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NHTSA ID Number: 11006914

Manufacturer Communication Number: 2024.32_0824.pdf

TSB/Document Date: 2024-09-04


Summary

TeslaeBay logo does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owner’s manual content for the vehicle converted to PDF format, and given the distribution method and NHTSA’s submission format requirements, it is the best available representative copy of owner’s manual content. However, a customer who accesses the owner’s manual via their vehicle’s touchscreen would only see the parts of this PDF file that are relevant to their vehicle.


Load rating

The maximum load that a tire is rated to carry for a given inflation pressure.

Maximum load rating

The load rating for a tire at the maximum permissible inflation pressure for that tire.

Measuring rim

The rim on which a tire is fitted for physical dimension requirements.

Open splice

Any parting at any junction of tread, sidewall, or inner liner that extends to the cord material.

Outer diameter

The overall diameter of an inflated new tire.

Overall width

The linear distance between the exteriors of the sidewalls of an inflated tire, including elevations due
to labeling, decorations, or protective bands or ribs.

Ply

A layer of rubber-coated parallel cords.

Ply separation

A parting of rubber compound between adjacent plies.

Pneumatic tire

A mechanical device made of rubber, chemicals, fabric and steel or other materials, that, when
mounted on an automotive wheel, provides the traction and contains the gas or fluid that sustains the
load.

Radial ply tire

A pneumatic tire in which the ply cords that extend to the beads are laid at substantially 90 degrees
to the center line of the tread.

Reinforced tire

A tire designed to operate at higher loads and at higher inflation pressures than the corresponding
standard tire.

Section width

The linear distance between the exteriors of the sidewalls of an inflated tire, excluding elevations due
to labeling, decoration, or protective bands.

Sidewall

The portion of a tire between the tread and bead.

Sidewall separation

The parting of the rubber compound from the cord material in the sidewall.

Snow tire

A tire that attains a traction index equal to or greater than 110, compared to the ASTM E1136-93 (reapproved 2003, incorporated by reference, see §571.5) Standard Reference Test Tire when using the
snow traction test as described in ASTM F1805-00 (incorporated by reference, see §571.5), and that
is marked with an Alpine Symbol specified in S5.5(i) on at least one sidewall.

Test rim

The rim on which a tire is fitted for testing, and may be any rim listed as appropriate for use with that
tire.

Tread

The portion of a tire that comes into contact with the road.

Tread rib

A tread section running around the circumference of a tire.

Tread separation

The pulling away of the tread from the tire carcass.

Tread wear
indicators (TWI)

The projections within the principal grooves designed to give a visual indication of the degrees of
wear of the tread.

Wheel-holding
fixture

The fixture used to hold the wheel and tire assembly securely during testing.

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Instructions for Transporters

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Instructions for Transporters
When Transporting CybertruckModel SModel X
Always transport CybertruckModel SModel X with all four tires off the ground. A flatbed truck or comparable transport vehicle
is recommended. A wheel lift and dolly can be used only when transporting CybertruckModel SModel X for a very short
distance to reposition the vehicle for loading onto a flatbed truck or comparable transport vehicle (for example, the vehicle is
located in a low-clearance garage) or if otherwise specified by Tesla. When transporting, whether on a flatbed truck or using a
wheel lift and dolly, CybertruckModel SModel X can face either direction.
Do not transport CybertruckModel SModel X using any other method unless specified by Tesla. Follow the steps provided and
observe all warnings and cautions. Damage caused by transporting your vehicle is not covered by the warranty.
NOTE: The following illustrations are for demonstration purposes only.

