NHTSA ID Number: 10253663
Manufacturer Communication Number: OwnersB
TSB/Document Date: 2024-04-29
Summary
Tesla
does not provide physical owner's manual copies. Instead, all available owner?s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owner?s manual content for 2015-2020 Model X vehicles converted to PDF format, and given the distribution method and NHTSA?s submission format requirements, it is the best available representative copy of owner?s manual content. However, a customer who accesses the owner?s manual via their vehicle?s touchscreen would only see the parts of this PDF file that are relevant to their vehicle.
You can use various Bluetooth devices in Model X provided it is paired and within operating range. For
example, you can pair your Bluetooth-capable phone so you can use it hands-free. In addition to
phones, you can pair other Bluetooth-enabled devices with Model X. For example, you can pair an
iPod Touch, iPad, Android tablet, etc. from which you can play music.
Before using your phone or other Bluetooth device with Model X, you must pair it. Pairing sets up Model X to
communicate with supported Bluetooth-capable devices. You can pair up to ten Bluetooth phones. Unless you've
specified a specific phone as a Priority Device, or if the phone specified as Priority Device is not within range,
Model X always connects to the last phone that was used (provided it is within range). To connect to a different
phone, see Switching Between Paired Devices on page 91.
NOTE: On many phones, Bluetooth turns off if the phone’s battery is low.
NOTE: Although Bluetooth typically supports wireless communication over distances of up to approximately 30 feet
(nine meters), performance can vary based on the phone, or other device, you are using.
NOTE: Model X can pair up to twenty Bluetooth devices at a time but only allows two devices to connect
simultaneously (such as one phone and one controller or two controllers) to each front and rear touchscreen (if
equipped).
CAUTION: Do not leave your paired phone in your vehicle (for example, if you are hiking or at the beach). If
you must leave your phone in the vehicle, disable Bluetooth and/or turn the phone off.
Pairing a Phone or Bluetooth Device
Pairing allows you to use your Bluetooth-capable phone hands-free to make and receive phone calls, access your
contact list, recent calls, etc. It also allows you to play media files from your phone. Once a phone is paired, Model X
can connect to it whenever the phone is within range.
1. To pair a phone or a Bluetooth device, sit inside Model X and ensure the touchscreen is on.
2. Unlock your phone and enable Bluetooth (typically in Settings on your phone).
NOTE: On some phones, this may require you to go to Bluetooth Settings for the remainder of the procedure.
3. On the touchscreen, touch Controls > Bluetooth > Nearby Devices > Start Search to start Bluetooth scanning,
unless it has already started (indicated by a spinner).
4. Wait for your phone to be listed and touch Connect.
5. Check that the number displayed on your phone matches the number on the touchscreen. Then, on your phone,
confirm that you want to pair.
6. If prompted on your phone, specify whether you want to allow Model X to access your personal information, such
as calendar, contacts and media files (see Importing Contacts and Recent Calls on page 91). When paired,
Model X lists your phone under Controls > Bluetooth > Paired Devices.
To change the settings of a paired device, go to Controls > Bluetooth > Paired Devices and expand the dropdown
next to the device's name.
If you are experiencing issues importing or connecting to Bluetooth, see Troubleshooting Bluetooth on page 91 for
more information.
For vehicles manufactured prior to approximately April 2018: If Bluetooth takes an exceptionally long time to pair,
reset Bluetooth functionality by touching Controls > Service > Reset Bluetooth. You may need to wait a few minutes.
Once reset, try pairing to Model X again. After you reset Bluetooth, Model X may forget previously paired devices.
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Importing Contacts and Recent Calls
Once a phone is paired, go to Controls > Bluetooth > Paired Devices and expand the dropdown next to the device's
name to specify whether you want to allow access to your phone’s contacts, recent calls and text messages. If you
allow access, you can use the phone app to make calls and send messages to people in your list of contacts and on
your recent calls list (see Phone, Calendar, and Web Conferencing on page 93). Before contacts can be imported,
you may need to either set your phone to allow syncing, or respond to a popup on your phone to confirm that you
want to sync contacts. This varies depending on the type of phone you are using. For details, refer to the
documentation provided with your phone.
If you are having trouble importing contacts or pairing with Bluetooth, see Troubleshooting Bluetooth on page 91
for more information.
