* Many child safety seats currently available allow children to ride rear-facing using the child safety seat’s integrated 5-point
harness for a longer period of time BASED UPON SPECIFIC HEIGHT AND WEIGHT LIMITS. Keep your child in a rear-facing seat
for as long as possible. CHECK THE CHILD SAFETY SEAT MANUFACTURER’S INSTRUCTIONS AND CAREFULLY FOLLOW ALL
INSTRUCTIONS.
** LATCH ("Lower Anchors and Tethers for Children") and ISOFIX are international standards for attachment points for child
safety seats in passenger cars that enable compliant child safety seats to be quickly and safely secured. The system has other
regional names including LUAS ("Lower Universal Anchorage System") or Canfix in Canada. It has also been called the "Universal
Child Safety Seat System" or UCSSS.
*** Subject to instructions provided by the child safety seat manufacturer.

WARNING: Laws that govern how and where children should be carried when traveling in a vehicle are subject
to change. It is the driver’s responsibility to keep up to date on, and comply with, all current regulations in the
region(s) where Model X is driven. To check the child passenger safety laws for states in the U.S., go to: http://
www.ghsa.org/html/stateinfo/laws/childsafety_laws.html.
WARNING: Do not use LATCH anchors with child safety seats or booster seats that have an integral safety belt
where the combined weight of the child plus the child safety seat exceeds 65 lbs (29.5 kg).

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Seating Larger Children

If a child is too large to fit into a child safety seat, but too small to safely fit into the standard seat belts, use a
booster seat appropriate for the child’s age and size. Carefully follow the manufacturer’s instructions to secure the
booster seat.
Installing Child Safety Seats
There are two general methods used to install child safety seats:
• Seat belt retained - these seats are secured using the vehicle’s seat belts.
• LATCH retained - these seats attach to anchor bars built into the vehicle’s second row outboard seats.
Check the child safety seat manufacturer’s instructions and the table in this manual to determine which installation
method to use. Some child safety seats can be installed using either method. Always follow the child safety seat
manufacturer’s instructions.
Installing Seat Belt Retained Child Seats
First, make sure that the child safety seat is appropriate for the weight, height, and age of the child.
Avoid dressing the child in bulky clothing and do not place any objects between the child and the restraint system.
Adjust harnesses for every child, every trip.
To securely hold child safety seats, all passenger seating positions are equipped with an automatic locking retractor
(ALR) feature that, by fully extracting the seat belt (beyond the length needed for a typical adult occupant), locks
the belt into place until the seat belt is unbuckled and the webbing is fully retracted. The ALR mechanism operates
as a ratchet, winding in slack and preventing the seat belt from extending any further until it has been completely
rewound. When installing a child safety seat with integrated restraints, engage the belt's automatic locking retractor
by pulling the seat belt webbing until it is fully extended. The ALR system engages only when the seat belt is at its
maximum extension point.
The automatic locking retractor (ALR) feature is not used for booster seats in which a large child is restrained by the
vehicle's seat belts directly, and therefore not using a child safety seat's integrated restraints.

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NOTE: An automatic locking retractor disengages only when the seat belt is unbuckled and fully retracted. The belt
can then be worn as a normal belt, sliding freely in and out and locking tight only in an emergency. Once
disengaged, the belt must be fully extended to re-engage the locking mechanism whenever you install a child safety
seat.
Always follow the detailed instructions provided by the child safety seat manufacturer. General guidelines are
provided below.
1. Place the child safety seat in Model X, and fully extend the seat belt. Route and buckle the seat belt in accordance
with the child safety seat manufacturer’s instructions.

