5/12/25, 11:14 AM

32 02 25_DELIVERY STOP: STEERING SHAFT UNIVERSAL JOINT

SIB 32 02 25
DELIVERY STOP: STEERING SHAFT UNIVERSAL JOINT

2025-05-02

This Service Information Bulletin (Revision 2) replaces SI B32 02 25 dated March 2025.
What’s New:

Parts Information updated
Claim Information updated

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THIS REPAIR IS MOBILE FRIENDLY
THIS REPAIR IS REMOTE SOFTWARE UPGRADE (RSU) FRIENDLY

MODEL
E-Series
G60
G70

Model Description
5 Series Sedan & i5 Sedan
7 Series Sedan & i7 Sedan

G90

M5 Sedan

Production Date
September 4, 2024 – December 9, 2024
September 17, 2024 – November 15,
2024
November 5, 2024

AFFECTED VEHICLES
Vehicles which require this campaign to be completed will show it as “Open” when checked either in
AIR, AWP, Campaign Summary or Warranty Vehicle Inquiry.
Please make sure you check your dealer inventory as soon as possible. As of February 8, 2025, you
can see a list of affected vehicles in Inventory Campaign Details (ICD) under ROSS.

SITUATION
BMW AG has issued a Delivery Stop (effective February 7, 2025) on certain Model Year 2025 BMW
vehicles that were produced between September 4, 2024, and December 9, 2024.
Do not deliver to a customer, a New, Certified Pre-Owned or Used vehicle subject to a Delivery Stop,
until the vehicle is repaired. Do not use or sell replacement equipment/parts subject to a Delivery
Stop.
Parts of the steering shaft universal joint may have been joined together without having been
greased. As a result, there can be audible squeaking and cracking noises. In some cases, more
steering force is required.

CAUSE
Manufacturing error of the steering shaft universal joint.

CORRECTION
Replace the universal joint.

PROCEDURE
Replace the universal joint as per REP32 31 210 “Replacing the universal joint”.

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PARTS INFORMATION
Use and invoice the applicable part numbers listed below.
G60 AWD, G70 AWD (ICE), G60 /G70 RWD Battery Electric Vehicle (BEV)
Part Number
Description
32 30 5 B6C 2A5
Swivel joint
Or:
32 30 5 B7B ED6
Swivel joint
32 30 6 778 609
Torx bolt
G70 AWD BEV
Part Number
32 30 5 B6C 2A8
Or:
32 30 5 B7B ED7
32 30 6 778 609

Quantity
1
1
2

Description
Swivel joint

Quantity
1

Swivel joint
Torx bolt

1
2

Additionally, other materials and small parts that are not specified above, such as fluids, lubricants, one-time
use screws, nuts, and seals, which must be replaced or installed (according to the ISTA repair
instructions/ETK/AIR), are to be selected from the Electronic Parts Catalog, and/or other approved BMW
Group’s resources according to the respective vehicle type. Invoiced these items separately under the
Repair Code listed in this bulletin.
Part Retention
The parts replaced to perform and submit for this repair procedure are the property of BMW NA.
Your center is responsible for the proper identification, storage, and documentation of these parts. They
must be held in a secure retention area until notification of claim payment is made by BMW NA.
If these replaced parts are requested to be returned, a corresponding DCSnet Part Return tag will be
generated in S-Gate.
Any requested parts that are not received by the WPRC in accordance with Section 6 of the Warranty
Policy and Procedure Manual may be subject to debit.
For other questions or inquiries concerning this issue, please contact the WPRC via IDS or LiveChat.

CLAIM INFORMATION
Reimbursement for this Action will be via normal claim entry utilizing the applicable work package
information below and the part numbers listed above that apply.
Repair
Code:

0032680300

G60 G70 G90 Replace universal joint on steering shaft

Below are the special flat rate labor operation code choices for this action.
Completion before the first vehicle delivery to a customer (new in-stock/No in-service date), or the
vehicle is already in the workshop for another reason and/or repair.
Work Pkg

Labor
Operation

Description (Plusposition)

Labor
Allowance

#1

00 78 532

Replacing the universal joint

As applicable

Or:

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32 02 25_DELIVERY STOP: STEERING SHAFT UNIVERSAL JOINT

The vehicle arrives at your center and this Action shows open (No other Main work will be performed
or claimed during this workshop visit).
Work Pkg

Labor
Operation

Description (Main work)

Labor
Allowance

#2

00 78 029

Replacing the universal joint

As applicable

Only one of the flat rate labor operation codes listed above can be used for claim submission and reimbursement. Also, only
one Main work flat rate labor operation code can be claimed per workshop visit.

Claim Repair Comments
Reference the SIB number, the issue (briefly), and the work package (WP) number performed in the technician’s RO notes,
and in the claim comments (for example: B32 02 25 Steering Shaft Universal Rplmt WP 1), unless otherwise required by
State law.

And, if required:
Sublet – Bulk Supply Materials (RO and Claim Comments Required)
Sublet Code 4

Reimbursement for the repair-related bulk supply materials
(Do not use the BMW part numbers for claim submission)

Up to $10.00

Sublet reimbursement calculation for claiming the applicable repair-related bulk supply materials (BMW part
numbers) is at the dealer net (DN) price for the full or proportional quantities used plus your center’s
handling.
Enter this material cost in sublet and itemize the amount on the repair order and in claim comment section.

BMW Group’s AIR Application Resource for Flat Rate Labor Operation Codes
To obtain the corresponding flat rate unit (FRU) allowance information from the BMW Group AIR
application resource, start by entering the Chassis Number (last seven (7) characters of the VIN), and
click on the “Search” icon. If the “Vehicle Selection” window displays two or more model possible
vehicle choices, select the applicable Model, or enter the full VIN (17 characters) instead to proceed.
Click on the “Flat Rate Units” button and enter a flat rate labor operation code number “without
spaces” in the field to the right, click on the “Search” icon to display the corresponding listing of “Flat
rate unit group details” that are available and their corresponding FRU allowances.
Alternative Mobility Solution (AMS) for Vehicle Owners (RO and Claim Comments Required)
This Action’s repair qualifies for Alternative Mobility Solution (AMS) expense reimbursement, claim
this item under the Repair Code noted above as follows:
Sublet Code 2 - Itemize the AMS sublet amount on the repair order and in the claim comment
section.
Please refer to SI B01 29 16 for additional information.

FEEDBAK REGARDING THIS BULLETIN
Technical Feedback
Warranty Feedback
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To submit feedback for the technical topic of this bulletin: Submit your
feedback in the rating box at the top of this bulletin
To submit feedback for the CLAIMS section of this bulletin: Submit an
IDS ticket to the Warranty Department, or use the chat available in the
Warranty
Documentation
Portal
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of North America, Inc.
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Parts Feedback

32 02 25_DELIVERY STOP: STEERING SHAFT UNIVERSAL JOINT

To submit feedback for the PARTS section of this bulletin: Submit an
IDS ticket to the Parts Department

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