Disconnecting or Unpairing a Bluetooth Device
If you want to disconnect your phone or Bluetooth device, but keep it paired, touch Disconnect in your phone's
Bluetooth settings dropdown on the touchscreen (Controls > Bluetooth > Paired Devices > Your phone). If you no
longer want to use your device with Model X, touch Forget Device and follow the instructions. Once you forget a
device, you must pair it again if you want to use it with Model X (see Pairing a Phone or Bluetooth Device on page
90).
NOTE: Your phone automatically disconnects when you leave Model X.
Switching Between Paired Devices
Model X automatically connects to a phone that you designated as Priority Device. If you have not set a phone as a
priority, Model X connects to the last phone to which is was connected, provided it is within operating range and has
Bluetooth turned on. If the last phone is not within range, it attempts to connect with the next phone that it has been
paired with.
To connect to a different phone, touch Controls > Bluetooth > Paired Devices. Select the phone you want to connect
to, then touch Connect. If the phone you want to connect to is not listed, you must pair the phone. See Pairing a
Phone or Bluetooth Device on page 90.
When connected, the Bluetooth settings screen displays the Bluetooth symbol next to the phone's name to show
that Model X is connected to the phone.
Troubleshooting Bluetooth
Your vehicle uses Bluetooth and BLE (Bluetooth Low Energy) to seamlessly connect your smartphone to Model X.
Due to several potential factors, Bluetooth or BLE may sometimes disconnect or experience issues in the pairing
process. Connecting to Bluetooth allows your vehicle to use phone functions such as audio, phone calls, calendars,
text messages, etc.
BLE is used for passive functions like phone key.
NOTE: Do not unpair your vehicle to your phone or remove it as phone key without a working key card nearby.
Try the following to troubleshoot Bluetooth, starting with your smartphone.
Smartphone Troubleshooting
Bluetooth may not connect due to settings and updates on your smartphone:
• Enable Bluetooth on your phone. If already enabled, disable and re-enable Bluetooth again.
• Ensure Airplane Mode is turned off.
• Charge your phone; if your phone battery is too low, it may not support Bluetooth functions.
• Pair your device properly. If already paired, try unpairing and re-pairing again.
• Update your phone to the latest software provided by the manufacturer.
• Check that your vehicle's sound system is selected as the audio output source.
• Ensure your phone's settings allow for Bluetooth (ex: data is turned on or you are connected to Wi-Fi).
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• Turn your phone off and on again.
• Ensure location permissions set to “Always On” for the mobile app.
Tesla
Mobile App Troubleshooting
Check the Tesla
mobile app:
• Confirm the Tesla
mobile app is up to date on software.
• Verify you're logged into the Tesla
mobile app while using your phone key.
• Ensure the Tesla
app is running in the background.
• Double check that you have completely set up your profile in the mobile app and properly configured your
settings.
Vehicle Troubleshooting
Your vehicle's settings may affect its ability to pair with your smartphone:
• Charge Model X: If the vehicle Battery is too low, you may lose Bluetooth function.
• Update vehicle software and make sure it is always up to date. Check for new software updates by navigating to
Controls > Software.
• Reboot your vehicle.
If Bluetooth still does not work, unpair from your vehicle AND smartphone. Then try re-pairing both again.
For BLE phone key issues, when in the vehicle, navigate to Controls > Locks and remove your phone as "Phone as
Key". Then set it back up again. But only do this while you are in the vehicle and have a reliable back up key available
(such as a key card).
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Phone, Calendar, and Web Conferencing
Using the Phone App
When your phone is connected to Model X using Bluetooth (see Bluetooth on page 90), and you have
allowed access to information on your phone (see Importing Contacts and Recent Calls on page 91),
you can use the phone app to display and make a hands-free call to anyone listed on your phone.
• Calls: Displays recent calls in chronological order with the most recent call listed first.
• Messages: Displays message in chronological order with the most recent message listed first. You can view, send,
and receive text messages. Instead of typing a text message, touch the microphone button on the right side of
the steering wheel to enter text using your voice.
WARNING: To minimize distraction and ensure the safety of occupants as well as other road users, do not
view or send text messages when the vehicle is in motion. Pay attention to road and traffic conditions at all
times when driving.
