NHTSA ID Number: 10248663
Manufacturer Communication Number: 2071934/1
TSB/Document Date: 2024-01-09
Summary
Headlamp control unit replacement and/or turn signal control unit replacement. Customer statement / workshop findings: Headlamp low beam / high beam malfunction / operational issues (Inner lamp) Or Daytime running light malfunction / operational issues (Inner lamp) Or Turn signal malfunction / operational issues (Outer lamp)
Technical product information
Topic
Market
area
Headlamp control unit replacement and/or turn signal control unit replacement
Australia E04 Bentley
rest Asia and Australia (6E04),China 796 VW
Import Comp. Ltd (Vico), Beijing (6796),Germany E02 Bentley![]()
rest Europe (6E02),Japan E03 Bentley
Japan (6E03),Korea, (South) E08 Bentley
South Korea (6E08),United Arab Emirates E06
Bentley
Middle East and Africa (6E06),United Kingdom E01 Bentley
UK (6E01),United States E05 Bentley
USA and rest America
(6E05)
Bentley![]()
Brand
Transaction
2071934/1
No.
Level
EH
Status
Approval
Release
date
New customer code
Object of complaint
electrical power, electric system, data transfer -> power supply
lighting system, signalling -> exterior illumination -> main lights
lighting system, signalling -> exterior illumination -> main lights
Complaint type
Position
functionality
functionality -> partially without function > not specified <
functionality -> uneven
> not specified <
Vehicle data
New Continental
GT and New Continental
GTC
Sales types
Type
3S3*
3S3*
3S3*
3S3*
3S3*
3S3*
3S3*
3S4*
3S4*
3S4*
3S4*
3S4*
3S4*
MY
2018
2019
2020
2021
2022
2023
2024
2019
2020
2021
2022
2023
2024
Brand Designation Engine code Gearbox code Final drive code
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*
Documents
Document name
master.xml
newcontinentalgtandnewcontinentalgtcheadlampcontrolmodule.pdf
INTERNAL
Customer statement / workshop findings
Headlamp low beam / high beam malfunction / operational issues (Inner lamp)
Or
Daytime running light malfunction / operational issues (Inner lamp)
Or
Turn signal malfunction / operational issues (Outer lamp)
Technical background
WARNING
It is not possible to determine between internal lamp defects and control unit failures therefore this TPI is to advise the
replacement of the headlamp control unit(s) in the first instance
The complete headlamp assembly should only be replaced if the replacement of the control unit(s) was not successful
Or
One or both control units have been replaced TWICE previously (see note below)
•
The headlamp control units can only be replaced a MAXIMUM of TWO times (per headlamp) If there are already two
yellow paint marks on one or both control units or the vehicles repair history show that one or both control units have
been replaced TWICE, a new headlamp assembly must be fitted
NOTICE
•
Photographs showing the actual failure mode
•
Photographs after the repair has been successfully completed
Note: Failure to provide the required information could result in warranty claims being cancelled
Hint: In the event the issue was evident after one or both control unit(s) were replaced and a new headlamp assembly was
fitted, a photograph of the failure mode after control unit replacement is required
Depending on the symptom, the following should be conducted:
Note: In the event the headlamp control unit procedure is not visible within Rep.Gr 94 the operative should refer to the
Bentley
Hub searching for the following:
•
New Continental
GT and New Continental
GTC Headlamp Control Module
The procedures will be published within Rep.Gr 94 when available
Hint: The procedure is also attached to this TPI
•
Head lamp low beam / high beam malfunction or daytime running light (Inner lamp) - Refer to Scenario 1 - Replace the headlamp control
unit - Refer to Rep.Gr 94 - Hint: Do Not remove the headlamp
•
Turn signal (Outer lamp) - Refer to Scenario 2 - Replace the headlamp turn signal control unit - Refer to Rep.Gr 94 - Hint: Headlamp
removal is required
•
Should both issues be evident the operative must replace both control units - Refer to Scenario 3 - Replace the headlamp control unit and
turn signal control unit - Hint: Headlamp removal is required
NOTICE
INTERNAL
Production change
Not applicable
Measure
Note: In the event the headlamp control unit procedure is not visible within Rep.Gr 94 the operative should refer to the
