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NHTSA ID Number: 11006912

Manufacturer Communication Number: 2024.26.100_082024.pdf

TSB/Document Date: 2024-09-04


Summary

TeslaeBay logo does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owner’s manual content for the vehicle converted to PDF format, and given the distribution method and NHTSA’s submission format requirements, it is the best available representative copy of owner’s manual content. However, a customer who accesses the owner’s manual via their vehicle’s touchscreen would only see the parts of this PDF file that are relevant to their vehicle.


plug it in. Always ensure you have more than enough charge to safely get to a charger.
• At Superchargers, leave some space between other vehicles, as neighboring stalls may share power.

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Scheduled Precondition and Charge
Schedule preconditioning and charging for Cybertruck. You can schedule preconditioning to help your vehicle charge more
efficiently, or to prepare Cybertruck for departure.
NOTE: You can also access Schedule from the Climate Controls screen, the Charging window, and the TeslaeBay logo mobile app
(v4.34.5 or higher required).
Cybertruck automatically saves your schedule for each location you create a schedule at. When you select Current Location,
the configured schedule can only be used when you return to the same approximate physical location.
NOTE: Scheduled charge cannot be used with fast chargers, including TeslaeBay logo Superchargers. Charging schedules you create
are ignored when you charge at a fast charger.

Create a Schedule
Create a Precondition and Charge schedule to specify the time and days you want Cybertruck to precondition or charge. To
create a schedule:
1. Touch Controls > Schedule.
2. Select the location for which you want to configure a schedule.
◦ Current Location: The current location of your car, based on your GPS coordinates.
NOTE: You must be parked to create a schedule for your current location.
◦ Home/Work: The saved location for your home and workplace. You can't choose these options if you don't have a saved
home or work (see Home, Work, and Favorite Destinations on page 95).
3. Touch Precondition to configure the time and the frequency you want the vehicle to precondition by.
4. Touch Charge to configure the time you want to start and stop, and the frequency you want to charge.
5. Select Create to create the schedule.
NOTE: If Repeat Weekly is not toggled, Cybertruck performs the schedule once. The vehicle then disables the schedule until
you manually re-enable the schedule.

Using Scheduled Charging
When you create or enable a scheduled charge, you can plug in your vehicle for a charge. If you scheduled a precondition or
charge for later in the day, Cybertruck waits until that time to precondition or charge.
When your schedules overlap, the vehicle uses the largest block of time for charging, if necessary. Example: You scheduled
Cybertruck to start charging at 2 AM and at 3 AM, but to stop charging at 2:30 AM and 5 AM, the vehicle combines the two
charge schedules into a single block from 2 AM to 5 AM.
When you specify an End by time, but not a Start at time, the vehicle briefly draws power when plugging in for scheduled
charging (you may hear clicking) to calculate the necessary start time to meet your charge limit. Example: You configure an
End by time of 2 AM and the vehicle needs 2 hours to charge to meet the charge limit. If you plug in your vehicle at 9 PM,
Cybertruck briefly draws power to calculate the start time and begins charging at 12 AM.
If you specify a Start at time and no End by time, the vehicle begins charging at the specified time and continues until your
charge limit is reached.
There are scenarios where Scheduled Charging starts immediately. These scenarios can occur when Cybertruck is plugged in:
• During a scheduled charge.
• Up to 12 hours after the start of a scheduled charge, if there is no specified End by time.
• When the next scheduled charge is more than 12 hours away and not the current day.
• When you haven't configured a Start at time and there is not enough time to reach the charge limit by the End by time.

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You can schedule your charge to finish right at a planned departure time to reduce energy costs, even in market regions where
off-peak utility rates are not applicable. Example, if charging starts as soon as you plug in, charging may complete much
sooner. This causes the Battery to cool down to ambient temperatures and requires energy to warm it back up by your
departure time. Therefore, even if off-peak utility rates are not applicable to you, TeslaeBay logo recommends that you charge until your
planned departure time in order to reduce energy consumption by specifying your departure time as the scheduled End by
time.

