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NHTSA ID Number: 11005739

Manufacturer Communication Number: 2024.26.3_SX_0724.pdf

TSB/Document Date: 2024-08-06


Summary

TeslaeBay logo does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owner’s manual content for the vehicle converted to PDF format, and given the distribution method and NHTSA’s submission format requirements, it is the best available representative copy of owner’s manual content. However, a customer who accesses the owner’s manual via their vehicle’s touchscreen would only see the parts of this PDF file that are relevant to their vehicle.


Owners Manual
If the touchscreen displays a message indicating that a software update was not successfully completed, contact TeslaeBay logo.
Charging
If Model SModel X is charging when the software update begins, charging stops. Charging resumes automatically when the
software update is complete. If you are driving Model SModel X at the scheduled update time, the update is canceled and
must be rescheduled.
Viewing Release Notes
When a software update is complete, read the release notes displayed on the touchscreen to learn about changes or new
features. To display release notes about the current version of your vehicle's software at any time, touch Controls > Software >
Release Notes.
TeslaeBay logo strongly recommends reading all release notes. They may contain important safety information or operating instructions
for your Model SModel X.

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Mobile App
The TeslaeBay logo mobile app allows you to communicate with Model SModel X remotely using your iPhone® or Androidphone.
NOTE: The information below may not represent an exhaustive list of the functions available on the TeslaeBay logo mobile app. To ensure
access to new and improved features, download updated versions of the mobile app as they become available.
To Use the Mobile App
To set up the Tesla mobile app to communicate with your Model SModel X:
1. Download the Tesla mobile app to your phone.
2. Log in to the Tesla mobile app by entering your Tesla account credentials.
3. Enable mobile access to your Model SModel X by touching Controls > Safety > Mobile Access (see Controls on page 348).
Your phone and vehicle must both be actively connected to cellular service to allow the mobile app to communicate with your
vehicle. Tesla recommends that you always have a functional physical key readily available if parking in an area with limited or
absent cellular service, such as an indoor parking garage.
NOTE: In the event that you require lockout assistance from Tesla due to a non-warranty issue, such as having limited cellular
connectivity and having no secondary key available, your expenses are not covered under the Roadside Assistance policy.
NOTE: Tesla does not support the use of third party applications to contact Model SModel X.
Overview
The Tesla mobile app's home screen allows you to:
• See the name of your vehicle (if you have one).
• View your vehicle’s estimated range.
• See which drive mode the vehicle is in (Park, Reverse, Neutral, Drive).
• Lock or unlock your vehicle.
• Enable maximum defrost to warm your vehicle in cold conditions.
• Check your vehicle's charging information and open or close the charge port.
• Open the front trunk.
• View your vehicle’s odometer, VIN, and current firmware version.
Media settings appear on the mobile app to pause, play, rewind, fast forward, and adjust the volume of the media currently
playing in the vehicle.
For supported video sources, send videos to Tesla Theater by sharing the link through the mobile app. Navigate to the movie,
show, or video you want to play on your phone and touch the share button. Share the video with the Tesla app and it appears
on the touchscreen if Model SModel X is in Park.
Profile
In the Profile tab located at the top corner of your phone’s screen (shown as an avatar icon), you can:
• Switch to a different vehicle associated with your Tesla account, if you have access to more than one.
• Navigate the Tesla Shop.
• Access the Tesla inbox.
• Manage your account information and view your order history.
• View and customize notifications you receive under the Settings tab, such as Calendar sync, when your security alarm has
been triggered, charging updates, and new software updates. You can start updates from afar and check its progress.

