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NHTSA ID Number: 10252574

Manufacturer Communication Number: No. 03-23

TSB/Document Date: 2024-04-03


Summary

Technical information for various error messages regarding driver assistance systems in the instrument cluster.


 Workshop Manual '9X00IN Basic
instructions and procedure for control
unit programming using the PIWIS Tester
- “Rework” section'.
• Repeat the control unit programming by
entering the programming code again.

Procedure in the event of error messages
appearing during the programming sequence:

 Workshop Manual '9X00IN Basic
instructions and procedure for control
unit programming using the PIWIS Tester
- section on “Troubleshooting”'.

Follow-up actions
Work Procedure: 1

Read out the fault memories of all control units.

2

If fault memory entries in the ACC control unit refer to recalibration, recalibrate the ACC control unit.

3

Delete the fault memories of all control units.
Information
If fault memory entries for individual control units cannot be deleted, proceed as follows:

Switch off the ignition.

Disconnect the PIWIS Tester diagnostic connector from the diagnostic socket.

Lock the vehicle using the driver’s key.

Wait approx. 5-10 minutes before unlocking the vehicle again.

Start the engine briefly and then stop it again.

Switch off the ignition and wait approx. 10 seconds before switching it back on again.

Plug the PIWIS Tester diagnostic connector into the diagnostic socket again and restore
communication with the vehicle.

Read the fault memory again and delete any fault memory entries that are stored.

4

Create Vehicle Analysis Log (VAL) using the PIWIS Tester. Mark the vehicle analysis log you have just
created with the attribute “Post-VAL” and return it using the PIWIS Tester.

5

Check the software versions of the updated control units using the vehicle analysis log (VAL) created
after repair.

AfterSales

Mar 18, 2024
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9

Service
9102

ENU

Technical Information

03/23

Control unit

Software release

Assistance systems

0295

Chassis control (PASM)

0924

Head-up display (M-no. KS1)

1846

Display and operator control panel

0120

Central computer (PCM)

North America (NAR): 2870
Rest of World (RoW): 2872

Symptom correction
Work
Procedure:

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iPhone cannot be connected to the vehicle after the update:
1

Delete all Bluetooth connections between iPhone and vehicle.

2

Select the ‘Settings’ application on the iPhone and select the ‘Wi-Fi’ menu.

3

Delete all vehicle networks under ‘Known networks’.

4

Switch off the ignition, lock the vehicle and place the driver’s key outside the vehicle reception area
(distance to the vehicle at least 5 meter/ 16 ft).

5

Restart iPhone (switch off and on again).

6

After waiting for 30 minutes, unlock the vehicle, switch on the ignition and connect the iPhone to the
vehicle.

AfterSales

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Technical Information

03/23

ENU

9102

9

Working position and PCSS encryption
Information
The working positions listed below must be selected based on the actual expend of the respective
vehicle.
Describe the working positions created specifically for this action and include the following scopes:
91020150 - Checking central control unit for assistance systems
Includes:

Connecting and disconnecting battery charger

Connecting and disconnecting PIWIS Tester

Creating 2x Vehicle Analysis Log (VAL)

Reading out and deleting fault memories

Checking hardware and software release of the control units

Setting PR number

Starting logging

Re-programming control unit for chassis control (PASM)

Control unit programming with code H6U4U

Checking software status of all programmed control units

91020151 - Checking central control unit for assistance systems (with HeadUp Display M-No.
KS1)
Includes:

Content analogous to “91020150 - Checking central control unit for assistance systems”

Re-programming head-up display control unit using code V5F8A

91104980 - Reworking front display and control panel

Re-programming front display and control panel with code Z8R8G

91524980 - Reworking central computer

Re-programming central computer with code Z8R8G

57735000 - Reworking front door control units
Includes:

Replacing front left and right door control unit

Replacing rear left and right door control unit

Replacing front left and right switch for power windows

Replacing rear left and right switch for power windows

Working position:

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Technical Information

03/23
I No.

