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NHTSA ID Number: 10253663

Manufacturer Communication Number: OwnersB

TSB/Document Date: 2024-04-29


Summary

TeslaeBay logo does not provide physical owner's manual copies. Instead, all available owner?s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owner?s manual content for 2015-2020 Model X vehicles converted to PDF format, and given the distribution method and NHTSA?s submission format requirements, it is the best available representative copy of owner?s manual content. However, a customer who accesses the owner?s manual via their vehicle?s touchscreen would only see the parts of this PDF file that are relevant to their vehicle.


6. Radar (if equipped) is mounted behind the front bumper.
Model X is also equipped with high precision electronically-assisted braking and steering systems.
Drive to Calibrate Cameras
Model X must maneuver with precision when Autopilot features are being used. Therefore, before some features can
be used for the first time or after some types of service repairs, cameras must complete a self-calibration process.
For your convenience, the instrument panel displays a progress indicator.
When calibration is complete, Autopilot features are available for use. Calibration typically completes after driving
20-25 miles (32-40 km), but the distance varies depending on road and environmental conditions. For example,
calibration completes quicker when driving on a straight road with multiple lanes (such as a controlled-access
highway), with highly-visible lane markings (in the driving lane as well as the adjacent lanes). Contact TeslaeBay logo only if
your Model X has not completed the calibration process after driving 100 miles (160 km) in the described conditions.
If a camera has shifted from its calibrated position (for example, the camera or windshield was replaced), you must
clear the calibration. To do so, touch Controls > Service > Camera Calibration > Clear Calibration. When the
calibration is cleared, Model X repeats the calibration process. While this helps re-calibrate the cameras in many
cases, Clear Calibration may not resolve all camera and sensor concerns.
NOTE: The self-calibration drive process is only applicable to Model X vehicles built after approximately October 12,
2016.
NOTE: To calibrate, cameras require highly-visible lane markings in both the driving lane and adjacent lanes (at least
two lanes over on each side of the vehicle). For best results, drive in the middle lane of a multi-lane highway (ideally
with at least five lanes) that has clear lane markings and minimal traffic.
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NOTE: If you attempt to use a feature that is not available until the calibration process is complete, the feature is
disabled and the instrument panel displays a message.
NOTE: Model X must repeat the calibration process if the cameras are serviced by TeslaeBay logo, and in some cases, after a
software update.
Keeping Cameras Free of Obstructions
Ensure all cameras are clean and free of obstructions before each drive and before using Autopilot features (see
Cleaning a Camera on page 266). Dirty cameras and sensors (if equipped), as well as environmental conditions such
as rain and faded lane markings, can affect Autopilot performance. If a camera is obstructed or blinded, Model X
displays a message on the instrument cluster and Autopilot features may not be available. For more information on
specific alerts, see Troubleshooting Alerts on page 308.
Condensation can form inside the camera enclosures, especially if you park your vehicle outside in cold or wet
conditions. The instrument cluster may display an alert stating that a camera is blocked and that some or all
Autopilot features may be temporarily restricted until the camera vision is clear. To proactively dry the condensation,
precondition the cabin by setting it to a warm temperature, turning the windshield defroster on, and directing the
front air vents toward the door pillars (see Mobile App on page 86).

