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NHTSA ID Number: 11005739

Manufacturer Communication Number: 2024.26.3_SX_0724.pdf

TSB/Document Date: 2024-08-06


Summary

TeslaeBay logo does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owner’s manual content for the vehicle converted to PDF format, and given the distribution method and NHTSA’s submission format requirements, it is the best available representative copy of owner’s manual content. However, a customer who accesses the owner’s manual via their vehicle’s touchscreen would only see the parts of this PDF file that are relevant to their vehicle.


• "Where is [location]"?
• "Drive to [location]".
• "Navigate to [location]"
• "Show nearby Superchargers".
• "I'm feelilng hungry/lucky" (see I'm Feeling Lucky, Hungry on page 371).
If you have defined a navigation address for your home or work locations, you can use a voice command to navigate there by
saying "Navigate home" or "Take me to work".
Contacts
To call or text a contact on your Bluetooth-connected phone (see Phone and Calendar on page 381), say:
• "Call [contact name/phone number]".
• "Re-dial [contact name/phone number]".
• "Text [contact name/phone number]".
Media
To listen to and adjust your media preferences, say:
• "Listen to [song name]".
• "Listen to [song name] by [artist name]".
• "Lower/raise the volume".

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• "Skip to next".
• "Pause/play song".
• "Change the radio to...".
• "Change the source to [media source]".
To improve voice command recognition accuracy, provide multiple cues in your command, such as artist and song.
Apps and Settings
Easily navigate through your apps and settings using voice commands:
• "Open [Toybox/browser/theater/phone]".
• "Search for...".
• "The screen is too bright".
• "Show me the Owner's Manual".
Some apps and settings are only accessible while in Park.
You can also file a bug report by saying "report" , "feedback", or "bug report".
For a complete list of voice commands, go to https://www.tesla.com/support/voice-commands.
NOTE: TeslaeBay logo is continuously improving the ability of Model SModel X to recognize voice commands. To support these ongoing
quality improvements, TeslaeBay logo captures short voice recordings anonymously. To protect your privacy, these short recordings are
not associated with your personal information or with your vehicle's identification number. TeslaeBay logo assures that it is not possible
to search any system for a recording associated with a specific customer or vehicle.

Cameras
Your Model SModel X includes the following components that actively monitor the surrounding area:

1. A camera is mounted on the tailgate.
2. A camera is mounted in each door pillar.
3. Two cameras are mounted to the windshield above the rear view mirror.
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4. A camera is mounted above each front wheel.
5. A camera is mounted above the grille on the front bumper.

Viewing Camera Feeds
The Camera app shows the views from the side cameras, rear-facing camera, and front-facing camera. To open the Camera
app, you can either:
• Open the app launcher and touch the Camera app.

• Touch the camera icon on the right side of the steering wheel.

Swipe up or down to switch between the rear and front camera views.
The camera app opens automatically when you shift into Reverse.

Rear-Facing Camera
Model SModel X is equipped with a rear-facing camera mounted on the tailgate.

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Whenever you shift into Reverse, the touchscreen displays the view from the rear-facing camera. Lines show your driving path
based on the position of the steering wheel. These lines adjust as you move the steering wheel. The tailgate must be fully
closed in order to see the rear view and lines on the display.
You can choose to always show the rear view camera feed when the tonneau cover is closed by touching Controls > Display >
Rear View Camera > Auto.
If a black screen appears on the touchscreen instead of the rear view camera feed when in Reverse, use the rear view mirrors
and ensure your surroundings are safe before continuing to Reverse. If inoperability of the rear view camera persists, try
restarting the touchscreen (see Restarting the Touchscreen on page 650). If the camera feed still shows as a black screen
after that, use the mobile app to schedule a service appointment.
WARNING: Never depend on the cameras to inform you if the area around you is free of objects and/or people. The
cameras may not detect objects or barriers that can potentially cause damage or injury. In addition, several external
factors can reduce the performance of the cameras, including a dirty or obstructed lens. Therefore, depending on the
cameras to determine if Model SModel X is approaching an obstruction can result in damage to the vehicle and/or
objects and can potentially cause serious injury. Always inspect the area with your own eyes. When reversing, perform
shoulder checks and use all mirrors. Use the cameras for guidance purposes only. It is not intended to replace your own
direct visual checks and is not a substitute for careful driving.

