NHTSA ID Number: 10250482
Manufacturer Communication Number: ManualB
TSB/Document Date: 2024-02-20
Summary
Tesla
does not provide physical owner's manual copies. Instead, all available owner?s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owner?s manual content for 2021-2023 Model S vehicles converted to PDF format, and given the distribution method and NHTSA?s submission format requirements, it is the best available representative copy of owner?s manual content. However, a customer who accesses the owner?s manual via their vehicle?s touchscreen would only see the parts of this PDF file that are relevant to their vehicle.
If your vehicle begins charging and the charge port light pulses green, the charge cable may not have been fully
inserted before. AC charging should no longer be limited, and DC Fast Charging / Supercharging should be available.
If charging is still limited or the vehicle will not charge at all, inspect the charge port inlet and the charge cable
connector for any obstructions, such as debris, moisture, and/or foreign objects. Make sure any charge port inlet
obstruction has been removed and any moisture has been allowed to dry, then try re-inserting the cable into the
charge port.
If charging is still limited or the vehicle will not charge at all, make sure the charge port latch manual release cable
(located on the left-hand side in the trunk) has not been pulled. Make sure the handle (usually ring-shaped or a
strap) for the manual release cable is free of obstructions and that nothing is attached to it (like a cargo net or
umbrella). For more information on the charge port latch manual release, see Manually Releasing Charge Cable on
page 224.
You can also try charging your vehicle using a Tesla Supercharger
or Destination Charging location, all of which can
be located through the map on your vehicle's touchscreen display. See Maps and Navigation on page 200 for more
details.
For more information on troubleshooting Mobile Connector or Wall Connector status lights, refer to the product's
Owner's Manual at Charging & Adapter Product Guides.
For more information on charging, see Charging Instructions on page 219.
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CHG_u007
Charging equipment reports error
Check equipment for error code or message
What this alert means:
Charging was interrupted because the external charging equipment has reported a fault that prevents the vehicle
from charging.
This alert is usually specific to external charging equipment and power sources and does not typically indicate an
issue with your vehicle that can be resolved by scheduling service.
What to do:
Inspect the external charging equipment and look for status lights, displays, or other status indicators on the
equipment. For more information on troubleshooting Mobile Connector or Wall Connector status lights, refer to the
product's Owner's Manual at Charging & Adapter Product Guides.
Try charging the vehicle with different charging equipment or at a different charging station.
• If the vehicle begins charging, the issue was likely with the equipment.
• If the vehicle still does not charge, the issue may be with the vehicle.
You can also try charging your vehicle using a Tesla Supercharger
or Destination Charging location, all of which can
be located through the map on your vehicle's touchscreen display. See Maps and Navigation on page 200 for more
details.
CHG_u010
External charging equipment error detected
Try different charging equipment
What this alert means:
AC charging cannot begin due to a condition that prevents your vehicle from charging with AC power. DC fast
charging / Supercharging should still function as expected.
Your vehicle's onboard charger is detecting input voltage at the charge port when no power has been requested
from the external charging equipment, which indicates the external charging equipment is not functioning as
expected.
This can sometimes be caused by a hardware issue specific to the external charging equipment, which prevents the
charging equipment from switching power to the vehicle on or off when requested. It could also occur due to
another condition affecting the external charging equipment, or a condition affecting your vehicle itself.
What to do:
This alert is usually specific to external charging equipment and power sources and does not typically indicate an
issue with your vehicle that can be resolved by scheduling service.
Try charging with multiple, different types of charging equipment.
You can also try charging your vehicle using a Tesla
Supercharger or Destination Charging location, all of which can
be located through the map on your vehicle's touchscreen display. See Maps and Navigation on page 200 for more
details.
For more information on troubleshooting Mobile Connector or Wall Connector status lights, refer to the product's
Owner's Manual at Charging & Adapter Product Guides.
CHG_u012
Power grid or vehicle issue limiting AC charging
Unplug and retry / Try different charging location
What this alert means:
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Charging speed has been reduced due to a condition that affects your vehicle’s ability to charge with AC power. DC
fast charging / Supercharging should still function as expected.
This may be due to power supply disturbances caused by the external charging equipment or by the electrical
power grid. In some cases, this condition may be the result of using nearby electric devices that draw a lot of power.
