File in Section:
Bulletin No.:

Service Bulletin

Date:

00 - General Information
13-00-89-004G
March, 2014

INFORMATION
Subject:

Car and Truck Fix it Right the First Time Issues

Models:

2015 and Prior GM Passenger Cars and Trucks

This bulletin has been revised to include updated information. Please discard Corporate
Bulletin Number 13-00-89-004F.

In order to access this bulletin electronically, go to the SI Home Page and select the "Newest Bulletins" icon. The
documents are arranged by sub-section and then by date (newest to oldest). Scroll down to "General Information"
then click on the latest "Fix it Right the First Time" bulletin.

Field Product Reminder – Car Issues – Fix it Right the First Time
Model
Year(s)

Reference
Information/Bulletin

Vehicle Line(s) / Condition

Do This

Don't Do This

2014

Sierra, Silverado, Impala, Corvette,
SRX, XTS, CTS Sedan, ATS,
Regal, LaCrosse — No XM Audio,
Rear View Camera Issues, Favorite
Stations Stored Twice and/or
Disappear

Radio Reprogramming
with SPS

Replace the tuner or the
radio for this concern

PI1159B

2013

Malibu, Regal, LaCrosse — Fuel
Gauge Does Not Read Full, Only
Goes to 7/8 Full

On listed models only,
install new design fuel
level sensor kit & fuel fill
shutoff valve

Install components on
other model vehicles,
replace fuel tank,
replace fuel pump
module, replace engine
control module

PI1161A

2013

ATS, Malibu — Engine Rough Run
with Check Engine Light (CEL) On/
Low Compression on Cylinder with
Misfire, DTC P0300 Set

Replace 4 pistons and
rings

Replace Engine
assembly

PI1178

20132014

Trax, Encore — AWD OFF
Message Displayed in DIC or
CODE 73 or CODE 173 Illuminated
in DIC

Reprogram AWD Module
w/new CAL

Replace AWD Module

PI1176

20132014

ATS, CTS — Mobile Telephone
Microphone Poor Performance

Secure the wire harness
and install foam patch

Replace the Microphone

PI1162A

20132014

ATS — Battery Access Cover and
Rear Fuse Block Cover Available
for Service Use

Replace only the battery
access cover or the rear
fuse block access cover
if needed. These parts
are now released
separately from the
quarter trim assembly

Replace the entire left
quarter rear
compartment trim
assembly if only a cover
is needed

PI1182

Field Product Reminder – Car Issues – Fix it Right the First Time (cont'd)
Model
Year(s)

Reference
Information/Bulletin

Vehicle Line(s) / Condition

Do This

Don't Do This

20112014

Spark, Sonic, Trax, Encore,
Cruze — Vehicle Slow to Heat Up in
Cold Ambient Temperatures

Run normal diagnostics
for DTCs. Do not replace
parts unless diagnostic
indicates a replacement
is needed. Explain to the
customer that during
extreme cold ambient
conditions these high
efficiency engines take
longer to warm up

Replace the thermostat if
there are no DTCs

PI1166A

20112014

Sonic, Cruze — Engineering
Information - Intermittent Reduced
Engine Power with No DTCs

Call TAC for further
direction for handling
these loss of power
cases with no DTC set

Perform any repair for
loss of power with no
DTC set

PIE0289

20062015

All Lines — Refinishing Aluminum
Wheels

Refinish painted
aluminum wheels

Replace wheels

99-08-51-007F

20132014

ATS, CTS Sedan, Camaro —
Malfunction Indicator Lamp Flashes
Due to Engine Misfire On
Acceleration, DTC P0300 and/or
P0303 Set

Performed published
calibration update in
bulletin

Misfire at engine speeds
2200 - 4400 RPM, do not
replaced, spark plugs,
ignition coils, fuel
injectors

PI1122B

Field Product Reminder – Truck Issues – Fix it Right the First Time
Model
Year(s)

Vehicle Line(s) / Condition

Do This

Don't Do This

Reference
Information/Bulletin

20102014

Terrain, Equinox — Creak or Pop
Type Noise Coming from
Windshield Area During Cold
Ambient Temperatures

Apply a liberal amount of
GM Super Lube around
the exterior windshield
molding and the lower
foam seal on the inside of
the windshield glass

Replace the windshield

PI1120A

2014

Silverado, Sierra — Front Seat
Lateral Movement and/or Click
Type Noise While Driving

Add retainers, shims or
clips to repair

Replace seat adjuster,
seat frame, cushion
or pan

PI1183

2014

Traverse, Acadia, Enclave —
Service All Wheel Drive Message
Displayed on DIC, DTC U0136 Set
(Reflash RDM)

Reprogram RDM, even if it
has been performed
previously

Replace the RDM

PI1074B

GM bulletins are intended for use by professional technicians, NOT a "do-it-yourselfer". They are written to inform these
technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper
service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions, and know-how to do a
job properly and safely. If a condition is described, DO NOT assume that the bulletin applies to your vehicle, or that your
vehicle will have that condition. See your GM dealer for information on whether your vehicle may benefit from the
information.

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