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Air Suspension
NOTE: When Model SModel X starts, you may hear the sound of the compressor as the air suspension system’s reservoir fills
with air.
Air suspension offers a superior ride quality and when carrying loads, the system maintains a level height between the front
and rear. You can manually adjust the ride height to suit your circumstances (for example, you can raise Model SModel X when
driving at low speeds when you need extra ground clearance, such as when driving on a steep driveway or ramp, in deep snow,
over large speed bumps, parking curbs, etc.).
If a fault is detected that reduces the performance of the air suspension system, a yellow indicator lights up on
the instrument panel. If the problem persists, contact Tesla.

If a fault is detected that disables the air suspension system, a red indicator lights up on the instrument panel.
Contact Tesla.

Adjusting Ride Height
CAUTION: Before adjusting the suspension height, ensure Model SModel X is clear of all obstacles, above and below.
You can manually adjust the ride height by pressing the brake pedal touching Controls > Suspension on the touchscreen. The
ride height settings that are available depend on your driving speed and other conditions (for example, the suspension does
not lower if a door is open). The touchscreen also displays the approximate ground clearance for each setting. Drag the slider
to choose from these options:
• Very High. When set to Very High, the suspension automatically lowers to High when driving speed reaches 22 mph
(35 km/h).
• High. When set to High, the suspension automatically lowers to Standard when driving speed reaches 34 mph (55 km/h).
• Standard. The Standard setting ensures optimum comfort and handling under all loading conditions.
• Low. Lowering the height can improve aerodynamics and make it easier to load or unload cargo and passengers.
CAUTION: Avoid driving aggressively (hard accelerations, sharp turns, etc.) when the suspension is set to High or Very
High. Doing so can cause vibration and increase the possibility of damage.
CAUTION: Acceleration may be reduced when the suspension is set to High or Very High.
Auto-Raising Suspension
Auto-raising suspension saves you from manually having to raise the suspension every time you arrive at a frequently-used
location where you have previously raised the suspension. The location is automatically saved whenever you raise the
suspension to High or Very High. When you return to the saved location, Model SModel X raises the suspension and the
instrument panel displays a message indicating that the suspension is being raised.
After leaving a saved location, the suspension automatically lowers. However, it may not lower until Model SModel X meets the
speed threshold at which the suspension lowers.
NOTE: When returning to a saved location and driving faster than the High and Very High suspension settings allow, the
suspension does not raise until Model SModel X slows down.
NOTE: If Model SModel X reaches a saved location and the existing suspension setting is already higher than the level that has
been saved for that location, the ride height is not adjusted.

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To remove an auto-raising location

If you do not want the suspension to automatically raise at a location, touch the X in the auto-raising status message that
displays at a saved location. By doing so, the suspension does not automatically raise at the location.
Self-Leveling
Model SModel X equipped with air suspension automatically self-levels, even when power is off. To prevent damage when
jacking or lifting the vehicle, you must activate Jack Mode to disable self-leveling (press the brake pedal and touch Controls >
Service > Jack Mode). For more details, see Jack Mode on page 463.

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Voice Commands
Use voice commands to easily control settings and preferences without using the touchscreen. You can ask Model SModel X
to do just about anything, such as adjusting climate controls and media preferences. Available commands include most
features that are managed by the touchscreen except driving-related commands, for example shifting drive modes.
Voice commands are designed to understand natural requests. You can use voice commands to:
• Adjust climate preferences.
• Tweak the windshield wiper speed and frequency.
• Control various aspects of your vehicle.
• Navigate to a location.
• Call a contact.
• Interact with apps and settings.
To initiate a voice command, fully press the microphone button on the right side of the steering wheelsteering yoketouch the
voice button on the right side of the steering wheelsteering yoke. When you hear a chime, make your request and the vehicle
responds.

Examples of Voice Commands
Here is a list of example voice commands. This is not an exhaustive list. Tesla is constantly working to improve voice
commands.
NOTE: To choose the language you want to use for voice commands, touch Controls > Display > Voice Recognition Language.
Climate Controls

Adjust your climate preferences using voice commands:
• "Make it cooler".
• "Make it warmer".
• "Turn on/off the driver's seat heater".
• "Cool down the passenger".
• "Direct airflow to my face".
• "Sync climate".
• "Increase/decrease the fan speed".

