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NHTSA ID Number: 11016995

Manufacturer Communication Number: 25-BE-006H TSB

TSB/Document Date: 2025-04-15


Summary

Certain 2020 - 2024MY vehicles may experience seat belts that are twisted due to excessive space in the D-ring. HyundaieBay logo is extending warranty coverage for the seat belts under this condition to 10 years/100,000 miles from the date of original retail delivery or date of first use (whichever occurs first) and is valid for original and subsequent owners. Follow the service procedure in this TSB to visually inspect and replace seat belts that are twisted due to excessive space in the D-ring.


GROUP

NUMBER

BODY ELECTRICAL

Technical Service Bulletin

DATE

25-BE-006H
MODEL(S)

MARCH 2025

PALISADE (LX2)

TWISTED SEAT BELT REPLACEMENT
(WARRANTY EXTENSION TXX1)

SUBJECT:

This TSB supersedes 24-BE-017H to add Prior Approval (PA) and torque text boxes on pages 34 and an additional warranty note regarding PA requirement if multiple seatbelts are requested
for replacement at time of visit.

NOTICE
This TSB should NOT be performed unless there is a valid concern of the seat belt twisted in one
of the vehicle's three (3) rows.
Description: Certain 2020 - 2024MY vehicles may experience seat belts that are twisted due to
excessive space in the D-ring.
HyundaieBay logo is extending warranty coverage for the seat belts under this condition to 10 years/100,000
miles from the date of original retail delivery or date of first use (whichever occurs first) and is valid for
original and subsequent owners.
Follow the service procedure in this TSB to visually inspect and replace seat belts that are twisted due
to excessive space in the D-ring.
Applicable Vehicles (Certain):
• 2020–2024MY Palisade (LX2) produced from 4/10/2019–5/02/2024.
Parts Information:
Model

Part Name

First-Row
Seat Belt

Palisade
(LX2)

Second-Row
Seat Belt

Part Numbers / Figures
(BEFORE)

Part Numbers/ Figures
(AFTER)

LH 88810-S8500NNB
LH 88810-S8500RBD
LH 88810-S8500WDN
RH 88820-S8500NNB
RH 88820-S8500RBD
RH 88820-S8500WDN

LH 88810-S8500NNBFF
LH 88810-S8500RBDFF
LH 88810-S8500WDNFF
RH 88820-S8500NNBFF
RH 88820-S8500RBDFF
RH 88820-S8500WDNFF

LH 89810-S8500NNB
LH 89810-S8500RBD
LH 89810-S8500WDN
RH 89820-S8500NNB
RH 89820-S8500RBD
RH 89820-S8500WDN

LH 89810-S8500NNBFF
LH 89810-S8500RBDFF
LH 89810-S8500WDNFF
RH 89820-S8500NNBFF
RH 89820-S8500RBDFF
RH 89820-S8500WDNFF

Remarks

NNB –
Black/Black
interior color
RBD – Dark
Brown/Beige
interior color
WDN –
Navy/Light
Beige interior
color

Circulate To: General Manager, Service Manager, Parts Manager, Warranty Manager, Service
Advisors, Technicians, Body Shop Manager, Fleet Repair

TWISTED SEAT BELT REPLACEMENT (WARRANTY EXTENSION TXX1)

SUBJECT:

Model

Palisade
(LX2)

Part Name

Third-Row
Seat Belt

Part Numbers / Figures
(BEFORE)

LH 89813-S8500NNB
LH 89813-S8500RBD
LH 89813-S8500WDN
RH 89823-S8500NNB
RH 89823-S8500RBD
RH 89823-S8500WDN

Part Numbers/ Figures
(AFTER)

LH 89813-S8500NNBFF
LH 89813-S8500RBDFF
LH 89813-S8500WDNFF
RH 89823-S8500NNBFF
RH 89823-S8500RBDFF
RH 89823-S8500WDNFF

Remarks
NNB –
Black/Black
interior color
RBD –
Dark Brown/Beige
interior color
WDN –
Navy/Light Beige
interior color