Bentley
Hub searching for the following:
•
New Continental
GT and New Continental
GTC Headlamp Control Module
The procedures will be published within Rep.Gr 94 when available
Hint: The procedure is also attached to this TPI
Scenario 1 - Headlamp control unit replacement
CAUTION
Yes - Carry out the remaining instructions within Scenario 1
No - Conduct TPI 2054599/- Hint: In the event the issue is still evident after conducting TPI 2054599/-please continue with the onward
instructions
•
Referring to Rep.Gr 94 - Replace the headlamp control unit
•
Apply a yellow paint mark as shown in Figure 1 and/or Figure 2 (depending if the control unit has been replaced once (Figure 1) or twice
(Figure 2)
Figure 1
2
NOTICE
•
Carry out a short road test to confirm the headlamps are fully functional
•
On return from road test - using ODIS recheck for any returning DTC’s
•
Should the DTC’s not be evident and the headlamps are fully functional, no further action is required
However
In the event the issue is not resolved the operative must respond via an existing DISS query or raise a new technical DISS query and await a
response before conducting any further work
Scenario 2 - Turn signal control unit replacement
CAUTION
INTERNAL
Yes - Carry out the remaining instructions within Scenario 2
No - Conduct TPI 2054599/- Hint: In the event the issue is still evident after conducting TPI 2054599/-please continue with the onward
instructions
•
•
Referring to Rep.Gr 94 - Remove the applicable headlamp
Replace the turn signal control unit - Refer to Rep.Gr 94
Hint: Check the operation of the headlamp before refitting
•
Apply a yellow paint mark as shown in Figure 3 and/or Figure 4 (depending if the control unit has been replaced once (Figure 3) or twice
(Figure 4)
Figure 3
4
NOTICE
•
Carry out a short road test to confirm the headlamps are fully functional
•
On return from road test - using ODIS recheck for any returning DTC’s
•
Should the DTC’s not be evident and the headlamps are fully functional, no further action is required
However
In the event the issue is not resolved the operative must respond via an existing DISS query or raise a new technical DISS query and await a
response before conducting any further work
Scenario 3 - Replacement of the headlamp control unit and turn signal control unit
CAUTION
Yes - Carry out the remaining instructions within Scenario 3
No - Conduct TPI 2054599/- Hint: In the event the issue is still evident after conducting TPI 2054599/-please continue with the onward
instructions
•
Referring to Rep.Gr 94 - Remove the applicable headlamp
•
Replace the turn signal control unit - Refer to Rep.Gr 94
•
Referring to Rep.Gr 94 - Replace the headlamp control unit - Refer to Rep.Gr 94
Hint: Check the operation of the headlamp before refitting
•
Apply a yellow paint mark as shown in Figures 1 and 2 and/or Figures 3 and 4 (depending if the control units have been replaced once or
twice
NOTICE
•
Carry out a short road test to confirm the headlamps are fully functional
INTERNAL
•
On return from road test - using ODIS recheck for any returning DTC’s
•
Should the DTC’s not be evident and the headlamps are fully functional, no further action is required
However
In the event the issue is not resolved the operative must respond via an existing DISS query or raise a new technical DISS query and await a
response before conducting any further work
Warranty accounting instructions
NOTICE
•
Photographs showing the actual failure mode
•
Photographs after the repair has been successfully completed
Note: Failure to provide the required information could result in warranty claims being cancelled
Hint: In the event the issue was still evident after the control unit was replaced and a new headlamp assembly was required
to resolve the issue, a photograph of the failure mode after the control unit was initially replaced is also required
Warranty type
110 or 910
Damage service number 94 18 - Control unit
Damage service number 94 15 - Headlamp assembly
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TSB/Document ID: 2071934/1
Replacement Service Bulletin Number:
MFR Communication Date: 2023-12-18
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: EXTERIOR LIGHTING
MFR Component System:
MFR Component Subsystem:
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