2. Allow the seat belt to retract, and remove all slack in the seat belt while firmly pushing the child safety seat into
the Model X seat.
3. Once all slack has been removed, forcefully pull the seat belt webbing to confirm that the automatic locking
retractor (ALR) is engaged.
NOTE: The ALR disengages only after unbuckling and fully retracting the seat belt webbing. Once disengaged,
the belt must be fully extended to re-engage the locking mechanism.
4. If the seat belt retained child safety seat has an upper tether, attach it to the back of the seat (see Attaching
Upper Tether Straps on page 70).
Installing LATCH (ISOFIX) Child Seats
Lower LATCH anchors are provided in the second row outboard seats. The anchors are located between the seat's
rear back rest and lower cushion. The exact location of each anchor is identified by a child safety seat identification
button, illustrated below. The button is located on the seat back, directly above its associated anchor.
Bench Seats

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Monopost Seats

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In the second row, install LATCH child safety seats in the outboard seating positions only. Use only a seat belt
retained seat in the center position.
NOTE: If Model X is equipped with two seats in the second row, both seats support the use of LATCH child safety
seats.
NOTE: Second row outboard seats support the use of upper tether straps (see Attaching Upper Tether Straps on
page 70).
WARNING: Before driving after installing a child seat in the second row, ensure that a "seat unlocked" warning
does NOT display on the touchscreen or instrument panel. This warning indicates that the seat is unsafe for an
occupant because it was not returned to its safe, locked position. If the touchscreen or instrument panel
displays the warning message, move the seat or backrest slightly forward or backward until it locks firmly into
position and the message no longer displays.
Bench Seats

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NOTE: To accommodate large rear-facing LATCH child safety seats, you may need to move the seat in the full
rearward position, and move the corresponding front seat forward to the mid-track position (up to 13 cm forward of
the rearmost position), raise the seat upward (3 cm from its lowest position), and angle the seat back to 15 degrees
(or 10 degrees rearward from its forward-most position).
WARNING: Do not associate the Easy Entry setting with the driver's profile when a child is seated in the
second row. Doing so can cause the driver's seat to push against the child, especially when a child is seated in
a forward-facing child seat or booster seat. Do not rely on Model X to recognize or accommodate a child
seated in the second row while using this setting (see Driver Profiles on page 130).
Monopost Seats

NOTE: To accommodate large rear-facing LATCH child safety seats, you may need to move the seat in the full
rearward position, and move the corresponding front seat forward to the mid-track position (up to 13 cm forward of
the rearmost position), raise the seat upward (3 cm from its lowest position), and angle the seat back to 15 degrees
(or 10 degrees rearward from its forward-most position).
WARNING: For vehicles with third row seats, when a child is seated in a second row monopost seat, the setting
for the button that moves a second row outboard seat forward for easy access into the third row should be
OFF (touch Controls > Seats > Easy Entry). This ensures that you need to manually hold the button to move
the seat, preventing a child seated in the second row from being pushed against the corresponding front seat.
To install a LATCH child safety seat, slide the safety seat latches onto the anchor bars until they click into place.
Carefully read and follow the instructions provided by the child safety seat manufacturer.
Bench Seats
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Monopost Seats

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Once installed, test the security of the installation before seating a child. Attempt to twist the child safety seat from
side to side and try to pull it away from the seat, then check to ensure the anchors remain securely in place.
NOTE: Lower LATCH anchors should not be used with child seats or booster seats that have an integrated safety
belt in situations where the combined weight of the child plus the child safety seat is more than 65 lbs (29.5 kg). In
these situations, use the seat belt instead.
Attaching Upper Tether Straps
If an upper tether strap is provided, attach its hook to the anchor point located on the back of the second and third
row (if equipped) seats.
NOTE: The location of anchor points may not be readily visible but can be found by identifying a slice in the seat's
material.
WARNING: Tighten upper tether straps according to the instructions provided by the manufacturer of the child
safety seat.
WARNING: USE ONLY SEAT BELT RETAINED CHILD SAFETY SEATS IN THE CENTER SEATING POSITION.
For dual-strap tethers, position a strap on each side of the head restraint.
NOTE: If Model X is equipped with the optional six seat interior, a center seating position is not available in the
second row.
WARNING: When routing tether straps, keep the strap close to the headrest as illustrated below. On a Model X
equipped with third row seats, do not allow a tether strap to cover the third row access button on the rear
shoulder of the seat.

