NHTSA ID Number: 10253673
Manufacturer Communication Number: OwnersF
TSB/Document Date: 2024-04-29
Summary
Tesla
does not provide physical owner's manual copies. Instead, all available owner?s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owner?s manual content for Model Y vehicles converted to PDF format, and given the distribution method and NHTSA?s submission format requirements, it is the best available representative copy of owner?s manual content. However, a customer who accesses the owner?s manual via their vehicle?s touchscreen would only see the parts of this PDF file that are relevant to their vehicle.
Owners Manual
The Supercharger location has no data available but should be operational.
The location is either a destination charging location, a third-party fast charger, or a public charging
station that you have previously used. Touch to display more information such as usage restrictions and
available charge current.
NOTE: When the map is zoomed out and more than one destination charging location is available in an
area, the pin is round and displays the number of stations. Touch the pin to zoom in. Then you can
touch an individual pin for details about a specific location.
Touch a charging location's pin to display a popup from which you can:
• Determine it's exact location and approximate distance from your current location.
• View amenities that are available at the charging location, including restrooms, restaurants, lodging, shopping,
and Wi-Fi. On a Supercharger popup, touch an amenity icon to search the surrounding area for the associated
amenity.
• Touch the arrow icon to navigate to the charging location.
NOTE: When navigating to a Supercharger (or third-party fast charger in some regions), Model Y preconditions
the Battery to prepare for charging. This ensures you arrive with an optimal Battery temperature, reducing the
amount of time it takes to charge. In some circumstances (such as cold weather), it is normal for the motor(s) and
components to make noise as it generates heat to warm the Battery (see Charging on page 219).
• View how busy a Supercharger location typically is during different times of the day, along with corresponding
charging fees and idle fees (see Supercharger Fees on page 244).
Predicting Energy Usage
When navigating to a destination, Model Y helps you anticipate your charging needs by calculating the amount of
energy that remains when you reach your destination. When navigating, the map displays this calculation next to the
Battery icon on the turn-by-turn direction list (see Navigating to a Destination on page 225). When the turn-by-turn
direction list is compressed, touch the top of the list to expand it.
The calculation that predicts how much energy you will use is an estimate based on driving style (predicted speed,
etc.) and environmental factors (elevation changes, wind speed and direction, ambient and forecasted temperatures,
air density and humidity, etc.). As you drive, Model Y continuously learns how much energy it uses, improving
accuracy over time. Model Y predicts energy usage based on the driving style of the individual vehicle. For example,
if you drive aggressively for a period of time, future range predictions will assume higher consumption. Some factors
that contribute to predicted energy (such as forecasted temperatures and wind speed) are available only when
Model Y has internet connectivity.
NOTE: If you purchase a used Tesla
vehicle, it is recommended that you perform a factory reset (Controls > Service >
Factory Reset) to ensure the predicted energy is as accurate as possible.
Throughout your route, Model Y monitors energy usage and updates the estimate of energy remaining at the end of
your trip. A popup warning displays on the turn-by-turn direction list in these situations:
• A yellow warning displays when you have very little energy remaining to reach your destination, requiring you to
drive slowly to conserve energy. For tips on conserving energy, see Getting Maximum Range on page 248.
• A red warning displays when you must charge to reach your destination.
To determine if you have enough energy for a round trip, touch the Battery icon on the turn-by-turn direction list to
display an estimated calculation of your round trip energy usage.
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Online Routing
Model Y detects real-time traffic conditions and automatically adjusts the estimated driving and arrival times. In
situations where traffic conditions may delay your estimated time of arrival and an alternate route is available, the
navigation system can reroute you to your destination. You can also specify the minimum number of minutes that
must be saved before you are rerouted. To turn this feature on or off, touch Controls > Navigation > Online Routing.
When Online Routing is enabled, real-time traffic condition icons display along navigation routes when detected, if
available in your region (Premium Connectivity required).
Appears when a speed camera is detected.