• Contacts: Contacts are listed in alphabetical order and can be sorted by first name or last name. You can also
choose a letter on the right side of the list to quickly scroll to the names that begin with the selected character.
When you touch a name on your contacts list, the contact's available number(s) displays on the right pane, along
with other available information (such as address). Touch the contact's number to make a call.
• Favorites: Displays the contacts from your phone that you have identified as Favorites.
• Calendar: Displays calendar entries from your phone (see Calendar on page 94). If an entry includes a phone
number or an address, you can make a phone call, or navigate to a destination, by touching the corresponding
information in the calendar entry.
Making a Phone Call
You can make a phone call by:
• Speaking a voice command (see Voice Commands on page 20). Voice commands are a convenient, hands-free
way to call or text your contacts.
• Selecting a contact or recent call from the menu on your right scroll button (see Using Right Steering Wheel
Buttons on page 103).
• Touching a phone number shown in a list in the phone app - Contacts, Calls, or Calendar.
• Using the Model X on-screen dialer in the Phone app.
NOTE: If it is safe and legal to do so, you can also initiate a call by dialing the number or selecting the contact
directly from your phone.
NOTE: You can also make a phone call by touching a pin on the map and choosing the phone number (if available)
on the popup screen.
Receiving a Phone Call
When your phone receives an incoming call, the instrument panel and touchscreen display the caller’s number or
name (if the caller is in your phone’s contact list and Model X has access to your contacts).
Touch one of the options on the touchscreen to Answer or Ignore the call. Depending on the phone you are using
and what speakers you used for your most recent call, your phone may prompt you to choose which speakers you
want to use for the incoming call.
WARNING: Stay focused on the road at all times while driving. Using or programming a phone while driving,
even with Bluetooth enabled, can result in serious injury or death.
WARNING: Follow all applicable laws regarding the use of phones while driving, including, but not limited to,
laws that prohibit texting and require hands-free operation at all times.
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In Call Options
When a call is in progress, you can display the call menu on the instrument panel by pressing the top button on the
right side of the steering wheel. Then roll the right scroll button and choose an option (see Using Right Steering
Wheel Buttons on page 103). To adjust the call volume, roll the steering wheel's left scroll button during a call.
Calendar
The calendar displays scheduled events from your phone’s (iPhone® or Android™) calendar for the
current and next day. The calendar is conveniently integrated with the phone app so you can dial into
your meeting from a Calendar entry. It is also integrated with the navigation system so you can
navigate to the event's location.
1. Ensure your phone is paired to Model X.
2. Ensure your are logged into the Tesla
mobile app.
3. In your Tesla
mobile app, touch Profile > Settings > Calendar Sync.
NOTE: To ensure you have access to all of the calendar's features, it is recommended that you use the most
recent version of the mobile app.
4. On your phone, go to Settings and allow access/give permission to share your calendar with the Tesla
mobile
app. The mobile app can then periodically (and automatically) send calendar data from your phone to Model X.
If a calendar event includes an address, a navigation arrow displays to indicate that you can touch the address to
navigate to the event's location.
If an event has a uniquely specified address and takes place within two hours of you entering your vehicle and
preparing to drive, Model X automatically routes you to the event's address (see Automatic Navigation on page
228).
Touch an event's information icon to display all notes associated with the event. If the notes include one or more
phone numbers, the information icon shows a phone icon and the calendar displays the first phone number found.
Touch to initiate a phone call. You can also initiate a phone call by touching any number in an event's notes popup
screen (this is especially useful for conference calls). If notes include a web link, you can touch the link to open it in
the Web browser.
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Smart Garage
HomeLink Universal Transceiver
If your vehicle is equipped with the HomeLink® Universal Transceiver, you can operate up to three Radio
Frequency (RF) devices, including garage doors, gates, lights, and security systems.
NOTE: Depending on date of manufacture, market region, and options selected at time of purchase, some vehicles
are not equipped with a HomeLink Universal Transceiver.
WARNING: Do not use the HomeLink Universal Transceiver with a device that does not have safety stop and
reverse features. Using a device without these safety features increases the risk of injury or death.
Supported Modes
HomeLink supports three different transmit modes, which is how your vehicle and the RF device communicate.