Front-Facing Camera
Your Model SModel X is equipped with a front-facing camera located above the grille on the front fascia.

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To display the view from the front-facing camera at any time, open the app launcher and touch the Camera app or touch the
camera icon on the right side of the steering wheel. Swipe up or down to switch betweeen the rear, front, and side camera
views.
WARNING: Never depend on the camera to inform you if the area around you is free of objects and/or people. The
camera may not detect objects or barriers that can potentially cause damage or injury. In addition, several external
factors can reduce the performance of the cameras, including a dirty or obstructed lens. Therefore, depending on the
cameras to determine if Model SModel X is approaching an obstruction can result in damage to the vehicle and/or
objects and can potentially cause serious injury. Always inspect the area with your own eyes. Use the camera for
guidance purposes only. It is not intended to replace your own direct visual checks and is not a substitute for careful
driving.

Cabin Camera
Your Model SModel X is equipped with a cabin camera located above the rear view mirror.

The cabin camera can determine driver inattentiveness and enhances active safety features (such as Forward Collision
Warning). You can also view the feed from this camera in the TeslaeBay logo mobile app when Sentry Mode Live Camera is enabled (see
Sentry Mode on page 840).
Data Sharing
By default, images and video from the camera do not leave the vehicle itself and are not transmitted to anyone, including Tesla,
unless you enable data sharing. If you enable data sharing and a safety critical event occurs (such as a collision),
Model SModel X shares short cabin camera video clips with Tesla to help us develop future safety enhancements and
continuously improve the intelligence of features that rely on the cabin camera. Data may also be shared if diagnostics are
required on cabin camera functionality. Cabin camera does not perform facial recognition or any other method of identity
verification. To protect your privacy, cabin camera data is not associated with your vehicle identification number.
To adjust your data sharing preferences touch Controls > Software > Data Sharing > Allow Cabin Camera Analytics. You can
change your data sharing settings at any time.

Cleaning a Camera
To ensure a clear picture, the camera lens must be clean and free of obstructions, condensation, or damage.
Condensation can form inside the camera enclosures, especially if you park outside in cold or wet conditions. The touchscreen
may display an alert stating that a camera is blocked and that some (or all) Autopilot features may be temporarily restricted
until the camera vision is clear. To proactively dry the condensation, precondition the cabin by setting it to a warm
temperature, turning the windshield defroster on, and directing the front air vents toward the door pillars (see Mobile App on
page 406).
Remove any build-up of dirt or debris by spraying water onto the camera lens and carefully drying it with a microfiber cloth.
Clean the camera lens at least weekly during wet weather (snow, rain, sleet) and every month during dry weather.

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The front-facing camera is equipped with a sprayer nozzle. To clean the front-facing camera, touch the app
launcher, select the Camera app, and press the spray icon.

CAUTION: Do not use chemical-based or abrasive cleaners. Doing so can damage the surface of the lens.

Drive to Calibrate Cameras
Before some Autopilot features can be used for the first time or after some types of service repairs, cameras must complete a
self-calibration process. When the cameras are calibrating, the instrument cluster displays a progress indicator. When
calibration is complete, Autopilot features are available for use.
Calibration typically completes after driving 20-25 miles (32-40 km), but the distance varies depending on the conditions.
Calibration completes more quickly when driving on a straight road that has multiple lanes and highly visible lane markings in
both the driving lane and adjacent lanes (at least two lanes over on each side of the vehicle). For best results, drive in the
middle lane of a multi-lane highway (ideally with at least five lanes) that has clear lane markings and minimal traffic.
Schedule a service appointment only if your Model SModel X has not completed the calibration process after driving
approximately 100 miles (160 km) in the described conditions.
If a camera has shifted from its previously calibrated position (for example, the camera or windshield was replaced), clear the
calibration by touching Controls > Service > Camera Calibration > Clear Calibration. When the calibration is cleared,
Model SModel X repeats the calibration process.
NOTE: Model SModel X must repeat the calibration process if the cameras are serviced by Tesla, and in some cases after a
software update.
NOTE: If you attempt to use a feature that is not available until the calibration process is complete, the feature is not available
and the touchscreen displays a message.