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Phone Key
Set up your phone as the key (as described in Phone Key on page 20). Once authenticated, your phone's Bluetooth signal is
detected as you approach your vehicle and the doors unlock when you press a door handle. Likewise, when you exit and walk
away with the phone, doors automatically lock (provided the Walk-Away Door Lock feature is turned on, as described in WalkAway Door Lock on page 41). You must be near your vehicle and have a key card ready to set up your phone as a phone key.
NOTE: Always carry a key card or key fob as a backup key, in case your phone loses power or you misplace your phone.
Controls
The Controls tab allows you to do the following:
• Open the front or rear trunk.
• Lock or unlock Model SModel X from afar.
• Open or close the charge port.
• Flash the lights or honk the horn to find where Model SModel X is parked.
• Enable Keyless Driving.
NOTE: Keyless Driving can be used when you do not have your key or to bypass PIN to Drive in cases where you forgot your
PIN or your touchscreen is unresponsive (see PIN to Drive on page 394).
• Open and close your garage door if your vehicle has a programmed HomeLink connection, if available (see HomeLink
Universal Transceiver on page 400).
Climate
You can check the interior temperature and heat or cool the cabin before driving (even if it’s in a garage), control the seat
heaters, and defrost the windshield:
• Enable or disable Defrost Cardefrost which helps melt snow, ice, and frost on the windshield, windows, and mirrors.
• Customizing climate controls allows you to precondition the cabin to your desired temperature and turn on or off the
steering wheelsteering yoke and seat heaters.
• Vent of close the sunroof.Vent the windows.
Using the mobile app to precondition Model SModel X also warms the Battery as needed. The mobile app will notify you once
your vehicle has reached the desired preconditioning temperature.
NOTE: In extremely cold weather or icy conditions, it is possible that your charge port latch may freeze in place. In cases where
you cannot remove or insert the charge cable, or the vehicle is not Supercharging due to the latch being frozen in place, use
your Tesla mobile app to precondition your vehicle on HI for approximately 30-45 minutes (you must use your mobile app to
precondition the vehicle; setting your climate to HI using the touchscreen is not effective). This can help thaw ice on the
charge port latch so the charge cable can be removed or inserted.
NOTE: In extremely cold weather or icy conditions, it is possible that your charge port latch may freeze in place. In cases where
you cannot remove or insert the charge cable, or the vehicle is not Supercharging due to the latch being frozen in place, use
your Tesla mobile app to enable Defrost Car for approximately 30-45 minutes. This can help thaw ice on the charge port latch
so the charge cable can be removed or inserted.
Location
Locate Model SModel X with directions, or track its movement across a map.
Summon
You can park or retrieve Model SModel X using Summon (see Summon on page 330) or Smart Summon (see Smart Summon
on page 333).
Security
The Security tab allows you to do the following:

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• Pair your phone to the vehicle (see Phone Key on page 20).
• Enable or disable Sentry Mode (see Using Sentry Mode on page 397).
• Enable or disable Valet Mode (see Valet Mode on page 183).
• Enable or disable Speed Limit Mode and receive notifications when the vehicle's driving speed is within approximately 3
mph (5 km/h) of your selected maximum speed (see Safety on page 356).
Upgrades
View and purchase the latest upgrades available for your vehicle, such as full self-driving.
Service
See Schedule Service on page 429 for information on how to schedule service through the mobile app.
Roadside
View roadside resources and request roadside assistance (where applicable). For more information on Roadside Assistance,
see Contacting Tesla Roadside Assistance on page 502.
Granting Access to a Second Driver
Add and remove access permission for an additional driver from the Tesla mobile app.
NOTE: Tesla mobile app version 4.3.1 or higher is required. Additional drivers can either use a previously registered Tesla
Account or use the app to create a new Tesla Account.
To add an additional driver, in the Tesla mobile app from the vehicle home screen, go to Security > Add Driver and follow the
onscreen instructions.
NOTE: The additional driver has access to all app features except purchasing upgrades.
To remove access, use the mobile app and go to Security > Manage Drivers and follow the onscreen instructions.

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Charging
Electric Vehicle Components
High Voltage Components

1. Air Conditioning Compressor
2. Battery Coolant Heater
3. High Voltage Cabling (colored orange)
4. On-board Master Charger
5. Front Motor (All-Wheel Drive vehicles only)
6. DC-DC Converter and Junction Box
7. Cabin Heater
8. High Voltage Battery
9. OPTIONAL: On-board Slave Charger
10. Charge Port
11. Rear Motor

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1. Front Motor (All-Wheel Drive vehicles only)
2. Air Conditioning Compressor
3. Battery Coolant Heater
4. Forward Junction Box
5. High Voltage Busbars
6. On-board Charger
7. DC-DC Converter
8. Cabin Heater
9. High Voltage Battery
10. Charge Port
11. Rear Motor

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1. Heat Pump Assembly
2. Front Drive Unit
3. High Voltage BatteryeBay logo Service Panel
4. High Voltage BatteryeBay logo
5. High Voltage Busbars
6. Rear Drive Unit
7. Charge Port