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WARNING: CybertruckModel SModel X is equipped with high voltage components (see High Voltage Components on
page 457). Before transporting CybertruckModel SModel X as a result of an event (such as a collision) that may have
compromised a high voltage component, it is important to assume that these components are energized. Always follow
high voltage safety precautions (wearing personal protective equipment, etc.) until emergency response professionals
have evaluated the vehicle and can accurately confirm that all high voltage systems are no longer energized. Failure to
do so may result in serious injury or death.
Disable Self-Leveling (air suspension vehicles only)
If CybertruckModel SModel X is equipped with the air suspension system, it automatically self-levels, even when power is off.
To prevent damage, you must activate Jack Mode to disable self-leveling:
1. Touch Controls > Suspension on the touchscreen.
2. Press the brake pedal, then touch Very High to maximize height.
3. Touch Controls > Service > Jack Mode.
When Jack mode is active, CybertruckModel SModel X displays this indicator light on the instrument panel,
along with a message telling you that active suspension is disabled.

NOTE: Jack Mode cancels when CybertruckModel SModel X is driven over 4 mph (7 km/h).
WARNING: Failure to activate Jack Mode on a CybertruckModel SModel X equipped with the air suspension system can
result in the vehicle becoming loose during transport, which may cause significant damage.
Activate Tow Mode
CybertruckModel SModel X may automatically shift into Park when it detects the driver leaving the vehicle, even if it has
previously been shifted into Neutral. To keep CybertruckModel SModel X in Neutral (which disengages the brake), you must
use the touchscreen to activate Tow Mode:
1. Shift into Park.

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2. Chock the tires or otherwise ensure CybertruckModel SModel X is stable.
3. Press and hold the brake pedal, then on the touchscreen touch Controls > Service > Tow Mode.
Ensure the vehicle is not connected to a charger. Transport Mode is not available if CybertruckModel SModel X is still plugged
in.
When Tow Mode is active, CybertruckModel SModel X displays this yellow indicator light on the instrument
panel, along with a message telling you that CybertruckModel SModel X is free-rolling.

To cancel Tow Mode, shift CybertruckModel SModel X into Park.
CAUTION: If the electrical system is not working, and you therefore cannot release the electric parking brake, attempt to
jump start the low voltage battery (see Jump Starting on page 595). If a situation occurs where you cannot disengage
the parking brake, use a self-loading dolly or tire skates. Before doing so, always check the manufacturer’s
specifications and recommended load capacity.
Pull onto the Flatbed Truck
The method used to pull CybertruckModel SModel X onto the truck depends on whether a tow eye is available (provided with
your vehicle at time of purchase).
If equipped with a tow eye:
1. Remove the nose cone by inserting a plastic pry tool into the top right corner, and gently prying it toward you. When the
clip releases, pull the nose cone toward you, without twisting or bending, to release the three remaining clips.
NOTE: If the nose cone is equipped with a removable slot, which is distinguished by the ridge that sits directly below the
slot, remove the slot by prying it from the bottom and around the edge until the entire slot is removed.
Remove the tow eye cover by inserting a small flat screwdriver into the slot located along the top of the cover, then prying
gently to release the cover from the top snap Remove the tow eye cover by inserting a small flat screwdriver into the slot
located along the top of the cover, then prying gently to release the cover from the top snap.
CAUTION: Keep the tow eye cover in a safe place so you can replace it when transporting is complete.

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2. If CybertruckModel SModel X is equipped with sensors on the nose cone, you also need to disconnect the electrical
connectors. To do so, press down on the tab and pull to release.

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3. Fully insert the tow eye into the opening, then turn it counter-clockwise until securely fastened.

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4. Attach the winch cable to the tow eye.
CAUTION: Before pulling, make sure the tow eye is securely tightened.
5. Pull CybertruckModel SModel X slowly onto the flatbed truck.
6. Shift CybertruckModel SModel X into Park by pressing the button on the end of the gear selector.
If not equipped with a tow eye:

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WARNING: If the vehicle is pulled onto the flatbed truck without a tow eye, all suspension fasteners should be checked
for proper torque and all components should be visually inspected for damage prior to driving the vehicle again. If a
fastener is loose, or if any damage is found, the affected component(s) should be replaced.
1. Attach the tow straps to the large hole on each of the rearmost lower suspension arms underneath the front of the vehicle.