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Dual Straps - Second Row Monopost Seats

Dual Straps - Second Row Bench Seats

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Dual Straps - Third Row Seats:

For single-strap tethers, position the strap in the outboard seating positions over the outside-facing side of the head
restraint (the same side of the head restraint as the seat belt retraction mechanism). In the center seating position (if
equipped), center and position the strap over the top of the head restraint.
Single Strap - Second Row Monopost Seats

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Single Strap - Second Row Bench Seats

Single Strap - Third Row Seats

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Testing a Child Safety Seat
Before seating a child, always make sure the child safety seat is not loose:
1. Hold the child safety seat by the belt path and try to slide the safety seat from side to side and front to back.
2. If the seat moves more than one inch (2.5 cm), it is too loose. Tighten the belt or reconnect the LATCH retained
child safety seat.
3. If you are unable to reduce slack, try a different seat location or try another child safety seat.
Child Safety Seat Warnings
WARNING: Extreme hazard! Do not seat a child on the front passenger seat even if you are using a child safety
seat. This seat has an airbag in front of it. Although this airbag is disabled when Model X detects a lightweight
passenger, do not rely on technology to protect your child.
WARNING: Child safety seats are designed to be secured in vehicle seats by lap belts or the lap belt portion of
a lap-shoulder belt. A child could be endangered in a crash if a child safety seat is not properly secured in the
vehicle.
WARNING: According to collision statistics, children are safer when properly restrained in a rear seating
position than in the front passenger seat.
WARNING: Do not use a forward-facing child safety seat until your child weighs over 20 lbs (9 kg) and can sit
independently. Up to the age of two, a child's spine and neck are not sufficiently developed to avoid injury in a
frontal impact.
WARNING: Do not allow a baby or infant to be held on an adult's lap. All children should be restrained in an
appropriate child safety seat at all times.
WARNING: To ensure children are safely seated, follow all instructions provided in this document and by the
manufacturer of the child safety seat.
WARNING: Children should ride in a rear-facing child safety seat using the seat’s integrated 5-point harness for
as long as possible.
WARNING: Do not use seat belt extenders on a seat belt that is being used to install a child safety seat or
booster seat.
WARNING: When seating larger children, make sure the child's head is supported and the child’s seat belt is
properly adjusted and fastened. The shoulder portion of the belt must be away from the face and neck, and the
lap portion must not be over the stomach.
WARNING: Never attach two child safety seats to one anchor point. In a collision, one anchor point may be
incapable of securing both seats.

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WARNING: Child safety seat anchors are designed to withstand only those loads imposed by a correctly fitted
child safety seat. Under no circumstances are they to be used for adult seat belts, harnesses, or for attaching
other items or equipment to the vehicle.
WARNING: Always check harnesses and tether straps for damage and wear.
WARNING: Never leave a child unattended, even if the child is secured in a child safety seat.
WARNING: Never use a child safety seat that has been involved in a collision. Have the seat inspected or
replaced as described in the child safety seat manufacturer’s instructions.

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Airbags
Location of Airbags
Airbags are located in the approximate areas shown below. Airbag warning information is printed on the sun visors.
Model X is equipped with an airbag and lap/shoulder belt at both front seating positions. The airbag is a
supplemental restraint at those seating positions. All occupants, including the driver, should always wear their seat
belts whether or not an airbag is also provided at their seating position to minimize the risk of severe injury or death
in the event of a crash.