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• "Turn on recirculate".
Windshield Wipers

Update the windshield wiper speed and frequency based on changing road and weather conditions:
• "Speed up the wipers".
• "Increase/decrease windshield wiper speed by...".
• "Turn on/off the wipers".
• "Spray the windshield".
Vehicle Controls

You can also modify various controls in your vehicle using voice commands:
• "Sentry Mode on/off".
• "Keep my car safe".
• "Lock/unlock the doors".
• "Turn on Dog Mode".
• "Fold/unfold the mirrors".
• "Open/close charge port".
• "Start/stop charging".
• "Show me the tire pressures".
• "Open the glovebox".
Navigation

To search for, or navigate to, a location, say:
• "Where is [location]"?
• "Drive to [location]".
• "Navigate to [location]"
• "Show nearby Superchargers".
• "I'm feelilng hungry/lucky" (see I'm Feeling Lucky, Hungry on page 371).
If you have defined a navigation address for your home or work locations, you can use a voice command to navigate there by
saying "Navigate home" or "Take me to work".
Contacts

To call or text a contact on your Bluetooth-connected phone (see Phone and Calendar on page 381), say:
• "Call [contact name/phone number]".
• "Re-dial [contact name/phone number]".
• "Text [contact name/phone number]".
Media

To listen to and adjust your media preferences, say:
• "Listen to [song name]".
• "Listen to [song name] by [artist name]".
• "Lower/raise the volume".

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• "Skip to next".
• "Pause/play song".
• "Change the radio to...".
• "Change the source to [media source]".
To improve voice command recognition accuracy, provide multiple cues in your command, such as artist and song.
Apps and Settings

Easily navigate through your apps and settings using voice commands:
• "Open [Toybox/browser/theater/phone]".
• "Search for...".
• "The screen is too bright".
• "Show me the Owner's Manual".
Some apps and settings are only accessible while in Park.
You can also file a bug report by saying "report" , "feedback", or "bug report".
For a complete list of voice commands, go to https://www.tesla.com/support/voice-commands.
NOTE: Tesla is continuously improving the ability of Model SModel X to recognize voice commands. To support these ongoing
quality improvements, Tesla captures short voice recordings anonymously. To protect your privacy, these short recordings are
not associated with your personal information or with your vehicle's identification number. Tesla assures that it is not possible
to search any system for a recording associated with a specific customer or vehicle.

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Security Settings
About the Security System
If Model SModel X does not detect a key nearby and a locked door or trunk is opened, an alarm sounds. The headlights and
turn signals also flash. To deactivate the alarm, press any button on the key fob.
To manually enable or disable the alarm system, touch Controls > Safety > Security Alarm. When enabled, Model SModel X
activates its alarm one minute after you exit, the doors lock, and a recognized key is no longer detected.
A battery-backed siren (if equipped) sounds in situations where a locked door or trunk is opened and Model SModel X does
not detect a key nearby. If you also want this siren to sound in situations where the vehicle detects motion inside the cabin,
enable Tilt/Intrusion (see Tilt/Intrusion (if equipped) on page 394).
NOTE: If Model SModel X is in Sentry Mode (see Using Sentry Mode on page 397), you must disable Sentry Mode before you
can disable the Security alarm or the Tilt/Intrusion alarm.
Tilt/Intrusion (if equipped)

The Security Alarm must be on to enable Tilt/Intrusion.
Tilt/Intrusion sounds the alarm in your vehicle if Model SModel X detects motion inside the cabin, or is moved or tilted (for
example, with a tow truck or jack). To enable, touch Controls > Safety > Tilt/Intrusion.
The intrusion sensor automatically disables in situations where the climate control system is operating when you leave your
vehicle. To override, you can manually turn the Tilt/Intrusion Sensor on again after choosing Keep Climate On, Dog, or Camp
Mode.
NOTE: If you plan to leave something that moves inside your locked vehicle, remember to turn off Tilt/Intrusion. If this setting is
on, any motion detected inside Model SModel X activates the intrusion alarm.
Enhanced Anti-Theft Upgrade (if equipped)