2. To protect the underbody from any damage, place a protective barrier (such as a piece of wood) between the tow strap and
the underbody.
3. Pull CybertruckModel SModel X slowly onto the flatbed truck.
4. Shift CybertruckModel SModel X into Park by pressing the button on the end of the gear selector.
Secure the Tires
The vehicle's tires must be secured onto the truck using the eight-point tie-down method.
• Ensure any metal parts on the tie-down straps do not contact painted surfaces or the face of the wheels.
• Do not place tie-down straps over body panels or through the wheels.

CAUTION: Attaching tie-down straps to the chassis, suspension or other parts of the vehicle's body may cause damage.
If Vehicle Has No Power
If CybertruckModel SModel X has no low voltage power, perform the following steps to open the hood or jump start the low
voltage battery.
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1. Open the hood. See Opening the Hood with No Power on page 589 for more information on opening the hood if the vehicle
does not have power.
2. Jump start the low voltage battery (see Jump Starting on page 595).
NOTE: Tow providers: See Running Out of Range on page 589 for more information on transporting the vehicle to a charging
station and preparing the vehicle to charge.

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Instructions for Transporters
DO NOT TRANSPORT WITH WHEELS ON THE GROUND
The front motor in CybertruckModel SModel X generates power when the wheels spin. Always transport
CybertruckModel SModel X with all four tires off the ground. Ensure that the tires are unable to spin at any time during
transport.
WARNING: NEVER TRANSPORT YOUR VEHICLE WITH THE TIRES IN A POSITION WHERE THEY CAN SPIN. DOING SO
CAN LEAD TO SIGNIFICANT DAMAGE AND OVERHEATING. IN RARE CASES EXTREME OVERHEATING MAY CAUSE
THE SURROUNDING COMPONENTS TO IGNITE.

Do not transport CybertruckModel SModel X using any method that is not specified by Tesla. Adhere to the instructions
provided in the following sections and observe all warnings and cautions provided. Damage caused by improper transporting
of your vehicle is not covered by the warranty.
NOTE: Tesla is not liable or responsible for reimbursing services not dispatched through Tesla Roadside Assistance.
Approved Methods for Transporting
NOTE: The tires are allowed to rotate slowly (under 3 mph or 5 km/h) and for a very short distance (less than 30 feet or 10
meters) only when Transport Mode is enabled (see Activate Transport Mode on page 574) while the vehicle is being winched
onto a flatbed truck or pulled out of a parking space for repositioning. Exceeding these boundaries can lead to significant
damage and overheating that is not covered by the warranty.
A flatbed truck or comparable transport vehicle is the recommended method of transporting CybertruckModel SModel X. The
vehicle can face either direction when using a flatbed.

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If CybertruckModel SModel X must be transported without a flatbed truck, then wheel lifts and dollies must be used to ensure
that all four wheels are off of the ground. This method may only be used for a maximum of 35 miles (55 km), and must not
exceed the manufacturer speed rating of the dollies. With this method, Tesla recommends the vehicle facing forward so that
the front wheels are lifted and the rear wheels are on dollies.
NOTE: Transporting CybertruckModel SModel X with the front wheels on dollies is not recommended, but may be done if an
external steering wheel lock is applied and care is taken to prevent the front wheels from spinning. DO NOT TRANSPORT
YOUR VEHICLE IF THERE IS ANY CHANCE OF THE FRONT WHEELS SPINNING.

CAUTION: Enable Transport Mode (see Activate Transport Mode on page 574) before winching
CybertruckModel SModel X onto a flatbed truck (see Pull onto the Flatbed Truck - With Tow Eye on page 574). If
Transport Mode is not available or the touchscreen is not accessible, self-loading dollies or tire skates must be used to
load the vehicle into the approved transportation position. Tesla is not responsible for any damage caused by or during
the transport of CybertruckModel SModel X, including personal property damage or damage caused by using selfloading dollies or tire skates.
WARNING: CybertruckModel SModel X is equipped with high voltage components that may be compromised as a result
of a collision (see High Voltage Components on page 457). Before transporting CybertruckModel SModel X, it is
important to assume these components are energized. Always follow high voltage safety precautions (wearing personal
protection equipment, etc.) until emergency response professionals have evaluated the vehicle and can accurately
confirm that all high voltage systems are no longer energized. Failure to do so may result in serious injury.
Disable the Self-Leveling Air Suspension System
If CybertruckModel SModel X is equipped with the air suspension system, it automatically self-levels, even when power is off.
To prevent damage, you must activate Jack Mode to disable self-leveling:
1. Touch Controls > Suspension on the touchscreen.
2. Press the brake pedal, then touch Very High to maximize height.
3. Touch Controls > Service > Jack Mode.