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Keys
Types of Keys
NOTE: In the event you lose both key cards, schedule a service appointment through the mobile app to replace and pair them.
Model SModel X supports the following types of keys:
Phone key - You can set up your personal phone as a "phone key" that communicates with Model SModel X using Bluetooth
(BLE). A phone key supports automatic locking and unlocking.
Key card - Tesla provides key cards that communicate with Model SModel X using short range radio-frequency
identification (RFID) signals. The key card is used to "authenticate" phone keys to work with Model SModel X and to add or
remove other keys. Unlike the phone key, the key card does not support automatic locking and unlocking and must be
touched against a card reader. In situations where your phone key has a dead battery, or is lost or stolen, use your key card
to unlock, drive, and lock Model SModel X.
Model SModel X supports a total of 19 keys, which can include phone keys and key cards.
CAUTION: Remember to bring a key (and a backup key) with you when you drive. Although you can drive
Model SModel X away from a detected key, you will be unable to power it back on after it powers off.

Phone Key
CAUTION: Do not leave your paired phone in your vehicle (for example, if you are hiking or at the beach). If you must
leave your phone in the vehicle, disable Bluetooth and/or turn the phone off and ensure that you keep a key card with
you.
Using your phone as a key is a convenient way to access your Model SModel X. As you approach your vehicle, the
smartphone's Bluetooth signal is detected and the doors unlock when you press a door open button. Likewise, when you exit
and walk away with the phone key, doors automatically lock (provided the Walk-Away Door Lock feature is turned on; see
Walk-Away Door Lock on page 680).
Before you can use a phone to access Model SModel X, follow these steps to authenticate it:
1. Download the Tesla mobile app to your phone.
2. Log into the Tesla mobile app using your Tesla account username and password.
NOTE: You must remain logged in to your Tesla account to use your phone to access Model SModel X.
NOTE: If multiple vehicles are linked to your Tesla account, Model SModel X opens the most recent vehicles in the mobile
app for easy accesss.
3. Confirm:
◦ Your phone's Bluetooth setting is turned on.
◦ The Tesla mobile app can access your phone's Bluetooth. On your phone, navigate to Settings, choose the Tesla mobile
app, and ensure the Bluetooth setting is turned on.
◦ Allow the Tesla mobile app to access your location. For the best experience, keep the mobile app running in the
background.
◦ Mobile access is enabled for your vehicle. On the touchscreen, touch Controls > Safety > Allow Mobile Access.
NOTE: Model SModel X communicates with your phone using Bluetooth. Keep in mind that your phone must have enough
battery power to support Bluetooth (some phones disable Bluetooth when the battery is low).
4. While inside or near the vehicle, open the Tesla mobile app and touch Set Up Phone Key on the main screen, or navigate to
Security > Set Up Phone Key. Follow the prompts on the mobile app and vehicle touchscreen to set up your phone key.
NOTE: You must have your key card available in order to set up a phone key.
To view a list of keys that can currently access Model SModel X, or to remove a phone key, touch Controls > Locks (see
Managing Keys on page 676).

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Model SModel X can connect to three phone keys simultaneously. Therefore, if more than three phone keys are detected and
you want to authenticate or pair a different phone, move the other connected phone key(s) out of range or turn off its
Bluetooth setting.
Once a phone has been authenticated, it no longer requires an internet connection to be used as a phone key for
Model SModel X. However, to use the phone hands-free, access your phone's contacts, play media from it, etc., you must also
pair it and connect it as a Bluetooth device (see Bluetooth on page 731).
NOTE: Some Android smartphones with NFC capability can be used to lock/unlock your vehicle, just like using a key card.
Ensure the Tesla mobile app is correctly paired to your vehicle and enable the NFC function on your phone. Once enabled,
simply hold the phone to the driver's side door pillar to lock or unlock the door. Refer to your smartphone's instructions for
specific information on how to do this.

Key Card
Tesla provides you with two Model SModel X key cards, designed to fit in your wallet.
To use a key card to unlock or lock Model SModel X from outside, position the card as shown and tap it against the card reader
located approximately one third the way up of the driver's side door pillar. When Model SModel X detects the key card, the
exterior lights flash, the mirrors unfold or fold (if Fold Mirrors is on), the horn sounds (if Lock Confirmation Sound is on), and
the doors unlock or lock. You may need to hold the key card against the transmitter for a few seconds.