If your vehicle is equipped with the Enhanced Anti-Theft upgrade, the horn sounds in situations where a locked door or trunk
is opened and Model SModel X does not detect a key nearby. If Tilt/Intrusion is on, the horn also sounds if Model SModel X
detects motion inside the cabin or if the vehicle is moved or tilted (for example, with a tow truck or jack). To turn the Tilt/
Intrusion detection system on or off, touch Controls > Safety > Tilt/Intrusion.
PIN to Drive
To increase security, you can prevent Model SModel X from being driven until a 4-digit PIN (Personal Identification Number) is
entered. To enable this setting, touch Controls > Safety > PIN to Drive and follow the on-screen prompts to create a driving
PIN.
When enabled, in addition to entering the 4-digit driving PIN to drive, you must also use it to enter Valet mode for the first
time and create the 4-digit valet PIN to enter and exit Valet mode. In Valet mode, Model SModel X can be driven without the
need for the valet to enter a driving PIN. The PIN to Drive setting is disabled whenever Valet mode is active.
If you forget your driving PIN, touch the link to enter your Tesla login credentials on the PIN to Drive popup, then follow the
on-screen prompts.
NOTE: In the unlikely event that your touchscreen is unresponsive, you may be unable to enter the PIN. In this case, first try to
restart the touchscreen (see Restarting the Touchscreen on page 197). If the touchscreen is still unresponsive, you can still
bypass PIN to Drive by turning on Keyless Driving in the Tesla mobile app.
Glovebox PIN
For additional security, you can protect the contents in your glovebox with a 4-digit PIN. To enable this setting, touch Controls
> Safety > Glovebox PIN and follow the on-screen prompts. When enabled, you are prompted to enter the PIN to open the
glovebox. To disable this setting, select the toggle to disable and then enter the PIN.
If you forget your glovebox PIN, reset it by entering your Tesla login credentials, then follow the on-screen prompts.

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NOTE: When you open the glovebox with Glovebox PIN while Valet mode is enabled, Valet mode disables after the glovebox
opens.

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Dashcam and Sentry Mode
NOTE: Depending on market region, vehicle configuration, options purchased, and software version, your vehicle may not be
equipped with Dashcam or Sentry Mode or the features may not operate exactly as described. Please note it is your sole
responsibility to consult and comply with all local regulations and property restrictions regarding the use of cameras.
In addition to supporting Autopilot, the exterior cameras can record and store video footage of the vehicle's surroundings on a
USB flash drive. This can be convenient in situations where you want a video recording of a particular incident. If set to AUTO,
Dashcam saves video recordings of collisions when driving. On the other hand, if enabled, Sentry Mode is the alarm system
that monitors the environment around your vehicle when it is locked and in Park. After an incident is detected, Sentry Mode
responds according to the level of threat detected.
NOTE: For saving Sentry Mode and Dashcam footage, Tesla recommends using the USB port located in the glovebox. Doing so
increases security and minimizes power consumption.
NOTE: Dashcam and Sentry Mode will not record video when Dashcam is OFF.
NOTE: To protect your privacy, video recordings are saved locally to onboard memory or the USB flash drive. Recordings are
not sent to Tesla.
Using Dashcam
Dashcam records footage of your vehicle's surroundings only when Model SModel X is powered on (see Starting and Powering
Off on page 195). Dashcam does not record video when your vehicle is powered off. Use Dashcam to record driving incidents,
such as a collision.
Dashcam requires a properly formatted USB flash drive, inserted into a front USB port (preferably in the glovebox) in order to
store and retrieve footage (see USB Drive Requirements for Recording Videos on page 80USB Drive Requirements for
Recording Videos on page 88).
Enable Dashcam by going to Controls > Safety > Dashcam and choose:
• Auto: Dashcam automatically saves a recording to the USB flash drive in situations where Model SModel X detects a safety
event, such as a collision or airbag deployment. When Auto is selected, detection can vary and is subject to your vehicle's
power, sleep, and Autopilot state.
NOTE: Several factors determine whether or not Dashcam automatically saves a recording of a safety event (for example,
amount of force, whether or not airbags deployed, etc.). Do not rely on Dashcam to automatically record video of all safety
events.
• Manual: You must touch the Dashcam icon to save a recording of the most recent 10 minutes of driving to the USB flash
drive.
• On Honk: When you press the horn, Dashcam saves a recording of the most recent 10 minutes of driving to the USB flash
drive.
Once enabled, you can manually save clips by touching:
The Dashcam icon in the app launcher while the vehicle is in Drive (you can add the Dashcam app to My Apps at
the bottom of the touchscreen for easy access, see Customizing My Apps on page 19). The touchscreen
displays a message confirming if the footage is saved. When Model SModel X is in Park, touching the Dashcam
icon brings up the Viewer.
The Dashcam icon at the top of the touchscreen on the Controls screen.