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When Jack mode is active, CybertruckModel SModel X displays this indicator light on the instrument panel,
along with a message telling you that active suspension is disabled.

NOTE: Jack Mode cancels when driving speed exceeds 4 mph (7 kph).
WARNING: Failure to activate Jack Mode on a vehicle equipped with the air suspension system can result in the vehicle
becoming loose during transport, which may cause significant damage.
Activate Transport Mode
Transport Mode keeps the parking brake disengaged while winching CybertruckModel SModel X onto a flatbed truck. When
active, Transport Mode displays a message indicating that the vehicle will remain free-rolling. The following are required to
enable Transport Mode:
• Low voltage power is required. You are unable to use the touchscreen to activate Transport Mode if
CybertruckModel SModel X has no power.
• CybertruckModel SModel X must detect a key fob. Transport Mode is available only when a key fob is detected.
• Ensure the vehicle is not connected to a charger. Transport Mode is not available if CybertruckModel SModel X is still
plugged in.
To activate Transport Mode:
1. Ensure the vehicle is in Park.
2. Chock the tires or otherwise ensure CybertruckModel SModel X is secure.
3. Press and hold the brake pedal, then on the touchscreen, touch Controls > Service > Towing. The touchscreen displays a
message reminding you how to properly transport CybertruckModel SModel X.
4. Press the Transport Mode button. You can tell Transport Mode is enabled because this button is blue.
CybertruckModel SModel X is now free-rolling and can slowly be rolled (no faster than walking speed) or winched.
To cancel Transport Mode, touch Transport Mode again or shift CybertruckModel SModel X into Park. If your phone key is not
detected, canceling Transport Mode powers off CybertruckModel SModel X. You may need your key card to restart your
vehicle.
NOTE: If CybertruckModel SModel X loses low voltage power after Transport Mode is enabled, Transport Mode cancels.
CAUTION: If the electrical system is not working, and you therefore cannot use the touchscreen to activate Transport
Mode, use self-loading dollies or tire skates. Before doing so, always check the manufacturer's specifications and
recommended loading capacity.
Pull onto the Flatbed Truck - With Tow Eye
1. Locate the tow eye.
2. Remove the tow eye cover by inserting a small flat screwdriver into the slot located along the top of the cover, then prying
gently to release the cover from the top snap.

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NOTE: Keep the tow eye cover in a safe place so you can replace it when towing is complete.
3. Fully insert the tow eye into the opening, then turn it counter-clockwise until securely fastened.

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4. Attach the winch cable to the tow eye.
CAUTION: Before pulling, make sure the tow eye is securely fastened.
5. Activate Transport Mode by touching Controls > Service > Towing.
6. Pull CybertruckModel SModel X slowly onto the flatbed truck.

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Pull onto the Flatbed Truck - Without Tow Eye
CAUTION: To avoid damage, only pull the vehicle onto a flatbed truck using a properly-installed tow eye. Using the
chassis, frame, or suspension components to pull the vehicle can result in damage.
WARNING: If the vehicle is pulled onto the flatbed truck without a tow eye, all suspension fasteners should be checked
for proper torque and all components should be visually inspected for damage prior to driving the vehicle again. If a
fastener is loose, or if any damage is found, the affected component(s) should be replaced.
It is strongly recommended that you connect the winch to your vehicle's tow eye, as described previously. However, if a
situation arises in which the tow eye is not available (lost, misplaced, etc.), the following instructions describe how to attach
tow straps.
1. Attach the tow straps to each of the lower suspension arms underneath the front of the vehicle.

