Service Engineering Operations
Customer Service Division

Ford Motor Company
PO Box 1904
Dearborn, Michigan 48121

June 24, 2026
TO:

All U.S. Ford and Lincoln Dealers

SUBJECT:

NEW VEHICLE DEMONSTRATION / DELIVERY HOLD
Emissions Recall 25E09
Certain 2022 Model Year F-250 - F-600 Vehicles with 6.7L Engines
Powertrain Control Module Programming and Particulate Matter Sensor Installation

REF:

REF:

Customer Satisfaction Program 25N14
Certain 2022 Model Year F-250 - F-600 with 6.7L Diesel Engines
One-Time Replacement for Diesel Particulate Filter Assembly Failures, If Required
After Dealer Evaluation
Emission Recall 22E02 – Supplement #1
Certain 2022 Model Year F-250 - F-600 Vehicles with 6.7L Diesel Engines
Particulate Matter Sensor Installation

AFFECTED VEHICLES (U.S. Population Of Affected Vehicles 1,649)
Vehicle

Model Year

Assembly Plant

F-250 - F-600

2022

Kentucky Truck

Build Date Range
May 13, 2022, through August 5, 2022

F-250 - F-600
2022
Ohio
June 13, 2022, through August 9, 2022
Affected vehicles are identified in OASIS and FSA VIN Lists.
REASON FOR THIS EMISSIONS RECALL
According to Ford Motor Company records, the remedy software for Emissions Recall 22E02 was not
installed correctly during a prior dealership visit, and the underlying condition being addressed in
Emissions Recall 22E02 still exists.
The affected vehicles did not have the Particulate Matter (PM) sensor installed from the assembly
plant due to a component supply shortage. Now that PM sensors are available, customers will be
mailed letters to return to dealerships to have the PM sensor installed, free of charge.
Separately, the powertrain calibration of the affected vehicles may not properly indicate the results of
routine emissions sensor self-diagnostics that run while the vehicle is turned off and is missing the
preheat function on the Nitrogen Oxides (NOx) sensor, which, under certain conditions, may lead to
thermal shock and sudden failure of the NOx sensor. The updated calibration addresses certain
powertrain On-Board Diagnostics (OBD) concerns, enables the NOx sensor preheat function, and
supports the installation of the PM sensor.

 Copyright 2026 Ford Motor Company

SERVICE ACTION
Before delivering any new in-stock vehicles involved in this recall, dealers are to install the PM sensor
and reprogram the Powertrain Control Module (PCM). This service must be performed at no charge
to the vehicle owner.
NOTE: 25E09 must be completed, and its claim submitted, before the referenced customer
satisfaction programs 25N14 will be activated.
NOTE: The State of California and the Commonwealth of Massachusetts require the completion of
emissions recall repairs before vehicle registration renewal. For vehicles registered in these states,
please download and print a blank Vehicle Emissions Recall Proof of Correction Certificate (refer to
EFC15625 – Proof of Correction Policy Update Effective October 21, 2024, for further details), and
then provide the owner with a completed Proof of Correction certificate after the repair has been
performed. If necessary, these certificates can still be obtained by contacting your regional office.
FSA PROGRAM OPTIONS
Program Option

Eligibility

Comments

Mobile Repair

No

See the Mobile Service Repair
Assessment Level section below, if
applicable.

Over-the-Air (OTA)
Update

No

See the Over-The-Air (OTA) Updates
section of the FSA Policy Document, if
applicable.

Rentals

No

See the Rental Vehicles section below, if
applicable.

Alternative
Transportation Available

No

See the Alternate Transportation section
in the FSA Policy Document.

Pickup & Delivery (PDL)

Yes

See the Pickup & Delivery section in the
FSA Policy document.

Towing

No

See the Towing section below, if
applicable.

Essential Special Service
Tools (ESST)

No

See Technical Instructions and/or
Workshop Manual (WSM) as needed.

Administrative Allowance

No

See the Administrative Allowance section
in the FSA Policy Document, and if
applicable, the Labor Allowances table
below.

Owner Refunds

No

See Owner Refunds section below, if
applicable.