The Dashcam controls are:

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RECORDING: Shows that Dashcam is recording. To save video footage, touch the icon. To pause recording,
press and hold the icon.

PAUSED: Shows that Dashcam is paused. To resume recording, touch the icon. To avoid losing video footage,
pause Dashcam before removing the flash drive.

SAVED: Shows that footage is saved. You can also save dashcam clips by touching the Dashcam icon in the app
launcher while Driving.

To view Dashcam footage, see Viewing Video Recordings on page 399.
Using Sentry Mode
When Sentry Mode is turned on, the cameras and sensors remain powered on and ready to record suspicious activity around
your vehicle when Model SModel X is locked and in Park.
To store and retrieve Sentry Mode footage, ensure that Dashcam is on and a properly formatted USB flash drive is inserted into
a front USB port (preferably in the glovebox) (see Using Dashcam on page 396).
If you want Sentry Mode to automatically turn on every time you leave your vehicle, touch Controls > Sentry Mode > On. There
are three additional settings for customization:
• Exclude Home: Sentry Mode does not operate at the location you set as Home in your favorites list (see Home, Work, and
Favorite Destinations on page 371), but operates at any other parking location.
NOTE: To set up your Home location, touch Navigate and hold down Home, then enter your address. Touch Save as Home.
• Exclude Work: Sentry Mode does not operate at the location you set as Work in your Favorites list, but operates at any
other parking location. Set your Work location the same way you set your Home location.
• Exclude Favorites: Sentry Mode does not operate at any location in your Favorites list, but activates at any other parking
location.
NOTE: To recognize a location listed as Home, Work, or a Favorite, Model SModel X must be parked within 32 feet (10
meters) of the saved location.
NOTE: Sentry Mode will not record video when Dashcam is OFF.
To manually turn Sentry Mode on or off, touch the Sentry Mode
icon at the top of your touchscreen.

To manually turn Sentry Mode on or off,
touch Controls > Sentry.

Manually turning Sentry Mode on or off using the touchscreen or the mobile app overrides your Home, Work, or Favorite
exclusion preferences until the next time you drive.
Alternatively, you can use voice commands or the Tesla mobile app. To enable Sentry Mode using voice commands, say "Keep
Tesla safe," "Keep my car safe," "Sentry on," or "Enable Sentry" (see Voice Commands on page 391).
Sentry Mode requires your Battery to be at least 20% charged. If the Battery falls below 20%, Sentry Mode turns off and the
mobile app sends you a notification. Power consumption may increase when Sentry Mode is active.
NOTE: Software updates cannot be installed when Sentry Mode is turned on.
CAUTION: Do not rely on Sentry Mode to protect Model SModel X from all possible security threats. While it may help
deter some threats, no security system can prevent all attacks.
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To view Sentry Mode footage, see Viewing Video Recordings on page 399.
Standby, Alert, and Alarm States