Preconditioning
Use Precondition to schedule a time when you want Cybertruck to be ready to drive. Cybertruck automatically calculates when
it needs to start preconditioning. This ensures that the cabin climate and Battery are preconditioned by your departure time.
Precondition warms the Battery for improved performance and ensures a comfortable cabin climate at your set departure time.
If you don't schedule a Precondition, Cybertruck only warms the Battery before charging if the Battery is too cold to charge,
and doesn't prepare the cabin climate.
NOTE: When Cybertruck is not plugged in, preconditioning operates but only when the Battery's charge level is above 20%.
Preconditioning can also help to increase range on your next trip because a preconditioned cabin and battery consumes less
energy when you begin driving. Preconditioning can reduce energy consumption while driving in vehicles with heat pumps,
because heat in the battery can be used to warm the cabin while driving.

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Getting Maximum Range
Factors Affecting Energy Consumption
While driving:
• Elevated driving speed.
• Environmental conditions such as cold or hot weather and wind.
• Using climate controls to heat or cool the cabin.
• Uphill travel: Driving uphill requires more energy and depletes range at a faster rate. However, driving downhill allows your
vehicle to regain a portion of its expended energy through regenerative braking (see Regenerative Braking on page 285).
• Short trips or stop-and-go traffic: It takes energy to bring the cabin and Battery to a specified temperature when starting
the vehicle. You may see a higher average consumption when the vehicle is used for very short trips or in heavy traffic.
• Heavy cargo load.
• Windows rolled down.
• The tonneau cover staying open.
Towing a trailer.
• Driving on soft or sandy terrain (see Off-Road Driving on page 297).
Wheels and tires not maintained.
• Customized settings or third-party accessories (roof or trunk racks, third party wheels).
While parked and not plugged in to a charger:
• Preconditioning the cabin or using climate controls.
• Summon.
• Vehicle infotainment and climate controls system.
• Sentry mode.
TeslaeBay logo or third-party mobile app requests.
• The outlets in the cabin or the cargo bed are in use. For more information, see Interior Electronics on page 186 and Cargo
Bed Outlets on page 190.

Tips to Maximize Range
You can maximize your driving range using the same driving habits you use to conserve fuel in a gasoline-powered vehicle. To
achieve maximum range:
• Slow down your driving and avoid frequent and rapid acceleration. Consider using Chill Mode (touch Controls >
Acceleration) and Speed Assist (see Speed Assist on page 76) to assist in controlling your acceleration and speed.
• If safe to do so, modulate the accelerator pedal instead of using the brake pedal when gradually slowing down. Whenever
Cybertruck is moving and you are not pressing the accelerator pedal, regenerative braking slows down the vehicle and
feeds surplus energy back to the Battery (see Regenerative Braking on page 285).
• Limit the use of resources such as heating and air conditioning. Using seat and steering wheel heaters (if equipped) to keep
warm is more efficient than heating the cabin using climate controls.
• With your vehicle plugged in, use the mobile app to precondition your vehicle to ensure the cabin is at a comfortable
temperature and windows are defrosted (if needed) before your drive by touching Climate > On and customizing your
preferences (see Mobile App on page 18).
• Touch Schedule, (also available on both the charging and climate control screens) to set a time when you want your vehicle
to be ready to drive (see Scheduled Precondition and Charge on page 111).
• Ensure the wheels are aligned to specification, the tires are kept at the recommended inflation pressures (see Tire
Pressures on page 415), and are rotated when needed (see Maintenance Service Intervals on page 117).

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• Install wheel covers (if equipped) to reduce wind resistance.
• Lighten your load by removing any unnecessary cargo.
• Fully raise all windows and close the tonneau cover.
• Features such as Sentry Mode and Cabin Overheat Protection can impact range. Disable features when not needed.
• To prevent an excessive amount of energy consumption while the vehicle is idle, keep the vehicle plugged in when not in
use.
It is normal for estimated range to decrease slightly over the first few months before leveling off. Over time, you may see a
gradual, but natural, decrease in range at full charge – this depends on factors such as the mileage and age of the Battery.
Your Cybertruck will inform you in the unlikely event a hardware issue is causing excessive Battery or range degradation.

Range Assurance
The driving range displayed in Cybertruck is an estimate of the remaining battery energy based on EPA-rated consumption. It
may not account for your personal driving patterns or external conditions. The displayed range on the may decrease faster
than the actual distance driven.
Your vehicle continuously monitors its energy level and proximity to known charging locations.
Touch Chargers in the Navigation search bar to toggle between types of chargers, including Superchargers and
destination charging sites.