Selecting a transmit mode is determined by your RF device's compatibility:
• Standard Mode: Use Standard Mode if your RF device is equipped with a remote control that must be used to
operate the device (for example, a remote-controlled garage door). This mode is the most commonly used
transmit mode for HomeLink devices.
• D-Mode or UR-Mode: Use D-Mode or UR-Mode if the RF device does not have a remote control, and the receiver
has a "Learn" button (may also be called "Program" or "Smart"). D-Mode and UR-Mode function similarly in that
Model X communicates directly with the device's receiver as opposed to the remote control.
NOTE: D-Mode is used primarily in North America whereas UR-Mode is popular in Europe, the Middle East, and
Asia. To determine the mode your device is compatible with, contact HomeLink by going to www.homelink.com
or calling 1-800-355-3515.
Each of your devices can be set to a different mode. For example, your garage door can be set to Standard Mode,
your front gate can be set to D-Mode, etc. To change a transmit mode, touch the HomeLink icon at the top of the
touchscreen and select the device you want to change. Then, select Program and choose the desired mode for your
device. Confirm by touching Set Mode and follow the onscreen instructions.
For older vehicles, changing the mode for one device changes the mode for all devices, so be careful when changing
transmit modes. Devices not compatible with your selected mode may not work. Touch the HomeLink icon at the
top of the touchscreen, then touch Change Transmit Mode.
NOTE: Check the product information for your HomeLink device to determine which mode is compatible with your
device.
Programming HomeLink
To program HomeLink®:
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1. Park Model X so that the front bumper is in front of the device you want to program.
CAUTION: Your device might open or close during programming. Therefore, before programming, make
sure that the device is clear of any people or objects.
2. Check that the device's remote control has a healthy battery. Tesla
recommends replacing the battery in the
device's remote control before Programming HomeLink.
3. Touch the HomeLink icon at the top of the touchscreen.
4. Touch Create HomeLink.
5. On the HomeLink screen, enter a name for the device, then touch Enter or Add New HomeLink.
6. Choose the mode you wish to use (Standard, D-Mode, or UR-Mode), then touch Set Mode.
7. Touch Start and follow the onscreen instructions.
NOTE: If you see a screen called “Train the receiver” while programming the device, remember that this is a timesensitive step. After pressing the Learn/Program/Smart button on the device's remote control, you have only
approximately 30 seconds to return to your vehicle and press Continue, and then press the trained HomeLink
device name twice. Consider having an assistant to ensure you can complete this step within 30 seconds.
8. Once your device is programmed, touch Save to complete the programming.
9. Ensure HomeLink works as expected. In some cases, you may need to repeat the programming process multiple
times before succeeding.
Once programmed, you can operate the device by touching its corresponding HomeLink icon on the touchscreen.
HomeLink remembers the location of your programmed devices. When you approach a known location, the
HomeLink control on the touchscreen automatically appears. When you drive away, it disappears.
NOTE: For additional assistance or compatibility questions, contact HomeLink (www.homelink.com or call
1-800-355-3515).
Auto Opening and Closing
To operate a HomeLink device without using the touchscreen, you can automate the device to open as you
approach, and close as you drive away:
1. Touch the HomeLink icon at the top of the touchscreen, touch HomeLink Settings, then choose the device you
want to automate.
2. Adjust the device's HomeLink settings as needed:
◦ Select the Auto-open when arriving checkbox if you want the device to open as you approach.
◦ Touch the arrows to specify the distance you want Model X to be from the device before it opens.
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◦ Select the Auto-close when leaving checkbox if you want the device to close as you drive away.
◦ Select the Auto-fold mirrors checkbox if you want mirrors to fold when you arrive at the HomeLink location.
This is useful for narrow garages.
◦ Select the Chime for Auto-open and Auto-close checkbox if you want Model X to sound a chime when a signal
has been sent to open or close the device.
As you approach (or drive away from) a device that is set to operate automatically, the HomeLink status icon
displays a count-down message to let you know when the device automatically opens or closes. In situations where
you don't want the device to automatically open or close, touch Skip Auto-Open or Skip Auto-Close at any time
during the count-down message.
NOTE: Do not rely on HomeLink to ensure the device fully closes.