Trip Planner
Trip Planner (if available in your region) helps you take longer road trips with confidence. If reaching your destination
requires charging, Trip Planner routes you through the appropriate Supercharger locations. Trip Planner selects a
route and provides charging times to minimize the amount of time you spend driving and charging. To enable Trip
Planner, touch the map's settings icon (see Navigation Settings on page 225), then touch Trip Planner.
When Trip Planner is enabled and charging is required to reach your destination, the turn-by-turn direction list
includes Supercharger stops, recommended charging times at each Supercharger, and an estimate of how much
energy will be available when you arrive at the Supercharger location.
To remove Supercharger stops and display directions only, touch Remove all charging stops at the bottom of the
turn-by-turn direction list. If you remove charging stops, the turn-by-turn direction list may display an alert indicating
that charging is needed to reach your destination. To add Supercharger stops back to the turn-by-turn direction list,
touch Add charging stops.
While charging at a Supercharger, the charging screen displays the remaining charging time needed to drive to your
next Supercharger stop or destination (if no further charging is needed). If you charge for a shorter or longer length
of time, charging time at subsequent Supercharger stops is adjusted accordingly. You can also use the mobile app to
monitor remaining charging time needed.
NOTE: When navigating to a Supercharger or, in some regions, a third-party fast charger using Trip Planner, Model Y
may allocate some energy to pre-heat the Battery to arrive at the Supercharger or third-party fast charger with an
optimal Battery temperature. This reduces charging time (see Charging on page 219).
If Trip Planner estimates that you won't have enough energy for your round trip, and there are no Superchargers
available on your route, Trip Planner displays an alert at the top of the turn-by-turn direction list notifying you that
charging is needed to reach your destination.
NOTE: If a Supercharger on your navigation route experiences an outage, Trip Planner displays a notification and
attempts to reroute you to a different Supercharger location.
Map Updates
As updated maps become available, they are automatically sent to Model Y over Wi-Fi. To ensure you receive them,
periodically connect Model Y to a Wi-Fi network (see Wi-Fi on page 97). The touchscreen displays a message
informing you when new maps are installed.
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Media
Overview
NOTE: Media apps vary depending on market region, vehicle configuration, options purchased, and software version.
Some apps described may not be available in your market region, or may be replaced by different ones.
The Media Player displays on the touchscreen and is used to play various types of media. You can drag Media Player
upward to expand it (allowing you to browse), and downward to minimize it so that just the Miniplayer displays. The
convenient Miniplayer, which occupies the least amount of space on the touchscreen, displays what's currently
playing and provides only the basic functions associated with what's playing.
Streaming services are available only when a data connection is available (for example, Wi-Fi or Premium
Connectivity). For some media services, you can use a default Tesla
account. For others, you may need to enter
account credentials the first time you use it.
NOTE: Instead of launching a different media app, you can change the source from within the Media Player screen by
choosing a source from the dropdown list.
Radio: Choose from a list of available radio stations or touch the numeric keypad to directly tune the
radio to a specific frequency. Touch the next or previous arrows to move from one frequency to the
next (or previous).
Bluetooth: Play audio from a bluetooth-connected phone or USB device (see Playing Media from
Devices on page 233).
Streaming: Play the audio streaming service available in your market region (for example, Slacker
Radio), if equipped.
Spotify: Play audio available on Spotify.
NOTE: A Spotify Premium account is required for use.
Apple Music: Play audio available on Apple Music.
Caraoke (if equipped): Sing along with various songs (see Caraoke on page 232).
TuneIn: Play audio available on TuneIn.
Tidal: Play audio available on Tidal.
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NOTE: You can show or hide any media app/source. See Media Settings on page 232.
When listening to internet radio or a music streaming service, the options available on the Media Player screen vary
depending on what you are listening to. Touch the next (or previous) arrows to play the next (and in some cases
previous) available station, episode, or track. You can also play next/previous using the left scroll button on the
steering wheel.
NOTE: You can use voice commands to adjust media settings and preferences, such as volume control, playing
certain songs, or switching the media source (see Voice Commands on page 22).