When you are at risk of driving beyond the range of known charging locations, the touchscreen displays a message giving you
the opportunity to display a list of charging locations that are within range. When you select a charging location from the list,
Cybertruck provides navigation instructions and the turn-by-turn direction list displays the predicted amount of energy that
will remain when you arrive at the charging destination.
Trip Planner routes you through Supercharger locations to minimize the amount of time you spend charging and driving. To
enable, touch Controls > Navigation > Trip Planner.

Energy App
The Energy app provides a visual representation of your vehicle's real-time and projected energy usage.

Touch to open the Energy app and choose from the different tabs. The energy chart's colored line represents your actual
driving energy consumption whereas the gray line represents predicted usage. You can customize the chart units by touching
Controls→ Display→ Energy Display.
Drive: Monitor the amount of energy being used while driving. You can track the real-time energy consumption broken down
by categories, compare against different baseline projections, and view range tips tailored to your drive to understand how to
improve energy efficiency.
• Choose Trip while navigating to a destination to compare the actual usage against the estimated projection.
• Choose Rated to compare the actual energy or range usage against the estimated driving distance (or energy) available.
• Choose between Current Drive to view data from your current drive or Since Last Charged to include data since the vehicle
was last charged.
• View Range Tips to understand impacts on battery consumption and suggestions to maximize range and efficiency.
Park: Monitors the amount of energy lost while Cybertruck is parked.

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• Choose between Since Last Drive or Since Last Charge.
• View how much idle energy has been consumed while your vehicle is parked and suggestions to decrease energy loss.

Powershare Home Backup
Prerequisites
Before you can use Powershare Home Backup, make sure that the following requirements are met:
• Cybertruck is running vehicle firmware 2024.14 or later.
• You have the TeslaeBay logo mobile app version 4.31 or later (see Mobile App on page 18).
• You have the TeslaeBay logo Universal Wall Connector with Powershare Gateway installed in your home.
For more information about installation and to purchase a TeslaeBay logo Universal Wall Connector, go to the TeslaeBay logo shop: https://
shop.tesla.com/.

To Use Powershare Home Backup
Before using Powershare Home Backup, enable it from your vehicle's touchscreen by touching Controls > Charging >
Powershare Home Backup .
Once Powershare Home Backup is enabled, your Cybertruck automatically begins to provide power to your house when:
• The electric grid stops providing power to your home (there is a power outage).
CAUTION: When the grid first stops providing power to your home, your home may lose power briefly as Cybertruck
prepares to begin Powershare Home Backup.
• The high voltage BatteryeBay logo has more energy remaining than the Powershare discharge limit (see Setting the Discharge Limit
on page 402).
• Cybertruck is connected to the Universal Wall Connector.
When Powershare Home Backup is actively providing power to your home, the touchscreen displays the TeslaeBay logo
Powershare icon.

The charge port status light is also purple to indicate that Cybertruck is providing power from the high voltage BatteryeBay logo (see
Charge Port Light on page 392).
You can also see the status of the high voltage BatteryeBay logo on the touchscreen, or in the mobile app.

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1. Energy remaining: The total estimated driving distance or energy percentage (depending on your display setting) available.
The amount of energy available to Powershare Home Backup (the amount remaining above the Powershare limit) is shown
in purple.
2. Powershare rate: The amount of power currently being provided by the high voltage BatteryeBay logo.
3. Powershare discharge limit: The level of energy remaining at which at the high voltage BatteryeBay logo stops providing power.
Maximum Draw
Cybertruck provides a maximum draw of 11.5 kW.
NOTE: The maximum draw may be limited by the charger installed in your home. TeslaeBay logo strongly recommends that the charger
(such as a TeslaeBay logo Wall Connector) that you use for Powershare Home Backup is connected to a 240V circuit.
Setting the Discharge Limit
You can set the discharge limit from the TeslaeBay logo mobile app by adjusting the slider.
When Powershare Home Backup is active, you can see how much energy is remaining in the high voltage BatteryeBay logo above the
discharge limit in the vehicle status area of the touchscreen, or by touching Controls > Charging.
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To Stop Powershare Home Backup
To stop Cybertruck from providing power to your home, touch Controls > Charging > Stop Powershare
To restart Powershare, touch Controls > Charging > Start Powershare.
Powershare Home Backup also stops providing power when:
• The high voltage BatteryeBay logo discharges past the Powershare discharge limit.
• The electric grid starts supplying power (the power outage ends).
When the grid is about to start providing power again, you receive a notification from the TeslaeBay logo mobile app and on the vehicle
touchscreen.
CAUTION: When the grid begins providing power to your home again, your home may lose power for several seconds as
Cybertruck stops providing power.