Opening and Closing

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Keys and Doors
Keyless Locking and Unlocking
CAUTION: Do not leave your paired phone in your vehicle (for example, if you are hiking or at the beach). If
you must leave your phone in the vehicle, disable Bluetooth and/or turn the phone off.
Locking and unlocking Model X is convenient. Although you must be carrying a valid key fobeBay logo, there is no need to use
it. Model X has sensors around the driver's door that can recognize the presence of a key fobeBay logo within a range of
approximately three feet (one meter). So, you can keep your key fobeBay logo in your pocket or purse and Model X detects it
as you approach.
When you walk up to Model X carrying your key fobeBay logo, the doors automatically unlock if Passive Entry is on (Controls
> Safety > Passive Entry). To open the rear trunk, press the switch located under the powered liftgate’s exterior
handle.
NOTE: Model X must detect your key fobeBay logo near the driver's door before the doors or powered liftgate unlock.
NOTE: If Passive Entry is off, you must use the key fobeBay logo to unlock Model X. See Using the Key FobeBay logo on page 25.
If equipped with the premium upgrade package, and the Automatic Doors setting is turned on, when you walk up to
Model X carrying your key fobeBay logo, doors automatically unlock and the driver's door partially opens. If not equipped, or if
this setting is turned off, doors automatically unlock and a door opens when you press its handle. Selecting Exclude
Automatic Doors Opening at Home still allows for automatic closing doors at home but disables automatic door
opening (set your home address by touching Navigate > Set Home).
NOTE: You can choose whether you want all doors, or just the driver's door, to unlock when you approach Model X
carrying your key fobeBay logo (see Driver Door Unlock Mode on page 33).
When carrying your key fobeBay logo with you, you can also open the rear trunk without having to use the key fobeBay logo. Simply
press the switch located under the powered liftgate’s exterior handle. Driver Door Unlock Mode (see Driver Door
Unlock Mode on page 33) must be off and the vehicle must detect the key fobeBay logo near the driver's door before
opening the rear trunk.
Model X also locks automatically. If you enable Walk Away Door Lock, Model X locks when you walk away carrying
your key fobeBay logo with you (see Walk-Away Door Lock on page 34).
In addition, you can set Model X to sound a soft horn whenever you car locks or unlocks (if equipped). To set up,
touch Controls > Vehicle > Lock Confirmation Sound.
While sitting inside Model X, you can also lock and unlock the vehicle by touching the icon on the touchscreen's
status bar.
Using the Key FobeBay logo
To quickly familiarize yourself with the key fobeBay logo, think of the key fobeBay logo as a miniature version of Model X, with the TeslaeBay logo
badge representing the front. The key fobeBay logo has three buttons on the top that feel like softer areas on the surface, and
a metal button on each side representing the falcon wing doors.

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1. Trunk
◦ Double-click to open the rear trunk.
◦ If equipped with a powered liftgate, double-click to close the rear trunk. You can also single-click to stop the
liftgate when it is moving.
◦ Hold the button down for one to two seconds to open the charge port door.
2. Lock/Unlock All
◦ Single-click to lock all doors and rear trunk. Hazard warning lights flash once.
NOTE: If a door or the rear trunk is open, hazard warning lights flash three times and doors do not lock. But
you can enable a single-click to both close all doors (and rear trunk) and lock them, by turning on the Close
All with Key FobeBay logo setting (touch Controls > Vehicle > Close All with Key FobeBay logo). By default, this setting is turned
off and you must triple-click the button to close and lock all doors.
◦ Double-click to unlock. Hazard warning lights flash twice.
NOTE: If Model X is equipped with the premium upgrades package and Automatic Doors is enabled (touch
Controls > Vehicle > Automatic Doors), doors unlock and the driver's door opens as you approach Model X. A
subsequent double-click opens the passenger front door.
3. Front trunk
◦ Double-click to open the front trunk.
4. Falcon wing doors
◦ Double-click to open/close the associated falcon wing door.
◦ Single-click to stop movement of the associated falcon wing door. Subsequently double-clicking reverses
movement of the falcon wing door. For example if the door was opening, it closes, and vice versa.
NOTE: Falcon wing doors are designed to proactively detect obstacles that prevent the doors from moving
when an obstacle is detected.
WARNING: Model X falcon wing doors have several sensors to detect the presence of an object in the
door's path. In most cases, when an object is detected, the door stops moving. However, the sensors are
unable to detect all areas under all circumstances, particularly when closing, Therefore, you must monitor
the movement of falcon wing doors to ensure the door's path of movement is free of obstacles, staying
prepared at all times to proactively intervene to stop the door from contacting an object (including a
person). Failure to do so can cause serious damage or bodily injury.

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You do not need to point the key fobeBay logo at Model X, but you must be within operating range (which varies depending
on the strength of the key fobeBay logo’s battery).
If Model X is unable to detect the key fobeBay logo, the touchscreen displays a message indicating that a key fobeBay logo is not inside.
Place the key fobeBay logo where Model X can best detect it, which is below the low voltage power socket (see Key FobeBay logo Not
Inside on page 99).
Radio equipment on a similar frequency can affect the key fobeBay logo. If this happens, move the key fobeBay logo at least one foot
(30 cm) away from other electronic devices (phone, laptop, etc). If the key fobeBay logo does not work, you may need to
change its battery. If the key fobeBay logo’s battery is discharged, you can open Model X by following the unlocking procedure
(see Unlocking When the Key FobeBay logo Doesn't Work on page 34).
CAUTION: Remember to bring the key fobeBay logo with you when you drive. Although you can drive Model X away
from its key fobeBay logo, you will be unable to power it back on after it powers off.
CAUTION: Protect the key fobeBay logo from impact, high temperatures, and damage from liquids. Avoid contact with
solvents, waxes and abrasive cleaners.
Replacing the Key FobeBay logo Battery

The key fobeBay logo's battery lasts for approximately a year with normal use. When the battery is low, a message displays on
the instrument panel. Follow these steps to replace it:
NOTE: TeslaeBay logo recommends replacing the battery in all key fobs at the same time.

