SPECIAL SERVICE PROGRAM SSPE0
REPAIR PROCEDURE
The repair is a software update OR a check to make sure the software is at the current level with
an ODR upload.
DO NOT STOP AT THE “SOFTWARE UPDATE SUMMARY” screen in MDARS. You must continue to
finish all steps in the entire procedure. You must have a “Software Update” entry present in
MDARS for the PT_GWU showing updated OR at the current level. If you don’t, bring the vehicle
back in immediately for repair.
Module to be reprogrammed or checked to make sure it is at the current level:
1. PT_GWU

2025MY - CX-50 Hybrid System Failure DTC P2530
Table of Contents - Links in this document are provided for all steps below
Flowchart .................................................................................... Section A
Repair Procedure .......................................................................... Section B
Campaign Label Installation ........................................................... Section C
Vehicle Inspection Procedure and Preparation for Repair
1. Verify that the vehicle is within the following ranges and there is an OPEN SSPE0
campaign in eMDCS:
SUBJECT VEHICLES
Model

Subject VIN range

2025MY CX-50
7MMVA**** SN 100047 – 125005
Hybrid
The asterisk symbol “*” can be any letter or number.

Subject production date range
From September 4, 2024 through
May 29, 2025

2. If the vehicle is in the range above and SSPE0 is in OPEN status in eMDCS, proceed to
Step 2. If the vehicle does not have an OPEN SSPE0 status, return the vehicle to the
customer or inventory.
3. Perform an eMDCS Warranty Vehicle Inquiry and inspect the vehicle for a Campaign
Label with SSPE0 attached to the vehicle’s hood, driver door or firewall.
NOTE: Always be sure to verify the campaign number as the vehicle may have multiple
campaign labels on the hood, radiator support, and firewall or driver door jamb.

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SPECIAL SERVICE PROGRAM SSPE0
REPAIR PROCEDURE

eMDCS - Warranty Vehicle Inquiry Results
If eMDCS displays:

If no repair date is displayed on the line
with CAMPAIGN SSPE0, the campaign
has not been completed on this vehicle

Campaign Label is:

Action to perform:

Present

Fill out Dealer Recall Help on
OneMazda contact or the Mazda
Warranty Department at
[email protected] to
review vehicle history.

Not present

Proceed to “REPAIR PROCEDURE”.

Present

Return vehicle to inventory or customer.

If repair date is displayed for CAMPAIGN
SSPE0, is “CLOSED”

Not present

Complete a label and apply to vehicle’s
hood with repair date and dealer code
from eMDCS Warranty Inquiry.

CAMPAIGN SSPE0 is not displayed

See Action

The vehicle is not affected by the SSP

TECHNICIAN LEVEL REQUIRED: CERTIFIED OR ABOVE (DOES NOT HAVE TO BE HYBRID
CERTIFIED). Note: Technician repairing needs to be Certified or above and does not need to be
Senior or Master as long as they have had the required training for ODR – Collection of
Diagnostic Information.
CAUTIONS: DTC P2530:12 IS NOT REQUIRED TO BE PRESENT TO COMPLETE THIS
REPAIR. Always check for an aftermarket device connected to the DLC port and
remove before proceeding with connection.

Section A: Flow Chart: NOTE: This Flow Chart needs to be followed strictly and the
CAUTIONS must be read before proceeding
CX-50 Hybrid
VIN affected by SSPE0

Reprogram OR check to make sure software
is at the current level for the
following ECU by MDARS: PT_GWU

Upload ODR data

Perform DTC inspection

Repair completed.

----------END OF SECTION A---------Page 2 of 4

SPECIAL SERVICE PROGRAM SSPE0
REPAIR PROCEDURE

Section B: Repair Procedure
Reprogram ECUs by MDARS and follow all steps as required as outlined in
Technical Service Bulletin (TSB) No. 30-001/26.
1. Click this link to perform the repair according to Technical Service Bulletin (TSB) No.
30-001/26.
2. Upload ODR Data – You must perform an ODR Upload for all repairs. The ODR upload is
required if the PT_GWU is at the current level OR you did reprogram the PT_GWU.
3. You must also wait 30 minutes to submit any warranty claim. If you do not wait, the claim
will reject in the system.
4. Go into MDARS in “No Vehicle Connected” mode to verify installation. You must check that
there is an entry in MDARS for “Software Update” for the PT_GWU module. There must be
an entry if the PT_GWU is at the current level, OR you did reprogram the PT_GWU.

----------END OF SECTION B, PROCEED TO SECTION C.----------

C. Campaign Label Installation
1. Fill out a Black “Campaign Label” (9999-95-055A-06) with Campaign #: “SSPE0”,
your dealer code, and the repair date. It is OK to bundle multiple campaigns on
one label as long as each campaign is legible as Mazda vehicles may have more
than 1 campaign. Use more than one label if necessary.

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SPECIAL SERVICE PROGRAM SSPE0
REPAIR PROCEDURE

2. Affix it to the hood as shown. If you cannot place the label here, the radiator
support, firewall or driver door jamb are acceptable locations:

END OF REPAIR PROCEDURE

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