1. Knee airbags
2. Front airbags
3. Curtain airbags
4. Seat-mounted side airbags
NOTE: Vehicles manufactured prior to approximately mid-September 2022 are not equipped with a seat-mounted
airbag on the inside portion of the driver's seat.
5. Door-mounted airbags

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How Airbags Work
Airbags inflate when sensors detect an impact that exceeds deployment thresholds. These thresholds are designed
to predict the severity of a crash in time for the airbags to help protect the vehicle's occupants. Airbags inflate
instantly with considerable force accompanied by a loud noise. The inflated bag, together with the seat belts, limits
movement of occupants to reduce the risk of injury.
Front airbags are not ordinarily designed to inflate in rear collisions, rollovers, side collisions and when braking
heavily or driving over bumps and potholes. Likewise, front airbags may not inflate in all frontal collisions, such as
minor front collisions, underride collisions, or minor impacts with narrow objects (such as posts or poles). Significant
superficial damage can occur to the vehicle without the airbags inflating and, conversely, a relatively small amount of
structural damage can cause airbags to inflate. Therefore, the external appearance of the vehicle after a collision
does not represent whether or not the front airbags should have inflated.
WARNING: Before modifying Model X to accommodate a person with disabilities in a way that may affect the
airbag system, use the mobile app to schedule service.
Types of Airbags
Model X has the following types of airbags:
• Front airbags: The front airbags are designed to reduce injuries if larger children or adults are riding in the front
seats. Follow all warnings and instructions related to seating a child on the front passenger seat (if permitted in
your market region).
• Knee airbags: Knee airbags and the front airbags work together. The knee airbags limit the forward motion of the
front seat occupants by restricting leg movement, thereby positioning the occupants so that the front airbags
work more effectively. Whether or not knee airbags deploy in a collision is partially dependent on the track
position of the associated seat.
• Seat-mounted airbags: A seat-mounted side airbag in the front seats helps protect the pelvis and the thorax
region of the torso. The seat-mounted airbag on the inside portion of the driver's seat helps protect the head and
torso. Seat-mounted airbags on both the impacted and non-impacted side of the vehicle inflate in the event of a
severe side impact or a severe offset frontal impact.
• Curtain airbags: A curtain airbag on each side of Model X in the front roof-rail help protect the head. Curtain
airbags on both the impacted and non-impacted side of the vehicle will inflate if a severe side impact occurs, a
severe offset frontal impact occurs, or if the vehicle rolls over.
• Door-mounted airbags: There is an airbag on each side of Model X mounted in the trim on the falcon wing doors.
These are the same as the curtain airbags in that they help protect the head and typically inflate in the event of a
severe side impact, a severe offset frontal impact, or if the vehicle rolls over. The door-mounted airbags on both
the impacted and non-impacted side of the vehicle will inflate.
Airbag Status Indicator
The status of the passenger front airbag displays on the touchscreen:
The Passenger Airbag Off indicator displays on the touchscreen when the passenger front airbag is
OFF. When the passenger front airbag is OFF, it does not inflate when a collision occurs. This
indicator also displays when the seat is unoccupied. When driving with a child seat on the front
passenger seat (if permitted in your market region), always double-check the status of the
passenger front airbag to confirm that it is OFF.
To protect an adult occupying the front passenger seat, ensure the passenger front airbag is ON.
When the passenger airbag is ON, it may inflate when a collision occurs.

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The airbag indicator displays on the touchscreen for a few seconds at the start of every drive to check the following
functionality:
• Airbags
• Seat belt pre-tensioners
• Impact sensors
• Occupant/seat belt sensors
• Passive safety component wiring harnesses
• Onboard RCM components (ex: accelerometer and other passive safety components)
After this check, the airbag indicator turns off. If the airbag system detects a fault in any of the previously mentioned
components, the airbag warning indicator stays on. In this case contact Tesla service immediately. Do not drive the
vehicle until the airbag system is inspected by Tesla.
Front Passenger Occupant Detection
Model X has an occupancy classification system (OCS) that controls the status of the passenger front airbag.
NOTE: The occupancy classification system (OCS) automatically detects when inflating the passenger front airbag
would be unnecessary or potentially harmful.
WARNING: Seating an infant in a rear-facing child restraint system on a seat equipped with an operational
airbag can cause serious injury or death.
Object Classification