1. With the key fobeBay logo placed button-side down on a soft surface, use a small flat-bladed tool or fingernail to release
the bottom cover.
NOTE: If a lanyard is attached to the key fobeBay logo, you can release the bottom cover by placing your thumb against the
"X" on the bottom cover, then firmly pulling the lanyard toward you (hence pushing the key fobeBay logo off of its cover).
You can also pry the cover off by placing a small flat-bladed tool, a fingernail, or the TeslaeBay logo-provided tool against
the lanyard cord.
2. Remove the battery by carefully releasing it from the retaining clips at an angle.
3. Insert the new battery (type CR2354) with the ‘+’ side facing up. The battery fits snugly so you must slide it into
position at an angle toward the Positive contact (the contact located near the center of the key fobeBay logo), then press
down firmly on the other side, ensuring it is held firmly in its intended position.
NOTE: TeslaeBay logo recommends using Panasonic CR2354 batteries. These can be purchased through online retailers,
local supermarkets, and drug stores.
CAUTION: The battery should press against the spring on the positive contact. Do not place the battery on
top of the contact and force it down vertically. Doing so may damage the contact.

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NOTE: Wipe the battery clean before fitting and avoid touching the battery's flat surfaces. Finger marks on the
flat surfaces of the battery can reduce battery life.
4. Holding the cover at an angle, align the tabs on the widest side of the cover with the corresponding slots on the
key fobeBay logo, then press the cover firmly onto the key fobeBay logo until it snaps into place.
5. Test that the key fobeBay logo works by unlocking and locking your vehicle.
Attaching a Lanyard

The Model X key fobeBay logo supports the use of a small lanyard. To attach a lanyard, release the bottom cover as described
above. Place the lanyard over the pin on the back side of the key fobeBay logo. Re-align the cover and snap into place.

Getting More Key Fobs

If you lose a key fobeBay logo or require an additional one, contact TeslaeBay logo. Model X can recognize up to eight key fobs.
When ordering a new key fobeBay logo for Model X, take all available key fobs with you for reprogramming.
Opening and Closing Front Doors from Interior
To open a front door, pull the interior door handle toward you.

You can also use the touchscreen to open and close doors when inside Model X. Touch Controls), then choose the
door you want to open or close.
The driver's door automatically closes when you sit in the driver's seateBay logo and press the brake pedal. You can also close
doors by simply pulling the handle toward you.
WARNING: Before pressing the brake pedal and causing the driver's door to automatically close, ensure that
there are no body parts (hands, legs, etc.) obstructing the path of the closing door.
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Opening and Closing Front Doors from Outside
Model X doors are electrically powered. When you approach Model X carrying a key, the doors automatically unlock.
The front doors open when you press the door handle.
You can also set the driver's door to open automatically upon your approach (if equipped). The door partially opens
between 20° and 45° (halfway open) depending on obstacles detected.
Touch Controls > Vehicle > Automatic Doors. If this setting is on, you can also open the driver's door by doubleclicking the key fobeBay logo's lock/unlock button. A subsequent double-click opens the front passenger door. Selecting
Exclude Automatic Doors Opening at Home still allows for automatic closing doors at home but disables automatic
door opening (set your home address by touching Navigate > Set Home).
NOTE: Depending on date of manufacture and options chosen at time of purchase, your Model X may not be
equipped with automatic doors.
You can also specify that you want to unlock only the driver's door by touching Controls > Vehicle > Driver Door
Unlock Mode. See Driver Door Unlock Mode on page 33.
NOTE: See Cold Weather Best Practices on page 221 for information on opening the doors in cold weather.
CAUTION: The front doors may not fully open or close automatically when parked on a very steep hill. Never
rely on Model X to fully open or close the doors for you when parked on a steep hill.
NOTE: Depending on date of manufacture and options chosen at time of purchase, your Model X may not be
equipped with automatic doors.
Whenever a door is open, the Door Open indicator displays on the instrument panel. Also, the image of
the Model X on the touchscreen's Controls window also provides a visual representation of an open
door or trunk.

