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NHTSA ID Number: 11001070

Manufacturer Communication Number: No. 36-24

TSB/Document Date: 2024-06-05


Summary

Technical information on ARA4 - check windshield and rear window and replace if necessary.


M10 x 28 external hexagon round-head bolt

4 pieces

PAF009057

Hexagonal fit bolt

1 piece

AfterSales

Service

Technical Information

36/24

ENU

ARA3

6

and
00004330535

2K window adhesive set

2 pieces

or (only for USA)
PAD004660

2K window adhesive set 400 ml/ 13.5 fl oz

2 pieces

PAD181220

Primer 25 ml/ 0.85 fl oz

2 pieces

D 181802M1

Activator 10 ml/ 0.34 fl oz

2 pieces

D 00940104

Cleaning solution 250 ml/ 8.45 fl oz

2 pieces

or (only for China/Taiwan)
ARA30000002 *

Window adhesive

2 pieces

and
ARA30000001 **

Consumables (cutting wire, cleaning agent,
adhesive tape)

2 pieces

ARA30000003 ***

Luggage scale

1 piece

* For warranty invoicing, invoice the Part No. ARA30000002, “adhesive” designation, as an additional
part. Max. amount $124.49
** For warranty invoicing, invoice the Part No. ARA30000001, “Expendable items” designation, as an
additional part. Max. amount $10.82.
*** The luggage scale must only be invoiced once for the first vehicle during warranty processing
in each PorscheeBay logo Center. For warranty processing, the Part No. ARA30000003 designated as
“Luggage scales” can be invoiced as an additional part in the warranty claim. Max. amount $19.48.
 Damage Number ARA3 099 000 2
Scope 56:

Check windshield and rear window and replace if necessary
Valid for vehicles with the following equipment:


with region code “Japan” for radio (M-No. ER5)
Lightweight construction and noise protection glazing (M-No. VW4)
with the Clubsport package (M-Nr 6A9), standard safety cage (M-No. 2Y6) or roll cage made of
carbon-fibre reinforced plastic (M-No. 2Y9)

AfterSales

May 28, 2024
Page 77 of 82

6

Service
ARA3

ENU

Technical Information

36/24

Labor time:
Check windshield and rear window and replace if necessary
Includes:
Remove and install front windshield
Remove and install cover
Remove and install air grille
Measure front and rear vehicle
Calibrate front camera
Remove and install front seat

Labor time: 555 TU

Required parts:
V04015800CR

Windshield

1 piece

V04015800CT

Rear window

1 piece

9A795560920

Adhesive film

1 piece

9A700748300

M10 x 28 external hexagon round-head bolt

4 pieces

PAF009057

Hexagonal fit bolt

1 piece

and
00004330535

2K window adhesive set

2 pieces

or (only for USA)
PAD004660

2K window adhesive set 400 ml/ 13.5 fl oz

2 pieces

PAD181220

Primer 25 ml/ 0.85 fl oz

2 pieces

D 181802M1

Activator 10 ml/ 0.34 fl oz

2 pieces

D 00940104

Cleaning solution 250 ml/ 8.45 fl oz

2 pieces

or (only for China/Taiwan)
ARA30000002 *

Window adhesive

2 pieces

and
ARA30000001 **

Consumables (cutting wire, cleaning agent,
adhesive tape)

2 pieces

ARA30000003 ***

Luggage scale

1 piece

* For warranty invoicing, invoice the Part No. ARA30000002, “adhesive” designation, as an additional
part. Max. amount $124.49
** For warranty invoicing, invoice the Part No. ARA30000001, “Expendable items” designation, as an
additional part. Max. amount $10.82.
*** The luggage scale must only be invoiced once for the first vehicle during warranty processing
in each Porsche Center. For warranty processing, the Part No. ARA30000003 designated as
“Luggage scales” can be invoiced as an additional part in the warranty claim. Max. amount $19.48.
 Damage Number ARA3 099 000 2
May 28, 2024
Page 78 of 82

AfterSales

Service

Technical Information
Scope 57:

36/24

ENU

ARA3

6

Check windshield and rear window and replace if necessary
Valid for vehicles with the following equipment:


Without integrated toll system (M-No. 9B0)
Lightweight construction and noise protection glazing, including privacy glazing (M-No. VW7)
with the Clubsport package (M-Nr 6A9), standard safety cage (M-No. 2Y6) or roll cage made of
carbon-fibre reinforced plastic (M-No. 2Y9)
Labor time:
Check windshield and rear window and replace if necessary
Includes:
Remove and install front windshield
Remove and install cover
Remove and install air grille
Measure front and rear vehicle
Calibrate front camera

Labor time: 519 TU

Required parts:
V04015800CQ

Windshield

1 piece

V04015800DA

Rear window

1 piece

9A700748300

M10 x 28 external hexagon round-head bolt

4 pieces

PAF009057

Hexagonal fit bolt

1 piece

9A795560920

Adhesive film

1 piece

and
00004330535

2K window adhesive set

2 pieces

or (only for USA)
PAD004660

2K window adhesive set 400 ml/ 13.5 fl oz

2 pieces

PAD181220

Primer 25 ml/ 0.85 fl oz

2 pieces

D 181802M1

Activator 10 ml/ 0.34 fl oz

2 pieces

D 00940104

Cleaning solution 250 ml/ 8.45 fl oz

2 pieces

or (only for China/Taiwan)
ARA30000002 *

Window adhesive

2 pieces

and
ARA30000001 **

Consumables (cutting wire, cleaning agent,
adhesive tape)