Volume Controls
Volume can be controlled by:
• Roll the scroll button on the left side of the steering wheel up or down to increase or decrease volume
respectively.This adjusts the volume for media, voice commands, and phone calls.
• Volume may be adjusted based on your driving speed and climate settings.
• Touch the arrows associated with the speaker icon on the bottom corner of the touchscreen.
• To mute the volume, press the left scroll button. Press again to unmute.
• Pressing the left scroll button during a phone call mutes both the sound and your microphone.
Media Settings
NOTE: The settings available vary depending on market region. Also, a setting may not be applicable to all audio
sources.
Press the settings icon located in the Media Player's search bar to access audio settings.
You can adjust these settings:
• Tone: Drag the sliders to adjust the subwoofer and any of the five frequency bands (Bass, Bass/Mid, Mid, Mid/
Treble, and Treble). If equipped with premium audio, you can adjust the level of sound immersion to make your
music experience more engaging by dragging the immersive sound slider according to your preferences.
• Balance: Drag the center circle to the location in Model Y where you want to focus the sound.
• Options: Set preferences for optional features. For example, you can turn DJ Commentary, Explicit Content and
Allow Mobile Control on or off.
• Sources: Displays all available media sources and allows you to choose whether you want to show or hide each
source. You may want to hide media sources that you never use. Once hidden, the media source does not appear
on the drop down list in Media Player, nor will it appear in the app tray when you touch the App Launcher. You
can re-display a hidden media source at any time by returning to this settings screen.
Searching Audio Content
Touch Media Player's magnifying glass icon to search for a particular song, album, artist, podcast, or
station. You can also use voice commands to search hands-free (see Voice Commands on page 22). If
available, touch HD® to play high definition versions of the selected frequency.
Caraoke
NOTE: Depending on vehicle configuration and market region, Caraoke may not be available on your vehicle.
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Navigate to Media Player and select the drop down menu to change the media source to Caraoke. Or add Caraoke
as an app in the app launcher. You can browse through various songs and select the song you want to sing. Touch
the microphone icon to enable or disable the song's main vocals. Disabling the microphone leaves only the song's
instrumentals and background vocals. Touch the lyrics icon (located next to the microphone icon) to enable or
disable the song's lyrics.
WARNING: Never read Caraoke lyrics while driving. You must always pay attention to the road and traffic
conditions. When driving, the Caraoke lyrics are intended only for use by a passenger.
Recents and Favorites
For most source content, recents and favorites display at the top for easy access.
To add a currently playing station, podcast, or audio file to your Favorites list, touch the Favorites icon
on Media Player.
To remove an item as a favorite, touch the highlighted Favorites icon. You can also remove multiple
favorites by expanding Media Player to show all favorites for the applicable type of source content.
Then press and hold any favorite. An X appears on all favorites and you can then touch the X to remove
them from your Favorites list.
Your recently played selections are updated continuously so you don't need to remove them.
NOTE: Selections you play on FM (if equipped) radio are not included in the Recents list.
Playing Media from Devices
USB Flash Drives
Insert a flash drive into a front USB port (see USB Ports on page 10). Touch Media Player > USB, then touch the
name of the desired folder. To play media from a USB connection, Model Y recognizes flash drives only. To play
media from other types of devices (such as an iPod), you must connect the device using Bluetooth (see Bluetooth
Connected Devices on page 233).
NOTE: Media Player supports USB flash drives with exFAT formatting (NTFS is not currently supported).
NOTE: Use a USB port located at the front of the center console. The USB connections at the rear of the console are
for charging only.
NOTE: For some vehicles manufactured after approximately November 1, 2021, the center console USB ports may
only support charging devices. Use the USB port inside the glove box for all other functions.
Bluetooth Connected Devices
Pair your Bluetooth-capable device to Model Y (see Bluetooth on page 98) to play stored audio files. Choose Media
Player's Phone source, touch the name of your Bluetooth-connected device, then touch CONNECT.
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Theater, Arcade, and Toybox
Overview
NOTE: Entertainment options may vary depending on market region, date of manufacture, and vehicle configuration.