See Repair Photo Submission section
below, if applicable.
Note: For further information on certain Program Options above, see the corresponding section within
the FSA Policy Document.
Photo Submission

No

 Copyright 2026 Ford Motor Company

OWNER NOTIFICATION MAILING SCHEDULE
Pending Agency approval, owner letters are expected to be mailed the week of September 7, 2026, or
sooner. Dealers should repair any affected vehicles that arrive at their dealerships, whether or not the
customer has received a letter.
PLEASE NOTE:
The sale of uncorrected new vehicles to customers could lead to penalties under applicable
state and Federal regulations. Correct all vehicles in your new vehicle inventory before
delivery.
ATTACHMENTS
•
•

Technical Instructions
Owner Notification Letter

REFERENCE MATERIAL
• Warranty & Policy Manual (located on FMCDealer Warranty Portal Page):
www.fmcdealer.dealerconnection.com/content/fmcdealer/us/en/parts_service/wty.html
• FSA Policy Document (located on FMCDealer FSA Resources Page for Ford and Lincoln
dealerships):
www.fmcdealer.dealerconnection.com/content/fmcdealer/us/en/parts_service/fsa/rsc.html
•
•

FSA Policy Document (located on the Fleet SharePoint site for Fleets with in-house warranty):
https://azureford.sharepoint.com/sites/OneWarrantySolution/usfleet/SitePages/Home.aspx
(If Mobile Repair / Vehicle Pickup & Delivery) The Mobile Repair / Vehicle Pickup & Delivery
Record can be found on the Technical Assistance tab in PTS:
https://www.fordtechservice.dealerconnection.com

QUESTIONS & ASSISTANCE
For questions and assistance, contact the Special Service Support Center (SSSC) via the SSSC Web
Contact Site. The SSSC Web Contact Site can be accessed through the Professional Technician
System (PTS) website using the SSSC link listed at the bottom of the OASIS VIN report screen or
listed under the SSSC tab.

Customer Service Division

 Copyright 2026 Ford Motor Company

Emissions Recall 25E09

Administrative Information
Page 1 of 2

MOBILE SERVICE REPAIR ASSESSMENT LEVEL
- Not a Mobile Service Repair (MRA5)
OASIS ACTIVATION
OASIS will be activated on June 24, 2026.
FSA VIN LISTS ACTIVATION
FSA VIN Lists will be available through https://web.fsavinlists.dealerconnection.com by June 24,
2026. Owner names and addresses will be available by June 29, 2026.
NOTE: Your FSA VIN Lists may contain owner names and addresses obtained from motor vehicle
registration records. The use of such motor vehicle registration data for any purpose other than in
connection with this recall is a violation of the law in several states, provinces, and countries.
Accordingly, you must limit the use of this listing to the follow-up necessary to complete this recall.
SOLD VEHICLES
• Ford has not issued instructions to stop selling/delivering, or driving used vehicles under this
emissions recall. Owners should contact their dealers for an appointment to have their
vehicles remedied as soon as practicable.
• Immediately contact any of your affected customers whose vehicles are not on your VIN list
but are identified in OASIS. Give the customer a copy of the Owner Notification Letter (when
available) and schedule a service date.
• Correct other affected vehicles identified in OASIS that are brought to your dealership.
• Dealers are to prioritize repairs of customer vehicles over repairs of new and used vehicle
inventory.
IN-STOCK VEHICLES
• Use OASIS to identify and correct all affected vehicles in your new and used vehicle inventory.
BRANDED / SALVAGED TITLE VEHICLES
Affected branded/salvaged title vehicles are eligible for this recall.
OWNER REFUNDS
Refunds are not approved for this program.
RENTAL VEHICLES
Rental vehicles are not approved for this program.