Once inside, power up Model SModel X by pressing the brake pedal within two minutes of scanning the key card (see Starting
and Powering Off on page 741). If you wait longer than two minutes, you must re-authenticate by placing the key card near
one of the card readers located on the wireless phone chargers on the center console. When your key card is detected, your
two-minute authentication period restarts.

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NOTE: If enabled, Walk-Away Door Lock (see Walk-Away Door Lock on page 680) operates only when you walk away using a
phone key. When you walk away carrying your key card, Model SModel X does not automatically lock.

Managing Keys
To display a list of all keys that can access Model SModel X, touch Controls > Locks. An icon displays next to each key to
indicate whether the key is a phone key or a key card. Use this list to manage keys that have access to Model SModel X. To add
or delete keys, see Adding Keys from the Touchscreen on page 676.
Model SModel X supports up to 19 keys. When you reach this limit, you must delete a key before adding a new one.
NOTE: You can use the same key for more than one Tesla vehicle. This prevents you from having to deal with multiple keys
when you switch vehicles. If you customize the name of an authenticated key card on one vehicle (by touching the pencil icon),
any other vehicle to which the key card is authenticated also displays the changed name.
Adding Keys from the Touchscreen
If you have a key card that is already paired with your vehicle, you can pair a new key using the touchscreen.
1. On the touchscreen, touch Controls > Locks > Keys > Add Key.
2. Scan your key card on one of the card readers located on the wireless phone chargers on the center console.
3. Scan a key card that has already been paired to the vehicle to confirm new key pairing.
4. When complete, the key list includes the new key. Touch the associated pencil icon to customize the name of the key.
Adding Keys from the Mobile App
In the event that you don't have a working key card, you can add a new key using the mobile app.
NOTE: Only the owner of the vehicle is able to pair a new key using the mobile app.
NOTE: Pairing a key with the mobile app is supported with version 4.29.0 of the Tesla mobile app on vehicles with software
versions 2022.40 or higher.
1. While inside or near the vehicle, open the Tesla mobile app on your smartphone.
2. Touch Security & Drivers.
3. Touch Add Key Card.
4. Scan your key card on one of the card readers located on the wireless phone chargers on the center console.

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5. When the key is paired successfully, the mobile app shows a confirmation message. Touch Done in the mobile app and
remove the key card from the card reader.
6. When complete, the key list on the touchscreen includes the new key. Touch the associated pencil icon to customize the
name of the key.
Removing Keys
When you no longer want a key to access Model SModel X (for example, you lost your phone or key card, etc.), follow these
steps to remove it.
1. On the touchscreen, touch Controls > Locks.
2. In the key list, find the key that you would like to delete and touch its associated trash icon.
3. When prompted, scan an authenticated key on the card reader to confirm the deletion. When complete, the key list no
longer includes the deleted key.
NOTE: Model SModel X requires at least one authenticated key card or key fob at all times. If only one key card remains on the
key list, you cannot delete it.
Replacing Key cards
If you lose a key card, you can purchase replacement ones on the Tesla Shop. When ready to pair, simply follow the steps in
Managing Keys on page 676. Remember to remove your old key cards from Controls > Locks > Keys for security purposes.

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Doors
Opening and Closing Doors from Outside
Doors are electrically powered. When you approach Model SModel X carrying a phone key, the doors and tailgate
automatically unlock. To open a door, press the exterior door release button on the pillar to the right of each door.

The doors do not automatically lock/unlock when you approach Model SModel X carrying only a key card. You must manually
lock/unlock the vehicle. See Keys on page 674 for more information.
WARNING: Use caution around the panel edges on Model SModel X, including the doors, powered frunk, tailgate, and
surrounding panels.
WARNING: When pulling the door open, always grasp the door at the top, as shown. Keep hands and fingers away from
the opening edge and supervise children if they open and close the doors. This is especially important when handling a
front door where the opening edge can cause injury when opening or closing the associated rear door. Neglecting to
follow the correct opening procedure for front and rear doors can lead to injury.

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Whenever a door is open, the Door Open indicator displays on the touchscreen. Also, the image of the
Model SModel X on the touchscreen's Controls window provides a visual representation of the open door(s).

To close a door from the outside, manually push it shut. Make sure no objects are in the way before closing the door.

