NHTSA ID Number: 11020504
Manufacturer Communication Number: No. 1-23
TSB/Document Date: 2025-07-09
Summary
Installation and conversion instructions of the Porsche
front and rear cameras for the Cayenne.
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Installation and Conversion Instructions
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Options: (⇒ Figure 22)
1
2
– Browser’s address bar
– “Options” menu item
Figure 22
Diagnosis: (⇒ Figure 23)
1
2
5.3
– Browser’s address bar
– “Diagnostics” menu item
Basic settings for front camera (dashcam) in
the “Options” menu item (⇒ Figure 24)
Figure 23
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Tequipment
Installation and Conversion Instructions
5.3.1
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Change the default language
“English” to the desired language:
1
2
– Default language “English”
– German
Example: German (⇒ Figure 24)
•
Up to 19 different languages
can be selected.
Figure 24
Information
If the relevant country is NOT displayed in the drop-down menu:
Please select “Global”.
5.3.2
Select country (⇒ Figure 25).
1
2
3
•
•
•
– Serial number of front
camera (dashcam)
– Selected country
– Great Britain
Up to 48 countries are currently
available for selection.
The Country selection screen
includes, for example: Units
of measurement, frequencies
and also legal regulations of the
Figure 25
respective country.
Cayenne: ⇒ Choose Region / State / Country by selecting the appropriate flag.
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5.3.3
Select camera channel (⇒ Figure
26).
1
2
•
– Channel
– Front + Rear
TEQUIPMENT: ⇒ “Front + rear”
is preset.
Figure 26
Information
Check which vehicle electrical system battery is installed in the vehicle if necessary
by entering the vehicle identification number (VIN) in the Porsche
Central Service
System (PCSS).
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Background: The front camera shuts down if the correct battery voltage (switch-off
threshold) is not reached over a period of 5 minutes.
5.3.4
•
Switch-off threshold for lead-acid battery (PbAcid) = 11 V
•
Switch-off threshold for lithium-ion battery (LiFePO) = 13 V
Select battery type (⇒ Figure 27)
1
2
•
•
– Battery
– PbAcid
Select the electrical system
battery installed in the vehicle.
Cayenne: ⇒ Lead-acid battery
(PbAcid) OR ⇒ Lithium-ion
battery (LiFePo)
Figure 27
5.3.5
Select Park mode (⇒ Figure 28)
1
2
•
•
– Park mode
– From
Depending on the approval for
the respective vehicle.
All Cayenne vehicles: ⇒ Select
“On”.
Figure 28
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5.3.6
Select the time limit (⇒ Figure 29)
1
2
•
•
5.4
– Time limit until radar /
video is switched off
– 1 hour
Turn off radar / video monitoring in Park mode (battery
management). After the
selected time limit, fast
activation of the monitoring
system ONLY occurs if the
vehicle shakes/vibrates!
All Cayenne vehicles: ⇒ Skip.
Leave the default setting.
End Dealer mode (WiFi LED is still yellow)
5.4.1
Close browser and switch off
ignition.
5.4.2
Pull front camera (dashcam) off mounting plate by pressing “PRESS” (release button).
5.4.3
Insert micro SD memory card (32 GB) in front camera (dashcam).
5.4.4
Install the front camera (dashcam) in the mounting plate.
Figure 29
5.5
The settings configured in Step 5.3 are set when the ignition is switched on again.
5.6
Formatting micro SD memory card (32 GB)
5.6.1
Switch on the ignition.
5.6.2
Press the power button quickly 6 times in a row within 3 seconds.
Announcements from front camera loudspeaker: “Formatting in progress.” and
“Formatting completed.”
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Installation and Conversion Instructions
Diagnostics:
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Perform diagnostics on front camera (dashcam) – ONLY if necessary!
In the “Diagnostics” menu, information can be displayed, function tests can be run and results can be
stored.
6.1
Information about the model name, hardware
and software version, radar and more (⇒ Figure
30).
1
2
3
– Model name
– Hardware version
– Software version
Figure 30
6.2
Display of live images from front camera,
connection status, memory card status, GPS
and radar status and more (⇒ Figure 31).
1
2
3
4
5
–
–
–
–
–
Front camera live image
Rear camera status (if installed)
Micro SD memory card contents
GPS status
GPS coordinates
Figure 31
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6.3
Display of radar status, test options for LED
lights, loudspeaker and microphone (⇒ Figure
32)
1
2
3
4
6.4
Assembly:
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Installation and Conversion Instructions
1/23
–
–
–
–
Radar status
LED Lights test
Loudspeaker test
Microphone test
The fault report can be stored on the micro SD
memory card (32 GB). To do this, use micro
SD memory card in Dealer mode and select
“Diagnostics” menu item in the front camera.
Follow-up actions
7.1
Read out the fault memory of all systems, work
through any existing faults and erase the fault
memory. ⇒ Workshop Manual '033500 Fault
memory for on-board diagnosis '
Figure 32
7.2
Disconnect the battery charger. ⇒ Workshop Manual '2X00IN Battery trickle charge'
7.3
Vehicle handover to customer
Information
Please pass all this information on to the customer.
Also give the customer the PORSCHE
dashcam operating instructions.
Also give the first 3 pages of these Installation and Conversion Instructions to the customer.
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7.3.1
Download the app from the App Store to the customer’s device (smartphone / tablet).
7.3.2
If the vehicle is present, connect the Porsche
front & rear camera WiFi to the vehicle
WiFi (see also vehicle operating instructions ⇒ Porsche
Connect).
7.3.3
Select and set Region / State / Country (flag) in the app on the customer’s
smartphone / tablet.
7.3.4
Have the customer update firmware using the app.
7.3.5
Format micro SD memory card (32 GB).
Tequipment
Installation and Conversion Instructions
91 63 23 40:
Cayenne (9YA)
1/23
–PORSCHE
front and rear cameras (1 x) retrofitted–
Includes:
Install PORSCHE
front camera (dashcam) on the windshield,
route and connect electrics;
Install PORSCHE
rear camera on the rear window, route and
connect electrics;
Format coding of the PORSCHE
front and rear cameras in dealer
mode and in the micro SD memory card,
Read out error memory, remedy and erase errors.
ENU
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Labor time: 238 TU
Important Notice: Technical Bulletins issued by Porsche
Cars North America, Inc. are intended only for use by professional automotive technicians who have attended Porsche
service training courses. They are
written to inform those technicians of conditions that may occur on some Porsche
vehicles, or to provide information that could assist in the proper servicing of a vehicle. Porsche
special tools may be necessary in
order to perform certain operations identified in these bulletins. Use of tools and procedures other than those Porsche
recommends in these bulletins may be detrimental to the safe operation of your vehicle, and
may endanger the people working on it. Properly trained Porsche
technicians have the equipment, tools, safety instructions, and know-how to do the job properly and safely. Part numbers listed in these bulletins
are for reference only. The work procedures updated electronically in the Porsche
PIWIS diagnostic and testing device take precedence and, in the event of a discrepancy, the work procedures in the PIWIS Tester
are the ones that must be followed.
© 2025 Porsche
Cars North America, Inc.
Tequipment
Jun 24, 2025
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TSB/Document ID: No. 1-23
Replacement Service Bulletin Number:
MFR Communication Date: 2025-06-25
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: VISIBILITY/WIPER
MFR Component System:
MFR Component Subsystem:
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