To close doors from the outside, you can:
• Manually push them shut.
• Single-click or triple-click the key fobeBay logo's lock/unlock button (if the Close All with Key FobeBay logo setting is on, only a
single click is needed to close all doors and trunks—a triple-click is needed if the setting is off).
NOTE: Powered doors stop moving if an obstacle is detected.
WARNING: Before allowing an automated feature to open or close a front door (rather than doing so
manually), it is important to check that the area around the door is free of obstacles (such as people and
objects). You must proactively monitor the door's movement to ensure that it does not contact a person or
object. Failure to do so can result in damage or serious injury.
Front Door Reset
Since your Model X does not have traditional door handles that you can pull from the outside, it is equipped with
pop actuators (sometimes referred to as "ice breakers") that are used to assist in opening the front doors in cases
where resistance is detected, such as ice buildup in cold weather. The pop actuator is located just above the front
door latch and extends as necessary to open the front door. Once the front door opens slightly, the pop actuator
gently retracts back into the door.

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If the pop actuator is unable to retract because it is stuck to or caught on something, the pop actuator can be
extended manually to extract the object by performing the following:
1. Carefully close the door latch using a pen, screwdriver, or comparable tool (never use a finger or body part and
avoid damaging the paint); Model X will detect this as though the door is closed.

2. Make sure Model X is unlocked, then press the exterior door handle or pull the interior door handle to reset the
latch and extend the pop actuator.
3. As the pop actuator extends out from the door, quickly extract the object.
WARNING: The pop actuator will attempt to retract back into the door almost immediately after the door
handle is pressed or pulled. The pop actuator retracts gently, but will not release automatically if something
gets caught.
WARNING: As with all mechanical and moving parts on the vehicle, never put body parts in, or near, moving
components. Make sure children are monitored when opening and closing doors. Interacting with moving
components, including the pop actuator, can cause serious damage or bodily injury.
Opening and Closing Falcon Wing Doors
Model X has falcon wing doors that easily open and close by pressing a button, using a key fobeBay logo, or touching the
associated icon on the touchscreen. The falcon wing doors are equipped with several sensors that detect the
presence of people and objects and, if an object is detected, the door stops moving. Based on detected objects, the
doors may adjust their outward and upward movement in an attempt to avoid contacting the object. For example, if
an object is detected above Model X, the door's movement may extend further outward but lower, whereas if an
object (or person) is detected beside the door, the door may extend outward much less.

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WARNING: It is important to keep your hands clear of the falcon wing door frames at all times. Proactively
check the door frame area prior to closing, and monitor the movement of the door during closing to ensure
that it does not come into contact with a person or object. Failure to do so can result in damage or serious
injury.
WARNING: Before opening or closing a falcon wing door, it is important to check that the area around the
door is free of obstacles (people and objects). Although the doors have many sensors, it can not detect all
objects at all times, particularly when moving. At any given moment, there may be areas near the door that are
not in the detection zone. Therefore, when opening or closing a falcon wing door, you and your passengers
must stand away from the door as it is moving, while proactively monitoring the door's movement and being
prepared to take corrective action at any time. To stop a door from moving, single-click the falcon wing door
button on the key fobeBay logo, press the switch on the door or door pillar, or touch the button on the touchscreen.
To open a falcon wing door from outside Model X, press the door handle or double-press the falcon wing door
button on the key fobeBay logo (see Using the Key FobeBay logo on page 25).
To open a falcon wing door from inside Model X, press the switch located on the driver's side door pillar, or, on the
touchscreen, touch the associated door icon (Controls):
NOTE: Falcon wing doors open only when Model X is stationary.

NOTE: If Model X is locked, using the switch (illustrated above) the first time unlocks the associated door. Using it a
second time opens it.
CAUTION: Remove accumulation of snow or ice before opening a falcon wing door. Snow can get inside
Model X and ice can prevent the door from opening. In situations where water or snow has accumulated on the
glass on top of the falcon wing door, TeslaeBay logo recommends using the touchscreen or switch on the door pillar
(instead of the external door handle or key fobeBay logo) to slowly open the falcon wing door for the first few inches
(cm). Opening the falcon wing door slowly for the first few inches (cm) mitigates the scenario of water, snow,
etc. from entering the vehicle.
To close a falcon wing door, press the button located on the inside of the door. You can also use the key fobeBay logo (see
Using the Key FobeBay logo on page 25), use the switch on the door pillar (illustrated above), or touch the associated door
icon on the touchscreen (Controls).

