NHTSA ID Number: 11007859
Manufacturer Communication Number: TSB_CHA121_R2
TSB/Document Date: 2024-09-17
Summary
TECHNICAL SERVICE BULLETIN: FRONT STRUT BEARING & SPRING PAD REPLACEMENT - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to replace the front strut bearing and upper spring pad on both front (LH and RH) strut assemblies on certain 2019-2024MY Forte (BDm) vehicles produced from July 09, 2018 through present, 2020-2024MY Soul (SK3) vehicles produced from November 15, 2018 through present, and 2021-2024 Seltos (SP2) vehicles produced from November 20, 2019 through present. The affected vehicles may exhibit an intermittent noise when turning the steering wheel both when driving and when the vehicle is not in motion.
GROUP
MODEL
CHA
2019-2024MY
Multiple Models
NUMBER
DATE
121 (Rev 2, 9/13/2024)
January 2024
TECHNICAL SERVICE BULLETIN
SUBJECT:
FRONT STRUT BEARING & SPRING PAD REPLACEMENT
NOTICE
This bulletin has been revised to include additional information. New/revised sections of this
bulletin are indicated by a black bar in the margin area.
This bulletin provides information to replace the front strut bearing and upper spring pad on both front (LH
and RH) strut assemblies on certain 2019-2024MY Forte (BDm) vehicles produced from July 09, 2018 through
present, 2020-2024MY Soul (SK3) vehicles produced from November 15, 2018 through present, and 20212024 Seltos (SP2) vehicles produced from November 20, 2019 through present. The affected vehicles may
exhibit an intermittent noise when turning the steering wheel both when driving and when the vehicle is not
in motion. Follow the procedure outlined in this publication to replace both front (LH and RH) strut bearing
and upper spring pad on the applicable vehicle.
MY
Model
Production Date
2019-2024
Forte (BDm)
All
2020-2024
Soul (SK3)
All
2021-2024
Seltos (SP2)
All
NOTICE
A Technical Service Bulletin is a field fix repair program without customer notification that may be
performed during the warranty period. Any dealer requesting to perform this repair outside the
warranty period will require DPSM approval.
A printed copy is for reference only; publication information can be updated at any time.
Always refer to KGIS for the latest information. After logging in kdealer.com, the newest technical
publications are listed in ‘Service Releases’ and has the latest service information that has been released.
Page 2 of 3
SUBJECT:
FRONT STRUT BEARING & SPRING PAD REPLACEMENT
Replacement Procedure:
1.
Remove the front strut assembly (A), both left
and right side, by referring to “Suspension
System → Front Suspension System → Front
Strut Assembly/Front Strut Complete → Repair
Procedures (Removal and Installation)” in the
A
shop manual on KGIS.
2.
Disassemble one of the front strut assemblies
(A) by referring to “Suspension System → Front
B
Suspension System → Front Strut Complete →
Repair Procedures (Disassembly)” in the shop
manual on KGIS.
A
Note: SST 09546 3X100 is required to loosen
the self locking nut (B). DO NOT reuse the
removed locking nut (discard after removal).
3.
Replace the strut bearing (C) and the spring
pad (D) with the new parts.
B
Note: INSTALL a ‘new’ locking nut (B).
Tightening torque for locking nut (B):
Forte (BDm), Soul (SK3) & 24MY Seltos (SP2)
72.3 – 79.6 lb.ft (98 – 107.8 N.m)
21-23MY Seltos (SP2)
50.6 – 65 lb.ft (68.6 – 88.2 N.m)
4.
Repeat steps 2-3 for the opposite side strut.
5.
Reassemble all removed parts in the reverse
C
D
order of removal.
6.
Confirm normal vehicle operation and that the
noise is no longer present when turning the
steering wheel.
Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.
TSB: CHA121 (Rev 2) Multiple Models January 2024
Page 3 of 3
FRONT STRUT BEARING & SPRING PAD REPLACEMENT
SUBJECT:
AFFECTED VEHICLE RANGE:
Model
Production Date Range
Forte (BDm)
July 09, 2018 to Present
Soul (SK3)
November 18, 2018 to Present
Seltos (SP2)
November 20, 2020 to Present
REQUIRED TOOL:
Tool Name
Part Number
Shock Absorber Lock Nut
Figure
09546 3X100
Removal Tool
REQUIRED PART:
Part Name
Part Number
Figure
Qty.
Spring Pad
54623 F1000FFF
2
Strut Bearing
54612 C1000
2
Self Locking Nut
54559 D1000
2
WARRANTY INFORMATION:
N Code: Q55 C Code: ZZ2
Model
Claim
Type
Causal P/N
Qty.
Repair
Labor Op
Op
Replacement
Description
Code
Time
P/N
SK3
54612F00
1.6
M/H
W
54612
C1000
2
Upper Spring Pad +
and
Locking Nut
Replacement
54623
F1000FFF
Front Strut Bearing +
BDm
Qty.
54612F01
2
1.3
M/H
54559 D1000
SP2
Note: Additional replacement parts/labor are not covered under this TSB. Normal claim submission guidelines
must be followed if additional parts are found to be damaged or rendered unusable.
Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.
TSB: CHA121 (Rev 2) Multiple Models January 2024
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TSB/Document ID: TSB_CHA121_R2
Replacement Service Bulletin Number:
MFR Communication Date: 2024-09-13
MFR Internal Campaign ID/Software Version: TSB
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: SUSPENSION
MFR Component System: CHA
MFR Component Subsystem:
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