If these possible causes can be ruled out, then a condition with your vehicle itself may also be affecting AC charging.
What to do:
If this alert is accompanied by another alert that specifies the condition affecting AC charging, start by investigating
that alert.
Further troubleshooting tips based on equipment type:
• If using a Mobile Connector, try charging the vehicle with a different wall outlet.
◦ If the vehicle starts to charge, the issue was likely with the original wall outlet.
◦ If the vehicle still does not charge, the issue may be with the Mobile Connector.
• If using a Wall Connector, try charging the vehicle with different charging equipment like a Mobile Connector
powered by a separate wall outlet.
◦ If the vehicle starts to charge, the issue was likely with the Wall Connector.
If the issue is with the original wall outlet or the Wall Connector, contact an electrician to inspect the wiring
connection.
You can also try charging your vehicle using a Tesla
Supercharger or Destination Charging location, all of which can
be located through the map on your vehicle's touchscreen display. See Maps and Navigation on page 200 for more
details.
If this alert persists when attempting to charge at multiple locations and with different charging equipment, it is
recommended that you schedule service.
For more information on troubleshooting Mobile Connector or Wall Connector status lights, refer to the product's
Owner's Manual at Charging & Adapter Product Guides.
CHG_u013
Charging equipment communication lost
Check power source and charging equipment
What this alert means:
Charging stopped because communication between the vehicle and the external charging equipment was
interrupted.
This alert is usually specific to external charging equipment and power sources and does not typically indicate an
issue with your vehicle that can be resolved by scheduling service.
What to do:
Confirm whether the external charging equipment is powered by looking for any status lights, displays, or other
indicators on the equipment. For more information on troubleshooting Mobile Connector or Wall Connector status
lights, refer to the product's Owner's Manual at Charging & Adapter Product Guides.
If the equipment is not powered, try to restore the external charging equipment’s power source.
• If attempting to charge at a public station and power is unable to be restored, contact the station operator.
• If attempting to charge at a private station (for example: charging at home) and power is unable to be restored,
contact an electrician.
If the equipment is powered, try charging the vehicle using different external charging equipment.
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• If the vehicle begins charging, the issue was likely with the equipment.
• If the vehicle still does not charge, the issue may be with the vehicle.
You can also try charging your vehicle using a Tesla Supercharger
or Destination Charging location, all of which can
be located through the map on your vehicle's touchscreen display. See Maps and Navigation on page 200 for more
details.
For more information on troubleshooting Mobile Connector or Wall Connector status lights, refer to the product's
Owner's Manual at Charging & Adapter Product Guides.
CHG_u014
Charging equipment reports error
Check equipment for error code or message
What this alert means:
Charging was interrupted because the external charging equipment has reported a fault that prevents the vehicle
from charging.
This alert is usually specific to external charging equipment and power sources and does not typically indicate an
issue with your vehicle that can be resolved by scheduling service.
What to do:
Inspect the external charging equipment and look for status lights, displays, or other status indicators on the
equipment. For more information on troubleshooting Mobile Connector or Wall Connector status lights, refer to the
product's Owner's Manual at Charging & Adapter Product Guides.
Try charging the vehicle with different charging equipment or at a different charging station.
• If the vehicle begins charging, the issue was likely with the equipment.
• If the vehicle still does not charge, the issue may be with the vehicle.
You can also try charging your vehicle using a Tesla Supercharger
or Destination Charging location, all of which can
be located through the map on your vehicle's touchscreen display. See Maps and Navigation on page 200 for more
details.
CHG_w032
Charge rate reduced - Wall connection hot
Outlet or Wall Connector wiring must be checked
What this alert means:
High temperature detected by Wall Connector alerts indicate the building connection to the Wall Connector is
getting too warm, so charging has been slowed to protect the wiring and Wall Connector.
This is not typically an issue with your vehicle or your Wall Connector, but rather an issue with the building wiring.
This may be caused by a loose building wiring connection to the Wall Connector and can be fixed quickly by an
electrician.
What to do:
Contact an electrician to inspect the building wiring connection to the Wall Connector. They should make sure that
all wires are properly connected and torqued according to the installation guide for the Wall Connector.
Wall Connector installation guides can be found here.