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If a falcon wing door is left open when you attempt to shift out of Park, the touchscreen displays a notification
requiring you to confirm your intent to drive. The falcon wing door automatically closes when your driving speed
reaches 10 mph (16 km/h). It is your responsibility to ensure doors and trunks are properly closed before driving.
NOTE: To prevent children from opening falcon wing doors using the interior switch, turn on child-protection locks
using the touchscreen (Controls > Vehicle > Child-Protection Lock). See Child-Protection Lock on page 33.
NOTE: You can configure Model X to open the falcon wing doors to a lower height setting by using the touchscreen
(Controls > Vehicle > Falcon Door Height).
NOTE: If a falcon wing door detects an obstacle while closing, it reverses a few inches before it stops moving.
WARNING: Whenever a front door is partially open (approximately 20°) as you are opening or closing the
associated falcon wing door, you MUST keep your hands (or any object) away from the opening edge of the
front door. When a falcon wing door passes by a partially opened front door, the distance between the two
doors is very narrow. Objects, such as hands or fingers, placed in this area, are not detected by sensors and
can therefore become pinched between the doors. To avoid bodily injury, it is a good practice to keep your
hands away from the front door whenever you are opening or closing a falcon wing door.

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CAUTION: In rainy weather, leaving a falcon wing open while opening the liftgate can result in rain water falling
from the liftgate into the rear seating area.
WARNING: When opening or closing a falcon wing door, it is important to proactively monitor the movement
of the door to ensure that it does not come into contact with a person or object. Failure to do so can cause
serious damage or injury.
NOTE: In the unlikely event that Model X has no low voltage power, you will be unable to open the falcon wing doors
with the touchscreen or by pressing the switch located on the driver's side door pillar. See Opening Doors with No
Power on page 307 for more information.
Obstacle Detection

A falcon wing door stops moving when one of its many sensors detects an obstacle, or when the door senses
resistance because it has made contact with an object. The touchscreen displays a warning. In these cases, provided
it is appropriate to continue opening or closing the falcon wing door, you can override obstacle detection by
pressing and holding the switch located on the door pillar, or touching and holding the associated door icon on the
touchscreen.
When Model X detects a low ceiling (for example, in a garage), it opens the falcon wing doors (and trunk) to a lower
height, even if no obstacle is detected. You can override this height and open the doors higher by touching the
associated door icon on the touchscreen (Controls). The touchscreen displays a message asking you if you always
want to open the doors to the higher height at this location, and saves your choice. The next time you open the
falcon wing doors at this location, Model X opens them to the height you saved.
WARNING: Before overriding a falcon wing door's default opening height, visually inspect the area to ensure
adequate clearance between the door and the detected object.
WARNING: Applying adhesive products such as wraps, stickers, rubber coating, etc. on the outside of the
falcon wing doors can affect the sensors’ ability to detect obstacles properly.
Calibration

If the falcon wing doors lose calibration, a message displays on the touchscreen. To calibrate the doors, first ensure
that both doors have plenty of space to open and close and are clear of passengers, objects, etc. Then press and
hold the Calibrate button until calibration is complete. During calibration, the lower door opens all the way out
(requiring extra space on the side of Model X), the upper door moves all the way down, and then the lower door
closes.
Interior Locking and Unlocking
From inside Model X, you can use the touchscreen to lock or unlock doors and trunks, provided a valid key is inside
the vehicle. Touch the lock icon on the touchscreen's status bar.
When you stop Model X and engage Park, you can choose whether you want doors to unlock or remain locked. To
do so, touch Controls > Vehicle > Unlock on Park. When enabled, doors automatically unlock when you engage Park.
You can also unlock doors by pressing the Park button on the end of the drive stalk a second time (for example,
after pressing it one time to engage Park).
NOTE: If a door or trunk is still open when you lock Model X, it locks when you close it.
Driver Door Unlock Mode
You can choose to unlock only the driver's door when you approach your vehicle carrying your key fobeBay logo. To do so,
touch Controls > Vehicle > Driver Door Unlock Mode. To unlock the remaining doors, use the touchscreen or press
the key fobeBay logo a second time.
Child-Protection Lock
Model X has child-protection locks on the falcon wing doors and liftgate to prevent them from being opened using
interior handles. Use the touchscreen to turn child-protection locks on or off. Touch Controls > Vehicle > ChildProtection Lock.
NOTE: It is recommended that you turn child-protection locks on whenever children are seated in the rear seatseBay logo.

