following repair procedure.
REPAIR PROCEDURE
1. Verify the customer concern.
2. Update MAZDA CONNECT with software version 10034 / 10026 or later with a USB memory stick using the 7TH GEN
MAZDA CONNECT Update Instructions.
CAUTION: More than one software version can be placed on a memory stick, but Mazda recommends placing only one
version on a memory stick to avoid updating the system with the wrong version.
3. Verify the repair.
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06/30/2026 09:06 AM tlawrenc

WARRANTY INFORMATION
NOTE:
• This warranty information applies only to verified customer complaints on vehicles eligible for warranty repair.
• This repair will be covered under Mazda’s New Vehicle Limited Warranty term.
• Additional diagnostic time cannot be claimed for this repair.
Warranty Type

A

Symptom Code

64

Damage Code

9W

Part Number Main Cause
Quantity
Operation Number / Labor Hours:

5555-RP-CMU
0
XXX42AFX / 0.3 Hrs.

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