NHTSA ID Number: 11007860
Manufacturer Communication Number: NCU - 2024090001
TSB/Document Date: 2024-09-17
Summary
Mercedes-Benz
AG, the manufacturer of Mercedes-Benz
vehicles, has determined that on certain MY 2024 GLB (247 platform) vehicles, the fuse assignment for the USB port in the rear passenger compartment does not correspond to current production specifications. It is possible that a 30 A fuse was installed instead of a 10 A fuse. MBUSA will conduct a service campaign. An authorized Mercedes-Benz
dealer will replace the electrical fuse on the fuse and relay module.
News Channel Update |
Vehicle Compliance & Analysis
TO: Mercedes-Benz
Dealer Principals, General Managers, FROM: Gregory Gunther, Senior Manager, Vehicle
Sales Managers, Service Managers, Parts Managers
Compliance and Analysis, Engineering Services
RE: Service Campaign Launch Notification
Replace Electrical Fuse in Vehicle Interior
DATE: September 13, 2024
MY24 GLB (247 platform)
IMPORTANT SERVICE CAMPAIGN LAUNCH
Please note that all customer inquiries should be directed to the Customer Assistance Center at 1-800-FORMERCEDES (1-800-367-6372).
Sincerely,
Gregory Gunther
Senior Manager, Vehicle Compliance & Analysis
Mercedes-Benz
USA, LLC
One Mercedes-Benz
Drive
A Mercedes-Benz
Group AG Company
Sandy Springs, GA 30328
770.705.0600
News Channel Update |
Vehicle Compliance & Analysis
Service Campaign Launch Notification
Campaign No. :
Campaign Desc. :
2024090001
24P9295008
September 13, 2024
Replace Electrical Fuse in Vehicle Interior
This is to notify you of the Service Campaign Launch to replace the electrical fuse on the fuse and relay module in 27 Model Year
(“MY”) 2024 GLB (247 platform) vehicles. The vehicles will be visible and flagged in VMI as “OPEN” on September 13, 2024.
Background
Issue
Mercedes-Benz
AG, the manufacturer of Mercedes-Benz
vehicles, has determined
that on certain MY 2024 GLB (247 platform) vehicles, the fuse assignment for the
USB port in the rear passenger compartment does not correspond to current
production specifications. It is possible that a 30 A fuse was installed instead of a 10
A fuse.
What We’re Doing
MBUSA will conduct a service campaign. An authorized Mercedes-Benz
dealer will
replace the electrical fuse on the fuse and relay module.
Parts
The remedy is available and can be performed as necessary.
Vehicles Affected
2024
GLB
Vehicle Model Year(s)
Vehicle Model
Vehicle Populations
Total Campaign Population
27
Next Steps/Notes
Customer Notification Timeline
Customer letters will not be mailed.
AOMS/SOMS
AOMs – This campaign may generate questions from your dealers.
While we regret any inconvenience this may cause, MBUSA is determined to maintain a high level of vehicle quality and customer
satisfaction. Please refer all customer inquiries to the Customer Assistance Center at 1-800-FOR-MERCEDES
.
Mercedes-Benz
USA, LLC
One Mercedes-Benz
Drive
A Mercedes-Benz
Group AG Company
Sandy Springs, GA 30328
770.705.0600
Campaign No. 2024090001, September 2024
TO:
ALL MERCEDES-BENZ
CENTERS
SUBJECT:
Model GLB (247 platform)
Model Year 2024
Replace Electrical Fuse in Vehicle Interior
Service Campaign Bulletin
Bulletin
Campaign
ServiceService
Campaign
Bulletin
Service Campaign Bulletin
Mercedes-Benz
AG, the manufacturer of Mercedes-Benz
vehicles, has determined that on certain
MY 2024 GLB (247 platform) vehicles, the fuse assignment for the USB ports in the rear passenger
compartment does not correspond to current production specifications. It is possible that a 30-Amp fuse
was installed instead of a 10-Amp fuse. An authorized Mercedes-Benz
dealer will replace the electrical fuse
Prior to performing this Campaign:
•
VMI must be checked before performing campaigns to verify that the campaign is required on a
specific vehicle. Always check for any other open campaigns and perform accordingly.
•
Please review the entire Campaign bulletin and follow the repair procedure exactly as described.
Approximately 27 vehicles are affected.
Order No. P-SC-2024090001
Service Campaign Bulletin
Service Campaign Bulletin
Service Campaign Bulletin
in the interior fuse and relay module.
2
Replace Electrical Fuse in Vehicle Interior
Model 247
Work Procedure
1. Move front passenger seat to rearmost position.
2. Switch off ignition, remove transmitter key from vehicle, and place key outside of transmitter range (at least 2 m).
3. Remove front door sill panel on front passenger side.
For basic information, see AR68.30-P-4101MFA.
4. Fold back the front passenger side floor covering (Figure 1, 1) until the cover (Figure 1, 2) of the fuse and relay module
in vehicle interior (Figure 2, F152/4) is accessible.
Figure 1
5. Remove screws (Figure 1, 3) and cover (Figure 1, 2) of fuse and relay module in vehicle interior (Figure 2, F152/4).
Installation: Tighten screws (Figure 1, 3) with a torque of 5 Nm.
6. Replace electrical fuse 118 (Figure 2, F152/4f118) for left rear USB port 1 (X39/22) and right rear USB port 2 (X39/23)
on fuse and relay module in vehicle interior (Figure 2, F152/4).
Electrical fuse 118 (Figure 2, F152/4f118) is located at slot 2 of the electric connection (Figure 2, M3D) on the fuse
and relay module in the vehicle interior (Figure 2, F152/4).
Installation: To do this, use a new 10 A electrical fuse (arrow, Figure 2) and install it in slot 2 of the electric plug
connection (Figure 2, M3D) on the fuse and relay module in the vehicle interior (Figure 2, F152/4).
Dispose of the removed electrical fuse properly.
P-SC-2024090001
3
Figure 2
NOTE: The light of left rear USB port 1 (Figure 3, X39/22) and right rear USB port 2 (Figure 3, X39/23) in the third seat row
must come on after the ignition is switched on!
Figure 3
7. Assemble in reverse order.
__________________________________________________________________________________________________
P-SC-2024090001
4
Primary Parts Information
Qty.
Part Name
Part Number
1
10 A electrical fuse
N 000000 007650
Small parts such as screws, lock nuts, sealing rings, cable ties, fluids, sealant, etc. are not listed in the parts list. The
required small parts are taken into account in the budgeting.
__________________________________________________________________________________________________
Note: The following allowable labor operation should be used when submitting a warranty claim for this repair:
Warranty Information
Damage
Operation
Code
Number
92 950 08
12-2209
Description
Labor Time
(hrs.)
Operations: Replace electrical fuse on fuse and relay module in vehicle interior
Includes: Remove/install front door sill panel on front passenger side, fold back
floor covering on front passenger side, and remove/install cover of fuse and
relay module in vehicle interior (F152/4).
0.5
Note: Always check Xentry Operation Time (XOT) for the current OP-Code times. Labor times are subject to change
and updates may not be reflected in this document.
P-SC-2024090001
- ALL SIZES YOU NEED - The fuses automotive kit covers 182pcs...
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TSB/Document ID: NCU - 2024090001
Replacement Service Bulletin Number:
MFR Communication Date: 2024-09-13
MFR Internal Campaign ID/Software Version:
Communication Type: Service Campaign
NHTSA Components: ELECTRICAL SYSTEM
MFR Component System:
MFR Component Subsystem:
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