7/13

CUSTOMER SATISFACTION NOTIFICATION
NORTH AMERICA

Swing Gate Air Compressor
FCA US LLC
Reference: 29B

Service Procedure [Continued]
24.

Working on the inside of the swing gate, cut the Ty
strap and reroute the air hose and electrical
connector as shown (Figure 13).

Figure 13 – Wire and Hose Routed
25.

Pull on the wire and hose to relief the strain (Figure 14).

Figure 14 – Hose and Wire Relief

26.

Remove all of 8 fasteners from the spare tire carrier
(Figure 15)

Figure 15 - Fasteners

Strictly respect STELLANTIS Group safety, cleanliness, and environmental instructions for any intervention.
Document exclusively reserved for dealer information. Internal distribution to be ensured by dealer.
Reproduction forbidden without the written agreement of STELLANTIS Group. (C) 2024 STELLANTIS Group. All Rights Reserved

8/13

CUSTOMER SATISFACTION NOTIFICATION
NORTH AMERICA

Swing Gate Air Compressor
FCA US LLC
Reference: 29B

Service Procedure [Continued]
27.

Rest the removed bracket on a shop cart (Figure 16).

Figure 16 – Removed Bracket
28.

Temporarily install 3 nuts/bolts to secure compressor mounting bracket to door (Figure 17).

Figure 17 – Temporarily Installed Nuts/Bolts

Strictly respect STELLANTIS Group safety, cleanliness, and environmental instructions for any intervention.
Document exclusively reserved for dealer information. Internal distribution to be ensured by dealer.
Reproduction forbidden without the written agreement of STELLANTIS Group. (C) 2024 STELLANTIS Group. All Rights Reserved

9/13

CUSTOMER SATISFACTION NOTIFICATION
NORTH AMERICA

Swing Gate Air Compressor
FCA US LLC
Reference: 29B

Service Procedure [Continued]
29.

Partially loosen the 2 left side Air Compressor mounting nuts (Figure 18).

30.

Apply a small amount of “Red Thread Locker” – Loctite
262 to the threads on the left side mounting nuts.

31.

Tighten the left side mounting nuts to 21N∙m (15ft.
Lbs.).

32.

Partially loosen the 2 right side Air Compressor
mounting nuts.

33.

Apply a small amount of “Red Thread Locker” – Loctite
262 to the threads on the right side mounting nuts.

34.

Tighten the right side mounting nuts to 21N∙m (15ft.
Lbs.).

35.

Remove the 3 temporary installed nuts/bolts (Figure
17).

Figure 18 – Air Compressor Mounting Nuts

36.

Install the 8 spare carrier mounting bolts and tighten to 17.5N∙m (13ft. lbs.) (Figure 15).

37.

Push the wire and hose assembly into the swing door grommet hole (Figure 14).

38.

Route the wire and hose as illustrated (Figure 19) and install and secure with a Ty-Strap (Figure 20).

Figure 19 – Wire and Hose Routing

Figure 20 – Ty-Strap Installed

Strictly respect STELLANTIS Group safety, cleanliness, and environmental instructions for any intervention.
Document exclusively reserved for dealer information. Internal distribution to be ensured by dealer.
Reproduction forbidden without the written agreement of STELLANTIS Group. (C) 2024 STELLANTIS Group. All Rights Reserved

10/13

CUSTOMER SATISFACTION NOTIFICATION
NORTH AMERICA

Swing Gate Air Compressor
FCA US LLC
Reference: 29B

Service Procedure [Continued]
39.

Remove the tape from the tapped wires secured to bracket and insert into the swing gate door hole secure the
rubber grommet to the hole (Figure 21).

Figure 21 – Swing Gate Wire Routing

40.

Connect the electrical wires to the matting side (Figure 22).

Figure 22 – Wiring Connection

Strictly respect STELLANTIS Group safety, cleanliness, and environmental instructions for any intervention.
Document exclusively reserved for dealer information. Internal distribution to be ensured by dealer.
Reproduction forbidden without the written agreement of STELLANTIS Group. (C) 2024 STELLANTIS Group. All Rights Reserved

11/13

CUSTOMER SATISFACTION NOTIFICATION
NORTH AMERICA

Swing Gate Air Compressor
FCA US LLC
Reference: 29B

Service Procedure [Continued]
41.

Reconnect the electrical wire harness connectors and the air hose to the door module assembly (Figure 23).

Figure 23 – Electrical Connectors and Air Hose
Connection
42.

Align the press on the swing gate panel to engage the clips to the swing gate (Figure 24).

