NHTSA ID Number: 11022746
Manufacturer Communication Number: C2753
TSB/Document Date: 2025-09-05
Summary
This Warranty Field Campaign is being issued to address potential engine oil overfill on certain X12 engines due to a mismatch in the dipstick marks that can lead to engine damage. This field action authorizes certified repair locations to replace dipstick on eligible engines. This is an update to a previously submitted communication.
Warranty Field Campaign
Campaign Number: c2753
Revision: B
Released Date: 19-Aug-2025
Expiration Date (U.S. and Canada): 15-Jan-2026
Expiration Date (International
): 15-Jan-2026
X12 Oil Dipstick Replacement Campaign
Attention
U.S. / Canadian Distr./Branches and Div. Offices (Automotive)
This is to revise and replace Campaign 2753-A, dated 23-Jan-2025. This revision is to:
1. Extend the Expiration date to: 15-Jan-2026, and
2. Update the ESN list.
If additional information is required, please contact your Cummins
Warranty Operations Group Leader.
Description
This Campaign is being issued to address potential engine oil overfill on certain X12 CM2350 X119B and CM2450 X137B engines due to a mismatch in the dipstick
marks that can lead to engine damage. This field action authorizes certified repair locations to replace dipstick on eligible engines.
Action
In order to qualify for repair under this field action, an engine:
1. will be covered Regardless of coverage status, and
2. must show as OPEN on QuickServe® Online for this field action.
Note : The ESN list is attached for reference.
After verifying that the engine meets the above requirements, perform the following actions:
Note : All eligible units will require a replacement dipstick.
1. Remove the original dipstick blade from the engine and install the replacement dipstick blade per the attached ESN listing.
Note : No need to replace oil dipstick tube unless damage is found. Supporting narratives MUST be included in the claim details to secure
reimbursement.
2. Verify appropriate oil level using the new dipstick.
Material Disposition
Materials removed as a result of this field action must be scrapped.
Reimbursements
Parts
The following parts are covered under this field action:
Part Number
Quantity
Description
553650500
1
DIP
Note : SRTs to gain access that are required to complete the repair, that are sufficiently explained in the claim narrative, may also be claimed on this
action.
Labor Using Applicable Access Code and Time
SRT Code
Description
00-90F
Technician Administrative Time - Field Action Service
Events
99-902
DIPSTICK REMOVE AND REPLACE - X12 (QTY 1)
Travel
Travel is not covered under this field action. Towing is not covered under this field action.
Other Claimables
Consumables are not covered under this field action.
Time (hrs)
Claim Instructions
For Cummins
Dealers, claims for this Field Campaign must be filed via RAPIDSERVE™ Web (rsw.cummins.com). For information regarding RAPIDSERVE™ Web, please
reference the "Warranty" tab in QuickServe® Online. If there are additional questions, please contact your local Cummins
Distributor.
Claim Codes
Description
Code
Account Code:
65
Pay Code:
North America Distributor = X
Pay Code:
North America Dealer = D
Pay Code:
International
Distributor = I
Pay Code:
International
Dealer = R
Failure Code:
WLNDSU
Attachments
Click here to see c2753_esn-list-b.xlsx
(/service/english/attachments/c2753_esn-list-b.xlsx)
Engine Family
Fuel System
Design Application
Market Application
Automotive
Automotive
Automotive
Fire Truck
Automotive
Bus
Automotive
Recreational Vehicle
Document History
Date
Details
Document Created; 14-Dec-2023
Extend the Expiration date; 23-Jan-2025
Extend the Expiration date and update ESN list; 19-Aug-2025
Last Modified: 19-Aug-2025
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TSB/Document ID: C2753
Replacement Service Bulletin Number:
MFR Communication Date: 2025-08-20
MFR Internal Campaign ID/Software Version: C2753
Communication Type: Service Campaign
NHTSA Components: ENGINE
MFR Component System:
MFR Component Subsystem:
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