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Drive Away Locking
Model X automatically locks all doors (including the trunks) whenever your driving speed exceeds 5 mph (8 km/h).
Walk-Away Door Lock
Doors and trunks automatically lock whenever you walk away carrying the key fobeBay logo or if the key fobeBay logo is otherwise not
detected by your vehicle (not present, dead battery, etc.).
To turn this feature on or off, touch Controls > Vehicle > Walk-Away Door Lock.
NOTE: Touch Toybox > Boombox > Lock Sound to customize the lock sound when the vehicle is locked from the
outside (Pedestrian Warning System required).
Check the Exclude Home checkbox to prevent doors from locking when you walk away carrying the key fobeBay logo when
Model X is parked at the location you have designated as Home. For details on how to designate a location as Home,
see Home, Work, and Favorite Destinations on page 228.
If you unlock Model X using the mobile app, it automatically locks after a short period of time if all doors remain
closed. If parked in an area without cellular service (such as an indoor parking garage), ensure that you have a
functional key fobeBay logo available to unlock Model X.
If Model X detects an authenticated key fobeBay logo for five minutes after you exit the vehicle and close all doors, Walk-Away
Door Lock disables and doors do not lock when you leave with the key fobeBay logo. You will need to manually lock Model X
until after your next drive.
In addition, if all doors are closed and you use the key fobeBay logo to unlock Model X, walk away locking is temporarily
suspended for one minute. If you open a door within this minute, it does not re-lock until after all the doors are
closed and you have walked away with the key fobeBay logo.
NOTE: It is ultimately your responsibility to ensure your vehicle is locked, even when Walk-Away Door Lock is
enabled.
Unlocking When the Key FobeBay logo Doesn't Work
If Model X does not unlock when you walk up to it, or when you double-click the unlock button on the top of your
key fobeBay logo, the key fobeBay logo’s battery may be dead. Even if this is the case, you can still use the key fobeBay logo to unlock and drive
Model X.
NOTE: Although you can still use your key fobeBay logo, you should consider using the mobile app to remotely unlock and
start the vehicle. Then, replace your key fobeBay logo's battery when convenient.
To unlock Model X (and disable the security alarm) using the key fobeBay logo, first position the key fobeBay logo at the base of the
door pillar between the front door and the falcon wing door, on the driver's side of the vehicle. Then press the
driver's door handle. If Model X doesn't unlock, try adjusting the position of the key fobeBay logo and try again. The key fobeBay logo
must be in the correct position for the vehicle to unlock. If Model X still doesn't unlock, remove the key fobeBay logo's battery
and try again. See Replacing the Key FobeBay logo Battery on page 27.
NOTE: The following illustration assumes a left hand drive (LHD) vehicle. On a right hand drive (RHD) vehicle, the
locations are mirrored.

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To drive Model X after gaining access to the cabin, place the bottom of the key fobeBay logo against the center console,
immediately below the low voltage power outlet, then press and hold the brake pedal to start Model X.

NOTE: Unlocking Model X using this method disables walk away locking. You must manually re-enable walk away
locking after replacing the key fobeBay logo’s battery.

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Windows
Opening and Closing
NOTE: It is your responsibility to ensure windows are closed after locking the vehicle.
Press down on a switch to lower the associated window. Window switches operate at two levels:
• To lower a window fully, press the switch all the way down and immediately release.
• To lower a window partially, press the switch gently and release when the window is where you want it.

