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NHTSA ID Number: 10245146

Manufacturer Communication Number: No. 27-15

TSB/Document Date: 2023-11-08


Summary

Installation and conversion instructions for the rear seat entertainment



Select “Crosslink” option ( Figure 56 -4-).

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Figure 56

Installation and Conversion Instructions
5.3.4

5.4

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Message “Waiting for crosslink
stream…” (wait for crosslink
stream … Figure 57).

The same video starts playing synchronously
on the second display unit after a short wait
time.

ONLY for vehicles with PorscheeBay logo Communication
Management – PCM (I-No. 7T1) together with
telephone module (9W1) or mobile phone preparation
(9W5):
Connect display unit (left and right) to PCM, see also
PCM operating instructions.
6.1

Cayenne (92A)

Figure 57

Delete PorscheeBay logo Rear Seat Entertainment
(PRSE) from the list of connected devices
in PCM.
1
2
3
4
6.1.1




“MEDIA” button
“OPTION” button
“OPTION” tab
BACK button
Press the “MEDIA” button.
Then press the “OPTION” button or
select the “OPTION” tab ( Figure
58).

Figure 58
6.1.2

Continue by selecting “SET MEDIA /
AUX” ( Figure 59).

Figure 59

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6.1.3

Installation and Conversion Instructions
Select the “Bluetooth settings”
option in the “SET MEDIA / AUX”
menu ( Figure 60).

Figure 60
6.1.4

Select “List of MP3 players” in
the “Bluetooth settings” menu
( Figure 61).

Figure 61
6.1.5

Select the device
“PRSE_BT_RIGHT” in the “List of
MP3 players” menu ( Figure 62).

Figure 62

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Installation and Conversion Instructions
6.1.6

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9

Select “Delete” in the
“PRSE_BT_RIGHT” menu ( Figure
63).

Figure 63
6.1.7

Confirm security prompt “Delete
PRSE_BT_RIGHT?” (delete display
unit?) in the “Delete device” menu by
selecting “YES”.

Figure 64
PCM switches automatically to
the “List of MP3 players” menu
 Figure 65.
The footer displays information to
the effect that the device has been
deleted and the deleted display unit
is no longer listed.
6.1.8
6.2

Repeat Steps 6.1.4 to 6.1.7 for the
second display unit.

Connect (couple) the new display unit to PCM
6.2.1

Select the “Bluetooth settings”
menu.

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Figure 65

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6.2.2

Check that “PCM visible” is ticked.
If not: tick it now.
1
2

– “PCM visible”
– “New MP3 players”

Select “New MP3 players”
( Figure 66).

Figure 66
The search for all active Bluetooth
devices in range begins ( Figure
67).

Figure 67
6.2.3

Select the right display unit
“PRSE_BT_RIGHT” ( Figure 68).

Figure 68

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Installation and Conversion Instructions
6.2.4

Once connected successfully
(“Registration successful” message
 Figure 69), connect the second
display unit to PCM in the same way.

6.2.5

Check the connected devices by
selecting the “List of MP3 players”
option in the “Bluetooth settings”
menu (see also Step 6.1.4).
Information
If no devices (display unit left/right)
are displayed in the MP3 player list:
Reset PCM.

Cayenne (92A)
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9

Figure 69

To do this, press the "INFO" button on the PCM for more than 20 seconds.
6.2.6

Repeat Steps 6.2.1 to 6.2.5 if necessary.

Information
Function: Audio output on PCM is NOT possible when an Apple device is connected via the
USB port! A message appears on the PCM.
Disconnect Apple device from the USB port.
6.3

Function test for audio transmission to PCM
6.3.1

Select the “Settings” option on one display unit.

6.3.2

Select “Audio”.
1
2
3

– “Audio” option
– “Audio Settings” menu
– “Audio to PCM” option

Tick the “Audio to PCM” option
in the “Audio Settings” menu
( Figure 70).

Figure 70

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6.3.3

Select any video or music file on
the display unit’s “internal memory”
( Figure 71).
1
2

– Video file
– “Internal memory”

Figure 71
Set to maximum volume ( Figure
72).
6.3.4

Select the display unit you want to
play on PCM from the “List of MP3
players”.

Figure 72
6.3.5

Connect the selected display unit
on PCM to PRSE ( Figure 73) and
wait for confirmation.

