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NHTSA ID Number: 11005667

Manufacturer Communication Number: TI-508

TSB/Document Date: 2024-08-05


Summary

Outlines the acceptable variances of the Girard patio awning and the items that are acceptable under warranty.


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AWNINGS
Purpose
This document outlines the acceptable variances of the Girard patio awning and the items that are
acceptable under warranty. The Girard patio awnings are designed to open and close smoothly. The arm
joints are also designed to react and protect the awning in windy conditions. These design features require
several of the components to have flexibility and this creates a varied tolerance within these parts.
When the awning extends and retracts, is affected by windy conditions or is manipulated by any other
external force, it is not uncommon to see up to a 1 Y2" variance in the height of the lead rail. When awnings
are mounted side by side this can cause an uneven appearance between the two lead rails of the awnings.
Both awnings can be affected by this variance.
If this condition occurs and is within the stated tolerance, this is not considered a warranty item. Usually the
lead rails can be set back to even by manipulating either lead rail by hand and realigning the two lead rails.
In the event this cannot be achieved or the factory-set pitch is not desirable, then follow the steps below to
adjust the pitch to the desired position. This will require the use of tools outlined below.
It is critical these instructions are followed precisely to avoid internal damage to the awning's shoulder
assembly. The information contained in this section is also reciprocal to other Girard patio awnings.
Safety
Moving parts can pinch, crush or cut. Keep clear and use caution.
Resources Required
+ 19mm open-end wrench
+ 10mm open-end wrench
+ Appropriately-sized ladder
+ One helper
Rev: 07.25.2024 Page 1 CCD-0008530

oO ADJUSTING PITCH AND ELBOW HEIGHT
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Procedures for Adjusting Elbow Height and Pitch
NOTE: Adjustment of the elbow height and pitch will affect the height of the awning lead rail when it is
fully deployed. Ensure that when making any of these adjustments the final height of the lead rail
is no less than 7’ (84”). This adjustment is usually required after an arm replacement. Adjustment is
also required if the elbow of the arm hits the bottom of the casing as the lead rail closes.
Adjusting Elbow Height

1. Extend the awning about 18”.

2. Onthe selected arm, loosen the two lock nuts on the side of the shoulder assembly using a 19mm
open-end wrench (Fig.1).

3. Locate the arm elevator screw located directly below the rear lock nut loosened in step 2.

4. Using a 10mm open-end wrench, rotate the bolt clockwise to TIGHTEN and raise the arm position
inside the cassette. Rotate the bolt counterclockwise to LOOSEN or lower the arm position inside the
cassette.

NOTE: After re-tightening the lock nuts, the arms will raise slightly.

5. Tighten the two lock nuts located on the side of the shoulder assembly.

6. Close the awning completely to ensure smooth operation and that the lead rail lies flush and square
along the length of the cassette.

Fig. 1
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Rev: 07.25.2024 Page 2 CCD-0008530

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Adjusting Pitch

1. Extend the awning about 18”.

2. On the arm selected, loosen the two lock nuts on the side of the shoulder assembly using a 19mm
open-end wrench.

3. Locate the adjustment bolt located on the bottom of the shoulder assembly (Fig. 2).

4. While a helper assists by lifting up on the lead rail of the awning to relieve stress on the awning arm's
shoulder, use a 19mm open-end wrench to rotate the bolt counterclockwise to lower the pitch or
clockwise to raise the pitch.

5. Tighten the two lock nuts located on the side of the upper arm connection.

ACAUTION
Do NOT overtighten the bolt as this will result in damage to the awning.
6. Close the awning completely to ensure smooth operation and that the lead rail lies flush and square
along the length of the cassette.
NOTE: If any adjustments are performed on either of the outside arms of a three arm awning, the center
arm must also be adjusted to ensure the three arms are balanced and even.
Fig. 2
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Asa supplier of a broad array of highly-engineered components in the recreation and transportation product markets, safety, education and customer satisfaction are
our primary concerns. Should you have any questions, please do not hesitate to contact us at 432-LIPPERTeBay logo (432-547-7378) or by email at [email protected].
Self-help tips, technical documents, product videos and a training class schedule are available at lippert.com or by downloading the LippertNOW app.

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TSB/Document ID: TI-508

Replacement Service Bulletin Number:

MFR Communication Date: 2024-07-26

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: UNKNOWN OR OTHER

MFR Component System:

MFR Component Subsystem:


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