NHTSA ID Number: 10252574
Manufacturer Communication Number: No. 03-23
TSB/Document Date: 2024-04-03
Summary
Technical information for various error messages regarding driver assistance systems in the instrument cluster.
5
Part No.
Designation
– Location
Number
971907063M
Control unit (BCM) for comfort
system and vehicle electrical
system for front end
1 piece
If the front-end electronics control unit (BCM1) matches the data in the “Control unit OK (no
replacement required)” field, the control unit does not need to be replaced.
Continue with Step 5.
Check rear-end electronics control unit (BCM2) and replace if necessary.
Control unit
Rear-end
electronics (BCM
2)
Mar 18, 2024
Page 6 of 22
Replacement of control
unit required
Hardware
release
H14
Software release
not relevant for
the test
AfterSales
Control unit OK (no replacement
required)
Hardware
release
H15
Software release
0202 (or higher)
Service
Technical Information
5.1
03/23
ENU
9102
9
If the rear-end electronics control unit (BCM2) matches the data in the “Replace control
unit required” field, the control unit must be replaced. To this end, use the following
part number (or its successor) and replace the rear-end electronics control unit (BCM2).
For procedure, see:
Workshop Manual '578919 Remove and install control unit for rear-end electronics'
and
Workshop Manual '578955 Replacing control unit for rear-end electronics'
Then continue with Step 6.
5.2
6
Part No.
Designation
– Location
Number
9Y0907064DK
Control unit, rear end
– RoW
1 piece
9Y0907064DT
Control unit, rear end
– Japan only
1 piece
If the rear-end electronics control unit (BCM2) matches the data in the “Control unit OK (no
replacement required)” field, the control unit does not need to be replaced.
Continue with Step 6.
Check the front left and right door control unit and replace if necessary.
Control unit
Replacement of control
unit required
Control unit OK (no
replacement required)
Software release
Software release
Front left door control unit
0848
not 0848
Right front door control unit
0848
not 0848
6.1
If software release 0848 is entered in one of the front left or front right control units, all
four door control units (front left, front right, rear left and rear right) and the respective
switches for power windows must be replaced. To this end, use the following part
numbers (or their successors) and replace the control units and switches.
For procedure, see:
Workshop Manual '577319 Remove and install front door control unit',
Workshop Manual '587319 Remove and install rear door control unit',
Workshop Manual '645819 Remove and install switch for power windows',
Workshop Manual '577355 Replace front door control unit'
and
Workshop Manual '587355 Replace door control unit, rear'
Then continue with Step 7.
AfterSales
Mar 18, 2024
Page 7 of 22
9
Service
9102
ENU
Technical Information
03/23
Switch for power windows
Part No.
Designation
– Location
Number
971959855C HOU
Switch for power windows
– Passenger side
– rear left
– rear right
3 pieces
971959858C HOU
Switch for power windows,
exterior mirror, luggage
compartment/cargo space
– Driver side
1 piece
Door control units for vehicles with one of the following M-Nos.:
•
•
•
Closing aids for doors (GZ2)
Rear electric sun blind for side windows (M-No. 3Y7)
Lane Change Assist (M-No. 7Y1)
Part No.
Designation
– Location
Number
PAB95979312
Door control unit
– Driver side
1 piece
PAB95979212
Door control unit
– Passenger side
1 piece
PAB95979512
Door control unit
– rear
2 pieces
Door control units for vehicles without one of the following M-Nos.:
•
•
•
Mar 18, 2024
Page 8 of 22
Closing aids for doors (GZ2)
Rear electric sun blind for side windows (M-No. 3Y7)
Lane Change Assist (M-No. 7Y1)
Part No.
Designation
– Location
Number
PAB959793
Door control unit
– Driver side
1 piece
PAB959792
Door control unit
– Passenger side
1 piece
PAB959795A
Door control unit
– rear
2 pieces
AfterSales
Service
Technical Information
6.2
7
03/23
ENU
9102
9
If software release 0848 is not entered in any of the front left or front right door control
units, the control units do not need to be replaced.