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1. Front Motor
2. Air Conditioning Compressor
3. Forward Junction Box
4. High Voltage Cabling
5. Battery Coolant Heater
6. DC-DC Converter
7. Cabin Heater
8. High Voltage BatteryeBay logo
9. On-board Charger
10. Charge Port
11. Rear Motor
12. HV Cable to Rear HVAC Assembly

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1. Heat Pump Assembly
2. Front Drive Unit
3. High Voltage BatteryeBay logo Service Panel
4. High Voltage Battery
5. High Voltage Busbars
6. Rear Drive Unit
7. Charge Port
NOTE: Plaid version not shown.
WARNING: The high voltage system has no user serviceable parts. Do not disassemble, remove or replace high voltage
components, cables or connectors. High voltage cables are typically colored orange for easy identification.
WARNING: Read and follow all instructions provided on the labels that are attached to Model SModel X. These labels are
there for your safety.
WARNING: In the unlikely event that a fire occurs, immediately contact your local fire emergency responders.

Charging Equipment
Charging equipment designed specifically to charge your Model SModel X is available from Tesla. A Tesla Wall Connector,
which installs in your parking space, is the fastest way to charge Model SModel X in daily use.

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In most market regions, Model SModel X is equipped with a Mobile Connector and the adapter(s) needed to plug into the
most commonly used power outlets. When using the Mobile Connector, first plug the Mobile Connector into the power outlet,
attach an adapter (if needed), and then plug in Model SModel X. For more information about your Mobile Connector, see the
Mobile Connector Owner’s Manual (available on the touchscreen). Additional adapters can be purchased from Tesla.
Tesla offers adapters (for example, J1772, CHAdeMO, and Combined Charging System (CCS)) to allow you to plug into the
most commonly used public charging stations in your region. Open the charge port door using the touchscreen (see Charging
Instructions on page 417), plug the adapter into the charging port on Model SModel X, and then connect the station's
charging connector to the adapter. For information on the charging equipment available for your region, go to www.tesla.com,
choose your region, and then view the available charging options.
More details on public charging station adapters is available at https://www.tesla.com/chademo.

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High Voltage BatteryeBay logo Information
About the High Voltage Battery
Model SModel X has one of the most sophisticated battery systems in the world. The most important way to preserve the high
voltage Battery is to LEAVE YOUR VEHICLE PLUGGED IN when you are not using it. This is particularly important if you are not
planning to drive Model SModel X for several weeks.
NOTE: When left idle and unplugged, your vehicle periodically uses energy from the Battery for system tests and recharging
the low voltage battery when necessary.
There is no advantage to waiting until the Battery’s level is low before charging. In fact, the Battery performs best when
charged regularly.
NOTE: If you allow the Battery to discharge to 0%, other components may become damaged or require replacement (for
example, the low voltage battery). In these cases, you are responsible for repair and/or transporting expenses. Dischargerelated expenses are not covered by the warranty or under the Roadside Assistance policy.
The peak charging rate of the Battery may decrease slightly after a large number of DC Fast Charging sessions, such as those
at Superchargers. To ensure maximum driving range and Battery safety, the Battery charge rate is decreased when the Battery
is too cold, when the Battery’s charge is nearly full, and when the Battery conditions change with usage and age. These
changes in the condition of the Battery are driven by battery physics and may increase the total Supercharging duration by a
few minutes over time. You can minimize the amount of charge time by using Trip Planner to warm the Battery while driving to
a Supercharger. See Trip Planner on page 373 for more information.
Battery Care
Never allow the Battery to fully discharge. Even when Model SModel X is not being driven, its Battery discharges very slowly
to power the onboard electronics. The Battery can discharge at a rate of approximately 1% per day, though the discharge rate
may vary depending on environmental factors (such as cold weather), vehicle configuration, and your selected settings on the
touchscreen. Situations can arise in which you must leave Model SModel X unplugged for an extended period of time (for
example, at an airport when traveling). In these situations, keep the 1% in mind to ensure that you leave the Battery with a
sufficient charge level. For example, over a two week period (14 days), the Battery may discharge by approximately 14%.
Discharging the Battery to 0% may result in damage to vehicle components. To protect against a complete discharge,
Model SModel X enters a low-power consumption mode when the displayed charge level drops to approximately 0%. In this
mode, the Battery stops supporting the onboard electronics and auxiliary low voltage battery. Once this low-power
consumption mode is active, immediately plug in Model SModel X to prevent a jump-start and low voltage battery
replacement.
NOTE: If Model SModel X is unresponsive and does not unlock, open, or charge, the low voltage battery may be discharged. In
this situation, try jump starting the low voltage battery (see Instructions for Transporters on page 510 Instructions for
Transporters on page 517 for instructions on how to jump start the battery). If the vehicle is still unresponsive, contact Tesla.
Temperature Limits