Limitations
Be aware of the following limitations when using Powershare Home Backup.
• While Cybertruck is actively providing power to your home, the AC outlets in the cabin and in the cargo bed are disabled
(see Interior Electronics on page 186 and Cargo Bed Outlets on page 190).
If Powershare Home Backup stops providing power, you receive a notification on the vehicle touchscreen and through the
TeslaeBay logo mobile app. This may happen for one of the following reasons.
• Your home is drawing more power than Powershare Home Backup can provide. In this case, reduce the load as much as
possible (for example, by turning off large appliances).
• The high voltage BatteryeBay logo is cold. This is more likely in low ambient temperatures (for example, if Cybertruck is parked in a
cold garage) or if Cybertruck has not been driven recently.
• There is an issue with the Universal Wall Connector, with your vehicle's charge port, or with your vehicle's high voltage
Battery. Check the touchscreen for an alert with more information.

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Backup Troubleshooting
• If a brownout or blackout is experienced during backup operation, reduce the loads and check that the load breakers have
not opened.
NOTE: See tesla.com/support/energy/powerwall/own/best-practices-during-power-outages for best practices to extend
the backup duration of your system during an outage.
• If it is necessary to restart the Powershare Gateway, TeslaeBay logo support may direct you to press the Reset button on the device.

1. Powershare Gateway RESET button
2. Powershare Gateway circuit breaker (in most whole-home backup systems)
Technical Support
If you need further assistance, contact the TeslaeBay logo Support team via the Contact Us page:
tesla.com/support/energy/more/additional-support/contact-us
Have the following information available when contacting TeslaeBay logo:
• Owner name
• Best way for TeslaeBay logo to contact you (name, phone number, email)
• Powershare Gateway serial number
• Brief description of the issue
Find the serial number on a sticker on the panel cover of Powershare Gateway.

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Software Updates
Loading New Software
TeslaeBay logo updates your vehicle's software wirelessly, constantly providing new features. TeslaeBay logo recommends you install software
updates at the earliest opportunity on your vehicle. To ensure the fastest and most reliable delivery of software updates, leave
Wi-Fi turned on and connected whenever possible. In most cases, your vehicle must be connected to Wi-Fi to download the
software update (see Wi-Fi on page 21).

Downloading vs. Installing New Software
There are two steps to receiving a new update: downloading the software (which requires Wi-Fi), and installing it. For your
convenience, you can start downloads and installations using the TeslaeBay logo mobile app.
Download
When a software update is available for download, the download occurs automatically, showing a green arrow at the top of the
touchscreen. If the vehicle is not connected to Wi-Fi, a yellow download icon appears. Although you can drive while the
software update is being downloaded, doing so can interrupt the download if your vehicle loses the Wi-Fi connection. When
the software update is fully downloaded and ready to install, a clock icon displays at the top of the touchscreen.
NOTE: To ensure the fastest and most reliable download of software updates, leave the Wi-Fi turned on and connected
whenever possible (see Wi-Fi on page 21).
Install
You CANNOT drive while software is being installed. If plugged in, your vehicle will stop charging until the installation is
complete. To start the installation, touch the yellow clock icon at the top of the touchscreen. Touch Install Now to begin the
installation immediately or touch Set For This Time to choose a different start time. At any time before the update installs, you
can touch this clock icon to reschedule. If you are driving Cybertruck at the scheduled update time, the update is canceled
and must be rescheduled. You can also view, download, and install software updates by navigating to Controls > Software. If
available, connect to Wi-FI to download the update.
Software updates are not performed when certain features are active, such as Keep Climate On, Dog Mode, or Camp Mode.
NOTE: Software updates will not install if Keep, Dog, or Camp mode are enabled (see Keep Climate On, Dog, and Camp on
page 365).
NOTE: On an as-needed basis, TeslaeBay logo also sends software updates using a cellular connection.
NOTE: Some software updates take approximately 30 minutes to complete (some may take longer). Cybertruck must be in
Park while the software is being updated.
WARNING: Do not attempt to use the vehicle while the software is being installed. Vehicle functions, including some
safety systems and opening or closing the doors or windows, may be limited or disabled when installation is in progress
and you could damage the vehicle.