Resetting the Location of the HomeLink Device
If you experience situations in which you sometimes drive up to your HomeLink device and it doesn't open, or the
touchscreen does not display a notification as you approach a programmed device, you may need to reset the
device's location. To do so, park as close as possible to the HomeLink device (garage door, gate, etc.) and display
the HomeLink settings page by touching the HomeLink icon at the top of the touchscreen. Touch the name of the
device you want to reset, then touch Reset Location.
Deleting a Device
To delete a HomeLink device, touch the HomeLink icon at the top of the touchscreen, then touch HomeLink
Settings. Touch the name of the device you want to delete, then touch Delete.
NOTE: You can also perform a factory reset to erase your HomeLink settings, along with all other personal data
(saved addresses, music favorites, imported contacts, etc.). See Erasing Personal Data on page 10.
NOTE: For security reasons, delete your HomeLink devices if you sell your Model X.
Troubleshooting HomeLink
Standard Mode
In Standard Mode, Model X records the RF signal from your HomeLink device's remote control. The touchscreen
instructs you to stand in front of the vehicle, point the device's remote control at the front bumper, and press and
hold the button until the headlights flash. When the headlights flash, Model X has learned the remote control and
you can touch Continue on the touchscreen. If the headlights do not flash:
• Check the batteries in the remote control. It is a good idea to replace the batteries before you start programming.
• Ensure you are standing in front of Model X with the device's remote control positioned within two inches (five
cm) of the Tesla
emblem.
• Press and hold the button on your device's remote control until the headlights flash. In some cases you must hold
the button on the remote control for up to three minutes.
NOTE: Some HomeLink remote controls require multiple short presses (approximately one second each press)
instead of one long duration press. If you are unsuccessful after multiple attempts of using long presses, try
repeated presses of one second each.
D-Mode and UR-Mode
In D-Mode and UR-Mode, the device’s receiver learns Model X. The touchscreen instructs you to press the "Learn"
button (may also be called "Program" or "Smart") on the device's receiver. If this does not work, refer to the
following guidelines:
• Park Model X with its bumper as close as possible to the garage door, gate, etc. that you are trying to program.
• Make sure you are pressing the receiver's Learn/Program/Smart button. For instructions on how to put the
receiver into learning mode, refer to the product details provided with your RF device that you are trying to
program.
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• If you see a screen called "Train the receiver" while programming the device, remember that this is a timesensitive step. After pressing the Learn/Program/Smart button on the device's remote control or receiver, you
only have approximately 30 seconds to return to your vehicle, press Continue, then press the trained HomeLink
device name twice. Consider having someone assist you with this step.
• Most devices stay in learning mode for only three to five minutes. Immediately after pressing the device's Learn/
Program/Smart button, follow the instructions displayed on the vehicle's touchscreen.
For additional assistance or compatibility questions, contact HomeLink (www.homelink.com or call 1-800-355-3515).
Driving
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Starting and Powering Off
Starting
When you open a door to enter Model X, the instrument panel and touchscreen power on and you can operate all
controls. To drive Model X:
1. Press the brake pedal - Model X powers on and is ready to drive.
2. Select a drive mode - move the drive stalk down for Drive or up for Reverse (see Shifting on page 107).
NOTE: If the PIN to Drive feature is enabled (see PIN to Drive on page 207), you must also enter a valid PIN on the
touchscreen before you can drive Model X.
Everything you need to know when driving Model X displays on the instrument panel.
Key Fob
Not Inside
If Model X does not detect a key fob
when you press the brake, the instrument panel displays a message telling you
that a key fob
is not inside.
If you receive this message, press the brake and place the key fob
in the center console cup holder where Model X
can best detect it.
If Model X still does not detect the key fob
, try holding it against the center console, immediately below the low
voltage power socket (see Low Voltage Power Socket on page 11). If the key fob
is still not detected, remove the key
fob's battery and try again. See Replacing the Key Fob
Battery on page 27. Or try using another key fob
. If another
key fob
does not work, contact Tesla
.
A number of factors can affect whether Model X can detect the key fob
. These include a low battery in the key fob
,
interference from other devices using radio signals, and objects between the key fob
and receiver.
Always keep the key fob
with you. After driving, the key fob
is needed to restart Model X after it powers off. And
when you leave Model X, you must bring the key fob
with you to lock Model X, either manually or automatically.