Similarly, pull a switch to raise the associated window:
• To raise a window fully, pull the switch all the way up and immediately release.
• To raise a window partially, pull the switch gently and release when the window is where you want it.
If a window is left open unintentionally, Model X can send a notification to the mobile app (touch Controls > Vehicle
> Car Left Open Notification, then choose Doors & Windows).
NOTE: See Cold Weather Best Practices on page 221 for information on preparing windows for cold weather.
CAUTION: To avoid damage, windows automatically lower slightly when you open or close a door. If you
manually raise a window when the door is open, ensure it is slightly lowered before closing the door.
WARNING: Before closing a window, it is the driver’s responsibility to ensure that all occupants, especially
children, do not have any body parts extended through the window’s opening. Failure to do so can cause
serious injury.
Locking Rear Windows
To prevent passengers from using the rear window switches, press the rear window lock switch. The switch light
turns on. To unlock rear windows, press the switch again.

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WARNING: To ensure safety, it is recommended that you lock the rear window switches whenever children are
seated in the rear seatseBay logo.
WARNING: Never leave children unattended in Model X.
UV Index Rating
The roof, windshields, and windows in Model X are excellent at protecting you from UV (ultraviolet) rays. The glass
components score less than 2 on the UV Index scale. Review your region’s UV Index specifications for more
information. You are still responsible for taking the necessary precautions for sun protection.

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Sun Visors
The sun visors in Model X are held in place by magnets. To protect occupants from sunlight coming through the
windshield, release the sun visor from the pillar and pivot it toward the rear view mirror until the magnet snaps into
place. While held in place by the magnet, you can adjust the sun visor and lower the extender to provide maximum
shade.

To expose the vanity mirror, lower the visor extender then lower the mirror cover. While the cover is lowered, the
mirror is exposed and lights are illuminated.

To protect front seateBay logo occupants from sunlight coming through the side window, lower the sun visor from the pillar
then lower the visor extender.

Storage Areas

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Rear Trunk
Opening
To open the rear trunk, ensure Model X is in Park, then do one of the following:
• Touch Controls > Trunk on the touchscreen.
• Double-click the rear trunk button on the key fobeBay logo.
• Touch the rear trunk button on the mobile app.
• Press the switch located under the liftgate's exterior handle (a valid key must be detected).
NOTE: If Passive Entry is off, you must use a key fobeBay logo to unlock Model X before you can use the switch to open the
liftgate. See Using the Key FobeBay logo on page 25.
CAUTION: Before opening the liftgate in an enclosed area (such as a garage), ensure the opening height of the
liftgate is properly adjusted to avoid low-hanging ceilings or objects (see Adjusting Liftgate Opening Height on
page 40).
Model X must be unlocked or detect a key before you can use the switch to open the liftgate.

When a door, trunk or liftgate is open, the instrument panel displays the Door Open indicator light. The
image of your Model X on the touchscreen also displays the open trunk.

To stop a liftgate while it is moving, single-click the rear trunk button on the key fobeBay logo. Then, when you double-click
the rear trunk button, it moves again, but in the opposite direction (provided it was not almost entirely open or
closed when you stopped it). For example, if you single-click to stop the liftgate while opening, when you doubleclick, it closes.
NOTE: In emergency situations, you can override an open or close command by grasping the liftgate to stop it in
place.
To open the liftgate from inside the vehicle in the unlikely situation that Model X has no power, see Interior
Emergency Trunk Release on page 41.
If Model X detects a low ceiling (for example, in a garage), it opens the liftgate (and falcon wing doors) to a lower
height, even if no obstacle is detected. You can override this height by manually lifting it higher. When doing so, the
touchscreen prompts you to choose if you always want the trunk to open to this higher position at this location, and
saves your choice. If you choose to do so, the next time you open the liftgate at this location, Model X opens it to the
saved height.

39

Owners Manual
WARNING: Before opening or closing the liftgate, check the surrounding area (for people and objects).
Although the liftgate can detect obstacles, it cannot detect all objects at all times. Do not rely on the liftgate to
sense an obstruction when opening or closing. You must proactively monitor the liftgate to ensure that it does
not come into contact with a person or object. Failure to do so may result in damage or injury.
Adjusting Liftgate Opening Height
You can adjust the opening height of the liftgate to make it easier to reach or to avoid low-hanging ceilings or
objects (for example, a garage door or light):
1. Open the trunk, then manually lower or raise the liftgate to the desired opening height.
2. Press and hold the button on the underside of the liftgate for three seconds until you hear a confirmation chime.

