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NHTSA ID Number: 11001070

Manufacturer Communication Number: No. 36-24

TSB/Document Date: 2024-06-05


Summary

Technical information on ARA4 - check windshield and rear window and replace if necessary.


296 TU

Scope 13

296 TU

Scope 14

296 TU

Scope 15

441 TU

Scope 16

441 TU

Scope 17

441 TU

Scope 18

441 TU

Scope 19

89 TU

Scope 20

89 TU

Scope 21

89 TU

Scope 22

153 TU

Scope 23

153 TU

Scope 24

63 TU

AfterSales

May 28, 2024
Page 9 of 82

6

Service
ARA3

May 28, 2024
Page 10 of 82

ENU

Technical Information

36/24

Scope 25

63 TU

Scope 26

63 TU

Scope 27

63 TU

Scope 28

63 TU

Scope 29

63 TU

Scope 30

126 TU

Scope 31

126 TU

Scope 32

126 TU

Scope 33

126 TU

Scope 34

To be carried out internally

Scope 35

508 TU

Scope 36

225 TU

Scope 37

225 TU

Scope 38

482 TU

Scope 39

482 TU

Scope 40

482 TU

Scope 41

193 TU

Scope 42

193 TU

Scope 43

167 TU

Scope 44

167 TU

Scope 45

167 TU

Scope 46

167 TU

Scope 47

To be carried out internally

Scope 48

358 TU

Scope 49

157 TU

Scope 50

157 TU

Scope 51

419 TU

Scope 52

419 TU

Scope 53

125 TU

Scope 54

125 TU

Scope 55

186 TU

Scope 56

186 TU

AfterSales

Service

Technical Information

Scope 1:

36/24

Scope 57

186 TU

Scope 58

186 TU

ENU

ARA3

6

Check windshield and rear window
Not relevant for the following vehicles:


911 GT3
911 GT3 RS
911 GT3 with Touring package
Labor time:
Check windshield and rear window
Includes:
Remove and install cover
Remove and install air grille

Labor time: 142 TU

Required parts:
ARA30000003 *

Luggage scale

1 piece

* The luggage scale must only be invoiced once for the first vehicle during warranty processing
in each PorscheeBay logo Center. For warranty processing, the Part No. ARA30000003 designated as
“Luggage scales” can be invoiced as an additional part in the warranty claim. Max. amount $19.48.
 Damage Number ARA3 99 000, Repair Code 1
Scope 2:

Check windshield and rear window
Relevant for the following vehicles:


911 GT3
911 GT3 RS
911 GT3 with Touring package
Labor time:
Check windshield and rear window
Includes:
Remove and install cover
Remove and install air grille

Labor time: 206 TU

Required parts:
ARA30000003 *

Luggage scale

AfterSales

1 piece

May 28, 2024
Page 11 of 82

6

Service
ARA3

ENU

Technical Information

36/24

* The luggage scale must only be invoiced once for the first vehicle during warranty processing
in each PorscheeBay logo Center. For warranty processing, the Part No. ARA30000003 designated as
“Luggage scales” can be invoiced as an additional part in the warranty claim. Max. amount $19.48.
 Damage Number ARA3 99 000, Repair Code 1
Scope 3:

Check windshield and rear window and replace windshield if necessary
Valid for vehicles with the following equipment:

with multi-function camera (M-No. QK1 / QK3)
Without integrated toll system (M-No. 9B0)
Labor time:
Check windshield and rear window and replace windshield if necessary
Includes:
Remove and install front windshield
Remove and install cover
Remove and install air grille
Measure front and rear vehicle
Calibrate front camera