For better long-term performance, avoid exposing Model SModel X to ambient temperatures above 140° F (60° C) or below
-22° F (-30° C) for more than 24 hours at a time.
Energy Saving Feature

Model SModel X has an energy-saving feature that reduces the amount of energy being consumed by the displays when
Model SModel X is not in use. On newer vehicles, this feature is automated to provide an optimal level of energy saving.
However, on older vehicles, you can control the amount of energy being consumed by the displays by touching Controls >
Display > Energy Saving. For more information on maximizing range and saving energy, see Getting Maximum Range on page
261.
Battery Warnings and Cautions

WARNING: The Battery has no parts that an owner or a non-Tesla authorized service technician can service. Under no
circumstances should you open or tamper with the Battery. Always contact Tesla to arrange for Battery servicing.

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CAUTION: If the Battery’s charge level falls to 0%, you must plug it in. If you leave it unplugged for an extended period,
it may not be possible to charge or use Model SModel X without jump starting or replacing the low voltage battery.
Leaving Model SModel X unplugged for an extended period can also result in permanent Battery damage. If you are
unable to charge Model SModel X after attempting to jump start the low voltage battery, contact Tesla immediately.
CAUTION: The Battery requires no owner maintenance. Do not remove the coolant filler cap and do not add fluid. If the
instrument panel warns you that the fluid level is low, contact Tesla immediately.
CAUTION: Do not use the Battery as a stationary power source. Doing so voids the warranty.

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Charging Instructions
Opening the Charge Port
The charge port is located on the left side of Model SModel X, behind a door that is part of the rear tail light assembly. Park
Model SModel X to ensure that the charge cable easily reaches the charge port.
With Model SModel X unlocked (or a recognized key is within range) and in Park, press and release the button on the Tesla
charge cable to open the charge port door.
NOTE: If the charge cable is close to the charge port door, you can press the button on the charge cable to open the charge
port door even when Model S is locked or a recognized key is not within range.

You can also open the charge port door using any of these methods:
• On the touchscreen, touch Controls and touch the Charge Port icon (lightning bolt).
• On the touchscreen, navigate to Controls > Charging > Open Charge Port.
• Press the charge port door when Model SModel X is unlocked or a recognized key is nearby.
• On the key fob, hold down the rear trunk button for 1-2 seconds.
• Use voice commands to open the charge port door (see Voice Commands on page 391). You can also use voice commands
to close the charge port door, and begin or stop charging.
NOTE: The following image is provided for demonstration purposes only. Depending on market region and date of
manufacture, your charge port may be slightly different.

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Charge port manufactured until approximately February 2022.

Charge port manufactured after approximately February 2022.

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NOTE: The charge port lights up white when you open the charge port door. If you do not insert a charge cable into the charge
port within a few minutes after opening the charge port door, the charge port door closes. If this happens, use the
touchscreen to open the charge port door again.
NOTE: In extremely cold weather or icy conditions, it is possible that your charge port latch may freeze in place. In cases where
you cannot remove or insert the charge cable, or the vehicle is not Supercharging due to the latch being frozen in place, use
your Tesla mobile app to precondition your vehicle on HI for approximately 30-45 minutes (you must use your mobile app to
precondition the vehicle; setting your climate to HI using the touchscreen is not effective). This can help thaw ice on the
charge port latch so the charge cable can be removed or inserted.
CAUTION: Do not try to force the charge port door open.
Plugging In
If desired, use the touchscreen to change the charge limit and the charging current (see Charge Settings on page 424).
To charge at a public charging station, plug the appropriate adapter into the vehicle's charging port, and then connect the
station's charging connector to the adapter. The most commonly used adapter(s) for each market region are provided.
Depending on the charging equipment you are using, you may need to start and stop charging using a control on the charging
equipment.
If you are using the Mobile Connector, plug into the power outlet before plugging in Model SModel X.
Align the connector to the charge port and insert fully. When the connector is properly inserted, charging begins automatically
after Model SModel X:
• Engages a latch that holds the connector in place;
• Shifts into Park (if it was in any other drive mode);