2 pieces

ARA30000003 ***

Luggage scale

1 piece

AfterSales

May 28, 2024
Page 79 of 82

6

Service
ARA3

ENU

Technical Information

36/24

* For warranty invoicing, invoice the Part No. ARA30000002, “adhesive” designation, as an additional
part. Max. amount $124.49
** For warranty invoicing, invoice the Part No. ARA30000001, “Expendable items” designation, as an
additional part. Max. amount $10.82.
*** The luggage scale must only be invoiced once for the first vehicle during warranty processing
in each Porsche Center. For warranty processing, the Part No. ARA30000003 designated as
“Luggage scales” can be invoiced as an additional part in the warranty claim. Max. amount $19.48.
 Damage Number ARA3 099 000 2
Scope 58:

Check windshield and rear window and replace if necessary
Valid for vehicles with the following equipment:


Without integrated toll system (M-No. 9B0)
Lightweight construction and noise protection glazing, including privacy glazing (M-No. VW7)
with the Clubsport package (M-Nr 6A9), standard safety cage (M-No. 2Y6) or roll cage made of
carbon-fibre reinforced plastic (M-No. 2Y9)
Labor time:
Check windshield and rear window and replace if necessary
Includes:
Remove and install front windshield
Remove and install cover
Remove and install air grille
Measure front and rear vehicle
Calibrate front camera
Remove and install front seat

Labor time: 555 TU

Required parts:
V04015800CQ

Windshield

1 piece

V04015800DA

Rear window

1 piece

9A795560920

Adhesive film

1 piece

9A700748300

M10 x 28 external hexagon round-head bolt

4 pieces

PAF009057

Hexagonal fit bolt

1 piece

and
00004330535

2K window adhesive set

2 pieces

or (only for USA)

May 28, 2024
Page 80 of 82

PAD004660

2K window adhesive set 400 ml/ 13.5 fl oz

2 pieces

PAD181220

Primer 25 ml/ 0.85 fl oz

2 pieces

AfterSales

Service

Technical Information

36/24

ENU

ARA3

D 181802M1

Activator 10 ml/ 0.34 fl oz

2 pieces

D 00940104

Cleaning solution 250 ml/ 8.45 fl oz

2 pieces

6

or (only for China/Taiwan)
ARA30000002 *

Window adhesive

2 pieces

and
ARA30000001 **

Consumables (cutting wire, cleaning agent,
adhesive tape)

2 pieces

ARA30000003 ***

Luggage scale

1 piece

* For warranty invoicing, invoice the Part No. ARA30000002, “adhesive” designation, as an additional
part. Max. amount $124.49
** For warranty invoicing, invoice the Part No. ARA30000001, “Expendable items” designation, as an
additional part. Max. amount $10.82.
*** The luggage scale must only be invoiced once for the first vehicle during warranty processing
in each Porsche Center. For warranty processing, the Part No. ARA30000003 designated as
“Luggage scales” can be invoiced as an additional part in the warranty claim. Max. amount $19.48.
 Damage Number ARA3 099 000 2
Scope 59:

Check windshield and rear window and replace
Valid for all affected vehicles for which the front and/or rear windows must be replaced and the work was
carried out by a third-party provider.
Labor time:
Check windshield and rear window and replace*
Includes:

Labor time: 0** TU

Required parts:
The required parts may vary depending on the vehicle equipment and are therefore provided as
options.
When invoicing the campaign scope, the parts specified in the relevant scope for internal implementation should be selected.
* The campaign scope applies to the replacement of the windshield and rear window pane individually
as well as for the replacement of both panes.

AfterSales

May 28, 2024
Page 81 of 82

6

Service
ARA3

ENU

Technical Information

36/24

** The front and rear window panes should always be inspected and the necessary preparations
and rework should be carried out by the Porsche Center. The expenses for checking and for the
preparations and rework should be submitted using an application for subsequent reimbursement. The
billable expenses can be taken from the table.
 Damage Number ARA3 099 000 2

Important Notice: Technical Bulletins issued by Porsche Cars North America, Inc. are intended only for use by professional automotive technicians who have attended Porsche service training
courses. They are written to inform those technicians of conditions that may occur on some Porsche vehicles, or to provide information that could assist in the proper servicing of a vehicle. PorscheeBay logo special
tools may be necessary in order to perform certain operations identified in these bulletins. Use of tools and procedures other than those Porsche recommends in these bulletins may be detrimental to the
safe operation of your vehicle, and may endanger the people working on it. Properly trained PorscheeBay logo technicians have the equipment, tools, safety instructions, and know-how to do the job properly and
safely. Part numbers listed in these bulletins are for reference only. The work procedures updated electronically in the PorscheeBay logo PIWIS diagnostic and testing device take precedence and, in the event of a
discrepancy, the work procedures in the PIWIS Tester are the ones that must be followed.

© 2024 PorscheeBay logo Cars North America, Inc.

May 28, 2024
Page 82 of 82

AfterSales

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TSB/Document ID: No. 36-24

Replacement Service Bulletin Number:

MFR Communication Date: 2024-05-28

MFR Internal Campaign ID/Software Version: ARA3

Communication Type: Service Campaign

NHTSA Components: VISIBILITY/WIPER

MFR Component System:

MFR Component Subsystem:


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