Theater: Play various video streaming services (such as Netflix, YouTube, Hulu, etc.) while parked.
Available only if Model Y is connected to WiFi, or is equipped with premium connectivity and a cellular
signal is available.
Arcade: Want to game? You may need to use the steering wheel buttons or a Bluetooth or USB
controller to play. See Gaming Controllers on page 236.
NOTE: For some vehicles manufactured after approximately November 1, 2021, the center console USB
ports can only be used to charge devices. On these vehicles, you must use the USB port inside the
glove box.
Toybox: Play in the Toybox while parked.
WARNING: Use these features only when Model Y is parked. Always pay attention to road and traffic
conditions when driving. Using these features while driving is illegal and very dangerous.
NOTE: You can also use voice commands to access these features (see Voice Commands on page 22).
Toybox
Your vehicle's toybox includes features that can be fun to use. Here's an example of the types of features you can
find in Toybox:
Select This...
To Do This...
Boombox
If Model Y is equipped with a Pedestrian Warning System, delight pedestrians with a variety of
sounds from your vehicle's external speaker while in Park. See Boombox on page 235 for more
details.
NOTE: Check local laws before using Boombox in public areas.
Emissions
Fun can come in surprising ways. Select your preferred fart style and target seat. Use your turn
signal or press the left scroll wheel when you’re ready to “release” your prank. For those lucky
vehicles equipped with a Pedestrian Warning System, you can choose to broadcast externally
when your vehicle is parked. But wait-- the fun doesn't stop there! Use the mobile app to
conduct remote emissions testing by touching and holding any of the four quick control buttons
and selecting the fart button.
Light Show
Park outside, turn the volume up, roll down your windows, then enjoy the show. Schedule the
light show for a future time and customize the song to surprise your loved ones.
NOTE: Light show should not be used when parked on or near public roads. Doing so can be
distracting to other road users. Before activating, it is the driver’s responsibility to ensure the use
of light show complies with local laws and regulations.
NOTE: Light show supports multiple custom shows from one USB drive to enjoy and share with
others (follow the instructions onscreen).
Mars
The map shows your Model Y as a rover on the Martian landscape, and the About Your Tesla
box
displays SpaceX's interplanetary spaceship.
Rainbow
Charge Port
When Model Y is locked and charging, press the button on the mobile connector
ten times in
quick succession. Neat, huh?
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Rainbow Road
Need more cowbell? Visit Rainbow Road by moving the drive stalk fully down four times in quick
succession while Autosteer is enabled.
Romance
You can’t roast chestnuts by an open fire in your car, but you can still cozy up with your loved
ones by this virtual fireplace. Cue the music and get your romance on!
Sketchpad
Channel your inner Picasso. Show us what you got! Touch Publish to submit your artistic
compositions to Tesla
for critiquing.
TRAX
It's never too late to follow your dream of becoming a world-famous DJ. With TRAX, you can turn
your vehicle into your own personal music studio. While in Park, choose from an array of
instruments and unique sounds to create the next hit song. Microphone and headset are not
included.
The Answer to
the Ultimate
Question of
Life, The
Universe, and
Everything
Rename your vehicle to 42 (touch Controls > Software and touch the vehicle's name). Notice the
new name.
Car Colorizer
Change the color of your Model Y on the touchscreen. Touch the color swatch next to the vehicle
name and customize the exterior color, tone, and more.
Boombox
NOTE: Check local laws before using Boombox in public places.
Using Boombox, you can play sound externally through the Pedestrian Warning System (PWS) speaker when Model
Y is in Park. For example:
• Play current media.
• Use Megaphone to project a modulated version of your voice.
• Press the horn to play the first five seconds of any sound from a compatible USB device.
NOTE: If Camp mode is enabled in Climate Controls, you can exit the vehicle and use the Tesla
app to control the
volume.
Prepare a USB drive for Boombox
Follow these steps to add up to five custom Boombox sounds:
1. On a computer, format a USB drive to exFAT, MS-DOS FAT (for Mac), ext3, or ext4 (NTFS is currently not
supported).