Opening Doors from the Interior
To open a door while sitting inside, press interior door open button, located at the top of the interior door handle, and push the
door open.

NOTE: To prevent children from opening the rear doors, turn on child locks (see Child Locks on page 681).

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NOTE: In the unlikely event that Model SModel X has no low voltage power, you will be unable to open the doors with the
interior door open button. See Opening Doors with No Power on page 950 for more information.

Interior Locking and Unlocking
While sitting inside Model SModel X, you can lock or unlock all doors, the tailgate, and the powered frunk by touching the lock
icon on the touchscreen.
The icon changes to indicate whether doors are locked or unlocked.

When you stop Model SModel X and engage Park, you can choose to unlock all doors. To turn this feature on or off, touch
Controls > Locks > Unlock on Park.
Model SModel X automatically locks all doors (including the powered frunk and tailgate) when your driving speed exceeds
5 mph (8 km/h). The touchscreen displays a message if the tailgate remains open after the vehicle locks.

Walk-Away Door Lock
NOTE: Model SModel X will still lock, even if the tonneau cover is open. In other words, once the vehicle is locked, the tonneau
cover is locked in its current position and cannot be open/closed using the tonneau cover switch on the vehicle. Always double
check to make sure the tonneau cover is closed.
The doors, tailgate, and powered frunk can automatically lock when you walk away carrying your phone key. To turn this
feature on or off, touch Controls > Locks > Walk-Away Door Lock.
When the vehicle locks, the exterior lights flash once. To also sound a confirmation chime when Model SModel X locks, touch
Controls > Locks > Lock Confirmation Sound.
Model SModel X does not automatically lock if:
• You choose Exclude Home and Model SModel X is parked at the location you have designated as Home. For details on how
to designate a location as Home, see Home, Work, and Favorite Destinations on page 371.
• A key is detected inside Model SModel X (such as your phone or a key card resting on the card reader).
• A door or the powered frunk is not fully closed.
• The phone key's Bluetooth is not able to communicate with the vehicle or the phone's battery is dead.
• If Model SModel X detects an authenticated phone key for several minutes after you exit the vehicle and close all doors,
Walk-Away Lock disables and doors do not lock when you walk away. In this case, you must manually lock your vehicle
using a key card until after your next drive.
• The driver exits the vehicle without using the driver's door.
NOTE: It is your responsibility to ensure Model SModel X is locked, even when Walk-Away Door Lock is enabled. You can
check if Model SModel X is locked from the Tesla mobile app (see Mobile App on page 406).

Driver Door Unlock Mode
Enabling Controls > Locks > Driver Door Unlock Mode only unlocks the driver's door when you first unlock Model SModel X. To
unlock the remaining doors, long press the interior door open button, or use the touchscreen or mobile app.
Disabling Driver Door Unlock Mode unlocks all doors, the powered frunk, and the tailgate when you first unlock
Model SModel X.

Car Left Open Notifications
Receive a mobile notification if a door, the powered frunk and/or windows are left open or if Model SModel X is left unlocked
unexpectedly. Touch Controls > Locks > Car Left Open Notifications.

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NOTE: Model SModel X will still lock, even if the tonneau cover is open. Always double check to make sure the tonneau cover
is closed. Car Left Open Notifications may not notify you if the tonneau cover is left open.

Child Locks
Model SModel X has child locks on the rear doors to prevent them from being opened using the interior door open buttons. On
the touchscreen, touch Controls > Locks > Child Lock. You can choose Both to engage the child lock on both rear doors, or you
can choose Left or Right to engage it on just a specific door.
WARNING: Tesla recommends turning on child locks whenever a child is seated in a rear seat.

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Windows
Opening and Closing
CAUTION: The windows automatically lower slightly when you open or close a door. This is normal and avoids damage to
the window when the door opens. If you manually raise a window when the door is open, ensure it is slightly lowered
before closing the door.
Press down on a switch to lower the associated window. Window switches operate at two levels:
• To lower a window fully, press the switch all the way down and immediately release.
• To lower a window partially, press the switch gently and release when the window is where you want it.