Figure 24 – Panel Installation

Strictly respect STELLANTIS Group safety, cleanliness, and environmental instructions for any intervention.
Document exclusively reserved for dealer information. Internal distribution to be ensured by dealer.
Reproduction forbidden without the written agreement of STELLANTIS Group. (C) 2024 STELLANTIS Group. All Rights Reserved

12/13

CUSTOMER SATISFACTION NOTIFICATION
NORTH AMERICA

Swing Gate Air Compressor
FCA US LLC
Reference: 29B

Service Procedure [Continued]
43.

Install the spare tire onto the carrier and tighten the lug nut to 74N∙m (55ft. lbs.).

44.

Reconnect the negative battery cable.

45.

Start the vehicle, with foot on the brake pedal move the gear selector to “Reverse” and verify the rear camera
image is displayed on the display.

46.

Verify on the “Start/Stop” button light on the swing gate air compressor is illuminated when pressed (Figure 25).

47.

Verify there is air discharged from the hose connection
(Figure 26).

48.

Place finger over the air discharge port and verify the
gauge is reading pressure.

49.

Return the vehicle to the customer.

Figure 25 – Air Compressor “Start/Stop” Switch

Figure 26 – Air Discharged

Strictly respect STELLANTIS Group safety, cleanliness, and environmental instructions for any intervention.
Document exclusively reserved for dealer information. Internal distribution to be ensured by dealer.
Reproduction forbidden without the written agreement of STELLANTIS Group. (C) 2024 STELLANTIS Group. All Rights Reserved

13/13

This notice applies to your vehicle,

CUSTOMER SATISFACTION NOTIFICATION
Swing Gate Air Compressor

[Model Year and Model]
VIN XXXXXXXXXXXXXXXXX

29B

LOGO

VEHICLE PICTURE

Dear [Name],
At FCA US LLC, we recognize that the success of our business depends on the satisfaction of
our customers. We are constantly monitoring the quality of our products and looking for
opportunities to improve our vehicles even after they are sold. Because your long-term
satisfaction is important to us, we are contacting you on important improvements we would
like to make to your vehicle [1]. This will be done at no charge to you.
We are recommending the following improvements be performed on certain [2023 Model
Year (JL) Jeep Wrangler] vehicles.
WHY DOES MY VEHICLE NEED REPAIRS?
The swing gate air compressor on your vehicle may be inoperative.

YOUR SCHEDULING OPTIONS
1. RECOMMENDED OPTION
Call your authorized Chrysler /
Dodge / Jeep® / RAM Dealership
2. Call the FCA Recall Assistance
Center at 1-800-853-1403. An
agent
can
confirm
part
availability and help schedule an
appointment.
3. Visit recalls.mopar.com, scan the
QR code below, or download the
Mopar Owner’s Companion App.

QR Code

HOW DO I RESOLVE THIS CUSTOMER SATISFACTION NOTIFICATION?
FCA US will repair your vehicle free of charge (parts and labor). To do this, your dealer
will inspect the swing gate wiring harness connector for correct wiring orientation and apply
Thread Loc on spare tire bracket bolts. The estimated repair time is about 45 minutes. In
addition, your dealer will require your vehicle for proper check-in, preparation, and check-out
during your visit, which may require more time. Your time is important to us, so
we recommend that you schedule a service appointment to minimize your inconvenience.
Please bring this letter with you to your dealership.
TO SCHEDULE YOUR FREE REPAIR,
CALL YOUR CHRYSLER, DODGE, JEEP OR RAM DEALER TODAY
WHAT IF I ALREADY PAID TO HAVE THIS REPAIR COMPLETED?
If you have already experienced this specific condition and have paid to have it repaired, you
may visit www.fcarecallreimbursement.com to submit your reimbursement request online. [2]
Once we receive and verify the required documents, reimbursement will be sent to you within
60 days. If you have had previous repairs performed and/or already received reimbursement,
you may still need to have the repair performed.
We apologize for any inconvenience, but are sincerely concerned about your satisfaction.
Thank you for your attention to this important matter.

Get access to recall notifications,
locate your nearest dealer, and more
through this website or Mopar
Owner’s Companion App. You will be
asked to provide your Vehicle
Identification Number (VIN) to
protect and verify your identity.
DEALERSHIP INSTRUCTIONS
Please reference CSN 29B.

Customer Assistance/Field Operations
FCA US LLC

Mr. Mrs. Customer
1234 Main Street
Hometown, MI 48371

[1] If you no longer own this vehicle, please help us update our records. Call the FCA Recall Assistance Center at 1-800-853-1403 to update your information.
[2] You can also mail in your original receipts and proof of payment to the following address for reimbursement consideration: FCA Customer Assistance, P.O. Box 218004, Auburn Hills, MI 48321-8007, Attention: Recall Reimbursement.