5/12/25, 11:09 AM

31 05 25_DELIVERY STOP: ACTIVE FRONT STABILIZER

SIB 31 05 25
DELIVERY STOP: ACTIVE FRONT STABILIZER

2025-05-01

This Service Information Bulletin (Revision 2) replaces SI B31 05 25 dated Febuary 2025.
What’s New:

Parts Information- part number added (supersession)
Claim Information updated

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THIS REPAIR IS MOBILE FRIENDLY
THIS REPAIR IS REMOTE SOFTWARE UPGRADE (RSU) FRIENDLY

MODEL
E-Series
G09

Model Description
BMW XM Sports Activity
Vehicle

Production Date
September 16, 2023 – May 9, 2024

AFFECTED VEHICLES
Vehicles which require this campaign to be completed will show it as “Open” when checked either in AIR,
AWP, Campaign Summary, or Warranty Vehicle Inquiry.
Please make sure you check your dealer inventory as soon as possible. As of February 1, 2025, you can
see a list of affected vehicles in Inventory Campaign Details (ICD) under ROSS.

SITUATION
BMW AG has issued a Delivery Stop (effective January 31, 2025) on certain Model Year 2024 BMW
vehicles that were produced between September 16, 2023, and May 9, 2024.
The torsion spring may break at the point where it is connected to the active front stabilizer (anti-roll bar)
links. A broken active stabilizer (anti-roll bar) will cause noise as you continue driving.
Do not deliver to a customer, a New, Certified Pre-Owned or Used vehicle subject to a Delivery Stop,
until the vehicle is repaired. Do not use or sell replacement equipment/parts subject to a Delivery
Stop.

CAUSE
The torsion spring of the active front stabilizer (anti-roll bar) may have had an error during the production.

CORRECTION
Replace the active front stabilizer (anti-roll bar).

PROCEDURE
Replace the active front stabilizer as per REP 37 11 511 Replacing the front active anti-roll bar.

PARTS INFORMATION
Use and invoice the part numbers listed below.
Part Number
37 10 5 B4A 9E6
Or
37 10 5 B64 ED1

Description
Active stabilizer front

Quantity
1

Active stabilizer front

1

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37 10 6 789 678
07 11 9 905 408
07 14 6 885 922
31 10 6 872 063
07 11 9 907 357
07 11 9 908 596
07 11 9 906 100
07 14 8 835 360
32 30 6 778 609
07 14 7 483 888
31 10 6 859 809
07 14 6 886 617
07 14 8 838 952
22 11 8 869 325
Or
07 14 8 869 310
07 11 9 906 938

Hex nut with flange (M12x1.5-10-ZNS3)
Hex bolt (M12x1.5x75-10.9)
Multi-purpose bolt ASA (M12x1.5x90)
Hex bolt with washer (M14x54x1.5)
Hex bolt (M8x80-U1-10.9)
Screw (M12x1.5x48)
Hexagon collar screw (M14x1.5x95 10.9)
Combination nut (14x1.5 ZNNIV)
Torx bolt (M8X33)
Hex bolt (M10X55 10.9 ZNS)
Torx screw with collar (ASA M8x30)
Multi-purpose bolt ASA (M10x27 10.9 ZNS)
Multi-purpose bolt
Star-socket screw (M12X1.5X40.5-MK)

4
4
4
2
4
8
2
2
1
6
6
8
4
1

Star-socket screw (M12X1.5X40.5-MKL)
Hexagon screw with flange (M12x1.5x25-10.9)

1
4

Additionally, other materials and small parts that are not specified above, such as fluids, lubricants, one-time
use screws, nuts, and seals, which must be replaced or installed (according to the ISTA repair
instructions/ETK/AIR), are to be selected from the Electronic Parts Catalog, and/or other approved BMW
Group’s resources according to the respective vehicle type. Invoiced these items separately under the
Repair Code listed in this bulletin.

CLAIM INFORMATION
Vehicle Programming and Encoding
During this workshop visit, the affected vehicle may also show one or more programming and encoding Technical Campaign
repairs open, the programming and encoding procedure may only be invoiced one time.
After replacing the active front stabilizer, it is recommended to select this Technical Campaign to claim for updating
the vehicle to the required I-level, or higher when applicable (Includes labor operation codes 00 00 006/556, 61 21
528 and 61 00 730).
Please be sure to also perform any additional before and/or after work (including attaching labels) as required by
the open campaigns on the vehicle. Close any other open programming and encoding Campaign repairs as outlined
in the corresponding Service Information Bulletin.