Similarly, pull a switch to raise the associated window:
• To raise a window fully, pull the switch all the way up and immediately release.
• To raise a window partially, pull the switch gently and release when the window is where you want it.
NOTE: If a window is fully lowered and you open the associated door, the window rises slightly. Likewise, if you fully lower a
window while the door is already open, it stops slightly above the edge of the door. To fully lower a window while the door is
open, press the switch again.
If a window is left open unintentionally, Model SModel X can send a notification to the mobile app (touch Controls > Locks >
Car Left Open Notification, then choose Doors & Windows). However, it is your responsibility to ensure windows are closed
after leaving the vehicle; do not rely on notifications to inform you.
Enable Close Windows on Lock by touching Controls > Locks > Close Windows on Lock to automatically close the windows
whenever the vehicle locks.
NOTE: See Cold Weather Best Practices on page 284 for information on preparing windows for cold weather.
WARNING: Before closing a window, it is the driver’s responsibility to ensure that all occupants, especially children, do
not have any body parts extended through the window’s opening. Failure to do so can cause serious injury.
WARNING: Never leave children unattended in Model SModel X.

Locking Rear Windows
To disable the rear window switches, touch Controls > Locks > Window Lock. Once locked, the rear windows can only be
controlled from the driver's window switch. Touch Window Lock again to re-enable the rear window switches.
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WARNING: To ensure safety, it is recommended that you lock the rear window switches whenever children are seated in
the rear seats.

Calibrating Windows
In the unlikely event that a window behaves unexpectedly (fails to open or close properly, goes down more than normal when
the door opens, etc.), you can calibrate it to potentially fix the issue.
To calibrate a window:
1. Close the door with the affected window.
2. Sit in the driver's seat and close the driver door.
3. Using the window's switch on the driver's door, fully raise the affected window until it stops.
4. Using the window's switch on the driver's door, fully lower the affected window until it stops.
5. Repeat step 3 and fully raise the affected window until it stops.
If this does not resolve the issue after performing a few times, use your mobile app to schedule a Service appointment.

UV Index Rating
The windshield, windows, and glass roof in Model SModel X are excellent at protecting you from UV (ultraviolet) rays. The
glass components score less than two on the UV Index scale. Review your region’s UV Index specifications for more
information.
WARNING: It is the occupant's responsibility to take the necessary precautions to ensure adequate UV protection.

Sun Visors and Vanity Mirrors
To protect occupants from sunlight coming through the windshield and side windows, flip the sun visor downward.

You can lower the extender or pivot the entire sun visor to the driver's window side provide maximum shade. Simply pull the
inboard side of the sun visor out of the magnetic clip and pivot toward the window. Pivot the sun visor to return it back to its
initial position and lock in place.

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To expose the vanity mirror, lower the visor extender, then lower the mirror cover. While the cover is lowered, the mirror is
exposed and lights are illuminated.

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Seating and Safety Restraints
Front and Rear Seats
Correct Driving Position
The seat, head support, seat belt and airbags work together to maximize your safety. Using these correctly ensures greater
protection.

Position the seat so you can wear the seat belt correctly, while being as far away from the front airbag as possible:
1. Sit upright with both feet on the floor and the seat back in an upright position.
2. Make sure you can easily reach the pedals and that your arms are slightly bent when holding the steering wheel. Your chest
should be at least 10 inches (25 cm) from the center of the airbag cover.
3. Place the shoulder section of the seat belt mid-way between your neck and your shoulder. Fit the lap section of the belt
tightly across your hips, not across your stomach.

Adjusting Front Seats
NOTE: Only front seats in Model SModel X can be adjusted. The rear bench seat is stationary.

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1. Move seat forward/backward and adjust the seat’s height and tilt angle up/down.
2. Adjust backrest.
3. Adjust lumbar support.
WARNING: Before adjusting a front seat, check that the area around the seat is free of obstacles (people and objects).
WARNING: Do not adjust seats while driving. Doing so increases the risk of a collision.
WARNING: Riding in a moving vehicle with the seat back reclined too much can result in serious injuries in a collision, as
you could slide under the lap belt or be propelled into the seat belt. Ensure seat backs are reclined no more than 30
degrees when the vehicle is moving.