Software Update Preferences
TeslaeBay logo determines how, when, and where to send updates to vehicles based on various factors unique to each release. In
Controls > Software, you can choose how quickly you want to receive updates that are ready for your vehicle. Be an early
adopter by selecting Advanced (which will have additional releases), or wait until others have installed (which will result in
fewer releases) by selecting Standard. Choosing Advanced does not enroll your vehicle in TeslaeBay logo's early access program.
TeslaeBay logo does not update your software upon request for those wanting to receive the latest features and improvements.
Selecting Advanced and consistently connecting to Wi-Fi (see Wi-Fi on page 21) is the best way to quickly receive the latest
software updates.
If the touchscreen displays a message indicating that a software update was not successfully completed, wait for the next
software update to deploy to your vehicle.
NOTE: The software update screen persists until you install the update. Install a software update as soon as possible. Any
harm resulting from failure to install a software update is not covered by the vehicle’s warranty. Failure or refusal to install
updates can cause some vehicle features to become inaccessible or digital media devices may become incompatible.

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NOTE: TeslaeBay logo may update or reinstall your vehicle's software as part of the normal diagnostic, repair, and maintenance process
within TeslaeBay logo Service.
NOTE: Reverting to a previous software version is not possible.

Charging
If Cybertruck is charging when the software update begins, charging stops. Charging resumes automatically when the
software update is complete.

Viewing Release Notes
When a software update is complete, read the release notes displayed on the touchscreen to learn about changes or new
features. To display release notes about the current version of your vehicle's software at any time, touch Controls > Software >
Release Notes.
TeslaeBay logo strongly recommends reading all release notes. They may contain important safety information or operating instructions
for your Cybertruck.

Maintenance Service Intervals
Service Intervals
TeslaeBay logo recommends the following maintenance items and intervals, as applicable to your vehicle, to ensure continued reliability
and efficiency of your Cybertruck.
For additional information on vehicle alerts, see Troubleshooting Alerts on page 508.
Brake fluid health check every 4 years (replace if necessary)*.
A/C desiccant bag replacement every years.
• Cabin air filter replacement every 2 years.
• Clean and lubricate brake calipers every year or 12,500 miles (20,000 km) if in an area where roads are salted during
winter.
• Rotate tires every 6,250 miles (10,000 km) or if tread depth difference is 2/32 in (1.5 mm) or greater, whichever comes
first.
Brake fluid health check every 4 years (replace if necessary)*.
A/C desiccant bag replacement every 3 years.
• Cabin air filter replacement every 3 years.
• Clean and lubricate brake calipers every year or 12,500 miles (20,000 km) if in an area where roads are salted during
winter.
• Rotate tires every 6,250 miles (10,000 km) or if tread depth difference is 2/32 in (1.5 mm) or greater, whichever comes
first.
Brake fluid health check every 4 years (replace if necessary)*.
A/C desiccant bag replacement every 8 years.
• HEPA filter replacement every 2 years, or every year in cases of off-road/dirt road driving.
• Clean and lubricate brake calipers every year or 12,500 miles (20,000 km) if in an area where roads are salted during
winter.
• Rotate tires every 6,250 miles (10,000 km) or if tread depth difference is 2/32 in (1.5 mm) or greater, whichever comes
first.
*Heavy brake usage due to towing, mountain descents, or performance driving -- especially for vehicles in hot and humid
environments -- may necessitate more frequent brake fluid checks and replacements.
NOTE: Any damage caused by opening the Battery coolant reservoir is excluded from the warranty.

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NOTE: The above intervals are based on typical driving behaviors and scenarios. Depending on various circumstances such as
driving behavior, usage, environmental conditions, etc., the above maintenance items may need to be performed more or less
frequently than specified. Additionally, the above list should not be considered comprehensive and does not include
consumable parts such as the windshield wiper, brake pads, etc.
NOTE: Damages or failures caused by maintenance or repairs performed by non-TeslaeBay logo certified technicians are not covered by
the warranty.
For more do-it-yourself maintenance procedures and information, see https://www.tesla.com/support/do-it-yourself-guides.