2. Create a folder on the USB drive called Boombox.
NOTE: The USB drive can only contain one folder. For example, it cannot be shared with Dashcam.
3. Add .wav and .mp3 audio files to the folder. Although you can add as many files as the USB drive's capacity
allows, you can only select from the first five, as listed alphabetically. File names, of any length, can contain upper
or lower case alpha characters (a-z/A-Z), numbers from 0-9, periods (.), a dashes (-), and underscores (_).
4. Plug the USB drive into a front USB port.
NOTE: For some vehicles manufactured after approximately November 1, 2021, the center console USB ports can
only be used to charge devices. On these vehicles, you must use the USB port inside the glove box.
5. Choose a sound from the USB drive by selecting from the Boombox dropdown menu.
Uninstall Games
Uninstalling games is useful if you want to free up your vehicle's onboard storage. To uninstall a game, navigate to
Arcade, select the game you wish to uninstall, then touching Uninstall. Once you uninstall a game, you must
download it before you can play the game again.
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Gaming Controllers
You can pair Bluetooth Classic gaming controllers to Model Y by following the same steps as pairing your phone (see
Phone, Calendar, and Web Conferencing on page 101). After pairing, the controller automatically connects to the
vehicle. Once connected, you can use the controller to play select games. Model Y supports up to two Bluetooth
devices at a time (such as two controllers, or one phone and one controller).
For vehicles manufactured prior to approximately November 1, 2021, you can connect USB-compatible game
controllers to the front USB ports in the vehicle's center console. For vehicles manufactured after approximately
November 1, 2021, you must use the glovebox USB port.
Charging and Energy Consumption
Electric Vehicle Components
High Voltage Components
1. High Voltage Cabling
2. Heat Pump Assembly
3. Front Motor (Dual Motor vehicles only)
4. High Voltage Battery![]()
5. High Voltage Cabling
6. Service Access Panel for High Voltage Components (Penthouse)
7. Rear Motor
8. High Voltage Busbars
9. Charge Port
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WARNING: The high voltage system has no user serviceable parts. Do not disassemble, remove or replace high
voltage components, cables or connectors. High voltage cables are typically colored orange for easy
identification.
WARNING: Read and follow all instructions provided on the labels that are attached to Model Y. These labels
are there for your safety.
WARNING: In the unlikely event that a fire occurs, immediately contact your local fire emergency responders.
Charging Equipment
Charging equipment designed specifically to charge your Model Y is available from Tesla
.
For information on the charging equipment available for your region, go to http://shop.tesla.com.
• A Wall Connector
, which installs in your parking space, is the fastest way to charge your vehicle for daily use.
• A Mobile Connector
allows you to plug into most commonly used power outlets. When using the Mobile
Connector
, attach the smart adapter (if required) to the Mobile Connector
before plugging it in to the power
outlet, and then plug in your vehicle.
• Tesla
also offers adapters that allow you to plug into the most commonly used public charging stations in your
region. At a public charge station, first attach the adapter to the station's charging connector
and then plug in
your vehicle.
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High Voltage Battery
Information
Model Y has one of the most sophisticated battery systems in the world. The most important way to preserve the
high voltage Battery
is to LEAVE YOUR VEHICLE PLUGGED IN when you are not using it. This is particularly
important if you are not planning to drive Model Y for several weeks.
NOTE: When left idle and unplugged, your vehicle periodically uses energy from the Battery for system tests and
recharging the low voltage battery when necessary.
There is no advantage to waiting until the Battery’s level is low before charging. In fact, the Battery performs best
when charged regularly.
NOTE: If you allow the Battery to discharge to 0%, other components may become damaged or require replacement
(for example, the low voltage battery). In these cases, you are responsible for repair and/or transporting expenses.
Discharge-related expenses are not covered by the warranty or under the Roadside Assistance policy.
