NHTSA ID Number: 11006081
Manufacturer Communication Number: TSB-16-54-001REV
TSB/Document Date: 2024-08-07
Summary
This Technical Service Bulletin instructs the dealer to update the Hands Free Module software to improve the Bluetooth connection when certain devices are connected to Wi‐Fi.
Technical Service Bulletin
SUBJECT:
FUSE HANDS FREE LINK SYSTEM: UNSTABLE
BLUETOOTH® CONNECTION - REVISED
No:
TSB−16−54−001REV
DATE:
July 2024
MODEL:
See below
CIRCULATE TO:
[ ] GENERAL MANAGER
[ X ] PARTS MANAGER
[ X ] TECHNICIAN
[ X ] SERVICE ADVISOR
[ X ] SERVICE MANAGER
[ X ] WARRANTY PROCESSOR
[ X ] SALES MANAGER
This bulletin supersedes TSB-16-54-001 dated January 2016 to update the procedures about
how to obtain the USB flash drive software. Revisions are italicized and indicated by ◄.
PURPOSE
Some customers may report that the connection between the FUSE Hands Free Link System (also called
Hands Free Module / HFM) and iPhone is unstable, repeatedly connecting and disconnecting from the
vehicle's Bluetooth when the iPhone's Wi‐Fi is enabled. The condition does not occur when Wi‐Fi is turned
off.
During normal operation, the HFM sends signals searching for available devices to connect with via
Bluetooth. Once it finds a device, the HFM establishes a connection.
If the device is an iPhone/iPod/iPad, and a Wi‐Fi connection is in operation, the HFM sees the device as
not available and ends the connection. After disconnecting, the HFM searches for available devices again,
and reconnects.
This TSB instructs the dealer to update the HFM software to improve the Bluetooth connection with
iPhone/iPod/iPad when the device is connected to Wi‐Fi.
The new HFM software also improves the following conditions when using a USB cable connection:
D
Music title is not displayed when playing music with iPhone/iPod/iPad via USB connection
D
Music repeatedly stops playing after one song is completed when playing music with
iPhone/iPod/iPad via Bluetooth
D
If Fast‐Forward is pressed while using the Repeat function, the music stops at the end of the song,
and the Fast‐Forward search is discontinued
NOTE:
D
The new HFM software includes the latest database of music titles provided by Gracenote.
D
With this update, music cannot be played with a USB connection if the Apple device iOS is version
4.0 or earlier.
AFFECTED VEHICLES
The following models equipped with FUSE Hands Free Link System and USB terminal
• 2012-2016 i‐MiEV
• 2011-2015 Lancer
• 2011-2015 Lancer Ralliart
• 2011-2014 Lancer Sportback
• 2011 Lancer Sportback Ralliart
• 2011-2015
• 2014-2015
• 2010-2016
• 2011-2016
Lancer Evolution
Mirage (ES, Non‐Navi)
Outlander
Outlander Sport/RVR
Copyright 2024, Mitsubishi
Motors North America, Inc.
The information contained in this bulletin is subject to change. For the latest version of this document, go to the Mitsubishi
Dealer Link,
MEDIC, or the Mitsubishi
Service Information website (www.mitsubishitechinfo.com).
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ADDITIONAL INFORMATION
!! IMPORTANT !!
Updating the software will cause the following to be erased from the HFM. You MUST notify
the customer of this before updating.
D Phonebook entry data
D Pairing data
D Voice training data
REQUIRED EQUIPMENT
When a vehicle diagnosis supports updating the Display Audio (SDA) software, please contact
Techline. Techline will ship the thumb drive with the applicable software to you via FedEX.
The reprogramming software is intellectual property which belongs to the supplier. Please
erase the program file from the USB memory once the reprogramming has been performed or
securely store the software to use when customers ask about any of the conditions mentioned
in the PURPOSE section.
CAUTION:
Be sure to ONLY use the correct Software Version for the vehicle you are updating.
Updating a vehicle with another model's software may affect model specific
parameters, such as vehicle information not displaying correctly.
PROCEDURE
Check the Current Software Version
1. Wait at least 1 minute after starting the engine, then
perform steps a - c within 10 seconds.
“Hang‐up” key
a. Press and hold the “hang‐up” key ( ' ) on the
steering wheel for 2 seconds or longer, then
release (within 1 second).
b. Repeat step 1a.
c. Press and release ' for less than 1 second.