CHG_w037
Unable to charge - Wall connection too hot
Outlet or Wall Connector wiring must be checked
What this alert means:
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High temperature detected by Wall Connector alerts indicate the building connection to the Wall Connector is
getting too warm, so charging has been slowed to protect the wiring and Wall Connector.
This is not typically an issue with your vehicle or your Wall Connector, but rather an issue with the building wiring.
This may be caused by a loose building wiring connection to the Wall Connector and can be fixed quickly by an
electrician.
What to do:
Contact an electrician to inspect the building wiring connection to the Wall Connector. They should make sure that
all wires are properly connected and torqued according to the installation guide for the Wall Connector.
For more information, see the installation guide for your Wall Connector.
CP_w043
Charge port door sensor fault
Charge port may not operate as expected
What this alert means:
One of the charge port door sensors is not functioning normally. When this occurs, the charge port may be unable to
accurately sense the charge port door position and the charge port may not operate as expected.
• The charge port latch may intermittently remain engaged when the charge port door is opened.
• The charge port light may illuminate only intermittently when the charge port door is opened.
What to do:
Try closing the charge port door and then opening it again.
For more information, see Opening the Charge Port on page 219.
For more information on charging, see Charging Instructions on page 219.
CP_w054
Charge port latch not engaged
Fully insert charge cable or check for obstruction
What this alert means:
The charge port latch is unable to latch the charge cable in the charge port inlet. If the latch is not engaged, AC
charging (for example, charging with a Mobile Connector or Wall Connector) will be limited to 16A and DC Fast
Charging / Supercharging will be unavailable.
The charge port light will pulse amber if this alert appears during AC charging and will be solid amber if this alert
appears when attempting to DC Fast Charge / Supercharge.
This alert is usually specific to external charging equipment and power sources and does not typically indicate an
issue with your vehicle that can be resolved by scheduling service.
What to do:
Try re-inserting the charge cable fully into the charge port inlet.
If your vehicle begins charging and the charge port light pulses green, the charge cable may not have been fully
inserted before. AC charging should no longer be limited, and DC Fast Charging / Supercharging should be available.
If charging is still limited or the vehicle will not charge at all, inspect the charge port inlet and the charge cable
connector for any obstructions, such as debris, moisture, and/or foreign objects. Make sure any charge port inlet
obstruction has been removed and any moisture has been allowed to dry, then try re-inserting the cable into the
charge port.
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If charging is still limited or the vehicle will not charge at all, make sure the charge port latch manual release cable
(located on the left-hand side in the trunk) has not been pulled. Make sure the handle (usually ring-shaped or a
strap) for the manual release cable is free of obstructions and that nothing is attached to it (like a cargo net or
umbrella). For more information on the charge port latch manual release, see Manually Releasing Charge Cable on
page 224.
You can also try charging your vehicle using a Tesla Supercharger
or Destination Charging location, all of which can
be located through the map on your vehicle's touchscreen display. See Maps and Navigation on page 200 for more
details.
For more information on troubleshooting Mobile Connector or Wall Connector status lights, refer to the product's
Owner's Manual at Charging & Adapter Product Guides.
For more information on charging, see Charging Instructions on page 219.
DI_f138
Front motor disabled - OK to drive
Vehicle power may be limited
What this alert means:
Your vehicle's front motor is unavailable. Power, speed, and acceleration may be reduced as your vehicle uses the
rear motor(s) to continue driving.
What to do:
Continue to your destination.Your vehicle is OK to drive.
This alert may be caused by a temporary condition that will be resolved automatically. If this alert clears during your
current drive, or is no longer present when you start your next drive, it was likely caused by a temporary condition.
No action is required.
This alert may also indicate a condition requiring front motor inspection and service. If this alert persists throughout
subsequent drives, it is recommended that you schedule service.Your vehicle is OK to drive in the meantime.
DI_u006
Vehicle automatically parked to prevent rollaway
Fasten seatbelt and close door to stay in gear
What this alert means:
Your vehicle has automatically shifted into Park (P) because it determined the driver was leaving or no longer
present. This is expected vehicle behavior under various circumstances.