While in Sentry Mode, Model SModel X may shift through three states as a response to its surroundings—Standby, Alert, and
Alarm:
• Standby. Model SModel X is automatically “on standby” when you activate Sentry Mode. The cameras constantly monitor
the surrounding area for possible security threats.
• Alert. If Sentry Mode detects a possible threat, such as someone very close to, or leaning on, Model SModel X, Sentry
Mode switches to the Alert state, where:
◦ Headlights briefly flicker.
◦ The touchscreen displays a message indicating that cameras are recording.
◦ Sentry Mode saves the most recent 10 minutes of footage prior to the triggered event to the USB flash drive (if available
and installed).
• Alarm. For major threats, Sentry Mode:
◦ Activates the security alarm and the audio system generates a loud and unexpected sound.
◦ Sends an alert to the mobile app on phones that are paired to Model SModel X to inform you that the alarm state is
triggered.
◦ Saves the most recent 10 minutes of footage prior to the triggered event to the USB flash drive (if available and
installed).
◦ Returns to the Standby state after 30 seconds.
◦ For vehicles manufactured after approximately April 2018: Saves up to two minutes of footage to the vehicle's internal
storage for safekeeping which can be manually saved to a USB flash drive (if available and installed) using the Dashcam
viewer.
CAUTION: Sentry Mode may not activate the security alarm in all situations involving damage to the vehicle. Sentry
Mode uses many factors to determine whether to activate the security alarm—all impacts may not be detected and
the alarm may not activate in all situations.
NOTE: When the internal storage reaches full capacity, new recordings from Alert and Alarm events overwrite the older
recordings.
Sentry Mode - View Live Camera

NOTE: View Live Camera requires premium connectivity. It also requires that version 4.2.1 (or newer) of the Tesla mobile app is
installed on a phone that has been paired as a key to Model SModel X.
When Sentry Mode is enabled, you can use the mobile app to remotely view the area surrounding Model SModel X as seen
through the exterior cameras.
To enable, touch Controls > Safety > Sentry Mode > View Live Camera via Mobile App on the Model SModel X touchscreen.
Once enabled, ensure there are no occupants in the vehicle and all doors are closed. Then, on the Tesla mobile app, go to
Safety > Sentry Mode and touch View Live Camera to see a live video feed of your vehicle’s surroundings.
In addition, if Model SModel X is equipped with a pedestrian warning speaker (see Pedestrian Warning System on page 267),
you can press and hold the microphone button on the mobile app to transmit your voice through this speaker.
When View Live Camera is actively being used, Model SModel X may periodically flash its exterior lights and display a message
on the touchscreen to notify others that the area surrounding the vehicle is being viewed through the cameras.
View Live Camera is limited to approximately one hour (or 15 minutes for some regions) of cumulative usage per day.
NOTE: Video and audio quality can vary depending on network connectivity.
NOTE: The live camera feed is fully encrypted and cannot be accessed by Tesla.

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Viewing Video Recordings
You can view recorded footage on the touchscreen when Model SModel X is in Park. Touch the Dashcam icon located in the
app launcher or the Dashcam icon at the top of the touchscreen on the Controls screen. Touch the menu icon in the top corner
of the screen. The tabs display a list of all video clips, organized by location and timestamp. Pause, rewind, fast forward, and
delete video recordings as needed. You can also navigate to Controls > Safety > Delete Dashcam Clips to delete all dashcam
and Sentry Mode footage, including recent and saved clips.
NOTE: Dashcam recording pauses when you launch the Viewer.
You can also view video footage by removing and inserting the USB flash drive into a computer and navigating to the TeslaCam
or TeslaTrackMode folder.
The TeslaCam folder contains three sub-folders:
• Recent Clips: When recording, Dashcam continuously saves footage to Recent Clips in 60-minute cycles. Footage is
overwritten every hour unless you manually save it. Four videos are recorded for each clip, one from each camera (front,
rear, left, and right).
NOTE: Rear camera recordings are available only on vehicles manufactured after approximately February 2018.
• Saved Clips: Contains all recordings that are saved using Dashcam.
• Sentry Clips: Contains the last 10 minutes of footage from all Sentry Mode events that triggered an Alert or Alarm state. If
storage space on the USB flash drive becomes limited, the oldest Sentry Clips are deleted to provide space for new ones.
Once deleted, you cannot retrieve them.
When the USB flash drive runs out of storage space, video footage can no longer be saved. To prevent the flash drive from
getting full, regularly move saved videos to another device and delete them from the flash drive.