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• Heats or cools the Battery, if needed. If the Battery requires heating or cooling, you may notice a delay before charging
begins.
NOTE: Whenever Model SModel X is plugged in but not actively charging, it draws energy from the wall outlet instead of using
energy stored in the Battery. For example, if you are sitting in Model SModel X and using the touchscreen while parked and
plugged in, Model SModel X draws energy from the wall outlet instead of the Battery.
CAUTION: The connector end of the charge cable can damage the paint if you drop it onto Model SModel X.
Charge Port Light

• WHITE (OR LIGHT BLUE): The charge port door is open. Model SModel X is ready to charge and the connector is not
inserted, or the charge port latch is unlocked and the connector is ready to be removed.
• BLUE: Model SModel X detects that a connector has been plugged in.
• BLINKING BLUE: Model SModel X is communicating with the connector. Either Model SModel X is preparing to charge, or a
charging session is scheduled to begin at a specified future time.
• BLINKING GREEN: Charging is in progress. As Model SModel X approaches a full charge, the frequency of the blinking
slows.
• SOLID GREEN: Charging is complete.
• SOLID AMBER: The connector is not fully plugged in. Realign the connector to the charge port and insert fully.
• BLINKING AMBER: Model SModel X is charging at a reduced current (AC charging only).
• RED: A fault is detected and charging has stopped. Check the instrument panel or touchscreen for an alert.
Charging Status
Charging status displays on the instrument panel when the charge port door is open.

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1. Time remaining: The estimated time remaining to charge to your set limit (see Charge Settings on page 424).
NOTE: When charging to 100%, the vehicle may continue to charge with low power when charging is displayed as
complete. This is expected operation. Because the added energy beyond this point is low, it is usually not beneficial to
continue charging.
2. Charging: The current power of the charger.
3. Charging rate: The maximum current available from the attached charge cable.
4. Range gained: Estimated increase in driving distance achieved in the charging session.
5. Driving distance: Displays the total estimated driving distance or energy percentage (depending on your display setting)
available.
NOTE: To change how energy units are displayed, touch Controls > Display > Energy Display.
6. Charge status: Charge status messages (such as Supercharging, Scheduled Charging) display here (see Scheduled
Charging and Scheduled Departure on page 425).

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1. Driving distance: Displays the total estimated driving distance or energy percentage (depending on your display setting)
available.
NOTE: To change how energy units are displayed, touch Controls > Display > Energy Display.
2. Charge status: Charge status messages (such as Supercharging, Scheduled Charging) display here (see Scheduled
Charging and Scheduled Departure on page 425).
3. Time remaining: The estimated time remaining to charge to your set limit (see Charge Settings on page 424).
NOTE: When charging to 100%, the vehicle may continue to charge with low power when charging is displayed as
complete. This is expected operation. Because the added energy beyond this point is low, it is usually not beneficial to
continue charging.
4. Charging rate: The maximum current available from the attached charge cable.
5. Range gained: Estimated increase in driving distance achieved in the charging session.

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6. Charging: The current power of the charger.