Figure 73

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Installation and Conversion Instructions
6.3.6

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– “SOURCE” button
– “AUX Bluetooth” option

6.3.7

The file is played through the
vehicle’s loudspeakers.

6.3.8

If the function test is successful,
change the following settings back
again on the display unit:

7

27/15

Press the “SOURCE” button on
PCM and select the option “AUX
Bluetooth” ( Figure 74).
1
2

6.3.9

Cayenne (92A)

Adjust the volume of the video
or music file to a normal level.
De-select the “Audio to PCM
option.

ONLY after updating the software
for the second display unit:
Repeat Steps 6.1 to 6.3.8 for the second display unit.

Figure 74

ONLY vehicles with TV tuner (I-No. QV1 / QV5):
Function test for transferring TV to display unit.
1
2
7.1

– “SOURCE” button
– “TV” option
Select a TV channel on the PCM, see also 
PCM operating instructions.
7.1.1

Press “SOURCE” button on the
PCM.

7.1.2

Select “TV” option ( Figure 75).

7.1.3

Select a TV channel from the
reception list.

Figure 75

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7.2

Select “TV” as the source on both display
units.
1
2
3
4




“Internal memory” option
Video source selection
Roll bar
“TV” option

7.2.1

Select “Video” on the start screen.

7.2.2

Select “Internal memory” option.

7.2.3

Select video source ( Figure 76
-2-) and scroll down ( Figure 76
-3-).

7.2.4

Figure 76

Select “TV” option ( Figure 76 -4-).

Information
The TV channel can be selected/changed ONLY on the PorscheeBay logo Communication
Management (PCM) system (I-no. 7T1)!
7.3

8

The TV programme from the TV channel selected on the PCM starts playing on the display
units.

ONLY for vehicles with “wireless internet access (LTE)”:
Connect new display unit to the internet router installed in the vehicle.
Information
The following functions are NO longer supported:

Perform system software update “over the air” (online). The servers are no longer
active.

“Internet” app, as the version of the browser on the devices cannot be updated.

Information
Have the required access data ready for the LTE router installed in the vehicle.

9

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8.1

Complete steps as described in Step 3.1.

8.2

Function test: Call up a website in the “Internet” application.

Disconnect the battery charger.  Workshop Manual '2X00IN Battery trickle charge'

Tequipment

Installation and Conversion Instructions
91 94 55 41:

Cayenne (92A)
27/15

PorscheeBay logo Rear Seat Entertainment IV (PRSE IV) – Replacing faulty display
unit (1 ea.) –
Includes:
replacing faulty display unit (IV generation) and configuring new
display unit (1 ea.).
Checking software version of both display units and updating
them online if necessary.
Pair both display units with each other.
ONLY if there are headphones: connect headphones via
Bluetooth.
ONLY for vehicles with PorscheeBay logo Communication Management
PCM together with telephone module or mobile phone preparation: Connect display unit (left and right) to PCM (couple).
ONLY vehicles with TV tuner: Function test for transferring TV
to display unit.
ONLY vehicles with internet router installed: Connecting new
display unit to WiFi.

ENU

9194

9

Labor time: 99 TU

Important Notice: Technical Bulletins issued by PorscheeBay logo Cars North America, Inc. are intended only for use by professional automotive technicians who have attended PorscheeBay logo service training
courses. They are written to inform those technicians of conditions that may occur on some PorscheeBay logo vehicles, or to provide information that could assist in the proper servicing of a vehicle. PorscheeBay logo special
tools may be necessary in order to perform certain operations identified in these bulletins. Use of tools and procedures other than those PorscheeBay logo recommends in these bulletins may be detrimental to the
safe operation of your vehicle, and may endanger the people working on it. Properly trained PorscheeBay logo technicians have the equipment, tools, safety instructions, and know-how to do the job properly and
safely. Part numbers listed in these bulletins are for reference only. The work procedures updated electronically in the PorscheeBay logo PIWIS diagnostic and testing device take precedence and, in the event of a
discrepancy, the work procedures in the PIWIS Tester are the ones that must be followed.

© 2023 PorscheeBay logo Cars North America, Inc.

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TSB/Document ID: No. 27-15

Replacement Service Bulletin Number:

MFR Communication Date: 2023-10-19

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: SEATS

MFR Component System:

MFR Component Subsystem:


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