As determined by the above, reimbursement for this Action will be via normal claim entry utilizing the
applicable work package information below with the part numbers listed above.
Repair Code:

0037350100

G09 Replace front active stabiliser

Completion before the first vehicle delivery to a customer (New in-stock/No in-service date), or the
vehicle is already in the workshop for another reason and/or repair.
Work Pkg
#1

Labor Operation Description (Plus work)
00 78 515

Labor Allowance

Replace the active front stabilizer, program
and encode the vehicle control units,
As applicable
includes Carrying out vehicle test (00 00
556/61 21 528)

Or:
#2

00 78 516

Replace the active front stabilizer
(Programming and encoding the vehicle
control units was performed in conjunction

As applicable

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with another campaign/repair during this
workshop visit)
Or:
The vehicle arrives at your center and this Action shows open (No other Main work will be performed
or claimed during this workshop visit)
Work Pkg
#3

Labor Operation Description (Main work)

Labor Allowance

00 78 012

Replace the active front stabilizer ser,
program and encode the vehicle control
As applicable
units, includes Carrying out vehicle test (00
00 006/61 21 528 61 21 528)

00 78 013

Replace the active front stabilizer
(Programming and encoding the vehicle
control units was performed in conjunction As applicable
with another campaign/repair during this
workshop visit)

Or:

#4

Only one of the flat rate labor operation codes listed above can be used for claim submission/reimbursement purposes. Also,
only one Main work flat rate labor operation code can be claimed per workshop visit.

Claim Repair Comments
Only reference the SIB number and the work package (Pkg) number performed in the RO technician notes and the claim
comments (For example: B31 05 25 WP 1), unless otherwise required by State law.
Programming and Encoding – Additional Work (RO and Claim Comments Required)
This procedure automatically reprograms and encodes any vehicle control modules that do not have the latest software Ilevel.

If one or more control modules fail during the reprogramming procedure, claim the required consequential
repair work procedures to address this issue (including performing the IRAP Control Unit Recovery first as
required, refer to the SIB in AIR) under the Repair Code in this bulletin together with the corresponding labor
operation codes and their flat rate unit (FRU) allowance(s), including the diagnosis* that applies.
Please explain the additional work procedures that were performed (The why and the what) on the repair order and in the
claim comments.

For covered repairs that addresses preexisting control module failures that occurred prior to performing this
repair-related programming and encoding procedure, claim this work with the Repair Code listed in AIR
together with the corresponding labor operation codes and their flat rate unit (FRU) allowance(s), including
the diagnosis* that applies.
(*) Based on which one applies to your center, please refer to SI B01 01 20 or B01 07 20 for the applicable procedure for
documenting, claiming, and explaining, on the RO and in the claim comments, your diagnosis work time (WT), job/repair
work time (WT), and the vehicle repairs your center performed, unless otherwise required by State law.

Alternative Mobility Solution (AMS) for Vehicle Owners (RO and Claim Comments Required)
This Service Action repair qualifies for Alternative Mobility Solution (AMS) expense reimbursement, claim
this item under the Repair Code noted above as follows:
Sublet Code 2 - Itemize the AMS sublet amount on the repair order and in the claim comment section.

BMW of North America, Inc.
Please refer to SI B01 29 16 forCopyright
additional©2025
information.
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BMW Group’s AIR Application Resource for Flat Rate Labor Operation Codes
To obtain the corresponding flat rate unit (FRU) allowance information from the BMW Group AIR application
resource, start by entering the Chassis Number (last seven (7) characters of the VIN), and click on the
“Search” icon. If the “Vehicle Selection” window displays two or more model possible vehicle choices, select
the applicable Model, or enter the full VIN (17 characters) instead to proceed. Click on the “Flat Rate Units”
button and enter a flat rate labor operation code number “without spaces” in the field to the right, click on the
“Search” icon to display the corresponding listing of “Flat rate unit group details” that are available and their
corresponding FRU allowances.

FEEDBACK REGARDING THIS BULLETIN
Technical Feedback
Warranty Feedback
Parts Feedback

To submit feedback for the technical topic of this bulletin: Submit your
feedback in the rating box at the top of this bulletin
To submit feedback for the CLAIMS section of this bulletin: Submit an IDS
ticket to the Warranty Department, or use the chat available in the
Warranty Documentation Portal
To submit feedback for the PARTS section of this bulletin: Submit an IDS
ticket to the Parts Department

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