Your vehicle will automatically shift into Park if all of these conditions are true:
• Autopark is not active
• Your vehicle is traveling slower than 1.4 mph (2.25 km/h) in Drive or Reverse
• The last driver activity was detected more than 2 seconds ago. Driver activity includes:
◦ Pressing the brake and/or accelerator pedal
And at least two of these conditions are true:
1. Driver seatbelt is detected as unbuckled.
2. Driver is not detected as present.
3. Driver door is detected as open.
NOTE: If your vehicle is running software from 2015 or later, it will automatically shift into Park immediately when all
three of the conditions above are true, regardless of vehicle speed or last detected press of the brake / accelerator
pedal.
Your vehicle will also automatically shift into Park if all of these conditions are true:
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• Vehicle hold is engaged
• Your vehicle is in Drive (D) or Reverse (R)
• Driver door is detected as open
NOTE: Your vehicle will also automatically shift into Park when a charge cable is connected to the charge port.
What to do:
For more information on automatic shifting into Park, see Shifting on page 99.
DI_u015
Cruise control unavailable
What this alert means:
Cruise Control, including Traffic-Aware Cruise Control, is currently unavailable.
Cruise Control might be unavailable because:
• The driver canceled the request.
• The driver unbuckled their seatbelt.
• The front trunk, trunk, or a door is open.
• The vehicle is traveling below the Cruise Control minimum speed of 18 mph (30 km/h).
• There is an environmental condition, such as limited visibility.
• Valet mode is active.
What to do:
Take control and drive your vehicle manually.
When any condition preventing Cruise Control activation is no longer present, Cruise Control should be available. If
this alert persists throughout subsequent drives, schedule service at your earliest convenience. Your vehicle is OK to
drive in the meantime.
For more information, see Traffic-Aware Cruise Control on page 140.
DI_u024
Autopark canceled
Take control
What this alert means:
Autopark has been canceled.
Autopark might have been canceled because:
• The driver pressed the Cancel button on the touchscreen.
• The driver moved the steering wheel.
• The driver pressed the accelerator pedal, pressed the brake pedal, or opened a door.
• There is a steep slope / grade.
• There is a weather condition affecting visibility.
• The curb cannot be detected.
• A trailer is attached to the vehicle.
What to do:
Park, or finish parking, your vehicle manually.
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Autopark should be available again during your next drive.
For more information, see To Cancel Parking on page 169 and Limitations on page 170.
DI_u025
Autopark aborted
What this alert means:
Autopark has aborted and the Electronic Parking Brake has been applied.
Autopark might have been canceled because:
• The driver pressed the Cancel button on the touchscreen.
• The driver moved the steering wheel.
• The driver pressed the accelerator pedal, pressed the brake pedal, or opened a door.
• There is a steep slope / grade.
• There is a weather condition affecting visibility.
• The curb cannot be detected.
• A trailer is attached to the vehicle.
What to do:
Park, or finish parking, your vehicle manually.
Autopark should be available again during your next drive.
For more information, see To Cancel Parking on page 169 and Limitations on page 170.
DI_u032
Adaptive ride control disabled
Drive with caution
What this alert means:
The speed of your vehicle is limited to 90 mph (144 km/h) due to an issue with the Adaptive Suspension Damping
system.
The system cannot provide real-time adjustments to the suspension system to optimize both ride and handling, and
as a result your ride may be softer than usual.
What to do:
If this alert persists throughout subsequent drives, schedule service at your earliest convenience. Your vehicle is OK
to drive in the meantime.
This alert is accompanied by a red indicator light on the instrument panel. For more information, see Air Suspension
on page 111.
DI_w039
Regenerative braking unavailable
Use brake pedal as needed
What this alert means:
Regenerative braking performance is temporarily reduced, and there is less automatic deceleration when you lift
your foot off the accelerator pedal while driving.
This alert may occur when:
• High voltage battery
is near full charge. Regenerative braking is reduced when the battery is at 95% charge or
higher.
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• High voltage battery
is not warm enough. This can happen at the beginning of a drive. It may happen frequently
in colder climates.
What to do:
Your vehicle is OK to drive.
Use the brake pedal as needed to slow your vehicle, just as you would in a gas-powered, non-electric vehicle.
Driving your vehicle usually clears this alert, because it reduces the battery charge below 95% and/or sufficiently
heats the battery.
NOTE: In colder climates, this alert may remain present indefinitely and automatic deceleration may remain limited,
as driving your vehicle may not heat the battery enough to restore full regenerative braking performance. You can
use Defrost Car in the Tesla
Mobile App to warm up the high voltage battery
before you drive and restore normal
regenerative braking. For more information, see Cold Weather Best Practices on page 198.