 Copyright 2026 Ford Motor Company

Emissions Recall 25E09

Administrative Information
Page 2 of 2

ADDITIONAL REPAIR (LABOR TIME AND/OR PARTS)
Additional repairs identified as necessary to complete the FSA should be managed as follows:
• For related damage and access time requirements, refer to the Warranty and Policy Manual /
Section 6 – Ford & Lincoln Program Policies / General Information & Special Circumstances
for FSAs / Related Damage.
• For software module replacement:
o If module replacement is required, confirm if a Repair Validation Code (RVC) is
required. Reference PTS / Technical Assistance / Components Requiring a Repair
Validation Code.
o Claiming the MT25E09RR labor operation code does not require an RVC code if no
module replacement is required; however, clock times should be consistent with
vehicle history on PTS.
• For vehicles within new vehicle bumper-to-bumper warranty coverage, no SSSC
approval is required, although related damage must be on a separate repair line with the
“Related Damage” radio button checked.
o Ford vehicles – 3 years or 36,000 miles
• For vehicles outside new vehicle bumper-to-bumper warranty coverage:
o Submit an Approval Request to the SSSC Web Contact Site before completing the
repair.
• See “Additional Repair Info” in the FSA Policy Document for further Terms and Conditions.
CLAIMS PREPARATION AND SUBMISSION
• Technician Competency Requirement: The STST Competency 10 certification requirement
in the U.S. market only will be enforced starting with repair orders opened on or after August
31, 2024. FSA repairs will be rejected, and the claim will not be paid if the repairing technician
is not certified in STST Competency 10 FSA. See EFC15936 for more details.
• Software Verification Approval Code Requirement Beginning with Repair Orders (ROs)
opened on or after January 15th, 2025, new FSA software repairs and the first phase of
already launched FSAs will require Software Verification and an approval code provided by
Ford. The approval code will be required when performing software repairs using the FDRS
and IDS. See EFC17526 for more details.
• Claim Entry: Enter claims using Dealer Management System (DMS) or One Warranty
Solution (OWS) online.
o When entering claims, select claim type 31: Field Service Action. The FSA number
25E09 is the subcode.
o If other services are requested on the same RO, please complete them. Once they are
completed, and if the customer elects to take delivery of their vehicle while waiting for
parts to arrive to complete this program, dealers should close the repair order.
Reference to W&P manual section 1.3.09 for detailed information associated with
these applicable process steps.
o For additional claims preparation and submission information, refer to the Recall and
Customer Satisfaction Program (CSP) Repairs in the OWS User Guide.

 Copyright 2026 Ford Motor Company

Emissions Recall 25E09
•

•

Administrative Information
Page 3 of 2

Provision for Locally Obtained Supplies: Includes Bostik Never-Seez Regular Grade
(nickel-free) Anti-Seize and Lubricating Compound, or Castrol Molub-Alloy Paste MF
(previously called Castrol Optimol Paste MF).
(One container will service multiple vehicles). Submit on the same line as the repair.
o Program Code: 25E09
o Misc. Expense: OTHER
o Misc. Expense: Claim up to $2.00

 Copyright 2026 Ford Motor Company

Allowances and Parts Ordering Information
Page 1 of 2
Emissions Recall 25E09
LABOR ALLOWANCES
Note: Only one labor operation may be claimed from this table. (Additional supplemental labor
operations may be claimed from the Supplemental Labor Allowances table.)
Description

Labor
Operation

Labor Time

25E09B

0.9

Hour(s)

Replace the PM Sensor.
Update PCM to the latest level of software.
This labor operation code closes the FSA.

SUPPLEMENTAL LABOR ALLOWANCES: These labor operation codes DO NOT close the FSA.
Note: Claim any relevant supplemental labor operations in addition to the primary labor operation.
Description

Labor
Operation

Labor Time

MT25E09RR

Up to 5.0

25E09PP

0.5

Hour(s)

PCM software failed, and/or PCM module replacement is required.
SSSC approval is not required unless M-Time is exceeded.
Clock times should be consistent with the vehicle history on
PTS.
Ford Vehicle Pick-Up & Delivery Allowance:
This allowance is only for non-eligible 2026 Remote Experience
Program Dealers.
NOTE: This allowance is for dealer-performed vehicle Pick-Up &
Delivery for dealership repairs only. Can only be claimed once,
regardless of outstanding FSAs repaired.
PARTS REQUIREMENTS / ORDERING INFORMATION
Package
Order
Quantity

Number
in
Package

1 As
Needed

1

1

Particulate Matter Sensor 169", 168", 193",
205" Wheelbase Chassis Cab (no bed)

1 As
Needed

1

1

Particulate Matter Sensor 192", 179" 145"

