File in Section:

Service Bulletin

00 - General Information

Bulletin No.:

13-00-89-004F

Date:

February, 2014

INFORMATION
Subject:

Car and Truck Fix it Right the First Time Issues

Models:

2014 and Prior GM Passenger Cars and Trucks

This bulletin has been revised to include updated information. Please discard Corporate
Bulletin Number 13-00-89-004E.

In order to access this bulletin electronically, go to the
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First Time" bulletin.

Field Product Reminder – Car Issues – Fix it Right the First Time
Model
Year(s)

Reference
Information/Bulletin

Vehicle Line(s) / Condition

Do This

Don't Do This

20082012

Malibu — HVAC Stuck in
Defrost Mode, DTCs B0248,
B0268 or B0408 Set

Reprogram HVAC
Control Module.

Replace HVAC Control Module,
Replace Actuators, Replace
HVAC Case, or Replace wiring
harnesses/connectors.

PI1152

2013

Malibu, LaCrosse — Fuel
Gauge Does Not Read Full,
Only Goes to 7/8 Full

On listed models only,
install new design fuel
level sensor kit & fuel fill
shutoff valve.

Install components on other
model vehicles, replace fuel
tank, replace fuel pump
module, replace engine control
module.

PI1161

20102014

Verano, Regal, Malibu,
LaCrosse, Impala, Cruze —
Engineering Information Sunroof or Sunshade
Inoperative, DTC U151B Set

Call Engineers listed
in PI.

Unplug modules, pull fuses, or
disconnect battery.

PIE0279

20132014

ATS — Temperature
Information for Driver and
Passenger Heated Seat
Cushion and Seat Back

Measure Temperature
Difference.

Replace Seat Cushion.

PI0990A

2013

ATS — Water on Front
Compartment Floor and/or
Musty Odor

Inspect the Drain and
Apply Cooling Coil
Sealer.

Remove HVAC Case .

PI1160

20122014

Regal GS, CTS Vsport,
Camaro ZL1, Camaro Z28,
Camaro SS (RPO 1LE),
Corvette, Corvette Z51,
Corvette SS— Information
on Tire Cold Weather
Cracking

Install winter tires if
driving or moving the
vehicle below
20 degrees F
(-7 degrees C). Refer to
04-03-10-013H for winter
tire recommendations.

Drive or move the vehicle with
these tires below 20 degrees F
(-7 degrees C).

13-03-10-001A

Copyright 2014 General Motors LLC. All Rights Reserved.

Page 2

February, 2014

Bulletin No.: 13-00-89-004F

Field Product Reminder – Car Issues – Fix it Right the First Time (cont'd)
Model
Year(s)

Vehicle Line(s) / Condition

Do This

Don't Do This

Reference
Information/Bulletin

2014

Impala — Engineering
Information - Inside
Rearview Mirror Loose or
Falls Off

Replace windshield.

Reattach bracket.

PIE0278

20082014

Solstice, Sierra, Savana,
TopKick, Sonic, Cruze, HHR,
Cobalt, Silverado, Express,
Kodiak, SRX, Regal —
Damaged, Disassembled or
Improperly Packaged
Turbochargers Returned to
Warranty Parts Center

Properly and securely
package the old
turbocharger in the
original shipping
container from the
replacement part with the
upper and lower
packaging locators
installed correctly.
Complete and detailed
description of the fault on
the repair order will also
aid in evaluating the fault
of the returned part.

Remove any part off of the
turbocharger assembly even to
remove it from the vehicle. It is
not necessary to remove any
component of the turbo charger
to remove it from the vehicle.
Do not disassemble the
turbocharger to diagnose the
fault. No component needs to
be removed for diagnostic
reasons.

PI0653A

20092014

Sonic, Wave, G3, Aveo,
Cruze — Normal Engine
Cylinder Bore Marks

Re-use the engine block
with these normal honing
marks.