Powering Off
When you finish driving, shift into Park by pressing the button on the end of the drive stalk. When you leave Model X
with the key fob
, it powers off automatically, turning off the instrument panel and touchscreen.
Model X also powers off automatically after being in Park for 30 minutes, even if you are sitting in the driver’s seat
.
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Although usually not needed, you can power off Model X while sitting in the driver’s seat
, provided the vehicle is not
moving. Touch Controls > Safety > Power Off. Model X automatically powers back on again if you press the brake
pedal or touch the touchscreen.
NOTE: Model X automatically shifts into Park whenever it determines that you are exiting the vehicle (for example,
the driver's seat belt is unbuckled and the vehicle is almost at a standstill). If you shift into Neutral, Model X shifts
into Park when you open the door to exit. To keep Model X in Neutral, see Instructions for Transporters on page 300.
Power Cycling the Vehicle
You can power cycle Model X if it demonstrates unusual behavior or displays a nondescript alert.
NOTE: If the touchscreen is unresponsive or demonstrates unusual behavior, reboot it before you power cycle the
vehicle (see Restarting the Touchscreen or Instrument Panel on page 8).
1. Shift into Park.
2. On the touchscreen, touch Controls > Safety > Power Off.
3. Wait for at least two minutes without interacting with the vehicle. Do not open the doors, touch the brake pedal,
touch the touchscreen, etc.
4. After two minutes, press the brake pedal or open the door to wake the vehicle.
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Steering Wheel
Adjusting Steering Wheel Position
Adjust the steering wheel to the desired driving position by moving the control on the left side of the steering
column. Using this control, you can move the steering wheel forward and backward and up and down.
WARNING: Do not make adjustments while driving.
Adjusting Steering Effort
You can adjust the feel and sensitivity of the steering system to suit your personal preference:
1. On the touchscreen, touch Controls > Pedals & Steering > Steering Mode.
2. Choose a steering option:
◦ Comfort - Reduces the effort required to turn the steering wheel. In town, Model X feels easier to drive and
park.
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◦ Standard - Tesla
believes that this setting offers the best handling and response in most conditions.
◦ Sport - Increases the effort required to turn the steering wheel. When driving at higher speeds, Model X feels
more responsive.
Using Left Steering Wheel Buttons
Use the buttons on the left side of the steering wheel to change radio stations, control media player volume, and to
choose what displays on the left side of the instrument panel (whenever the Navigation app is not displaying
instructions).
1. Next
If you are listening to local or satellite radio and you have defined more than one radio preset, press to play the
next preset in the radio band that is currently playing. If you have not defined more than one preset, press to go
to the next available frequency.
If you are listening to Internet radio, or to an audio file on a connected Bluetooth or USB device, press to skip to
the next song or station.
If you have more than one favorite defined, press and hold to cycle through favorites.
2. Scroll Button
◦ To adjust the media volume, roll up or down.
NOTE: The scroll button adjusts the volume for media, navigation instructions and phone calls based on what
is currently in use. As you adjust volume, the instrument panel displays the volume level and whether you are
adjusting volume for media, navigation or phone.
◦ To mute the media volume, or to pause/play an audio file, tap the scroll button.
◦ To choose what displays on the left side of the instrument panel, hold the scroll button briefly until the
available options are displayed. Roll the scroll button to choose Empty, Car Status, Clock, Media, Energy, Trips,
Suspension, etc. When the option you want is highlighted, tap the scroll button.
NOTE: The option you choose to display using the left scroll button is retained until you manually change it.
NOTE: Car status displays information such as status of doors and trunks, and on newer model vehicles, the
tire pressure measurements.
3. Previous
Same as described above for Next, except it skips to the previous song or station. If you have more than one
favorite defined, press and hold to cycle through favorites.
NOTE: Regardless of how you customize the left side of the instrument panel, it automatically changes to display
navigation instructions (if applicable), or to let you know if a door or trunk is open when Model X is in Drive or
Reverse.
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Using Right Steering Wheel Buttons
Use the buttons on the right side of the steering wheel to access call options while on a phone call, to choose what
displays on the right side of the instrument panel, to adjust Model X features, and to use voice commands.