This alert, by itself, does not typically indicate a condition requiring service. If this alert persists across drives, it may
indicate a condition affecting your vehicle’s regenerative braking ability, and it is recommended you schedule service
at your earliest convenience.
For more information, see Regenerative Braking on page 108.
DI_w138
Front motor disabled - OK to drive
Vehicle power may be limited
What this alert means:
Your vehicle's front motor is unavailable. Power, speed, and acceleration may be reduced as your vehicle uses the
rear motor(s) to continue driving.
What to do:
Continue to your destination. Your vehicle is OK to drive.
This alert may be caused by a temporary condition that will be resolved automatically. If this alert clears during your
current drive, or is no longer present when you start your next drive, it was likely caused by a temporary condition.
No action is required.
This alert may also indicate a condition requiring front motor inspection and service. If this alert persists throughout
subsequent drives, it is recommended that you schedule service. Your vehicle is OK to drive in the meantime.
DI_w168
Vehicle Hold feature unavailable
Keep brake pedal pressed while stopped
What this alert means:
Vehicle Hold is currently unavailable due to system constraints. When stopping, use the brake pedal to bring your
vehicle to a complete stop and keep your vehicle stationary.
What to do:
Continue to your destination. Your vehicle is OK to drive.
If this alert persists throughout subsequent drives, schedule service at your earliest convenience. Your vehicle is OK
to drive in the meantime.
For more information, see Vehicle Hold on page 125.
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DI_w172
Powertrain requires service
Avoid hard acceleration
What this alert means:
An issue has been detected in the powertrain system.
Your vehicle has detected excessive backlash (lash) between the drive unit and the wheels. High, or excessive, lash is
indicative of mechanical wear.
There are many possible causes, so a powertrain inspection is needed.
What to do:
It is recommended that you schedule service as soon as possible for a powertrain inspection.
Your vehicle is OK to drive in the meantime. You can drive to your immediate destination and to a service center.
Avoid hard or heavy acceleration, as this puts more stress on the powertrain.
Schedule a service appointment at your earliest opportunity. If this issue is not addressed, your vehicle might
unexpectedly stop while you are driving.
GTW_w017
Electrical system power reduced
Non-essential features may be unavailable
What this alert means:
Some non-essential features, like seat heaters or cabin heating / cooling, may be unavailable or may operate at a
reduced level. This is expected behavior designed to help your vehicle maintain adequate electrical power for
essential functions.
What to do:
This alert may be present due to various vehicle conditions. For more information and further recommended actions,
check for other alerts specific to conditions affecting your vehicle’s electrical system.
GTW_w018
Electrical system power reduced
Non-essential features may be unavailable
What this alert means:
Some non-essential features, like seat heaters or cabin heating / cooling, may be unavailable or may operate at a
reduced level. This is expected behavior designed to help your vehicle maintain adequate electrical power for
essential functions.
What to do:
This alert may be present due to various vehicle conditions. For more information and further recommended actions,
check for other alerts specific to conditions affecting your vehicle’s electrical system.
GTW_w174
12V battery must be replaced - Schedule service
Software will not update until battery is replaced
What this alert means:
The low voltage battery is showing degraded performance and needs to be replaced. Until the low voltage battery is
replaced, vehicle software updates will not complete.
What to do:
It is recommended that you have the low voltage battery replaced at your earliest convenient opportunity.
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You can schedule service via your Tesla
Mobile App, or with an independent service provider that offers low voltage
battery replacement for your vehicle. Please note that independent service provider options may vary, based on your
vehicle configuration and your location.
Your vehicle is OK to drive with this alert present. However, if you delay the low voltage battery replacement, your
vehicle may eventually not have enough electrical power to start or to restart after a recent drive.
If the low voltage battery does not have enough electrical power to turn on your vehicle or open the doors, see
Battery Care on page 217 for recommended actions.
For more information on the battery system, see High Voltage Battery
Information on page 217.
GTW_w360
Assist for low brake performance activated
To stop, keep brake pedal firmly pressed
What this alert means:
Hydraulic Fade Compensation is active. This brake assist function activates temporarily to make sure you have full
braking capability in conditions where reduced braking performance is detected by your vehicle.