During Charging
During charging, the charge port light pulses green, and the instrument paneltouchscreen displays real-time charging status.
The frequency at which the green charge port light pulses slows down as the charge level approaches full. When charging is
complete, the light stops pulsing and is solid green.
NOTE: If Model SModel X is locked, the charge port light does not light up.
If the charge port light turns red while charging, a fault is detected. Check the instrument panel or touchscreen for an alert
describing the fault. A fault can occur due to something as common as a power outage. If a power outage occurs, charging
resumes automatically when power is restored.
NOTE: It is normal to hear sounds during charging. Particularly at high currents, the refrigerant compressor and fan operate as
needed to keep the Battery cool.
NOTE: Air conditioning performance is generally not affected by charging. However, in some circumstances (for example,
charging at high currents during a particularly warm day), the air coming from the vents may not be as cool as expected and a
message displays on the instrument panel. This is normal and ensures that the Battery stays within an optimum temperature
range while charging to support longevity and optimum performance.
WARNING: Never spray liquid at a high velocity (for example, a pressure washer) towards the charge port while
charging. Doing so can result in serious injury or damage to the vehicle, charging equipment, or property.
Stopping Charging
Stop charging at any time by disconnecting the charge cable or touching Stop Charging on the touchscreen.
NOTE: To prevent unauthorized unplugging of the charge cable, the charge cable latch remains locked and Model SModel X
must be unlocked or able to recognize your key before you can disconnect the charge cable.
NOTE:
To disconnect the charge cable:
1. Press and hold the button on the connector handle to release the latch.
NOTE: You can also release the latch using the touchscreen or mobile app, or by pressing and holding the rear trunk button
on the key fob. If your vehicle is equipped with a motorized charge port, you can also press the button to the left of the
charge port to release the latch.
2. Pull the connector from the charge port. The charge port door automatically closes.
3. Push the charge port door closed.
To disconnect the charge cable when using an adapter at a public charge station:
1. Unlock Model SModel X.
2. While holding the public charging handle in one hand and the adapter in the other hand, press and hold the button on the
public charging handle and pull both outwards, removing the handle and adapter at the same time.
NOTE: If the charging station handle separates from the adapter, leaving the adapter in Model SModel X, use the
touchscreen to unlock the charge port.
3. Press and hold the button on the charging handle again to release the adapter from the public charging handle.
NOTE: If Model SModel X is equipped with a motorized charge port door, it automatically closes shortly after you remove the
charge cable.
NOTE: The charge port door automatically closes within approximately 10 seconds of removing the connector from the charge
port.
CAUTION: Tesla strongly recommends leaving Model SModel X plugged in when not in use. This maintains the Battery at
the optimum level of charge.

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Charge Settings
You can access charge settings by touching Controls > Charging when Model SModel X is in Park. While your vehicle is
charging, view the charging status on the instrument panel (see Charging Status on page 420).
When charging, you can also touch the charge icon on the touchscreen to access charge settings.

1. Driving distance: Displays the total estimated driving distance available.
2. Set limit: Adjust the charge limit by dragging the arrow below the battery to indicate the level of charging you want. The
setting you choose applies to immediate and scheduled charging sessions.
NOTE: A portion of the battery image may appear blue. This indicates that a small portion of the energy stored in the
battery is not available because the battery is cold. This is normal and no reason for concern. When the battery warms up,
the blue portion no longer displays.
You can further adjust charge settings:
• Open Charge Port, Unlock Charge Port and Stop Charging: When not charging, touch Open Charge Port or Unlock Charge
Port to open the charge port door or to unlock the charge cable from the charge port. Use Stop Charging when you are
finished charging.
• Charge current at this location: The current automatically sets to the maximum current available from the attached charge
cable, unless it was previously reduced to a lower level. If needed, touch - or + to change the current (for example, you may
want to reduce the current if you are concerned about overloading a domestic wiring circuit shared by other equipment). It
is not possible to set the charging current to a level that exceeds the maximum available from the attached charge cable.
When you change the current, Model SModel X remembers the location. If you charge at the same location, you do not
need to change it again.
NOTE: If Model SModel X is charging and detects unexpected fluctuations in input power, the charging current is
automatically reduced by 25%. For example, a 40 amp current is reduced to 30 amps. This automatic current reduction
increases robustness and safety in situations when an external problem exists (for example, a home wiring system,
receptacle, adapter or cord is unable to meet its rated current capacity). As a precaution, when Model SModel X
automatically reduces current, it saves the reduced current at the charging location. Although you can manually increase it,
Tesla recommends charging at the lower current until the underlying problem is resolved and the charging location can
provide consistent power.
• Schedule: Depending on the setting you select by touching Switch to Scheduled Departure/Scheduled Charging, this
displays either a specified departure time for when the vehicle should be charged and preconditioned or a scheduled
charging time (see Scheduled Charging and Scheduled Departure on page 425).
• Switch to Scheduled Departure/Scheduled Charging: Toggle between Scheduled Departure and Scheduled Charging by
touching Controls > Charging > Switch to Scheduled Departure/Scheduled Charging.
• Supercharging: Displays supercharger usage fees, the location, the time that charging started, and a cost estimate for the
session (see Supercharger Usage Fees and Idle Fees on page 425).
NOTE: To reduce congestion at high-usage supercharger sites, you may be limited to a maximum charge of 80% when not
using Trip Planner (see Trip Planner on page 373).