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HomeLink Universal Transceiver
About HomeLink
If your vehicle is equipped with the HomeLink® Universal Transceiver, you can operate up to three Radio
Frequency (RF) devices, including garage doors, gates, lights, and security systems.

NOTE: Depending on date of manufacture, market region, and options selected at time of purchase, some vehicles are not
equipped with a HomeLink Universal Transceiver.
WARNING: Do not use the HomeLink Universal Transceiver with a device that does not have safety stop and reverse
features. Using a device without these safety features increases the risk of injury or death.
Supported Modes
HomeLink supports three different transmit modes, which is how your vehicle and the RF device communicate. Selecting a
transmit mode is determined by your RF device's compatibility:
• Standard Mode: Use Standard Mode if your RF device is equipped with a remote control that must be used to operate the
device (for example, a remote-controlled garage door). This mode is the most commonly used transmit mode for HomeLink
devices.
• D-Mode or UR-Mode: Use D-Mode or UR-Mode if the RF device does not have a remote control, and the receiver has a
"Learn" button (may also be called "Program" or "Smart"). D-Mode and UR-Mode function similarly in that Model SModel X
communicates directly with the device's receiver as opposed to the remote control.
NOTE: D-Mode is used primarily in North America whereas UR-Mode is popular in Europe, the Middle East, and Asia. To
determine the mode your device is compatible with, contact HomeLink (www.homelink.com or call 1-800-355-3515).
Each of your devices can be set to a different mode. For example, your garage door can be set to Standard Mode, your front
gate can be set to D-Mode, etc. To change a transmit mode, touch the HomeLink icon at the top of the touchscreenControls
screen and select the device you want to change. Then, select Program and choose the desired mode for your device. Confirm
by touching Set Mode and follow the onscreen instructions.
For older vehicles, changing the mode for one device changes the mode for all devices, so be careful when changing transmit
modes. Devices not compatible with your selected mode may not work. Touch the HomeLink icon at the top of the
touchscreen, then touch Change Transmit Mode.
NOTE: Check the product information for your HomeLink device to determine which mode is compatible with your device.
Programming HomeLink
To program HomeLink®:
1. Park Model SModel X so that the front bumper is in front of the device you want to program.
CAUTION: Your device might open or close during programming. Therefore, before programming, make sure that the
device is clear of any people or objects.
2. Check that the device's remote control has a healthy battery. Tesla recommends replacing the battery in the device's
remote control before Programming HomeLink.
3. Touch the HomeLink icon at the top of the touchscreenControls screen.
4. Touch Create HomeLink.
5. Select the mode you wish to use: Standard, D-Mode, or UR-Mode (see Supported Modes on page 400).
6. On the touchscreen, enter a name for your device, then and touch Enter or Create HomeLink.
7. Touch Start and follow the onscreen instructions.