The peak charging rate of the Battery may decrease slightly after a large number of DC Fast Charging sessions, such
as those at Superchargers. To ensure maximum driving range and Battery safety, the Battery charge rate is
decreased when the Battery is too cold, the Battery’s charge is nearly full, and when the Battery conditions change
with usage and age. These changes in the condition of the Battery are driven by battery physics and may increase
the total Supercharging duration by a few minutes over time. You can minimize the amount of charge time by using
Trip Planner (if available in your market region) to warm the Battery while driving to a Supercharger. See Trip Planner
on page 230 for more information.
Battery Care
Never allow the Battery to fully discharge.
Even when Model Y is not being driven, its Battery discharges very slowly to power the onboard electronics. The
Battery can discharge at a rate of approximately 1% per day, though the discharge rate may vary depending on
environmental factors (such as cold weather), vehicle configuration, and your selected settings on the touchscreen.
Situations can arise in which you must leave Model Y unplugged for an extended period of time (for example, at an
airport when traveling). In these situations, keep the 1% in mind to ensure that you leave the Battery with a sufficient
charge level. For example, over a two week period (14 days), the Battery may discharge by approximately 14%.
Discharging the Battery to 0% may result in damage to vehicle components. To protect against a complete
discharge, Model Y enters a low-power consumption mode when the displayed charge level drops to approximately
0%. In this mode, the Battery stops supporting the onboard electronics and auxiliary low voltage battery. Once this
low-power consumption mode is active, immediately plug in Model Y to prevent a jump start and low voltage battery
replacement.
NOTE: If Model Y is unresponsive and does not unlock, open, or charge, the low voltage battery may be discharged.
In this situation, try jump starting the low voltage battery (see Jump Starting on page 310). If the vehicle is still
unresponsive, use the mobile app to schedule a service appointment.
Temperature Limits
For better long-term performance, avoid exposing Model Y to ambient temperatures above 140° F (60° C) or below
-22° F (-30° C) for more than 24 hours at a time.
Energy Saving Feature
Model Y has an energy-saving feature that reduces the amount of energy being consumed by the displays when
Model Y is not in use. On newer vehicles, this feature is automated to provide an optimal level of energy saving.
However, on older vehicles, you can control the amount of energy being consumed by the displays by touching
Controls > Display > Energy Saving. For more information on maximizing range and saving energy, see Getting
Maximum Range on page 248.
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Submerged Vehicle
As with any vehicle, if your Tesla
has been exposed to flooding, extreme weather events or has otherwise been
submerged in water (especially in salt water), treat it as if it’s been in an accident and contact your insurance
company for support. Do not attempt to operate the vehicle before Tesla
Service has inspected it, but you should
tow or move it away from any structures.
NOTE: Damage caused by water is not covered under warranty.
Battery Warnings and Cautions
WARNING: The high voltage system must be serviced only by a trained technician. Under no circumstances
should you open or tamper with the Battery. Do not disassemble, remove or replace high voltage components,
cables or connectors. High voltage cables are typically colored orange for easy identification.
CAUTION: If the Battery’s charge level falls to 0%, you must plug it in. If you leave it unplugged for an
extended period, it may not be possible to charge or use Model Y without jump starting or replacing the low
voltage battery. Leaving Model Y unplugged for an extended period can also result in permanent Battery
damage. If you are unable to charge Model Y after attempting to jump start the low voltage battery, schedule a
service appointment.
CAUTION: The Battery requires no owner maintenance. Do not remove the coolant filler cap and do not add
fluid. If the touchscreen warns you that the fluid level is low, use the mobile app to schedule a service
appointment.
CAUTION: Do not use the Battery as a stationary power source. Doing so voids the warranty.
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Charging Instructions
Opening the Charge Port
The charge port is located on the left side of Model Y, behind a door that is part of the rear tail light assembly. Park
Model Y to ensure that the charge cable easily reaches the charge port.
With Model Y in Park, press and release the button on the Tesla
charge cable to open the charge port door.
You can also open the charge port door using any of these methods:
• On the touchscreen, touch Controls and touch the Charge Port icon (lightning bolt).