Warranty Information:
Model

Op. Code

Operation

Op. Time

Causal Part

40D048R0

LH Twisted First-Row Seat Belt
Inspection and Seat Belt
Replacement

0.5 M/H

88810S8500NNB

40D048R1

RH Twisted First-Row Seat Belt
Inspection and Seat Belt
Replacement

0.5 M/H

88820S8500NNB

40D048R2

LH Twisted Second-Row
Seat Belt Inspection and Seat
Belt Replacement

0.9 M/H

89810S8500NNB

40D048R3

RH Twisted Second-Row
Seat Belt Inspection and Seat
Belt Replacement

0.9 M/H

89820S8500NNB

40D048R4

LH Twisted Third-Row Seat
Belt Inspection and Seat Belt
Replacement

0.9 M/H

89813S8500NNB

40D048R5

RH Twisted Third-Row
Seat Belt Inspection and Seat
Belt Replacement

0.9 M/H

89823S8500NNB

Palisade
(LX2)

Nature
Code

Cause
Code

B1B

ZZ7

NOTE 1: If the affected parts are still under factory warranty, submit as normal warranty. If the
affected parts are out of factory warranty and within the extended warranty period, submit as a
campaign claim type using the op codes listed above.
NOTE 2: If a part that is not covered by this TSB is found in need of replacement while performing
TXX1 and the affected part is still under warranty, submit a separate claim using the same repair
order. If the affected part is out of warranty, submit a Prior Approval request for goodwill consideration
prior to performing the work.
NOTE 3: PA is required if 2 or more seatbelts are requested for replacement at time of visit. Entry of
PA # in the claim is not necessary during submission.
NOTE 4: This TSB includes taking a picture of the defective part. Op times include VIN, Mileage and
Repair validation photos as outlined in the Digital Documentation Policy.
NOTE 5: The incident parts are subject to callback through the normal Warranty Technical Center
(WTC) parts return process. Claim is subject to debit if the part is not returned.
TSB #: 25-BE-006H

Page 2 of 10
SUBJECT:

SUBJECT:

TWISTED SEAT BELT REPLACEMENT (WARRANTY EXTENSION TXX1)

Service Procedure:

DIGITAL DOCUMENTATION
This TSB includes Repair justification photos. Refer to the latest Warranty Digital
Documentation Policy for requirements.

NOTICE
Applying the recommended torque to all fasteners is essential to reduce potential issues from
occurring after the service procedure.

i

Information

Pre-authorization (PA) is required if more than 1 seatbelt needs replacement at the time of visit.

Table of Contents
A. Twisted Seat Belt Inspection ...........................................................................................................4
B. First-row Seat Belt Replacement ....................................................................................................5
C. Second-row Seat Belt Replacement ...............................................................................................7
D. Third-row Seat Belt Replacement ...................................................................................................9

TSB #: 25-BE-006H

Page 3 of 10
SUBJECT:

TWISTED SEAT BELT REPLACEMENT (WARRANTY EXTENSION TXX1)

SUBJECT:

A. Twisted Seat Belt Inspection
1.

Inspect the seat belts for rows 1 – 3
for twists (A):
• If a twist is NOT present any of the
rows, this TSB does NOT apply.
• If a twist is present, then proceed to the
respective section to replace the
seat belt(s).

NO TWIST (GOOD)

TWIST (NOT GOOD)

A

First-row Seat Belt

i

Information

NO TWIST (GOOD)

TWIST (NOT GOOD)

Pre-authorization (PA) is required if more
than 1 seatbelt needs replacement at the
time of visit.

A

DIGITAL
DOCUMENTATION

Using STUI, take a photo of the
twisted seat belt with the last 6 digits
of the VIN and the date of repair on a
piece of paper.
Second-row Seat Belt
NO TWIST (GOOD)

TWIST (NOT GOOD)

A
Third-row Seat Belt

TSB #: 25-BE-006H

Page 4 of 10
SUBJECT:

SUBJECT:

TWISTED SEAT BELT REPLACEMENT (WARRANTY EXTENSION TXX1)

B. First-row Seat Belt Replacement
1.

Disconnect the negative (–) battery
terminal (A).
Tightening Torque:

2.

lb-ft

12

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TSB/Document ID: 25-BE-006H TSB

Replacement Service Bulletin Number:

MFR Communication Date: 2025-04-04

MFR Internal Campaign ID/Software Version: TXX1

Communication Type: Warranty Program/Extension

NHTSA Components: SEAT BELTS

MFR Component System:

MFR Component Subsystem:


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