Labor time: 601 TU

Required parts:
V04015800CQ

Windshield

1 piece

PAF909664

Hexagon collar nut, self-locking M12 x 1.5

4 pieces

9A700837900

Cable tie

8 pieces

PAF908088

Hexagon collar nut, self-locking M12 x 1.5

2 pieces

9A795560920

Adhesive film

1 piece

and
00004330535

2K window adhesive set

1 piece

or (only for USA)
PAD004660

2K window adhesive set 400 ml/ 13.5 fl oz

1 piece

PAD181220

Primer 25 ml/ 0.85 fl oz

1 piece

D 181802M1

Activator 10 ml/ 0.34 fl oz

1 piece

D 00940104

Cleaning solution 250 ml/ 8.45 fl oz

1 piece

or (only for China/Taiwan)
ARA30000002 *

Window adhesive

1 piece

and
ARA30000001 **

May 28, 2024
Page 12 of 82

Consumables (cutting wire, cleaning agent,
adhesive tape)

AfterSales

1 piece

Service

Technical Information
ARA30000003 ***

36/24
Luggage scale

ENU

ARA3

6

1 piece

* For warranty invoicing, invoice the Part No. ARA30000002, “adhesive” designation, as an additional part. Max. amount $124.49
** For warranty invoicing, invoice the Part No. ARA30000001, “Expendable items” designation, as an
additional part. Max. amount $5.41
*** The luggage scale must only be invoiced once for the first vehicle during warranty processing
in each PorscheeBay logo Center. For warranty processing, the Part No. ARA30000003 designated as
“Luggage scales” can be invoiced as an additional part in the warranty claim. Max. amount $19.48.
 Damage Number ARA3 099 000 2
Scope 4:

Check windshield and rear window and replace windshield if necessary
Valid for vehicles with the following equipment:

with multi-function camera (M-No. QK1 / QK3)
with region code “Japan” for radio (M-No. ER5)
Labor time:
Check windshield and rear window and replace windshield if necessary
Includes:
Remove and install front windshield
Remove and install cover
Remove and install air grille
Measure front and rear vehicle
Calibrate front camera

Labor time: 601 TU

Required parts:
V04015800CR

Windshield

1 piece

PAF909664

Hexagon collar nut, self-locking M12 x 1.5

4 pieces

9A700837900

Cable tie

8 pieces

PAF908088

Hexagon collar nut, self-locking M12 x 1.5

2 pieces

9A795560920

Adhesive film

1 piece

and
00004330535

2K window adhesive set

1 piece

or (only for USA)
PAD004660

2K window adhesive set 400 ml/ 13.5 fl oz

1 piece

PAD181220

Primer 25 ml/ 0.85 fl oz

1 piece

D 181802M1

Activator 10 ml/ 0.34 fl oz

1 piece

AfterSales

May 28, 2024
Page 13 of 82

6

Service
ARA3

ENU

Technical Information

36/24

D 00940104

Cleaning solution 250 ml/ 8.45 fl oz

1 piece

or (only for China/Taiwan)
ARA30000002 *

Window adhesive

1 piece

and
ARA30000001 **

Consumables (cutting wire, cleaning agent,
adhesive tape)

1 piece

ARA30000003 ***

Luggage scale

1 piece

* For warranty invoicing, invoice the Part No. ARA30000002, “adhesive” designation, as an additional
part. Max. amount $124.49
** For warranty invoicing, invoice the Part No. ARA30000001, “Expendable items” designation, as an
additional part. Max. amount $5.41
*** The luggage scale must only be invoiced once for the first vehicle during warranty processing
in each PorscheeBay logo Center. For warranty processing, the Part No. ARA30000003 designated as
“Luggage scales” can be invoiced as an additional part in the warranty claim. Max. amount $19.48.
 Damage Number ARA3 099 000 2
Scope 5:

Check windshield and rear window and replace windshield if necessary
Valid for vehicles with the following equipment:

with multi-function camera (M-No. QK1 / QK3)
with integrated toll system (ETC China M-No. 9B1)
Labor time:
Check windshield and rear window and replace windshield if necessary
Includes:
Remove and install front windshield
Remove and install cover
Remove and install air grille

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TSB/Document ID: No. 36-24

Replacement Service Bulletin Number:

MFR Communication Date: 2024-05-28

MFR Internal Campaign ID/Software Version: ARA3

Communication Type: Service Campaign

NHTSA Components: VISIBILITY/WIPER

MFR Component System:

MFR Component Subsystem:


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