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NOTE: If you see a screen called “Train the receiver” while programming the device, remember that this is a time-sensitive
step. After pressing the Learn/Program/Smart button on the device's remote control, you have only approximately 30
seconds to return to your vehicle and press Continue, and then press the trained HomeLink device name twice. Consider
having an assistant to ensure you can complete this step within 30 seconds.
8. Once your device is programmed, touch Save to complete the programming.
9. Ensure HomeLink works as expected. In some cases, you may need to repeat the programming process multiple times
before succeeding.
Once programmed, you can operate the device by touching its corresponding HomeLink icon on the touchscreen. HomeLink
remembers the location of your programmed devices. When you approach a known location, the HomeLink control on the
touchscreen automatically appears. When you drive away, it disappears.
NOTE: For additional assistance or compatibility questions, contact HomeLink (www.homelink.com or call 1-800-355-3515).
Auto Opening and Closing
To operate a HomeLink device without using the touchscreen, you can automate the device to open as you approach, and
close as you drive away:
1. Touch the HomeLink icon at the top of the touchscreenControls screen, then choose the device you want to automate.
2. Select the Auto-open when arriving checkbox if you want the device to open as you approach.
3. Touch the arrows to specify the distance you want Model SModel X to be from the device before it opens.
4. Select the Auto-close when leaving checkbox if you want the device to close as you drive away.
As you approach (or drive away from) a device that is set to operate automatically, the HomeLink status icon displays a countdown message to let you know when the device automatically opens or closes. In situations where you don't want the device
to automatically open or close, touch Skip Auto-Open or Skip Auto-Close at any time during the count-down message.
NOTE: Do not rely on HomeLink to ensure the device fully closes.
Resetting the Location of the HomeLink Device
If you experience situations in which you sometimes drive up to your HomeLink device and it doesn't open, or the touchscreen
does not display a notification as you approach a programmed device, you may need to reset the device's location. To do so,
park as close as possible to the HomeLink device (garage door, gate, etc.) and display the HomeLink settings page by touching
the HomeLink icon at the top of the touchscreenControls screen. Touch the name of the device you want to reset, then touch
Reset Location.
Deleting a Device
To delete a HomeLink device, touch the HomeLink icon at the top of the touchscreenControls screen. Touch the name of the
device you want to delete, then touch Delete.
NOTE: You can also perform a factory reset to erase your HomeLink settings, along with all other personal data (saved
addresses, music favorites, imported contacts, etc.). See Erasing Personal Data on page 359Service on page 357.
NOTE: For security reasons, delete your HomeLink devices if you sell your Model SModel X.
Troubleshooting HomeLink
Standard Mode

In Standard Mode, Model SModel X records the RF signal from your HomeLink device's remote control. The touchscreen
instructs you to stand in front of the vehicle, point the device's remote control at the front bumper, and press and hold the
button until the headlights flash. When the headlights flash, Model SModel X has learned the remote control and you can
touch Continue on the touchscreen. If the headlights do not flash:
• Check the batteries in the remote control. It is a good idea to replace the batteries before you start programming.
• Ensure you are standing in front of Model SModel X with the device's remote control positioned within two inches (five cm)
of the Tesla emblem.

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• Press and hold the button on your device's remote control until the headlights flash. In some cases you must hold the
button on the remote control for up to three minutes.
NOTE: Some HomeLink remote controls require multiple short presses (approximately one second each press) instead of
one long duration press. If you are unsuccessful after multiple attempts of using long presses, try repeated presses of one
second each.
D-Mode and UR-Mode

In D Mode and UR-Mode, the device’s receiver learns Model SModel X. The touchscreen instructs you to press the "Learn"
button (may also be called "Program" or "Smart") on the device's receiver. If this does not work, refer to the following
guidelines:
• Park Model SModel X with its bumper as close as possible to the garage door, gate, etc. that you are trying to program.
• Make sure you are pressing the receiver's Learn/Program/Smart button. For instructions on how to put the receiver into
learning mode, refer to the product details provided with your RF device that you are trying to program.
• If you see a screen called "Train the receiver" while programming the device, remember that this is a time-sensitive step.
After pressing the Learn/Program/Smart button on the device's remote control or receiver, you only have approximately 30
seconds to return to your vehicle, press Continue, then press the trained HomeLink device name twice. Consider having
someone assist you with this step.
• Most devices stay in learning mode for only three to five minutes. Immediately after pressing the device's Learn/Program/
Smart button, follow the instructions displayed on the vehicle's touchscreen.
For additional assistance or compatibility questions, contact HomeLink (www.homelink.com or call 1-800-355-3515).