NOTE: Whenever you receive or make a phone call, the right side of the instrument panel automatically displays call
options to help you easily handle phone calls on your Bluetooth-connected phone.
1. Press to use a voice command to call a contact, navigate, or listen to Internet music. When you hear the tone,
speak your command. For details, see Voice Commands on page 20.
2. Scroll Button
◦ During a phone call, touch the scroll button to display call options that allow you to perform an action on the
call.
◦ Roll the scroll button to adjust the most recently used feature from the feature list (see Menu button).
◦ To choose what displays on the right side of the instrument panel, hold the scroll button briefly until the
available options are displayed. Roll the scroll button to choose Empty, Car Status, Clock, Media, Energy, Trips,
Suspension, etc. When the option you want is highlighted, tap the scroll button.
NOTE: Car status displays information such as status of doors and trunks, and on newer model vehicles, the
tire pressure measurements.
NOTE: The option you choose to display using the right scroll button is retained until you manually change it.
◦ To restart the touchscreen, hold down both scroll buttons for approximately five seconds. See Restarting the
Touchscreen or Instrument Panel on page 8.
◦ Suspension. Display a real-time visualization of how the suspension system is dynamically adjusting each
wheel’s damping to account for changing road conditions. Roll the scroll button to choose Suspension and
then press the scroll button. See Air Suspension on page 120.
3. Menu button
Press to display a menu that allows you to control the following Model X:
◦ Temperature. Roll the scroll button to change the driver side temperature, or press the wheel to turn the
climate control system on and off.
◦ Fan Speed. Roll the scroll button to adjust the speed of the fan used to cool or heat the cabin.
◦ Display Brightness. Roll the scroll button to change the brightness level of the displays, or press the wheel to
restore default settings.
◦ Recent Calls. If your phone is paired to Model X, roll the scroll button to view your recent calls. Press the scroll
button to call the contact that's displayed. To pair your phone, see Pairing a Phone or Bluetooth Device on
page 90.
◦ Contacts. If your phone is paired to Model X, roll the scroll button to navigate to contacts in your phone. Your
contacts are listed alphabetically by their last name. To ensure Model X can access your contacts, see
Importing Contacts and Recent Calls on page 91.
Press the menu button again to close the feature list.
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Heated Steering Wheel
If Model X is equipped with the cold weather package, you can warm up the steering wheel by touching climate
controls on the touchscreen (see Operating Climate Controls on page 214). When turned on, radiant heat keeps the
steering wheel at a comfortable temperature.
Horn
To sound the horn, press and hold the center pad on the steering wheel.
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Mirrors
Adjusting Exterior Mirrors
Press the button associated with the mirror you want to adjust (left or right). The button's light turns on and you can
then press the dial to move the mirror to the desired position. Repeat for the other side mirror. If prompted, touch
Save on the touchscreen to save the mirror adjustment in your driver profile.
Auto-Tilt automatically tilts mirrors downward when backing up. To turn Auto-Tilt on or off, touch Controls > Vehicle
> Mirror Auto-Tilt.To adjust the auto-tilt position, make mirror adjustments with Model X shifted into Reverse. When
you shift out of Reverse, mirrors tilt back to their normal (upward) position. But now that you have adjusted them for
backing up, they automatically tilt to the selected downward position whenever you shift into Reverse.
The driver’s side mirror automatically dims at night, in proportion to the level of glare from the headlights of a
vehicle behind you (except when in Reverse). Also, both exterior side mirrors have heaters that turn on and off with
the rear window defroster.
NOTE: See Cold Weather Best Practices on page 221 for information to ensure your mirrors function properly in
cold weather.
Folding Mirrors
To manually fold and unfold exterior mirrors (for example, parking in a narrow garage, tight space, etc.), press the
center button. You can also manually fold and unfold mirrors by touching Controls > Fold/Unfold.
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Owners Manual
When you manually fold the mirrors, they remain folded until your driving speed reaches 31 mph (50 km/h) (or until
you manually unfold them).
NOTE: You cannot fold a mirror when driving over 31 mph (50 km/h).
To set the mirrors to fold automatically whenever you exit and lock Model X touch Controls > Vehicle > Mirror AutoFold. The mirrors unfold automatically when you unlock Model X.
