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NHTSA ID Number: 11016516

Manufacturer Communication Number: TSB_2067804_5

TSB/Document Date: 2025-04-04


Summary

This bulletin provides information when DTC C129700 is logged in address 00D4 and/or 00D5.


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Technical Service Bulletin
40 Active Roll stabilization: DTC C129700 logged in address 00D4 and/or 00D5
United States 444 VolkswageneBay logo of America, Inc. (6444)
[Status | Released for publishing
Release date Mar 12, 2025
Diagnostic trouble codes
. . . . Fault Storage
Diagnostic address Diagnostic trouble code
00D4 - Sway 129700: Function limitation due to malfunction in sway static
stabilization 1 control module
OO0D5 - Sway 129700: Function limitation due to malfunction in sway Intermittent
stabilization 2 control module
OODS5 - Sway 129700: Function limitation due to malfunction in sway static
stabilization 2 control module
0074 - Chassis control 129700: Function limitation due to malfunction in sway Intermittent
control module
00D4 - Sway 129700: Function limitation due to malfunction in sway Intermittent
stabilization 1 control module
A 129700: Function limitation due to malfunction in sway -
0074 - Chassis control control module foate
New customer code
Object of complaint Complaint type [Position]
chassis -> damping\suspension regulation -> automatic damper functionality -> operation
adjustment sequence incorrect
information, navigation, communication, entertainment -> malfunction . . .
display symbols -> shock absorber control system malfunction display functionality -> activates | |
chassis -> level control system, pitch and roll compensation functionality | |
information, navigation, communication, entertainment -> malfunction functionality -> does not activate
display symbols -> shock absorber control system malfunction display y
chassis -> damping\suspension regulation -> damper adjustment functionality -> no function [|
. . . . . . an control modules, services -> with
vehicle service -> vehicle diagnosis -> Guided Fault Finding (GFF) fault stored in the DTC memory | |
chassis -> damping\suspension regulation -> roll compensation functionality -> no function [|
chassis -> damping\suspension regulation -> roll compensation functionality ~> operation | |
sequence incorrect
chassis -> damping\suspension regulation -> roll compensation functionality > cannot be | |

Object of complaint Complaint type [Position]
information, navigation, communication, entertainment -> information functionality -> does not activate
display symbols -> stabilizer bar decoupling indicator display

New workshop code

Object of complaint Complaint type [Position]
chassis -> operation, driving and brake regulation -> control modules, services -> with fault
stability control control module stored in the DTC memory

chassis -> operation, driving and brake regulation -> sway | control modules, services -> with fault
stabilization control module 2 stored in the DTC memory

Vehicle data

Q7/Q8

Sales types

Final drive code

aoa |

aoa |

aoa |

aoa |

aoa fT

aozja fT

aoa |

aoa |

aoa |

PR numbers

?:with 1P7

Documents

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Technical Service Bulletin Transaction No.: 2067804/5
40 Active Roll stabilization: DTC C129700 logged in address 00D4 and/or 00D5 Release date: Mar 12, 2025
Condition
REVISION HISTORY
revision [pate [rupore
s | | Revised header (Revised Model Year)
4 09/16/2024 | Revised header (Revised Model Year)
Revised Service (Updated Information)
Revised Warranty (Updated Labor Operations)
12/22/2023 | Revised header (Revised Model Years)
Customer states:
The message “Air suspension fault” and/or a message concerning the “roll stabilization/suspension’” is shown in the
instrument cluster.
Workshop findings:
The following DTC is logged in one of the two roll stabilizer control units J924 or J1096 (diagnostic address 00D4 or
00D5):
* €129700 (symptom code 12664851) Function limitation due to malfunction in the sway control module.
Technical Background
Not applicable.
Production Solution
Not applicable.
Service
If no further relevant DTCs relating to the suspension and/or roll stabilization are logged, please perform the
following steps:
+ Unplug the diagnostic connector from the vehicle.
+ Switch off the ignition.
+ Lock the vehicle (doors, hood, and rear lid closed).
+ Wait until the vehicle has entered bus sleep mode.
+ Unlock the vehicle.
+ Plug the diagnostic connector into the vehicle.
+ Switch on the ignition.
+ — Attempt to erase the DTCs.

+ Then perform the step “Replace Control Module” on both roll stabilization control units J924 and J1096 with
the ODIS tester (but do not replace the control unit).
If the DTC in question is still logged, follow the instructions in Guided Fault Finding to solve the issue.
Try to reproduce the customer complaint (based on the description/cause of the issue), so it can be
clearly assigned to this TSB. The following repair must only be carried out if all the criteria (model/type,
VIN number, engine/motor and gearbox code, PR number(s), part number(s), software version, code,
etc...) apply exactly. Otherwise, this solution will not eliminate the problem and repeated repairs may be
necessary. In such case we may reject the warranty claim and redebit the parts.
Warranty
Claim Type + Ifthe vehicle is outside any warranty, this Technical Service Bulletin is informational
only.
Damage Code: 0040
Labor Operations: Charge battery 2706 8950 See SRT with
associated operations
Check vehicle (BUS Sleep mode) 0689 0199 10 TU
GFF 0150 0000 Time stated on the
diagnostic protocol
Claim Comment: As per TSB 2067804/5
All warranty claims submitted for payment must be in accordance with the AudieBay logo Warranty Policies and Procedures
Manual. Claims are subject to review or audit by AudieBay logo Warranty.
Additional Information
All part and service references provided in this TSB (2067804) are subject to change and/or removal. Always check
with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check the Repair
Manual for fasteners, bolts, nuts, and screws that require replacement during the repair.
©2025 AudieBay logo of America, Inc. All rights reserved. The information contained in this document is based on the latest
information available at the time of printing and is subject to the copyright and other intellectual property rights of
AudieBay logo of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time
without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form
or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be
modified or reposted to other sites, without the prior expressed written permission of the publisher.

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TSB/Document ID: TSB_2067804_5

Replacement Service Bulletin Number:

MFR Communication Date: 2025-03-12

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: SUSPENSION

MFR Component System:

MFR Component Subsystem:


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