3. Confirm that you have set it to the desired height by closing the liftgate, then reopening it.
CAUTION: Depending on configuration (such as suspension height or wheel selection), your vehicle's liftgate
can open up to approximately 8 feet (2.5 meters) high. Adjust the liftgate height to prevent it from coming into
contact with low ceilings or other objects.
Closing
To close the liftgate, do one of the following:
• Touch Controls > Trunk.
• Double-click the rear trunk button on the key fobeBay logo.
• Press the switch located on the underside of the liftgate
If the liftgate senses an obstruction when closing, it stops moving and chimes two times. Remove the obstruction
and try closing it again.
Accessing the Cargo Area
Secure all cargo before moving Model X, and place heavy cargo in the lower trunk compartment.
To access the cargo area inside the rear trunk, push down on the ridged portion of the handle of the cargo cover and
then pull up. You can then adjust the position of the cargo cover or completely remove it.

40

Owners Manual

Rear Trunk Load Limits
Distribute the weight of cargo as evenly as possible between the front and rear trunks.
CAUTION: Never load more than 176 lbs (80 kg)in the upper compartment of the rear trunk or more than 285
lbs (130 kg) in the lower compartment. Doing so can cause damage.
WARNING: When loading cargo, always consider the vehicle's (see Specifications on page 277). The is the
maximum allowable total mass of the vehicle including all passengers, fluids, and cargo.
Interior Emergency Trunk Release
An illuminated mechanical release located inside the rear trunk allows you to open the rear trunk from the inside if
Model X has no electrical power. This mechanical release also allows a person locked inside to get out.

1. Remove the cover by pulling its lower edge very firmly toward you.
2. Pull the cable to release the latch.
3. Push the rear trunk open.
NOTE: The button glows for several hours after a brief exposure to ambient light.
WARNING: Do not allow children to play inside the trunk or become locked inside. An unrestrained child could
suffer serious injury or death in a crash. A child could suffer heat exhaustion or death if trapped in the vehicle,
especially without climate control on.

41

Owners Manual
Front Trunk
Opening
To open the front trunk, ensure Model X is in Park, and then do one of the following before pulling the hood open:
• Touch Controls > Front Trunk on the touchscreen.
• Double-click the front trunk button on the key fobeBay logo.
• Touch the front trunk button in the mobile app.

When a door or trunk/liftgate is open, the instrument panel displays the Door Open indicator light. The
image of your Model X on the touchscreen also displays the open front trunk.

WARNING: Before opening or closing the hood, it is important to check that the area around the hood is free
of obstacles (people and objects). Failure to do so may result in damage or serious injury.
Closing
The Model X hood is not heavy enough to latch under its own weight and applying pressure on the front edge or
center of the hood can cause damage.
To properly close the hood:
1. Lower the hood until the striker touches the latches.
2. Place both hands on the front of the hood in the areas shown (in green), then press down firmly to engage the
latches.
3. Carefully try to lift the front edge of the hood to ensure that it is fully closed.

42

Owners Manual

CAUTION: To prevent damage:
• Apply pressure only to the green areas shown. Applying pressure to the red areas can cause damage.
• Do not close the hood with one hand. Doing so applies concentrated force in one area and can result in a
dent or crease.
• Do not apply pressure to the front edge of the hood. Doing so can crease the edge.
• Do not slam or drop the hood.
• To avoid scratches, don't have anything in your hands (keys). Jewelry can also cause scratches.
WARNING: Before driving, you must ensure that the hood is securely latched in the fully closed position by
carefully trying to lift the front edge of the hood upward and confirming there is no movement. It is the driver's
responsibility to ensure that the front trunk is properly closed before driving.
If a falcon wing door or the front trunk is left open when you attempt to shift out of Park, a notification requiring you
to confirm your intent to drive appears on the touchscreen. The falcon wing doors may automatically close once you
begin to accelerate.
The front trunk locks when:
• You lock Model X using the touchscreen, key or mobile app.
• You leave Model X carrying your key (if Walk-Away Door Lock on page 34 is turned on).
• Valet mode is active (see Valet Mode on page 138).
Front Trunk Load Limit
Distribute the weight of cargo as evenly as possible between the front and rear trunks.
CAUTION: Never load more than 300 lbs (136 kg) in the front trunk. Doing so can cause damage.
WARNING: When loading cargo, always consider the vehicle's (see Specifications on page 277). The is the
maximum allowable total mass of the vehicle including all passengers, fluids, and cargo.
Interior Emergency Release
An illuminated interior release button inside the front trunk allows a person locked inside to get out.

43

Owners Manual

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