You can also set the mirrors to fold automatically whenever you arrive at a specific location, which saves you from
having to manually fold them each time you arrive at a frequented place. To set this up, Model X must be driving at a
low speed (less than 3 mph/5 km/h) or stopped at the location you want your vehicle to remember. Then touch
Controls > Always Fold Mirrors at this Location. Next time you approach the saved location, your mirrors fold and
unfold within 25 feet (7.5 meters) of the location. To stop the mirrors from folding at a saved location, drive to the
saved location and touch the X next to Auto-Fold Set at This Location.
NOTE: When you leave the saved location, mirrors can unfold when your driving speed is over 3 mph (5 km/h), or
until you touch Controls > Unfold Mirrors.
NOTE: Mirrors can automatically fold if you return to a saved location and are driving below 31 mph (50 km/h).
NOTE: You can override the automatic folding/unfolding of mirrors at any time (for example, Model X has no power)
by pushing the mirror assembly away from you to unfold, or pulling it toward you to fold.
You can integrate auto-folding mirrors with HomeLink (see Smart Garage on page 95). To enable, go to HomeLink >
Auto-Fold Mirrors when Nearby.
Rear View Mirror
Adjust the rear view mirror manually. When in Drive or Neutral, the rear view mirror automatically dims in low
lighting conditions based on the time of day (for example, when driving at night).
Vanity Mirrors
See Sun Visors on page 38 for details on how to expose and illuminate the vanity mirrors.
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Owners Manual
Shifting
How to Shift
When Model X is in Park, you must press the brake pedal to shift.
Move the drive stalk up or down to shift into different drive modes.
If you try to shift when it is prohibited by the current driving speed, a chime sounds and the drive mode does not
change.
Reverse
Push the drive stalk all the way up and release. You can only shift into Reverse when Model X is stopped or moving
less than 5 mph (8 km/h).
Neutral
Neutral allows Model X to roll freely when you are not pressing the brake pedal:
• When in Park, shift into Neutral by briefly pushing the drive stalk either up or down to the first position.
• When in Drive, shift into Neutral by briefly pushing the drive stalk up to the first position. If Autosteer or TrafficAware Cruise Control is active, you must push the drive stalk up to the first position and hold it there for more
than 1 second. In doing so, Autosteer or Traffic-Aware Cruise Control is disabled.
• When in Reverse, shift into Neutral by briefly pushing the drive stalk down to the first position.
NOTE: You must press the brake pedal to shift out of Neutral if driving slower than approximately 5 mph (8 km/h).
If Model X is in Park and you use the touchscreen to release the parking brake (Controls > Safety > Parking Brake),
Model X shifts into Neutral (see Parking Brake on page 118).
Drive
Push the drive stalk all the way down and release. You can shift into Drive when Model X is stopped or moving less
than 5 mph (8 km/h) in Reverse.
Park
Press the end of the drive stalk while Model X is stopped.
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Owners Manual
Model X automatically shifts into Park to prevent roll-away while driving in low speeds. This happens whenever you
connect a charge cable, unbuckle your seat belt, or open the door while in Drive or Neutral. Ensure the charge cable
is removed, buckle your seat belt, and close the door before shifting out of Park.
To make it convenient to pick up passengers, you can also unlock all doors at any time by shifting into Park then
pressing the Park button a second time.
NOTE: You must press the brake pedal to shift out of Park.
NOTE: The above conditions do not reflect a comprehensive list of reasons why Model X may or may not
automatically shift into Park and, in certain scenarios, it is possible for your vehicle to shift into Park when only one
of the above conditions is true.
CAUTION: In emergency situations, if the brakes are not functioning properly, press and hold the Park button
on the drive stalk to bring Model X to a stop. Do not use this method to stop the vehicle unless absolutely
necessary.
WARNING: It is the driver's responsibility to always ensure the vehicle is in Park before exiting. Never rely on
Model X to automatically shift into Park for you; it might not work in all circumstances (for example, if Creep or
a slope causes the vehicle to travel greater than approximately 1.5 mph (2 km/h)).
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Owners Manual
Lights
Controlling Lights
Touch Controls > Lights to control the lights.
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TSB/Document ID: OwnersB
Replacement Service Bulletin Number:
MFR Communication Date: 2024-03-27
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT
MFR Component System:
MFR Component Subsystem:
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