2. To protect the underbody from damage, place a protective barrier (such as a piece of wood) between the tow strap and
underbody.
3. Activate Transport Mode by touching Controls > Service > Towing.
4. Pull CybertruckModel SModel X slowly onto the flatbed truck.
Secure the Tires
The vehicle's tires must be secured onto the truck using the eight-point tie-down method.
• Ensure any metal parts on the tie-down straps do not contact painted surfaces or the face of the wheels.
• Do not place tie-down straps over body panels or through the wheels.
CAUTION: Attaching the tie-down straps to the chassis, suspension or other parts of the vehicle's body may cause
damage.

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If Vehicle Has No Power
If CybertruckModel SModel X has no low voltage power, perform the following steps to open the hood or jump start the low
voltage battery.
1. Open the hood. See Opening the Hood with No Power on page 589 for more information on opening the hood if the vehicle
does not have power.
2. Jump start the low voltage battery (see Jump Starting on page 595).
NOTE: Tow providers: See Running Out of Range on page 589 for more information on transporting the vehicle to a charging
station and preparing the vehicle to charge.

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Instructions for Transporters
DO NOT TRANSPORT WITH WHEELS ON THE GROUND
The front and rear motors in CybertruckModel SModel X generate power when the wheels spin. Always transport
CybertruckModel SModel X with all four tires off the ground. Ensure that the tires are unable to spin at any time during
transport.
WARNING: NEVER TRANSPORT YOUR VEHICLE WITH THE TIRES IN A POSITION WHERE THEY CAN SPIN. DOING SO
CAN LEAD TO SIGNIFICANT DAMAGE AND OVERHEATING. IN RARE CASES EXTREME OVERHEATING MAY CAUSE
THE SURROUNDING COMPONENTS TO IGNITE.

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Do not transport CybertruckModel SModel X using any method that is not specified by TeslaeBay logo. Adhere to the instructions
provided in the following sections and observe all warnings and cautions provided. Damage caused by improper transporting
of your vehicle is not covered by the warranty.
NOTE: TeslaeBay logo is not liable or responsible for reimbursing services not dispatched through Tesla Roadside Assistance.
Approved Methods for Transporting
A flatbed truck or comparable transport vehicle is the recommended method of transporting CybertruckModel SModel X. The
vehicle can face either direction when using a flatbed.

If CybertruckModel SModel X must be transported without a flatbed truck, then wheel lifts and dollies must be used to ensure
that all four wheels are off of the ground. This method may only be used for a maximum of 35 miles (55 km), and must not
exceed the manufacturer speed rating of the dollies. With this method, TeslaeBay logo recommends the vehicle faces forward so that
the front wheels are lifted and the rear wheels are on dollies.
NOTE: Transporting CybertruckModel SModel X with the front wheels on dollies is not recommended, but may be done if an
external steering wheelsteering yoke (or steering wheel) lock is applied and care is taken to prevent the front wheels from
spinning.
CAUTION: DO NOT TRANSPORT YOUR VEHICLE IF THERE IS ANY CHANCE OF ANY OF THE WHEELS SPINNING.

CAUTION: Enable Transport Mode (see Activate Transport Mode on page 581) before winching
CybertruckModel SModel X onto a flatbed truck. If Transport Mode is not available or the touchscreen is not accessible,
self-loading dollies or tire skates must be used to load the vehicle into the approved transportation position. Tesla is not
responsible for any damage caused by or during the transport of CybertruckModel SModel X, including personal
property damage or damage caused by using self-loading dollies or tire skates.