OCS Passenger Airbag
Status*

Indicator status

Empty

OFF

PASSENGER AIRBAG OFF

Object

OFF or ON

PASSENGER AIRBAG OFF or
PASSENGER AIRBAG ON

Depends on material/contents

Rear facing child restraint system OFF
designed for children up to a
year old

PASSENGER AIRBAG OFF

20 lbs (9 kg) or less

Forward facing child restraint
system

OFF

PASSENGER AIRBAG OFF

35 lbs (16 kg) or less

Child in a booster seat

OFF or ON

PASSENGER AIRBAG OFF or
PASSENGER AIRBAG ON

20-100 lbs (9-45 kg)*

Large child

OFF or ON

PASSENGER AIRBAG OFF or
PASSENGER AIRBAG ON

5th percentile female or larger
(by weight)

ON

PASSENGER AIRBAG ON

Notes

Over approximately 100 lbs (45
kg)

*If the passenger airbag status indicator does not match the situation, do not use the seat. The passenger must ride in a different
seat. Use the mobile app to schedule a service appointment.

NOTE: It takes approximately six seconds after you power on Model X for the occupant classification system (OCS)
to report accurate status of the front passenger airbag. As a result, when you first power on Model X, even in
situations when it should be OFF because the seat is occupied by a weight of 20 lbs (9 kg) or less, it will take the
touchscreen approximately six seconds to display the status, PASS AIRBAG OFF. If it fails to do so, use the mobile
app to schedule a service appointment and do not seat a child in the front passenger seating position.
To make sure the sensing system can correctly detect occupancy status, eliminate the following:
• Objects lodged under the seat.
• Heavy objects sitting on the seat (briefcase, large purse).
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• Objects wedged between the seat back and seat cushion.
• Cargo interfering with the seat.
• Aftermarket items attached to, or sitting on or between, the seat and occupant including but not limited to
covers, mats, blankets, etc.
These conditions can interfere with the occupancy sensor. If you have eliminated the above possibilities, and the
airbag status is still incorrect, ask passengers to ride in the rear seats and use the mobile app to schedule a service
appointment to have the airbag system checked.
NOTE: The front passenger occupancy sensor affects the operation of the passenger front airbags only. The side
airbags are not affected.
WARNING: If the front passenger airbag is not turning on or off as expected based on the weight thresholds
previously described, use the mobile app to schedule a service appointment immediately.
WARNING: Never seat a child in the front passenger seat. DEATH or SERIOUS INJURY to the child can occur.
Per recommendations by the National Highway Traffic Safety Administration, all occupants age 12 and under
must ride in the rear seats.
WARNING: To ensure accuracy of the occupant detection system, do not make any modifications to the front
passenger seat.
WARNING: Do not use seat covers on Model X. Doing so could restrict deployment of the seat-mounted side
airbags if a collision occurs. It can also reduce the accuracy of the occupant detection system and the noisecanceling microphones, if equipped.
Ensuring Accurate Occupant Detection
To help ensure an occupant in the front passenger seat can be accurately classified, the passenger must:
• Wear a seat belt.
• Sit upright on the center of the seat cushion, with shoulders resting against the seat back and legs extended
comfortably in front with feet on the floor. See Examples of Correct and Incorrect Seating Positions on page
81.See Examples of Correct and Incorrect Seating Positions on page 80..
• Remain positioned on the seat cushion and not lift their weight off the seat (for example, by pushing their feet
against the floor or pressing on the center console or armrest to lift up).
• Never wear thick, wet, or bulky clothing (such as ski wear or padded clothing).
In addition to the items listed above, the following situations can interfere with the accuracy of the occupant
classification system:
• Placing a radio transmitter (for example, a hunting radio or walkie-talkie) on the front passenger seat.
• Placing an AC/DC inverter, or a device that is being powered by the inverter (for example, a cell phone, tablet, or
computer) on the front passenger seat cushion.
• Placing liquid (such as a bottled drink) or food containers on a car seat when a child restraint system is present.
• Incorrectly placing a child restraint system so that the entire lower section is not positioned against the seat
cushion.
• Objects lodged under the seat or wedged between the seat back and cushion.
• Heavy objects sitting on the seat (briefcase, large purse).
• Cargo interfering with the seat.
• Aftermarket items attached to or placed between the seat and the occupant, such as covers, mats, blankets, etc.
These conditions can interfere with the occupancy sensor. If you have eliminated the above possibilities, and the
airbag status is still incorrect, instruct passengers to ride in the rear seats and use the mobile app to schedule a
service appointment to have the airbag system checked.
NOTE: Tesla follows NHTSA (National Highway Traffic Safety Administration) recommendations that all occupants
age 12 and under must ride in the rear seating positions.