• On the touchscreen, navigate to Controls > Charging > Open Charge Port.
• Press the bottom of the charge port door when Model Y is unlocked.
• On the key fob accessory (sold separately), hold down the rear trunk button for 1-2 seconds.
• Use voice commands to open the charge port door (see Voice Commands on page 22). You can also use voice
commands to close the charge port door, and begin or stop charging.
NOTE: The following image is provided for demonstration purposes only. Depending on market region and date of
manufacture, your charge port may be slightly different.
NOTE: The Tesla
"T" lights up when you open the charge port door. If you do not insert a charge cable into the
charge port within a few minutes after opening the charge port door, the charge port door closes. If this happens,
use the touchscreen to open the charge port door again.
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NOTE: In extremely cold weather or icy conditions, it is possible that your charge port latch may freeze in place. In
these weather conditions, you can thaw ice on the charge port latch so the charge cable can be removed and
inserted. To do so, turn on the rear defrost, or enable preconditioning using the mobile app. To prevent this from
occurring, use the Schedule settings, available on both the charging and climate control screens, to set a departure
time and enable preconditioning (see Scheduled Charging and Scheduled Departure on page 247).To thaw ice on
the charge port latch so the charge cable can be removed and inserted, enable preconditioning using the mobile
app. To prevent this from occurring, use the Schedule settings, available on both the charging and climate control
screens, to set a departure time and enable preconditioning (see Scheduled Charging and Scheduled Departure on
page 247).
CAUTION: Do not try to force the charge port door open.
Plugging In
If desired, use the touchscreen to change the charge limit and the charging current (see Charge Settings on page
243).
To charge at a public charging station, plug the appropriate adapter into the vehicle's charging port, and then
connect the station's charging connector
to the adapter. The most commonly used adapter(s) for each market
region are provided. Depending on the charging equipment you are using, you may need to start and stop charging
using a control on the charging equipment.
If you are using the Mobile Connector
, plug into the power outlet before plugging in Model Y.
Align the connector
to the charge port and insert fully. When the connector
is properly inserted, charging begins
automatically after Model Y:
• Engages a latch that holds the connector
in place;
• Shifts into Park (if it was in any other drive mode);
• Heats or cools the Battery, if needed. If the Battery requires heating or cooling, you may notice a delay before
charging begins.
NOTE: Whenever Model Y is plugged in but not actively charging, it draws energy from the charging equipment
instead of using energy stored in the Battery. For example, if you are sitting in Model Y and using the touchscreen
while parked and plugged in, Model Y draws energy from the charging equipment instead of the Battery.
In some cases when Model Y is plugged in but using very little energy, however, it may draw it directly from the
Battery. For example, if you leave Model Y plugged in for several days without using it, it may gradually draw a small
amount of energy directly from the Battery to support vehicle systems.
Once the Battery discharges enough, it starts charging to reach the limit again. Depending on when you check, the
Battery may not have discharged enough yet to trigger a charge cycle. As a result, it may be slightly under the
charge limit even after being plugged in for a long period. This is normal, and Model Y will start charging again once
it has discharged enough. Alternatively, to start a new charge cycle manually, unplug and then plug in Model Y.
CAUTION: The connector
end of the charge cable can damage the paint if you drop it onto Model Y.
Charge Port Light
• WHITE (OR LIGHT BLUE): The charge port door is open. Model Y is ready to charge and the connector
is not
inserted, or the charge port latch is unlocked and the connector
is ready to be removed.
• BLUE: The charger is connected, but Model Y is not charging (such as when scheduled charging is active).
• BLINKING BLUE: Model Y is communicating with the charger, but has not started charging yet (such as when
your vehicle is preparing to charge).
• BLINKING GREEN: Charging is in progress. As Model Y approaches a full charge, the frequency of the blinking
slows.
• SOLID GREEN: Charging is complete.
• SOLID AMBER: The connector
is not fully plugged in. Realign the connector
to the charge port and insert fully.
• BLINKING AMBER: Model Y is charging at a reduced current (AC charging only).