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Scheduled Charging and Scheduled Departure
With Model SModel X in Park, touch go to Controls
Controls > Charging > Schedule to set a daily time when you want Model SModel X to be ready to drive. This ensures that
charging is complete and/or the cabin climate is comfortably preconditioned by your departure time.
Alternatively, you can switch to Scheduled Charging to specify a daily time in which you want Model SModel X to start
charging.
NOTE: Only one of these features can be enabled. To enable Scheduled Charging, you must first disable Scheduled Departure,
and vice versa.
Toggle between Scheduled Departure and Scheduled Charging by touching Controls > Charging > Switch to Scheduled
Departure/Scheduled Charging.
Using Scheduled Charging

With Scheduled Charging selected, enable the feature then set a daily time when you want Model SModel X to start charging.
Using Scheduled Departure

When Scheduled Departure is displayed, touch Schedule to set a daily time when you want Model SModel X to be ready to
drive. Specify a time, then touch Settings to enable either or both of the following departure features:
• Preconditioning warms the Battery for improved performance and ensures a comfortable cabin climate at your set
departure time.
NOTE: Preconditioning operates only when the Battery's charge level is at least 20%.
• Off-Peak Charging automatically charges the Battery during off-peak hours to reduce energy costs. Touch Change OffPeak Hours to customize the time when off-peak utility rates end.
NOTE: Choosing Off-Peak Charging can reduce energy costs even in market regions where off-peak utility rates are not
applicable. For example, if charging starts as soon as you plug in, charging may complete much sooner. This causes the
Battery to cool down to ambient temperatures and requires energy to warm it back up by your departure time. Therefore,
even if off-peak utility rates are not applicable to you, it is recommended that you set Off-Peak Hours to the same time as
your departure time in order to reduce energy consumption.
NOTE: If Model SModel X does not have enough time to complete charging during off-peak hours, it continues to charge
until it reaches the target battery percentage.
NOTE: If you set a departure time for charging and Model SModel X is not plugged in, charging is scheduled when you plug
it in, provided you plug it in within six hours of the scheduled departure time. If plugged in after six hours, charging may not
start until the scheduled time on the next day.
You can also choose to apply Preconditioning and Off-Peak Charging to weekdays only.
When you’ve specified your desired settings, touch Set and instead of the Schedule icon, the touchscreen displays your
scheduled departure time.
NOTE: Scheduled Departure settings are also available on the Climate Controls screen.
Supercharger Usage Fees and Idle Fees
When charging at a Tesla superchargereBay logo, information about the charging session displays at the bottom of the charging screen.
This includes the location, the time that charging started, and a cost estimate for the session. When you stop supercharging,
the estimated cost of the session displays until a new supercharging session begins. If free charging is applicable, the
estimated cost displays as zero.
NOTE: Estimated cost may not reflect the final cost of the supercharging session. Final pricing for supercharging sessions can
be found in your Tesla account.

Owner's Manual

425

Owners Manual
When charging at a Tesla superchargereBay logo, you are subject to idle fees. Idle fees are designed to encourage drivers to move their
vehicle from the Supercharger when charging is complete. Idle fees are in effect only when half or more of the Superchargers
at a site are occupied. The Tesla mobile app notifies you when charging is almost complete, and again when charging is
complete. Additional notifications are sent if idle fees are incurred. Idle fees are waived if you move your vehicle within five
minutes of when charging completed.
Log into your Tesla account to view fees and details about Supercharger sessions, track the remaining balance of free credits,
set up a payment method, and make payments. Once a payment method is saved, fees are automatically paid from your
account.
Manually Releasing Charge Cable
If the usual methods for releasing a charge cable from the charge port (using the charge handle release button, touchscreen,
or mobile app) do not work, carefully follow these steps:
1. Ensure that Model SModel X is not actively charging by displaying the charging screen on the touchscreen. If necessary,
touch Stop Charging.
2. Open the rear trunk.

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TSB/Document ID: 2024.26.3_SX_0724.pdf

Replacement Service Bulletin Number:

MFR Communication Date: 2024-07-31

MFR Internal Campaign ID/Software Version: 2024.26.3

Communication Type: Over The Air

NHTSA Components: UNKNOWN OR OTHER

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