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NOTE: The front passenger occupancy sensor affects the operation of the passenger front airbags only. The side
airbags are not affected.
WARNING: Failure to follow the above instructions can adversely affect the Occupant Classification System
(OCS) which can cause serious injury or death.
WARNING: If the front passenger airbag is not turning on or off as expected, do not seat a passenger in the
front passenger seat. Use the mobile app to schedule a service appointment.
WARNING: To ensure accuracy of the occupant detection system, do not make any modifications to the front
passenger seat.
WARNING: Do not use seat covers on Model X. Doing so could restrict deployment of the seat-mounted side
airbags if a collision occurs. It can also reduce the accuracy of the occupant classification system.
Examples of Correct and Incorrect Seating Positions
Correct seating position:

Incorrect seating position - the passenger's feet must be on the floor:

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Incorrect seating position - the passenger must not slide forward on the seat cushion:

Incorrect seating position - the passenger must not recline the backrest to a laying down position when the vehicle
is moving:

Examples of Correct and Incorrect Seating Positions
Correct seating position:

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Incorrect seating position - the passenger's feet must be on the floor:

Incorrect seating position - the passenger must not slide forward on the seat cushion:

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Incorrect seating position - the passenger must not recline the backrest to a laying down position when the vehicle
is moving:

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Inflation Effects
WARNING: When airbags inflate, a fine powder is released. This powder can irritate the skin and should be
thoroughly flushed from the eyes and from any cuts or abrasions.
After inflation, the airbags deflate to provide a gradual cushioning effect for the occupants and to ensure the driver’s
forward vision is not obscured.
If airbags have inflated, or if your vehicle has been in a collision, always have the airbags, seat belt pre-tensioners
and any associated components checked and, if necessary, replaced by Tesla.
In a collision, in addition to the airbags inflating:
• United States only: Your vehicle automatically dials 911 if Controls > Safety > Automatic 911 calls is enabled.
Cancellation instructions as well as a countdown timer display on the touchscreen.
• Doors and liftgate unlock.
• Hazard warning lights turn on.
• Interior lights turn on.
• High voltage is disabled (you must use the mobile app to schedule a service appointment to restore high voltage
power).
• Windows go to the vent position.
• Vehicle applies the brakes to come to a stop.
NOTE: Depending on the nature of the impact and the forces involved, doors may not unlock in a collision and/or
damage may prevent them from opening. In such cases, the door may need to be opened using the interior manual
release, or other means of extrication (for example, exiting through another door, breaking the window, etc.).
Airbag Warnings
WARNING: All occupants, including the driver, should always wear their seat belts, whether or not an airbag is
also provided at their seating position, to minimize the risk of severe injury or death in the event of a collision.
WARNING: Front seat occupants should not place their arms over the airbag module, as an inflating airbag can
cause fractures or other injuries.
WARNING: Do not use seat covers on Model X. Doing so could restrict deployment of the seat-mounted side
airbags if a collision occurs. It can also reduce the accuracy of the occupant detection system, if equipped.
WARNING: Airbags inflate with considerable speed and force, which can cause injury. To limit injuries, ensure
that occupants are wearing seat belts and are correctly seated, with the seat positioned as far back as
possible. The National Highway Traffic Safety Administration (NHTSA) recommends a minimum distance of 10
inches (25 cm) between an occupant’s chest and an airbag.
WARNING: Children should not be seated on the front passenger seat. Follow all regulations in your region for
the appropriate way to seat a child based on the child's weight, size, and age. The safest place to seat infants
and young children is in a rear seating position. Seating an infant or child on a seat equipped with an
operational front airbag can cause serious injury or death.
WARNING: Do not use a rear-facing child restraint system on a seat with an operational airbag in front of it.
Doing so can cause injury or death if the airbag inflates.
WARNING: To ensure correct inflation of the side airbags, maintain an unobstructed gap between an
occupant’s torso and the side of Model X.
WARNING: Passengers shouldn't lean their heads against doors. Doing so can cause injury if a curtain airbag
inflates.
WARNING: Do not allow passengers to obstruct the operation of an airbag by placing feet, knees or any other
part of the body on or near an airbag.
WARNING: Do not attach or place objects on or near the front airbags, the side of the front seats, the
headliner at the side of the vehicle, or any other airbag cover that could interfere with inflation of an airbag.
These include but are not limited to: steering wheel covers, decals, seat cushions, pillows, etc. Objects can
cause serious injury if the vehicle is in a collision severe enough to cause the airbag to inflate.
WARNING: Following inflation, some airbag components are hot. Do not touch until they have cooled.