Replace the engine due to
normal cylinder bore marks as
pictured in this bulletin. Use
proper cleaning methods when
conditioning the block for a
repair. Do not use abrasive pad/
bristle devices to clean the
gasket surfaces of engine
components.

PI0725A

20112013

Buick LaCrosse, Regal,
Verano, ATS, Cruze,
Orlando, Malibu — MIL
Illuminated, DTC P0442 Set
- EVAP System Small Leak
Canister Vent Solenoid
(CVS) Valve Not Sealing
Under Vacuum

Use the labor code
designated in this bulletin
when replacing the
Canister Vent Valve.

Do not use the labor code for
the EVAP Purge Solenoid when
replacing the Canister Vent
Valve.

PI0979

20132014

ATS, CTS, Camaro —
Malfunction Indicator Lamp
Flashes Due to Engine
Misfire On Acceleration,
DTC P0300 and/or
P0303 Set

Load new calibration
enhancement for
diagnostic for
DTC P0300 / P0303
misfire on vehicle where
the SES is Illuminated
between RPM range of
2200 to 4400 RPM.

Replace Spark plugs, Ignition
coils and Fuel injectors for
DTC P0300 / P0303 and SES
set between 2200 to 4400 RPM
range.

PI1122A

20112014

VOLT — SERVICE HIGH
VOLTAGE CHARGING
SYSTEM Message
Displayed on Driver
Information Center (DIC),
Hybrid/EV Charging System
Disabled, DTCs Set,
Revised HV Battery Surge
Tank Coolant Fill Level

When the battery coolant
is low it is imperative that
the system be pressure
tested per PI0961.

Add coolant to reservoir before
pressure testing and verifying
batter coolant system integrity.

PI0961C

2014

Corvette — Instrument Panel
Brightness too Low

Reflash the BCM. IPC,
HVAC module and
Radio. All modules must
be programmed
separately.

Replace the instrument cluster
or BCM.

PI1101B

Bulletin No.: 13-00-89-004F

February, 2014

Page 3

Field Product Reminder – Car Issues – Fix it Right the First Time (cont'd)
Model
Year(s)

Reference
Information/Bulletin

Vehicle Line(s) / Condition

Do This

Don't Do This

2014

Corvette — Additional
Diagnostic Tips for
Headlamp Inoperative or
Intermittent Conditions

There are several
connections that can be
verified and corrected
that do not require the
replacement of the
headlamp assembly.

Replace the headlamp for in
inoperative or intermittent
inoperative condition until
checking the connections
outlined in the bulletin.

14-08-42-001

20122014

Cruze — Starter or Flywheel
Knock Noise On Start Up

Replace the starter and
fuse block.

Replace the flywheel.

PI1175

Field Product Reminder – Truck Issues – Fix it Right the First Time
Model
Year(s)

Reference
Information/Bulletin

Vehicle Line(s) / Condition

Do This

Don't Do This

20092014

Outlook, Terrain, Acadia,
Impala, Equinox, Camaro,
Traverse, XTS, ATS, CTS,
SRX, STS, LaCrosse,
Enclave — Information on
Clicking/Ticking Sound/
Noise Heard During Cold
Start

Listen to the High Pressure
pump with chassis ear to locate.
Noise on cold start should
become less after 35 seconds of
operation.

Replace high pressure
pump for normal noise.

07-06-04-025I

2014

SRX — DTC U0121
Falsely Set

Install the revised BCM
calibration to resolve the
communication code from
setting.

Replace the BCM or
EBCM for the loss of
communication code
concern.

PI1158

GM bulletins are intended for use by professional technicians, NOT a "do-it-yourselfer". They are written to inform these
technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper
service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions, and know-how to do a
job properly and safely. If a condition is described, DO NOT assume that the bulletin applies to your vehicle, or that your
vehicle will have that condition. See your GM dealer for information on whether your vehicle may benefit from the
information.

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