Schedule Service
Scheduling a service visit through the mobile app is easy. After touching Service, select the type of service needed and follow
the directions in the mobile app. Provide as much detail as possible to better help the Service team identify the cause of
concern, such as:
• Photos, sound recordings, or videos.
• Date(s), time(s), and time zone when the issue occurred.
• Approximate speed the vehicle was traveling (if applicable).
• Environmental conditions (rain, snow, cold, etc.).
• Road name and type of road (if applicable).
• Quality of lane markings (if applicable).
• Applicable vehicle settings.
• Identifiable symptoms.
Visit https://www.tesla.com/support/service-visits for more information on scheduling service.

Daily Checks
• Check the Battery’s charge level, displayed on the touchscreen or mobile app.
• Check the condition and pressure of each tire (see Tire Pressures on page 415).
• Check that all exterior lights, horn, turn signals, and the wiper and washers are working.
• Check for any unexpected indicator lights or vehicle alerts on the touchscreen.
• Check the operation of the brakes, including the parking brake.
NOTE: Because Cybertruck uses regenerative braking (see Regenerative Braking on page 285), the brake pads are typically
used less frequently than those in traditional braking systems. To avoid the accumulation of rust and corrosion, TeslaeBay logo
recommends frequently pressing the brake pedal to apply the mechanical brakes, which dries the brake pads and rotors.
• Check the operation of the seat belts (see Seat Belts on page 215).
• Look for abnormal fluid deposits underneath Cybertruck that might indicate a leak. It is normal for a small pool of water to
form (caused by the air conditioning system’s dehumidifying process).
• Look around the exterior of Cybertruck and immediately remove any corrosive substances (such as bird droppings, tree
resin, tar spots, dead insects, industrial fallout, etc.) to prevent damage to the exterior (see Cleaning on page 126).

Weekly Checks
• During wet weather, clean Autopilot cameras weekly (see Cleaning a Camera on page 198). Otherwise, clean them monthly
during dry weather.

Monthly Checks
• Check windshield washer fluid level and top up if necessary (see Topping Up Windshield Washer Fluid on page 431).
• Check that the air conditioning system is operating correctly (see Operating Climate Controls on page 363).

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NOTE: In addition to cooling the interior, the air conditioning compressor also cools the Battery. Therefore, in hot weather, the
air conditioning compressor can turn on even if you turned it off. This is normal because the system’s priority is to cool the
Battery to ensure it stays within an optimum temperature range to support longevity and optimum performance. Also, even
when not in use, you may hear Cybertruck emit a whining noise or the sound of water circulating. These sounds are normal and
occur when the internal cooling systems turn on to support various vehicle functions, such as maintaining the low voltage
battery and balancing the temperature of the high voltage BatteryeBay logo.

Fluid Replacement Intervals
Battery coolant and brake fluid levels should only be checked by TeslaeBay logo or a professional automotive repair shop. Specific
service information is available in the Service Manual.
Battery coolant: Your Battery coolant does not need to be replaced for the life of your vehicle under most circumstances.
NOTE: Any damage caused by opening the Battery coolant reservoir is excluded from the warranty.
Brake fluid: Do not top up your brake fluid.

Software
Updating software is important to ensure proper operation and longevity of your vehicle's components. You must install a
software update at the earliest opportunity. See Software Updates on page 116.
TeslaeBay logo may update or reinstall your vehicle's software as part of the normal diagnostic, repair, and maintenance process within
Service.

High Voltage Safety
Your Cybertruck has been designed and built with safety as a priority. However, be aware of these precautions to protect
yourself from the risk of injury inherent in all high-voltage systems:
• Read and follow all instructions provided on the labels that are attached to Cybertruck. These labels are there for your
safety.
• The high voltage system has no user-serviceable parts. Do not disassemble, remove or replace high voltage components,
cables or connectors. High voltage cables are colored orange for easy identification.
• If a collision occurs, do not touch any high voltage wiring, connectors, or components connected to the wiring.
• In the unlikely event that a fire occurs, immediately contact your local fire emergency responders.
WARNING: Assume that the low voltage components of Cybertruck, including all cables and connectors, are always
energized. 48V low voltage connectors are colored blue for easy identification, and wires that operate at 48V are
marked with blue tape.
Do not handle low voltage cables or connect/disconnect connectors when the low voltage system is powered. Because
the 48V low voltage system operates at a higher voltage than a typical low voltage system, there is an increased risk of
personal injury, arcing, or component damage if the low voltage components of Cybertruck are handled improperly.
WARNING: Always disconnect the charge cable before working underneath Cybertruck, even if charging is not in
progress.
WARNING: Keep your hands and clothing away from cooling fans. Some fans operate even when Cybertruck is powered
off.
WARNING: Some fluids (Battery acid, Battery coolant, brake fluid, windshield washer additives, etc.) used in vehicles are
poisonous and should not be inhaled, swallowed, or brought into contact with open wounds. For your safety, always read
and follow instructions printed on fluid containers.

