NHTSA ID Number: 11022103
Manufacturer Communication Number: B510324
TSB/Document Date: 2025-08-24
Summary
While opening any of the doors, a groaning sound is heard from the door brake. Doors open and close stiffly.
8/23/25, 4:47 AM
51 03 24_GROANING SOUND FROM THE DOOR BRAKE WHEN OPENING
SIB 51 03 24
GROANING SOUND FROM THE DOOR BRAKE WHEN OPENING
2025-08-20
This Service Information Bulletin (Revision 2) replaces SI B51 03 24 dated January 2025.
What’s New:
Situation updated
☒
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THIS REPAIR IS MOBILE FRIENDLY
THIS REPAIR IS REMOTE SOFTWARE UPGRADE (RSU) FRIENDLY
MODEL
E-Series
G22
G23
G26
G45
G60
G70
U10
U11
Model Description
4 Series Coupe
4 Series Convertible
4 Series Gran Coupe
X3 Sport Activity Vehicle
5 Series Sedan
7 Series Sedan
X2 Sports Activity Vehicle
X1 Sports Activity Vehicle
SITUATION
While opening any of the doors, a groaning sound is heard from the door brake.
Doors open and close stiffly.
CAUSE
Insufficient lubrication of the door brake/stop mechanism(s), front and/or rear, left and/or right.
CORRECTION
Clean and lubricate the door brake/stop mechanism(s) as applicable.
Replacement of the door brake/stop mechanisms is not necessary.
PROCEDURE
1. Verify the customer’s vehicle has this issue.
2. Using a clean cloth and R2 cleaner, clean the door brake mechanism.
3. Using MP 3 paste, apply the lubricant to the door brake mechanism.
4. Open and close the door multiple times to spread the lubricant across the door brake mechanism.
Note: This procedure can be done without removing the door brake mechanism.
PARTS INFORMATION
When applicable, to determine the part number that applies to the specific vehicle being repaired, enter the
VIN/chassis number into either ETK or AIR, this will consider the specific equipment and/or options that are
Copyright ©2025 BMW
of North America, Inc.
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51 03 24_GROANING SOUND FROM THE DOOR BRAKE WHEN OPENING
fitted to the vehicle.
Sublet – Bulk Supply Materials
Part Number
Description
83 19 0 417 324
R2 cleaner (DN = 500 ml)
07 55 9 062 476
MP 3 Paste (DN = 100 gr)
Quantity
Sublet as
needed
Sublet as
needed
CLAIM INFORMATION
Covered under the terms of the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks.
Diagnosis
Labor Operation
51 00 001*
Or:
00 58 500*
Or
00 58 000*
Description
Localizing body complaint(s) (Work time)
Labor Allowance
WT FRU
Diagnosis Worktime Flat Rate (Plusposition)
2 FRU
Diagnosis Worktime Flat Rate (Main work)
3 FRU
Work time labor operation codes 51 00 001 and 00 58 500 are not considered Main labor operations.
Only one Main work flat rate labor operation code can be claimed per workshop visit.
For applicable centers, if work time labor operation code 51 00 001 includes Main work, then only use the Plusposition labor
operation codes for any other repairs that are being performed.
And the above, together:
Repair Code:
5121073900
Door stop, front Unpleasant noises
With the front door(s) repair work below that was performed.
Labor Operation
51 99 000
Description
Work time to clean and lubricate one (1) front door brake
mechanism
Labor Allowance
2 FRU
Or:
51 99 000
Work time to clean and lubricate both (2) front door brake
mechanisms
3 FRU
And/or:
Repair Code:
5122073900
Door stop, rear Unpleasant noises
With the rear door(s) repair work below that was performed.
Labor Operation
51 99 000
Description
Work time to clean and lubricate one (1) rear door brake
mechanism
Labor Allowance
2 FRU
Or:
51 99 000
Work time to clean and lubricate both (2) rear door brake
mechanisms
3 FRU
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51 03 24_GROANING SOUND FROM THE DOOR BRAKE WHEN OPENING
(*) Based on which one applies to your center, please refer to SI B01 01 20 or B01 07 20for the applicable
procedure for documenting, claiming, and explaining, on the RO and in the claim comments, your diagnosis work
time (WT), job/repair work time (WT), and the vehicle repairs your center performed, unless otherwise required by
State law.
Sublet – Bulk Supply Materials (RO and Claim Comments Required)
Sublet Code 4
Reimbursement for the repair-related bulk supply materials (Do
not use the BMW part numbers for claim submission)
See the sublet
reimbursement
calculations below
Sublet reimbursement calculation for claiming the applicable repair-related bulk supply materials (BMW part
numbers) is at the dealer net (DN) price amount for the proportional quantities used plus your center’s
handling.
Enter this material cost in sublet and itemize the amount on the repair order and in claim comment section.
FEEDBACK REGARDING THIS BULLETIN
Technical Feedback
Warranty Feedback
Parts Feedback
To submit feedback for the technical topic of this bulletin: Submit your
feedback in the rating box at the top of this bulletin
To submit feedback for the CLAIMS section of this bulletin: Submit an IDS
ticket to the Warranty Department, or use the chat available in the
Warranty Documentation Portal
To submit feedback for the PARTS section of this bulletin: Submit an IDS
ticket to the Parts Department
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51 03 24_GROANING SOUND FROM THE DOOR BRAKE WHEN OPENING
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- Mixes well with conventional fluids
- Low-moisture formula provides excellent vapor lock...
- Ideal for hydraulic and disc brakes
- Provides an extra margin of safety in extreme braking...
- Mix of polyglycol ethers ensures hot brake-system operation...
- Excellent for ABS, disc and drum brake systems
- Delivers braking power when needed by avoiding a spongy...
- Both wet and dry boiling points exceed the minimum...
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TSB/Document ID: B510324
Replacement Service Bulletin Number:
MFR Communication Date: 2025-08-20
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: STRUCTURE:BODY
MFR Component System:
MFR Component Subsystem:
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