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Connectivity

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Mobile App
The Tesla mobile app allows you to communicate with Model X remotely using your iPhone® or Android™ phone.
NOTE: The information below may not represent an exhaustive list of the functions available on the Tesla mobile app.
To ensure access to new and improved features, download updated versions of the mobile app as they become
available.
To Use the Mobile App
To set up the Tesla mobile app to communicate with your Model X:
1. Download the Tesla mobile app to your phone.
2. Log in to the Tesla mobile app by entering your Tesla account credentials.
3. Enable mobile access to your Model X by touching Controls > Safety > Allow Mobile Access.
Your phone and vehicle must both be actively connected to cellular service or Wi-Fi for the mobile app to
communicate with your vehicle. Tesla recommends that you always have a functional physical key readily available if
parking in an area with limited or absent cellular service, such as an indoor parking garage.
NOTE: In the event that you require lockout assistance from Tesla due to a non-warranty issue, such as having limited
cellular connectivity and having no secondary key available, your expenses are not covered under the Roadside
Assistance policy.
NOTE: Tesla does not support the use of third party applications to contact Model X.
Overview
When both your phone and the vehicle have internet service, the Tesla mobile app's home screen allows you to:
• Lock or unlock your vehicle.
• Enable or disable the heating or air conditioning and monitor the cabin climate.
• Check your vehicle's charging information. Charging details also appear when a charging cable is plugged in.
• Open or close the charge port.
NOTE: Twisting red lines next to the Battery icon indicate that the Battery is actively heating up (including while
charging or preparing to charge).
• See where your vehicle is located.
• View your vehicle’s estimated range.
• Open the front trunk.
• View your vehicle’s odometer, VIN, and current software version.
Media settings appear on the mobile app to pause, play, rewind, fast forward, and adjust the volume of the media
currently playing in the vehicle. You may need to enable Media settings by touching Audio Settings > Options >
Allow Mobile Control.
For supported video sources, send videos to Tesla Theater by sharing the link through the mobile app. Navigate to
the movie, show, or video you want to play on your phone and touch the share button. Share the video with the Tesla
app and it appears on the touchscreen if Model X is in Park.
Profile
In the Profile tab located at the top corner, you can:
• Switch to a different vehicle associated with your Tesla account, if you have access to more than one.
• Navigate the Tesla Shop.
• Manage your account information and view your order history.

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• View and customize notifications you receive under the Settings tab, such as Calendar sync, when your security
alarm has been triggered, charging updates, and new software updates. You can start updates from afar and
check its progress.
Controls
The Controls tab allows you to do the following:
• Open the front or rear trunk.
• Lock or unlock Model X from afar.
NOTE: Your vehicle does not automatically re-lock if you unlock from the mobile app.
• Open or close the charge port.