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Cleaning
Cleaning the Exterior
To prevent damage to the exterior, immediately remove corrosive substances (such as grease, oil, bird droppings, tree resin,
dead insects, tar spots, road salt, industrial fallout, etc.). Do not wait until Cybertruck is due for a complete wash. If necessary,
use denatured alcohol to remove tar spots and stubborn grease stains, then immediately wash the area with water and a mild,
non-detergent soap to remove the alcohol.
NOTE: It is normal for the stainless steel exterior to mature over time, resulting in minor changes to the reflective properties
and color of the metal.
Dents and Scratches
The stainless steel exterior of Cybertruck is more resistant to dents and dings than most other vehicles. However, Cybertruck
does not have a clear coat on the surface of the exterior body panels, meaning any scratches that appear are in the stainless
steel panels themselves. Anyone performing scratch repair should refer to the applicable "Exterior Stainless Steel Panel
Refinishing" procedure within the Collision Repair Manual on service.tesla.com. In addition, do not use, and/or immediately
remove, chemical, corrosive, or non-pH neutral substances (including but not limited to: acidic liquids or materials, grease, oil,
tree resin, dead insects, tar spots, road salt, industrial fallout, etc.) as they can cause corrosion on the vehicle's exterior.
CAUTION: TeslaeBay logo is not liable for any damage caused by failing to refer to official guidance.
Surface Contamination
Over time, you may notice contamination on the surface of the stainless steel body panels. These spots may appear as orange
or brown rust. However, it is important to note that your Cybertruck is not rusting. Refer to the DIY Guide for more
information.
Keep the exterior cameras free of dirt, condensation, or obstructions. These substances can cause unclear pictures or
Autopilot and safety features to stop working (see Cleaning a Camera on page 198).
Follow these steps when washing the exterior of Cybertruck:
1. Before washing, flush grime and grit from the vehicle using a hose. Flush away accumulations of mud in areas where debris
easily collects (such as wheel wells and panel seams). If salt has been used on the highways (such as during winter
months), thoroughly rinse all traces of road salt from the underside of the vehicle, wheel wells, and brakes.
2. Mix a mild, pH-neutral soap (such as car shampoo) with water until it gets soapy.
3. Soak a soft cleaning sponge in the soap mixture and hand wash Cybertruck.
CAUTION: Some cleaners and car shampoos contain chemicals that can cause damage or discoloration, especially
for plastic trim pieces, exterior lights, or camera lenses. For example, some car cleaning formulas contain hydroxide
or other highly alkaline or caustic ingredients that can damage exterior components. Do not use acidic products
either. Damage or discoloration resulting from cleaning products is not covered by the warranty.
4. After washing, rinse with clean water to prevent soap from drying on the surfaces.
5. Dry thoroughly with microfiber cloths (ensure the cloths are clean of sand, dirt, rocks, etc.), one in each hand, rotating in
circular motions until the surface is dry.
For a waterless wash:
1. Hand wash using a non-ionic pH-neutral waterless wash with a high quality microfiber towel.
2. Dry any streaks thoroughly with a chamois.
3. Remove oil and grease with an organic solvent, such as alcohol or ethyl alcohol.
NOTE: Do not use alcohol or ethyl alcohol on the head or tail lights.
For spot cleaning: Use a glass cleaner and microfiber cloth. Spray glass cleaner and wipe in a zig-zag motion when cleaning
large areas, such as entire panels.