Voice guidance will announce the software version
number.
For example: If the software version is 11.0.0,
voice guidance announces “1,” “1,” “0,” “0.”
NOTE: If no response is heard, repeat steps a - c. It is not necessary to restart the engine.
If the software version is 9.0.0 or earlier, there will be no response.
For models with MMCS and Display Radio, it may be necessary to go to the Service Mode option to
check the current version. Refer to the MMCS Navigation section later in this TSB for instructions.
2. Verify that the software version is 18.00.000 or earlier.
D
NG: Software version = 18.00.000 or earlier. Proceed with the procedure in this TSB.
D
OK: Software version = 19.00.000. Software is already updated.
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A. Update the FUSE Hands Free Link System
!! IMPORTANT !!
This TSB provides three (3) separate procedures. One for MMCS Navigation, one for Display Audio,
and one for single CD radios. Please make sure you use the correct procedure.
Click the link to be taken to the software update procedure for your audio system:
MMCS
Navigation
Display
Audio
Single CD
Audio
SOFTWARE UPDATE PROCEDURES
The following information is updated with the new software:
D
HFM part number
D
HFM software version
D
Gracenotes database version
!! IMPORTANT !!
Updating the software will cause the following to be erased from the HFM. You MUST notify
the customer of this before updating.
D Phonebook entry data
D Pairing data
D Voice training data
Advise the customer to refer to the owner's instructions to re‐enter this information.
MMCS Navigation
1. Start the engine and turn the radio ON. Wait several seconds until the OK button appears on the
screen. Turn the volume down to a very low level.
2. Touch the OK button.
3. Plug the flash drive with the updated software into the USB connector on the vehicle.
2014 & newer MMCS shown.
Refer to Service Manual for earlier
model years.
7/9/2024
4. For 2014 and newer models:
Simultaneously press and hold the MAP and
SETTINGS buttons until the Service screen is
displayed (approximately 3.5 seconds).
For earlier model years, refer to the applicable Service
Manual, Group 54A -> Chassis electrical -> Hands
Free Module section.
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For 2016 Outlander:
Simultaneously press and hold the SEEK TRACK
button (press forward arrows at top of button) and
INFO/SET button until the Service screen is displayed
(approximately 3.5 seconds).
!! IMPORTANT !!
Do NOT remove the flash drive or turn the engine off during the update.
5. Touch “Hands Free Module.”
6. If update software is available the “S/W Update” button
is displayed. Touch the button to continue.
XXXXXXXX
If the “S/W Update” button is not displayed:
The module is at the latest software version.
The software on the flash drive is invalid or missing.
Some flash drives are not compatible with this
procedure, even though formatted to FAT 32.
Obtain a flash drive from a reputable, quality brand
and retry.
S
S
S
18.00.000
Recheck the software is present on the drive and
download again if necessary.
7. Touch the “Yes” button.
NOTE: The update version (19.00.000) may not be
displayed during this procedure. If this occurs, touch
the “Yes” button to continue. It will display when the
system is rebooted.
XXXXXXXX
18.00.000
19.00.000?
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8. The Security Code Input screen is displayed. Enter the
4 digit code (1, 2, 3, 4) by touching the buttons, then
touch Set.
9. If you entered the correct code, a progress screen will
display.
NOTE: This may take several minutes.
!! IMPORTANT !!
D
D
Do NOT remove the flash drive.
Do NOT turn the power off.
If an Incorrect Security Code screen is displayed,
touch “OK.”
The display will return to the Security Code Input
screen (step 8).
NOTE: You must wait 5 minutes to re‐enter the code.
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10. Do NOT press any audio control buttons while this
screen is displayed.
11. This screen will display if the HFM is updated
successfully.
19.00.000
Updated successfully.
NOTE: The update version (19.00.000) may not be
displayed during this procedure. If this occurs, touch
the “Yes” button to continue. It will display when the
system is rebooted.
Version is 19.00.000.
12. Confirm the software version is 19.00.000.
13. Touch the Back button to return to the “Service” menu.
14. From the “Service” menu, touch the Back button to
exit.
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TSB/Document ID: TSB-16-54-001REV
Replacement Service Bulletin Number:
MFR Communication Date: 2024-07-23
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ELECTRICAL SYSTEM
MFR Component System:
MFR Component Subsystem:
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