Continue with Step 7.
Check the Connect control unit and replace if necessary.
Control unit
Connect
7.1
Replacement of control
unit required
Control unit OK (no
replacement required)
Hardware release
Hardware release
H08
not H08
If the Connect control unit matches the data in the “Replacement of control unit
required” field, the control unit must be replaced. To this end, use the following part
number (or its successor) and replace the control unit for Connect.
For procedure, see:
Workshop Manual '912519 Remove and install external communication control unit'
and
Workshop Manual '912555 Replacing control unit – external communication'
Then continue to adjust with Technical Information '912555 vehicle data'
Part No.
Designation
– Location
Number
9Y0035283J
Control unit for emergency call
module and communication unit
(Connect)
– NAR
1 piece
992035286F
Control unit for emergency call
module and communication unit
(Connect)
– RoW
1 piece
Additional parts required for replacing the Connect control unit.
N 91205201
7.2
Cheese head bolt with
multiple-tooth head
– Seat rail
1 piece
If the Connect control unit matches the data in the “Control unit OK (no replacement
required)” field, the control unit does not need to be replaced.
Continue adjusting with Technical Information '912555 vehicle data'.
AfterSales
Mar 18, 2024
Page 9 of 22
9
Service
9102
ENU
Technical Information
03/23
Match vehicle data
NOTICE
IMPORTANT: PLEASE READ
Work Procedure: 1
In the control unit selection (‘Overview’ menu), press •F7“ to call up the Additional menu.
2
Select the ‘Vehicle data maintenance with PIWIS ONLINE’ function and press •F12“ (‘Next’) to
confirm.
3
Press •F12“ (‘Next’) to skip the displays containing information about vehicle description, colors /
materials and X numbers.
4
On the second page of the M-numbers, add the coding value ‘S4A - CAREPAKET 2.0 (SW- AND
HW-UPDATE)’ to the vehicle data. Moreover, for the relevant coding value, click on the tick in the
“Installed” field to select the value.
Make sure that the ‘Installed’ column is subsequently ticked and that the pen symbol is displayed in
the ‘Changed’ column.
Then press •F12“ (‘Next’) to close the PR numbers display.
5
Press •F8“ in the overview that is then displayed to save the changed vehicle data.
6
Once you have saved the vehicle data, press •F11“ (‘Back’) to return to the control unit selection
screen.
Check the software of the PCM central computer, the front display/control panel and the head-up
display and update if necessary.
Work Procedure: 1
Start extended logging using the key combination •Ctrl“ + •L“ on the PIWIS Tester.
Information
Extended logging records diagnostic software data, particularly vehicle communication data, which
is required for analysing the issues that caused programming to be aborted.
2
Select the control unit for ‘Central computer (PCM)’.
3
Select the ‘Extended identification’ menu.
4
Read out the software release of the central computer (PCM).
•
•
5
Mar 18, 2024
Page 10 of 22
The software release is 2870 or higher. Continue with Step 6.
The software release is lower than 2870, re-programming the central computer (PCM).
Continue with Step 5.
Re-program the control unit for the central computer (PCM).
AfterSales
Service
Technical Information
03/23
ENU
9102
9
For specific information on control unit programming during this action, see the table
below.
Prepare SD memory card with the required software (depending on country release).
Overview of the software to be used for the central computer (PCM): See Technical Information
'912555 Overview of PiUS data records'
Required PIWIS Tester software release:
42.600.020 (or higher)
Type of control unit programming:
In the control unit selection (‘Overview’ menu),
select the PCM central computer control unit
and select the ‘Service/repairs’ menu.
Select the ‘Install software update’ function
and press •F12“ (‘Next’) to perform the
software update.
Programming code:
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TSB/Document ID: No. 03-23
Replacement Service Bulletin Number:
MFR Communication Date: 2024-03-18
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ELECTRICAL SYSTEM
MFR Component System:
MFR Component Subsystem:
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