Circular Letter
FROM: Maserati TSO
TO: Maserati Network

Introduction to Maserati GranTurismo &
GranCabrio Folgore

DATE: JULY 10, 2024

We are pleased to introduce the all-new BEV GranTurismo and GranCabrio Folgore, developed by
Maserati with innovative technical solutions derived from Formula E. The new GranTurismo and
GranCabrio Folgore feature 800V technology, offering superb performance combined with the
comfort and elegance typical of the Trident. This is made possible by three powerful permanent
magnet motors, providing over 1200 HP, with a maximum of 760 HP available on all four wheels.
Both vehicles are equipped with a 92.5 kWh high-voltage battery.
This bulletin outlines important guidelines for the technical management of the new Maserati
GranTurismo and GranCabrio Folgore. For further details and general information regarding the
entire Folgore range, please refer to bulletin MAS003876 and its subsequent revisions.
This document includes in detail:
•
•
•
•
•

Vehicle maintenance and periodic battery checks.
Indications of best practices and technical notes for Service.
Pre-delivery inspection checklist.
Activation of the technical team.
Unveiling tech-doc/diagnosis and special tools.

Please read and review this bulletin first before starting the procedure.
Contact your Regional AfterSales Manager (RAM) or the Technical Support Helpdesk if you have
any questions.

© 2024 Maserati North
America. Aftersales
www.maseratiusa.com

MAS004120

All rights reserved. Reproduction or translation in
whole or in part is not permitted without
authorization from the publisher. Printed in USA

Page 1 of 9

TECHNICAL SERVICE OPERATIONS

MAS004120 MCL 24-37

1

Vehicle maintenance and periodic battery checks……………………………………………2
1.1

12V Battery Inspection at PDI…………………………………………………………………..2

1.2

Check/ restore 12V battery SOC...……………………………………………………………2

2

Best practices in the workshop for service………………………………..………………………3
2.1

Lifting the vehicle…………………………………………………………………………………3

2.2

Door opening……………………………………………………………………………………...4

2.3

12V battery Management….……………………………………………..……………………6

2.4

Emergency start - dead battery……………………………………………….………………6

2.5

Transmission Park Release………………………………………………………………………7

3

Pre-Delivery inspection checklist…………………………………………………………………...7

4

Activation of the technical team……………………………………………………………………8

5

Technical Documents and Special Tools...………………………..………………………………8
5.1

Technical Information..…………………………………………………………………………..8

5.2

Special Tools………………………………………………………………………………………….9

1 Vehicle maintenance and periodic battery checks
The specifics on the maintenance of the vehicles in stock are reported as usual in the dedicated
circular letter which undergoes periodic updates (MAS003825 and its subsequent revisions). In
particular, the new Maserati GranTurismo features require more restrictive 12V battery charge
status control logistics than other models in the Maserati family. The checks involve:
-

Performing a Battery test using the E-XTEQ MAXIMUS at PDI.
Performing a Battery test using the E-XTEQ MAXIMUS during the entire storage period.

1.1 12V Battery Inspection at PDI
Performing a Battery test using the E-XTEQ MAXIMUS at PDI.
Result = Battery is Good:
• Voltage 12.6V or above = PROCEED WITH LOGISTICS MODE REMOVAL
• Voltage 12.5V or below = RECHARGE THE BATTERY
Result = Battery is Bad:
•

REPLACE BATTERY

For more info about battery maintenance and
check procedures. Refer to “MAS003833 and
MAS003397 (Or Newer)

1.2 Check/ restore 12V battery State Of Charge (SOC)
Performing a Battery test using the E-XTEQ MAXIMUS during the entire storage period at Intervals
outlined in “MAS003825 MCL 24-13 MGNT And Maintenance Of Instock Maserati Vehicles”.

© 2024 Maserati North
America. Aftersales
www.maseratiusa.com

MAS004120

All rights reserved. Reproduction or translation in
whole or in part is not permitted without
authorization from the publisher. Printed in USA

Page 2 of 9

TECHNICAL SERVICE OPERATIONS

Contents

This chapter outlines best practices and technical notes for the GranTurismo and GrandCabrio Folgore
models. Due to the unique features of these vehicles, certain precautions are necessary and may not
be immediately apparent during standard workshop operations. Firstly, it is crucial to conduct a series
of specific checks before driving an electric vehicle inside the shop environment.

2.1 Lifting the vehicle
The position of the lifting points is indicated by an inverted triangle stamped on the edge of the body;
there are also the vehicle side pads for interfacing the lift arms.

Front pad

Rear pad

Be careful about the lift arms geometry
to prevent damaging the vehicle during
the lifting operation. We recommend
removing all possible loads from the
vehicle (passengers, luggage, spare tire,
etc.) to increase the distance from the
ground (in case there are no air springs).
It is also recommended to use lift plates
with a flat surface on the lifter.

© 2024 Maserati North
America. Aftersales
www.maseratiusa.com

MAS004120

All rights reserved. Reproduction or translation in
whole or in part is not permitted without
authorization from the publisher. Printed in USA

Page 3 of 9

TECHNICAL SERVICE OPERATIONS

2 Best practices in the workshop for service

Door Opening

The following diagram summarizes the instructions in the On-board Documentation concerning the
door opening controls:
GranTurismo’s trunk can be
opened mechanically from
inside the vehicle by pulling the
“Glow in the Dark” lever located
on the inner side of the trunk.

Mechanical
opening: on the
internal side of
the dashboard
(pilot area),
remove the cover
and use a 10mm
Allen key to act
on the insert.

If the electric locks
cannot be powered,
the key fob has an
emergency
mechanical key that
can unlock the driver’s
side door using a lock
corresponding to the
handle itself,

From outside:
touch the
inside part of
the handle.

From inside:
1.
Emergency
opening
handle
2. Electronic
door
lock/unlock
button.

From inside:
Press the button
on the headliner
front console.

The tailgate is
moved
electronically.

From outside:
press the button
shown on the key
twice within 5
seconds or press
the button on the
hood.

Mechanical
opening: on the
internal side of the
dashboard (pilot
area), remove the
cover and use a
10mm Allen key to
act on the insert.

As can be seen, there is a difference
compared to the ICE version: the
Folgore is equipped with a front hood
that opens with a screw instead of a
lever. This design change limits access to
the compartment to situations that
require technical intervention.
© 2024 Maserati North
America. Aftersales
www.maseratiusa.com

From outside:
press the button
shown on the
key twice within
5 seconds or
press the button
on the hood.

MAS004120

From outside:
touch the inside
part of the
handle.

From inside:
1. Emergency
opening
handle
2. Electronic
door
lock/unlock
button.

From inside:
Press the button
on the headliner
front console.

All rights reserved. Reproduction or translation in
whole or in part is not permitted without
authorization from the publisher. Printed in USA

Page 4 of 9

TECHNICAL SERVICE OPERATIONS

2.2

The GranCabrio's soft top is operated by an electro-hydraulic system, which can be activated using
the controls on the vehicle's central display. The opening and closing movement of the soft top can be