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Head Supports
The front seats and the rear outboard seats are equipped with integrated head supports that you cannot adjust.
The rear center seat is equipped with an adjustable head support that you can raise and lower:
• When the seat is occupied by a passenger that is not in a child safety seat, align the center of the corresponding head
support with the center of the occupant's head, and ensure the head support is locked into position.
• When the seat is occupied by a child safety seat equipped with an upper tether strap, leave the head support in the raised
position after routing the upper tether straps under it.
To raise the head support, pull it upward to the desired position. To lower it, press and hold the button on the base of the post
on the right side of the head support while pushing the head support downward.

WARNING: To minimize the risk of severe injury or death in the event of a collision, ensure that the rear center head
support is positioned correctly before driving.
Removing/Installing the Rear Center Head Support
To remove the rear center head support:
1. Fully raise the head support by pulling it upward.
2. Press and hold the button located on the base at the right side of the head support.
3. Insert a short, flat object (such as a small flat-head screwdriver) into the opening in the base of the opposite post and pull
the head support upward.

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To re-install the rear center head support:
1. With the front of the head support facing forward, align both posts into the corresponding holes on the seat back.
2. While holding the button on the base of the post, press downward on the head support until it clicks into place.
3. Pull upward on the head support to ensure that it is secure.
WARNING: Ensure that the head support is correctly installed before seating an occupant. Failure to do so increases the
risk of injury or death if a collision occurs.

Seat Heaters
All seats (except the rear center seat) are equipped with seat heaters that operate at three levels from 3 (highest) to 1 (lowest).
For details on how to operate the seat heaters, see Climate Controls on page 844.
WARNING: To avoid burns resulting from prolonged use, individuals who have peripheral neuropathy, or whose capacity
to feel pain is limited because of diabetes, age, neurological injury, or some other condition, should exercise caution
when using the climate control system and seat heaters.

Seat Covers
WARNING: Do not use seat covers on a seat equipped with a seat-mounted airbag (see Location of Airbags on page
704). Doing so could restrict deployment of the seat-mounted side airbags if a collision occurs. Also, if the vehicle is
equipped with an occupant detection system that is used to determine the status of the passenger front airbag, seat
covers may interfere with this system.

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Seating and Safety Restraints
Seat Belts
Wearing Seat Belts
Using seat belts and child safety seats is the most effective way to protect occupants if a collision occurs. Therefore, wearing
a seat belt is required by law in most jurisdictions.
All seats are equipped with three-point inertia reel seat belts. Inertia reel belts are automatically tensioned to allow occupants
to move comfortably during normal driving conditions.

Seat Belt Reminders
The seat belt reminder on the touchscreen alerts you if a seat belt for an occupied driver or passenger seat is
unbuckled. If all occupants are buckled up and the reminder stays on, re-buckle seat belts to ensure they are
correctly latched. Also remove any heavy objects (such as a briefcase) from an unoccupied seat. If the reminder
light continues to stay on, schedule a service appointment.

You can temporarily disable a seat belt reminder associated with a rear seating position. This is useful when you are carrying
an object in a rear seat that triggers the seat belt reminder alert. To disable the reminder, touch the associated seat on the seat
belt reminder popup message that displays on the touchscreen when a seat belt reminder is active. When a reminder is
disabled, the seat belt reminder icon is replaced by a seat icon, for the current drive only. Touch the seat again to re-enable the
reminder.
WARNING: Seat belts must be worn by passengers in all seating positions. Do not disable a seat belt reminder when the
seating position is occupied by a passenger.

To Fasten a Belt
1. Ensure correct positioning of the seat (see Correct Driving Position on page 685).
2. Draw the belt out smoothly, ensuring the belt lays flat across the pelvis, chest and mid-point of your collar bone, between
the neck and shoulder. Ensure the belt is routed correctly and is not twisted. Never sit on the seat belt or any seat belt
component.
WARNING: A twisted or incorrectly routed seat belt can cause damage and interfere with the functionality of the seat
belt system.
3. Insert the latch plate into the buckle and press together until you hear a click indicating it is locked in place.

4. Pull the belt to check that it is securely fastened.
5. Pull the diagonal part of the belt toward the reel to remove excess slack.

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TSB/Document ID: 2024.26.3_SX_0724.pdf

Replacement Service Bulletin Number:

MFR Communication Date: 2024-07-31

MFR Internal Campaign ID/Software Version: 2024.26.3

Communication Type: Over The Air

NHTSA Components: UNKNOWN OR OTHER

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