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NOTE: Transport Mode is only intended to allow for winching CybertruckModel SModel X onto a flatbed truck or repositioning
the vehicle out of a parking space. While in Transport Mode, the tires are allowed to rotate slowly (under 3 mph or 5 km/h) and
for a very short distance (less than 30 feet or 10 meters). See Activate Transport Mode on page 581. Exceeding these
boundaries can lead to significant damage and overheating that is not covered by the warranty.
WARNING: CybertruckModel SModel X is equipped with high voltage components that may be compromised as a result
of a collision (see High Voltage Components on page 457). Before transporting CybertruckModel SModel X, it is
important to assume these components are energized. Always follow high voltage safety precautions (wearing personal
protection equipment, etc.) until emergency response professionals have evaluated the vehicle and can accurately
confirm that all high voltage systems are no longer energized. Failure to do so may result in serious injury.
Disable the Self-Leveling Air Suspension System
NOTE: If CybertruckModel SModel X has no low voltage power, you need an external low voltage power supply to use the
touchscreen. See If Vehicle Has No Power on page 588.
Your CybertruckModel SModel X is equipped with an air suspension system that automatically self-levels the vehicle, even
when power is off. To prevent damage, you must activate Jack mode to disable self-leveling:
1. Touch Controls > Suspension on the touchscreen.
2. Press the brake pedal, and then touch Very High to maximize height.
3. Touch Controls > Service > Jack Mode.
NOTE: Jack mode cancels when driving speed exceeds 4 mph (7 km/h).
Activate Transport Mode
Transport Mode keeps the parking brake disengaged while winching CybertruckModel SModel X onto a flatbed truck. When
active, Transport Mode displays a message indicating that the vehicle will remain free-rolling. The following are required to
enable Transport Mode:
• Low voltage power. You are unable to use the touchscreen to activate Transport Mode if CybertruckModel SModel X has
no power.
• CybertruckModel SModel X must detect a key. Transport Mode is available only when a key is detected.
• Ensure the vehicle is not connected to a charger. Transport Mode is not available if CybertruckModel SModel X is still
plugged in.
To activate Transport Mode:
1. Ensure the vehicle is in Park.
2. Chock the tires and make sure CybertruckModel SModel X is secure.
3. Press and hold the brake pedal, and then on the touchscreen, touch Controls > Service > Towing. The touchscreen displays
a message reminding you how to properly transport CybertruckModel SModel X.
4. Press the Transport Mode button. You can tell Transport Mode is enabled because this button is blue.
CybertruckModel SModel X is now free-rolling and can slowly be rolled (no faster than walking speed) or winched.
To cancel Transport Mode, touch Transport Mode again or shift CybertruckModel SModel X into Park. If your phone key is not
detected, canceling Transport Mode powers off CybertruckModel SModel X. You may need your key card to restart the
vehicle.
NOTE: If the electrical system is not working, and you therefore cannot use the touchscreen to activate Transport Mode, use
self-loading dollies or tire skates. Before doing so, always check the manufacturer's specifications and recommended loading
capacity.
Pull Onto Flatbed Truck From Front (Using Tow Eye)
NOTE: If CybertruckModel SModel X has no low voltage power, you need an external low voltage power supply to open the
hood or use the touchscreen. See If Vehicle Has No Power on page 588.
CAUTION: To avoid damage, only pull the vehicle onto a flatbed truck using a properly-installed tow eye. Using the
chassis, frame, or suspension components to pull the vehicle can result in damage.
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1. Locate the tow eye. The tow eye is located in the front trunk.

2. Release the front tow eye cover by pressing firmly on its top right perimeter until it pivots inward, then gently pulling the
raised section toward you.To remove the tow eye cover, insert a small, flat screwdriver into the top and bottom slots,
release the snaps and pull the cover towards you.
NOTE: The front tow eye cover is connected to the vehicle's black negative (-) terminal.

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3. Fully insert the tow eye into the opening, then turn it counter-clockwise until securely fastened.