1 As
Needed

1

Service Part
Number

Claim
Quantity

LC3Z-5L216-A
LC3Z-5L216-B
LC3Z-5L216-C

Description

Wheelbase Chassis Cab (no bed)
1

Particulate Matter Sensor
•

All Pick-Up Trucks (with bed)

•

203" Wheelbase Chassis Cab (no
bed)

JL3Z-5L215-A

1

1

1

Particulate Matter Sensor Heat Shield

W719657-S300

1

1

1

Push Pin

Additional parts on the following page

 Copyright 2026 Ford Motor Company

Allowances and Parts Ordering Information
Page 2 of 2
Emissions Recall 25E09
PARTS REQUIREMENTS / ORDERING INFORMATION (Continued)
Package Number
Service Part
Claim
Order
in
Description
Number
Quantity
Quantity Package
Bostik Never-Seez Regular Grade (nickelfree) Anti-Seize and Lubricating Compound
Or Castrol Molub-Alloy Paste MF
(previously called Castrol Optimol Paste
Obtain Locally
MF).
(One container will service multiple
vehicles)
Order your parts requirements through normal order processing channels. To guarantee the shortest
delivery time, an emergency order for parts must be placed.
DEALER PRICE
For the latest prices, refer to DOES II.
PARTS RETENTION, RETURN, & SCRAPPING
Please refer to the FSA Policy Document for any and all questions on parts.
EXCESS STOCK RETURN
Please refer to the FSA Policy Document for any and all questions on parts.
REPLACED FSA PARTS INSPECTION AND SIGNATURE
Please refer to the FSA Policy Document for any and all questions on parts.

 Copyright 2026 Ford Motor Company

TECHNICAL INSTRUCTIONS
PAGE 1 OF 6
EMISSION RECALL 25E09

CERTAIN 2022 MODEL YEAR F-250 - F-600 VEHICLES EQUIPPED WITH A
6.7L ENGINE — POWERTRAIN CONTROL MODULE PROGRAMMING AND
PARTICULATE MATTER SENSOR INSTALLATION
SERVICE PROCEDURE
NOTE: DO NOT program the Powertrain Control Module (PCM) before the new particulate matter
sensor is installed.
1. Remove the dummy plug or existing particulate matter sensor and install the new particulate matter
sensor. Please follow the Workshop Manual (WSM) procedures in Section 303-14C, then proceed to
the Module Programming procedure below.

Module Programming
NOTE: Program appropriate vehicle modules before performing diagnostics and clear all DTCs after
programming. For DTCs generated after programming, follow normal diagnostic service
procedures.
2. Connect a battery charger to the 12-volt battery.
• Use of a heavy-duty charger is recommended to maintain proper battery voltage during this
procedure.
NOTE: Verify that the negative cable of the charger is installed on a chassis or engine ground, and not
the 12 volt battery negative terminal to prevent the battery saver mode from activating on the
vehicle.
NOTE: If the diagnostic software does not load or if the vehicle cannot be identified properly, make sure
there is a good internet connection and the VCM is properly connected to the DLC.
3. Log into Ford Diagnostic and Repair System (FDRS).
4. If the VIN is identified in the Previous VINs list, remove it by using the trash icon.
5. Click 'Read VIN from Vehicle' or manually enter the VIN. Click Go button.
NOTE: Vehicle information is automatically retrieved by the diagnostic software and a Network Test is
run. Vehicle identification data appears on the screen when this is complete.
6. When 'Vehicle Info' tab is displayed, find Particulate Matter Sensor (PMS) in ECU column. Check if
there are PMS Part Numbers displayed in both 'Engineering Assembly P/N' and 'Software P/N'
columns. If either 'Engineering Assembly P/N' or 'Software P/N' columns is empty for PMS, shut down
FDRS, and restart Step 3. If both columns are populated, continue to Step 7.

CPR © 2026 FORD MOTOR COMPANY
DEARBORN, MICHIGAN 48121
06/2026

TECHNICAL INSTRUCTIONS
PAGE 2 OF 6
EMISSION RECALL 25E09

7. Select Toolbox tab.
NOTE: Available modules are shown on the LH side of the screen, and available procedures are listed
on the RH side of the screen. Modules that are communicating are highlighted in green.