When this assist function activates, you may feel the brake pedal pull away from your foot and notice a strong
increase in brake pressure. You may also hear a pumping sound coming from the brake hydraulic unit at the front of
the vehicle. This will usually last for a few seconds, depending on road surface and vehicle speed. This is completely
normal and does not indicate any issue with your vehicle.
What to do:
Continue to press the brake pedal as you normally would, and do not "pump" (repeatedly press and release) the
pedal as this will interrupt the function.
This alert will clear when your vehicle comes to a stop or you are no longer pressing the brake pedal. It may still be
displayed for up to 5 seconds afterward.
Reduced braking performance is usually temporary, and can occur for a number of reasons including high brake
temperatures after heavy brake use, or driving in extremely cold or wet conditions. It can also indicate that your
brake pads or rotors have worn to the point that normal replacement is needed.
If you continue to experience reduced braking performance which does not improve over time, please contact Tesla
service at your convenience for a brake inspection.
For more information, see Hydraulic Fade Compensation on page 108.
GTW_w405
Electrical system power reduced
Vehicle may shut down unexpectedly
What this alert means:
The electrical system cannot maintain the voltage required to support all vehicle features.
If this alert is present while you are driving, it is possible your vehicle will shut down unexpectedly.
It is also possible that your vehicle will not restart after the current drive.
What to do:
It is recommended that you eliminate or reduce your use of any non-essential features. This can help your vehicle
maintain adequate electrical power for essential functions. It may also prevent your vehicle from shutting down
before you reach your immediate destination, although this is not guaranteed.
If this alert remains active, schedule service immediately. Without service, your vehicle may shut down unexpectedly
or may not restart.
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MCU_u005
Front trunk open
Proceed with caution
What this alert means:
Your vehicle's front trunk (hood) is detected open while driving.
This alert indicates at least one of the two latches securing the hood, the front trunk primary and/or secondary latch,
cannot be confirmed closed (confirmed as fully secured) when your vehicle is shifted into a gear other than Park.
What to do:
As this condition may lead to the front trunk opening while driving, it is recommended that you drive carefully until
you can safely bring your vehicle to a stop and shift into Park.
Once your vehicle is parked, check the front trunk (hood) to make sure it is fully closed (both latches are fully
engaged). For more information, see Closing instructions for the Front Trunk on page 41.
The alert should clear once your vehicle is shifted into Park. However, it may return once you start driving if you do
not first inspect and fully secure the hood.
If this alert persists across multiple drives, or occurs with increasing frequency over several drives, it is recommended
that you schedule service at your earliest convenience.
For more information on the front trunk, see Front Trunk on page 41.
MCU_u019
Active service connection to vehicle
Service performing remote diagnostics
What this alert means:
A service technician is remotely logged into your vehicle for diagnosis or repair. You may notice some loss of
Infotainment functionality while the connection persists, but this alert does not indicate an issue with your vehicle.
Your vehicle is OK to drive.
What to do:
This alert should clear automatically after the technician completes vehicle diagnosis or repair. You may find it
necessary to restart your touchscreen to restore full Infotainment functionality after the alert has cleared.For more
information, see Restarting the Touchscreen in your vehicle's Do It Yourself Guide.
If this alert does not clear after 24 hours, it is recommended that you schedule service via your Tesla Mobile App or
with an independent service provider. Please note that independent service provider options may vary, based on
your vehicle configuration and your location.
MCU_w008
Air pressure in tires very low
PULL OVER SAFELY - Check for flat tire
What this alert means:
This alert indicates that one or more of the tires on your vehicle is extremely low or flat.
The tire pressure monitoring system (TPMS) has detected that the air pressure in one or more of your tires is
significantly lower than the recommended cold tire pressure.
What to do:
You should pull over carefully as soon as possible. In a safe location, check for a flat tire.
You can request Tesla roadside assistance options (mobile tire, loaner wheel, tow) if required. See Contacting Tesla
Roadside Assistance on page 275 for more information.
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In a non-emergency situation, it is recommended that you visit a local tire shop for assistance or schedule service
using your Tesla Mobile App.
See Maintaining Tire Pressures on page 234 for detailed information on where to find the recommended cold
pressure (RCP) for your vehicle's tires, how to check tire pressures, and how to keep your tires properly inflated.