APOS

Labor operation

91020150

Checking central control unit for assistance
systems

91020151

Checking central control unit for assistance
systems (with Head-up display M-No. KS1)

91104980

Reworking front display and control panel

91524980

Reworking central computer

91025500

Replacing central control unit for assistance
systems

94495500

Replacing front-end electronics control unit

57895500

Replacing control unit for rear-end electronics

57735000

Reworking control units for front doors

90355500

Replacing gateway control unit (RoW)

90355503

Replacing gateway control unit (USA)

91255500

Replacing control unit – external communication

44950300

Measuring vehicle front/rear (steel chassis)

44950303

Measuring vehicle front/rear (air suspension
system)

27851550

Adjusting control unit for distance measuring
sensor
PCSS encryption:

Location (FES5)

91020

Central control unit for assistance systems

Damage type (SA4)

9735

Repair according to PAG instructions

Overview of PiUS data records
Information
The central computer (PCM) software update is performed using a SD storage card. The software
version that is specific to each region must be downloaded using the software tool PiUS (PorscheeBay logo
integrated Update Service) and must be installed on a blank SD storage card.
Pay particular attention to the following:

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For this PCM software update, a USB storage medium must be used.

To use the software tool, one blank or re-writable USB storage medium is required for each individual software.

AfterSales

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Technical Information

03/23

ENU

9102

9

The software available in PiUS must only be used in accordance with the instructions provided in a
Technical Information published for this purpose.

The software listed here may only be used for the measure described here. Damage to the central
computer cannot be ruled out if the software is used on other vehicles.
You will find further information on installation and use for the PiUS software tool in the PPN portal under
*PiUS (Porsche integrated Update Service) goes live*.
Overview:

PCM software update:
Part No.

Designation
– Region

Vehicle allocation

9Y0909400D

SD memory card for PCM
update
– North America
– Mexico

I-No. ER3 / ER4

Software update of display and control panel:
Part No.

Designation

9Y0909400F

SD memory card for central display update

Checklist
Work step:

Completed:

1. Vehicle Analysis Log (pre-VAL) created?
2. Gateway control unit checked (hardware H06, H08 or H16)?
3. Assistance systems control unit checked (hardware H08/H09 and software 0291)?
4. Front-end electronics control unit (BCM1) checked (hardware H10 and software 0690)?
5. Rear-end electronics control unit (BCM2) checked (hardware H15 and software 0202)?
6. Front door control units checked (software not 0848)?
7. Connect control unit checked (hardware not H08)?
8. Control devices with incompatible hardware/software release replaced?
9. Vehicle data adjusted (M-No. S4A set)?
10. Software release of the central computer checked and updated if necessary (target
2870)?
11. Software release of the display/control panel checked and updated if necessary
(target 0120)?

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Technical Information

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12. On vehicles with head-up display (M-No. KS1) software release checked and updated
as needed (target 1846)?
13. Control unit for chassis control (PASM) reprogrammed?
14. Sequence “Re-program control unit assistance systems” carried out?
15. Vehicle analysis log (Post-VAL) created?
16. Software versions of the updated control units checked?
Vehicle Ident. No. (VIN):
Signature of Porsche Center:

Important Notice: Technical Bulletins issued by Porsche Cars North America, Inc. are intended only for use by professional automotive technicians who have attended PorscheeBay logo service training
courses. They are written to inform those technicians of conditions that may occur on some PorscheeBay logo vehicles, or to provide information that could assist in the proper servicing of a vehicle. Porsche special
tools may be necessary in order to perform certain operations identified in these bulletins. Use of tools and procedures other than those Porsche recommends in these bulletins may be detrimental to the
safe operation of your vehicle, and may endanger the people working on it. Properly trained PorscheeBay logo technicians have the equipment, tools, safety instructions, and know-how to do the job properly and
safely. Part numbers listed in these bulletins are for reference only. The work procedures updated electronically in the PorscheeBay logo PIWIS diagnostic and testing device take precedence and, in the event of a
discrepancy, the work procedures in the PIWIS Tester are the ones that must be followed.

© 2024 Porsche Cars North America, Inc.

Mar 18, 2024
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TSB/Document ID: No. 03-23

Replacement Service Bulletin Number:

MFR Communication Date: 2024-03-18

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: ELECTRICAL SYSTEM

MFR Component System:

MFR Component Subsystem:


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