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NHTSA ID Number: 11016518

Manufacturer Communication Number: TSB_2068367_2

TSB/Document Date: 2025-04-04


Summary

This service information TSB provides repair information for the A5 Cabriolet windbreak.


A Connection offline

Technical Service Bulletin

68 Service info: windbreak mounting broken

United States 444 VolkswageneBay logo of America, Inc. (6444)

[Status | Released for publishing

Release date Mar 6, 2025

New customer code

Object of complaint Complaint type [Position _|
roof systems, special equipment -> convertible wind screen -> | component, automotive fluids -> right
wind deflector loose 9
roof systems, special equipment -> convertible wind screen -> component, automotive fluids -> center
wind deflector cannot be installed

body attachments and installations -> trim components, component, automotive fluids -> left
protective molding, decoration, dirt deflector -> rear lid trim cracked/broken

roof systems, special equipment -> sliding/tilting sunroof -> component, automotive fluids ->
sliding/tilting sunroof wind deflector cracked/broken

roof systems, special equipment -> convertible wind screen -> component, automotive fluids -> |> no
wind deflector damaged instruction <
roof systems, special equipment -> convertible wind screen -> component, automotive fluids -> left
wind deflector cracked/broken

roof systems, special equipment -> convertible wind screen -> component, automotive fluids -> right
wind deflector cracked/broken 9
roof systems, special equipment -> convertible wind screen -> component, automotive fluids -> left
wind deflector loose

Vehicle data

A5 Cabriolet

Sales types

aoa |

aoa |

aofa |

aoa |

aoa [RR

Documents

master.xml
vehicle_data_master.doc

A Connection offline

Technical Service Bulletin Transaction No.: 2068367/2

68 Service info: windbreak mounting broken Release date: Mar 6, 2025

Condition

REVISION HISTORY

revision |pate _[rurpore

2 Revised title (Change to text)
Revised header (Remove MY 2019)
Revised Condition (Change to text)
Revised Technical Background (Change to text)
Revised Service (Change to text)
Revised Required Parts and Tools (Change to image and text)
Revised Additional Information (Change to text)

11/03/2022 | Initial publication

Customer states:

Windbreak mounting broken.

Workshop findings:

Windbreak mounting broken.

Technical Background

The windbreak is inserted into the windbreak A——————

mounting on the side trim using a guide pin. aac cara ee ?

Due to incorrect assembly of the windbreak by the ire alias cence

customer, the windbreak is positioned too high or ce :

too low inside the mounting on the side trim after it -

has been inserted on one side. As a result, the *

possible range of motion is excessive and the wind a

deflector breaks.

Figure 1. Remaining piece of broken mounting left in side
panel.

Figure 2 shows the Broken mounting on windbreak. * | & me
ae Ss
ij = a
wt , aun
evan . ‘ Be:
SAAS Bi.
Figure 2. Broken mounting on windbreak.
Figure 3 shows the broken mounting after it has a
been removed.
Figure 3. Broken mounting after it has been removed.
Production Solution
Not Applicable.
Service
Use repair kit 87898174 for the repair. }
_ %
| i >
———
a
we @ ~ ©
a7 |
Te
J" e
2
Figure 4. Repair kit 83W7898174.

Please inform the customer of the correct procedure for

fitting the component.

This issue does not constitute a fault which is covered

by warranty.

Warranty

This damage is due to outside influence and is not covered by any AudieBay logo Warranty.

Required Parts and Tools

Use repair kit 8W7898174 for the repair.

Additional Information

Due to incorrect assembly of the windbreak by the customer, the windbreak is positioned too high or too low inside
the mounting on the side trim after it has been inserted on one side. As a result, the possible range of motion is
excessive and the wind deflector breaks.

All parts and service references provided in this TSB (2068367) are subject to change and/or removal.

©2025 AudieBay logo of America, Inc. All rights reserved. The information contained in this document is based on the latest
information available at the time of printing and is subject to the copyright and other intellectual property rights of
AudieBay logo of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time
without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form
or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be
modified or reposted to other sites without the prior expressed written permission of the publisher.

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TSB/Document ID: TSB_2068367_2

Replacement Service Bulletin Number:

MFR Communication Date: 2025-03-06

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: STRUCTURE:BODY

MFR Component System:

MFR Component Subsystem:


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