The alert will clear once the TPMS has a consistent tire pressure measurement for each of your tires within 3 psi of
the recommended cold pressure.
• The alert and Tire Pressure indicator light may still be present immediately after you have filled your tires to the
recommended cold pressure, but both should clear once you have driven a short distance.
• You may need to drive over 15 mph (25 km/h) for at least 10 minutes for the Tire Pressure Monitoring System to
measure and report your updated tire pressures.
For more information on tire pressure and inflation, see Tire Care and Maintenance on page 234.
MCU_w010
Air pressure below recommendation for tires
Check pressure and refill air as needed
What this alert means:
This alert does NOT indicate that there is a flat tire.
The tire pressure monitoring system (TPMS) has detected that the air pressure in one or more of your tires is at least
20% lower than the recommended cold tire pressure.
See Maintaining Tire Pressures on page 234 for detailed information on where to find the recommended cold
pressure (RCP) for your vehicle's tires, how to check tire pressures, and how to keep your tires properly inflated.
This alert may appear in cold weather because the air in your tires naturally contracts when it becomes cold,
decreasing tire pressures.
What to do:
Add air to maintain the recommended cold tire pressure. Although drops in tire pressure are expected in colder
weather, the recommended cold tire pressure should be maintained at all times.
The alert may clear as the vehicle is driven. This is because the tires will warm up and the tire pressure will increase.
Even if the alert clears, the tires should still be refilled with air once they have cooled.
The alert will clear once the Tire Pressure Monitoring System detects that each of your tires is inflated to the
recommended cold pressure.
• The alert and Tire Pressure indicator light may still be present immediately after you have filled your tires to the
recommended cold pressure, but both should clear once you have driven a short distance.
• You may need to drive over 15 mph (25 km/h) for at least 10 minutes for the Tire Pressure Monitoring System to
measure and report your updated tire pressures.
If you repeatedly see this alert for the same tire, have the tire inspected for a slow leak. You can visit a local tire shop
or schedule service using your Tesla Mobile App.
For more information on tire pressure and inflation, see Tire Care and Maintenance on page 234.
For more information on tire pressure and inflation, see Tire Care and Maintenance on page 234.
MCU_w029
Service is required
Schedule service now
What this alert means:
This alert is set remotely by Tesla when a condition requiring service is detected on your vehicle.
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This alert can be set due to various conditions. When you schedule service, more information should be available.
This alert can only be cleared by a service technician after your vehicle has been serviced.
What to do:
As this alert can be present due to various conditions, it is recommended that you schedule service at your earliest
convenience.
TAS_a313
Adaptive ride control degraded
Ride comfort may be reduced
What this alert means:
There is an issue with your vehicle’s Adaptive Suspension Damping system. As a result, the system cannot provide
real-time adjustments to the suspension system to optimize both ride and handling.
Instead, all dampers are receiving fixed current. Your ride may be softer or firmer than usual.
What to do:
If this alert persists throughout subsequent drives, schedule service at your earliest convenience. Your vehicle is OK
to drive in the meantime.
This alert is accompanied by a yellow indicator light on the instrument panel. For more information, see Air
Suspension on page 111.
TAS_a314
Adaptive ride control degraded
Drive with caution
What this alert means:
There is an issue with your vehicle’s Adaptive Suspension Damping system. As a result, the system cannot provide
real-time adjustments to the suspension system to optimize both ride and handling, and your ride may be softer
than usual.
What to do:
If this alert persists throughout subsequent drives, schedule service at your earliest convenience. Your vehicle is OK
to drive in the meantime.
This alert is accompanied by a red indicator light on the instrument panel. For more information, see Air Suspension
on page 111.
THC_u0005
Air conditioning temporarily reduced
Vehicle systems being cooled
What this alert means:
Cabin air conditioning performance has been temporarily reduced because your vehicle needs to focus on cooling
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Some older TSBs had multiple PDFs — visit the NHTSA Website to view all PDFs.
If the TSB PDF does not show, download or view it on the NHTSA Website.
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Then Click on Associated Document(s)
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TSB/Document ID: ManualB
Replacement Service Bulletin Number:
MFR Communication Date: 2023-12-01
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: EQUIPMENT
MFR Component System:
MFR Component Subsystem:
Previous TSB | Next TSB |
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