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• RED: A fault is detected and charging has stopped. Check the touchscreen for an alert.
Charging Status
Charging status displays at the top of the car status screen when the charge port door is open.
1. Time remaining: The estimated time remaining to charge to your set limit (see Charge Settings on page 243).
NOTE: When charging to 100%, the vehicle may continue to charge with low power when charging is displayed as
complete. This is expected operation. Because the added energy beyond this point is low, it is usually not
beneficial to continue charging.
2. Charging: The current power of the charger.
3. Charging rate: The maximum current available from the attached charge cable.
4. Range gained: Estimated increase in driving distance achieved in the charging session.
5. Driving distance: Displays the total estimated driving distance or energy percentage (depending on your display
setting) available.
NOTE: To change how energy units are displayed, touch Controls > Display > Energy Display.
6. Charge status: Charge status messages (such as Supercharging, Scheduled Charging) display here (see
Scheduled Charging and Scheduled Departure on page 247).
During Charging
During charging, the charge port light (the Tesla
"T" logo) pulses green, and the touchscreen displays real-time
charging status. The frequency at which the green charge port light pulses slows down as the charge level
approaches full. When charging is complete, the light stops pulsing and is solid green.
NOTE: If Model Y is locked, the charge port light does not light up.
If the charge port light turns red while charging, a fault is detected. Check the touchscreen for an alert describing
the fault. A fault can occur due to something as common as a power outage. If a power outage occurs, charging
resumes automatically when power is restored.
NOTE: The thermal system may produce steam under certain conditions for vehicles with heat pumps (to determine
if your vehicle has a heat pump, touch Controls > Software > Additional Vehicle Information). For example, odorless
steam can come from the front of your vehicle while charging at a Supercharger in cold temperature. This is normal
and not a cause for concern.
NOTE: It is normal to hear sounds during charging. Particularly at high currents, the refrigerant compressor and fan
operate as needed to keep the Battery cool.
NOTE: Air conditioning performance is generally not affected by charging. However, in some circumstances (for
example, charging at high currents during a particularly warm day), the air coming from the vents may not be as
cool as expected and a message displays on the touchscreen. This is normal and ensures that the Battery stays
within an optimum temperature range while charging to support longevity and optimum performance.
WARNING: Never spray liquid at a high velocity (for example, a pressure washer) towards the charge port
while charging. Doing so can result in serious injury or damage to the vehicle, charging equipment, or property.
Stopping Charging
Stop charging at any time by disconnecting the charge cable or touching Stop Charging on the touchscreen.
NOTE: To prevent unauthorized unplugging of the charge cable, the charge cable latch remains locked and Model Y
must be unlocked or able to recognize your authenticated phone before you can disconnect the charge cable.
To disconnect the charge cable:
1. Press and hold the button on the connector
handle to release the latch.
NOTE: You can also release the latch using the lightning icon on the car status overview on the touchscreen or
mobile app, or by pressing and holding the rear trunk button on the key fob.
242
Owners Manual
2. Pull the connector
from the charge port. The charge port door automatically closes.
NOTE: You can also close the charge port door using any of these methods:
• On the touchscreen, touch the Charge Port icon (lightning bolt) on the car status overview.
• On the touchscreen, navigate to Controls > Charging > Close Charge Port.
• Use voice commands to close the charge port door (see Voice Commands on page 22).
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If the TSB PDF does not show, download or view it on the NHTSA Website.
Click on the (+) Plus Sign
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TSB/Document ID: OwnersF
Replacement Service Bulletin Number:
MFR Communication Date: 2024-03-30
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: EQUIPMENT
MFR Component System:
MFR Component Subsystem:
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- [Notice] When you receive a used device, it may be a customer return resold by Amazon without inspection. You can exchange it for a new one through Amazon. As this situation is unavoidable, we sincerely apologize. For any issues, contacting us via Amazon's "Messages" is the best way. THINKSCAN 689BT Bidirectional Scan Tool Can Be Used Immediately After It is Turned On, Without Complicated Registration Process, Which is More Convenient & Quick.
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