Owner's Manual

410

Maintenance
Use isopropyl alcohol wipes (such as those used to clean glasses or screens) to clean away small stains.
NOTE: TeslaeBay logo does not recommend taking Cybertruck through an automatic car wash.
Cleaning Mud
If your vehicle is covered in mud, such as after off-roading, rinse the entire exterior of the vehicle with water. It is important to
regularly clean the exterior of Cybertruck after off-roading because mud and debris can quickly build up and limit some
vehicle functions.
For certain components, such as the underside, wheel wells, panel seams, and radiator, use a power washer to remove stuckon mud or debris. Then follow the rest of the regular cleaning on page 126 steps, as explained above. Wipe away mud from the
headlights, tail lights, and cameras, as it may affect your vehicle’s ability to drive safely.
Mud and rocks can get trapped between the wheel cover and wheel well. This may cause noise or vibration. Remember to
clear mud, dirt, and rocks from the wheel wells after off-roading.
CAUTION: Damage to the vehicle as a result of debris or mud buildup is not covered by the warranty.
Window Cleaning and Treatments
Clean windows and mirrors using an automotive glass cleaner. Do not scrape or use any abrasive cleaning fluid on glass or
mirrored surfaces. Follow the directions in Cleaning the Exterior on page 126 for best practices in cleaning the exterior glass.
To add a hydrophobic coating to your vehicle's windows, apply the coating only to the side and rear windows, not the front
windshield—doing so may affect the visibility of the autopilot cameras. Follow the hydrophobic coating manufacturer’s
instructions for application details.
NOTE: TeslaeBay logo is not responsible for any damage associated with applying window treatments on your vehicle.
Car Wash
If taking Cybertruck to an automatic car wash is necessary, Car Wash Mode closes all windows, locks the charge port, and
disables windshield wipers, Sentry Mode, and walk-away door locking. To enable, touch Controls > Car Wash. Your vehicle
must be stationary and not actively charging.
If using an automatic car wash, Enable Free Roll keeps your vehicle in Neutral and activates free roll for the duration of the
wash, while preventing Cybertruck from applying the Parking brake if you leave the driver's seat. To enable, press on the brake
pedal and touch Enable Free Roll; or shift into Neutral.
Car Wash Mode disables if the vehicle's speed exceeds 9 mph (15 km/h) or by touching Exit on the touchscreen.
CAUTION: Failure to put Cybertruck in Car Wash Mode may result in damage (for example, to the charge port or
windshield wipers). Damage caused by car washes is not covered by the warranty.
Cautions for Exterior Cleaning
CAUTION: Do not wash in direct sunlight.
CAUTION: Do not use windshield treatment fluids. Doing so can interfere with wiper friction and cause a chattering
sound.
CAUTION: Do not use hot water, detergents, highly alkaline or caustic cleaning ingredients or solvents, specifically
those containing hydroxide.
CAUTION: If using a pressure washer, maintain a distance of at least 12" (30 cm) between the nozzle and the surface of
Cybertruck. Keep the nozzle moving and do not concentrate the water jet on any one area.
CAUTION: Do not aim water hoses directly at windows, door, or hood seals or at electronic modules or exposed cabling.
CAUTION: To avoid corrosive damage that may not be covered by the warranty, rinse away any road salt from the
underside of the vehicle, wheel wells, and brakes. After cleaning the vehicle, dry the brakes by going on a short drive
and applying the brakes multiple times.
CAUTION: Avoid using tight-napped or rough cloths, such as washing mitts. A high-quality microfiber cleaning cloth is
recommended.

411

Owner's Manual

Maintenance
CAUTION: If washing in an automatic car wash, use touchless car washes only. These car washes have no parts (brushes,
etc.) that touch the surfaces of Cybertruck. Some touchless car washes use caustic solutions that, over time, can cause
discoloration of decorative exterior trim. Avoid exposure to soaps and chemicals above pH 13. If unsure, check the
product label or ask the staff at the car wash. Damage caused by improper washing is not covered by the warranty.
CAUTION: If washing in an automatic car wash, make sure the vehicle is locked. In addition, avoid using controls on the
touchscreen that can result in accidentally opening doors or trunks while the vehicle is being washed. Any damage
caused is not covered by the warranty.
CAUTION: Ensure the wipers are off before washing Cybertruck to avoid the risk of damaging the wipers.
CAUTION: Do not use chemical based wheel cleaners or pre-wash products. These can damage the finish on the wheels.
WARNING: Never spray liquid at a high velocity (for example, if using a pressure washer) towards the charge port while
Cybertruck is charging. Failure to follow these instructions can result in serious injury or damage to the vehicle,

1...2425262728...39

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