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4. Attach the winch cable to the tow eye.
CAUTION: Before pulling, make sure the tow eye is securely tightened.
5. Activate Transport Mode.
6. Pull CybertruckModel SModel X slowly onto the flatbed truck.
Pull Onto Flatbed Truck From Rear (Using Tow Eye)
NOTE: If CybertruckModel SModel X has no low voltage power, you need an external low voltage power supply to open the
hood or use the touchscreen. See If Vehicle Has No Power on page 588.
NOTE: Vehicles equipped with a hitch receiver cannot be pulled from the rear tow eye. Use the tow bar or hitch receiver only to
pull the vehicle to a safe location, such as onto a flatbed truck. Do not transport the vehicle with wheels on the ground.
CAUTION: To avoid damage, only pull the vehicle onto a flatbed truck using a properly-installed tow eye. Using the
chassis, frame, or suspension components to pull the vehicle can result in damage.
1. Locate the tow eye. The tow eye is located in the front trunk.

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2. Release the rear tow eye cover by pressing firmly on its bottom perimeter until it pivots inward, then gently pulling the
raised section toward you.

3. Fully insert the tow eye into the opening, then turn it counter-clockwise until securely fastened.

4. Attach the winch cable to the tow eye.
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CAUTION: Before pulling, make sure the tow eye is securely tightened.
5. Activate Transport Mode.
6. Pull CybertruckModel SModel X slowly onto the flatbed truck.
Pull onto the Flatbed Truck From Front (Without Tow Eye)
CAUTION: To avoid damage, only pull the vehicle onto a flatbed truck using a properly-installed tow eye. Using the
chassis, frame, or suspension components to pull the vehicle can result in damage.
WARNING: If the vehicle is pulled onto the flatbed truck using this method, all suspension fasteners should be checked
for proper torque and all components should be visually inspected for damage prior to driving the vehicle again. If a
fastener is loose, or if any damage is found, the affected component(s) should be replaced.
It is strongly recommended that you connect the winch to your vehicle's tow eye, as described previously. However, if a
situation arises in which the tow eye is not available (lost, misplaced, etc.), the following instructions describe how to attach
tow straps.
1. Attach the tow straps to each of the lower suspension arms underneath the front of the vehicle.
CAUTION: Do not attach the tow straps to any other suspension component. Only attach tow straps to the lower
suspension arms, as shown below.

2. To protect the underbody from damage, place a protective barrier (such as a piece of wood) between the tow strap and
underbody.
3. Activate Transport Mode.
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4. Pull CybertruckModel SModel X slowly onto the flatbed truck.
Pull Onto Flatbed Truck From Rear
CAUTION: To avoid damage, only pull the vehicle onto a flatbed truck using a properly-installed tow eye. Using the tow
hitch, chassis, frame, or suspension components to pull the vehicle can result in damage.
NOTE: Make sure Transport Mode is activated prior to pulling CybertruckModel SModel X onto the flatbed truck.
It is strongly recommended that you connect the winch to your vehicle's tow eye, as described previously. However, if a
situation arises in which the vehicle must be pulled from the rear, TeslaeBay logo recommends attaching the winch to the tow hitch.
Refer to the owner's manual for instructions on how to connect the tow hitch.
Secure the Tires
The vehicle's tires must be secured onto the truck using the eight-point tie-down method.
• Ensure any metal parts on the tie-down straps do not contact painted surfaces or the face of the wheels.
• Do not place tie-down straps over body panels or through the wheels.
CAUTION: Attaching the tie-down straps to the chassis, suspension or other parts of the vehicle's body may cause
damage.

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If Vehicle Has No Power
If CybertruckModel SModel X has no low voltage power, perform the following steps to open the hood or jump start the low
voltage battery.
1. Open the hood. See Opening the Hood with No Power on page 589 for more information on opening the hood if the vehicle

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TSB/Document ID: 2024.32_0824.pdf

Replacement Service Bulletin Number:

MFR Communication Date: 2024-08-31

MFR Internal Campaign ID/Software Version: 07/16/1905

Communication Type: Over The Air

NHTSA Components: UNKNOWN OR OTHER

MFR Component System:

MFR Component Subsystem:


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THINKCAR Bidirectional OBD2 Scanner Diagnostic Tool 689BT - All System Scan Tool with Bluetooth 5.0, 3000+ Active Tests,ECU Coding, 34+ Services, FCA, CAN-FD and DoIP, Wireless Update
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