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Connecting to Wi-Fi
Wi-Fi is available as a data connection method and is often faster than cellular data networks. Connecting to Wi-Fi is
especially useful in areas with limited or no cellular connectivity. To ensure fast, reliable delivery of software and map updates,
Tesla recommends leaving Model SModel X connected to a Wi-Fi network whenever possible (for example, when parked
overnight).
To connect to a Wi-Fi network:
1. Touch Controls > Wi-Fi icon at the top of the touchscreenControls screen. Model SModel X begins to scan and display
detected Wi-Fi networks that are within range.
NOTE: If a known Wi-Fi network does not appear in the list, move Model SModel X closer to the access point or consider
using a range extender.
2. Select the Wi-Fi network you want to use, enter the password (if necessary), then touch Confirm.
3. Model SModel X connects to the Wi-Fi network. Whenever the network is within range, Model SModel X connects to it
automatically.
You can also connect to a hidden network that isn't shown on the list of scanned networks. Just touch Wi-Fi Settings, enter the
name of the network in the resulting dialog box, select the security setting, then touch Add Network.
NOTE: If more than one previously connected network is within range, Model SModel X connects to the one most recently
used.
NOTE: At Tesla Service Centers, Model SModel X automatically connects to the Tesla Service Wi-Fi network.
Hotspots and Connectivity
You can also use a mobile hotspot or your phone's Internet connection via Wi-Fi tethering (subject to fees and restrictions of
your mobile carrier) to access the internet. To remain connected to Wi-Fi when shifting into Drive or Reverse, choose the
connection from the Wi-Fi settings screen, then touch Remain connected in Drive.

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Software Updates
Loading New Software
Tesla updates your vehicle's software wirelessly, constantly providing new features. Tesla recommends you install software
updates as soon as they are available on your vehicle. To ensure the fastest and most reliable delivery of software updates,
leave Wi-Fi turned on and connected whenever possible. In most cases, your vehicle must be connected to Wi-Fi to start an
update (see Connecting to Wi-Fi on page 403).
Software updates are not performed when the following features are active:
• Smart Preconditioning,
• Keep Climate On, Dog Mode, or Camp Mode
• Sentry Mode
NOTE: On an as-needed basis, Tesla also sends software updates using a cellular connection.
WARNING: Do not attempt to use the vehicle while the software is being updated. Vehicle functions, including some
safety systems, may be limited or disabled when a software update is in progress and you could damage the vehicle.
When a software update is available, a yellow clock icon appears at the top of the touchscreenControls screen. There are three
ways you can install software updates:
• Touch the yellow clock icon to display the scheduling screen, which prompts you to select a time to install the update (Set
For This Time) or install it now (Install Now). Once scheduled, the yellow clock icon changes to a white clock icon until the
update begins. At any time before the update begins, you can touch this clock icon to reschedule the update.
• Touch Controls > Software to determine if an update is available for your vehicle. If available, touch Software Update
Available to navigate to the scheduling screen, as mentioned above.
• Start updates using the Tesla mobile app.
NOTE: Some software updates can take up to three hours to complete. Model SModel X must be in Park while the software is
being updated. To ensure the fastest and most reliable delivery of software updates, leave the Wi-Fi turned on and connected
whenever possible (see Connecting to Wi-Fi on page 403).
The yellow clock icon becomes a green download icon when a software update is downloading. If a yellow download icon
displays, a software update is available but your vehicle is not connected to Wi-Fi. Connect your vehicle to Wi-Fi to start the
download.
Software Update Preferences
You can choose how quickly and often you receive software updates. To change your preference, touch Controls > Software >
Software Update Preferences and choose either of these options:
• Standard: Receive software updates using the normal rollout timeframe for your region and vehicle configuration. When a
software release is made available it has generally been running on other customer vehicles for a period of time.
• Advanced: Receive the latest software updates for your region and vehicle configuration as soon as they are available. Tesla
determines how, when, and where to send updates to vehicles based on various factors unique to each release. Keep in
mind that although you receive updates as soon as they are available for your specific vehicle, you may not be in the first
Tesla group of Tesla owners to receive the update. Choosing Advanced does not enroll your vehicle in Tesla's early access
program.
NOTE: Tesla does not update software upon request for those wanting to receive the latest features and improvements.
Selecting Advanced and consistently connecting to Wi-Fi (see Connecting to Wi-Fi on page 403) is the best way to receive
the latest software updates.
NOTE: The software update screen persists until you install the update. You must install a software update as soon it becomes
available. Any harm resulting from failure to install a software update is not covered by the vehicle’s warranty. Failure or refusal
to install updates can cause some vehicle features to become inaccessible, digital media devices to become incompatible, and
can limit Tesla's ability to diagnose and service your vehicle.
NOTE: Reverting to a previous software version is not possible.
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