NHTSA ID Number: 10245146
Manufacturer Communication Number: No. 27-15
TSB/Document Date: 2023-11-08
Summary
Installation and conversion instructions for the rear seat entertainment
Check the password before
confirming it. To do this, briefly tick
the “Show Password” box ( Figure
36 -2-).
Figure 36
3.1.7
The display unit connects to the
network ( Figure 37).
Figure 37
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Successful connection is indicated
by the status shown under the
network and by an active WiFi icon
in the footer ( Figure 38).
1
2
3.2
Cayenne (92A)
– Status
– WiFi icon
Check to see if a new software version is
available on the server
Figure 38
3.2.1
Select “System” in the footer (
Figure 39 -1-).
1
2
3
4
– “System” option
– “Update product” option
– “Update from Network”
option
– Status
3.2.2
Select “Update product” ( Figure
39 -2-).
3.2.3
“Update from Network” ( Figure
39 -3-) is displayed with the corresponding status ( Figure 39 -4-):
•
•
•
Figure 39
Status: “Product is Up to date” No update required. Continue with Step 4.
Status: “Network unreachable, no information from server” Check WiFi
connection.
Status: “A new system update is available for download.” continue with the
next work step.
NOTICE
Voltage drop
•
Coding/saving process is aborted
•
The display unit malfunctions
Make sure that the power supply is not interrupted when coding/saving data.
Connect a battery charger with a current rating of at least Nominal value 40 A to the vehicle
battery.
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NOTICE
Incorrect operation of the display unit when coding/saving data
•
Coding/saving process is aborted
•
The display unit malfunctions
Do NOT press any hard keys when coding/saving data for the respective display unit.
3.3
Update software online
3.3.1
Select “Update from Network”.
Update is performed automatically
( Figure 40).
1
2
– Software version display
– Download progress/file
size display
Figure 40
3.3.2
When the download is complete,
confirm the message “System
update is ready for installation” by
clicking “Install now” ( Figure 41).
Figure 41
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The following messages then
appear: “Preparing to install system
update” and “System is now going
to reboot and update.” , Figure
42).
Information
The display unit starts automatically
as soon as the update is completed
successfully. The start screen
showing the 6 applications is
displayed.
3.4
Cayenne (92A)
Figure 42
Compare the software version of both display units
3.4.1
Switch on the second display unit and select “Settings” on the start screen.
3.4.2
Select “System” in the footer (
Figure 43 -1-).
1
2
3
– “System” option
– Software version: at least:
1.0.41
– BACK button
The “System Info” option is
displayed ( Figure 43).
•
•
Software version is different:
Update the software version of
Figure 43
the second display unit online
as described in Steps 3.1 to 3.3.
Software version is the same: Continue with the next step.
Information
Switch off wireless (Bluetooth) headphones before connecting to the display unit.
4
ONLY if wireless (Bluetooth) headphones are used:
Connect headphones to the new display unit (couple).
4.1
Switch on Bluetooth
4.1.1
Select “Settings” on the start screen.
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4.1.2
Select “Network” in the footer (
Figure 44 -1-).
1
2
– “Network” option
– “Bluetooth” option
Select “Bluetooth” ( Figure 44
-2-)
Figure 44
4.1.3
Switch on “Bluetooth
PRSE_BT_RIGHT” (Bluetooth for
display unit on right) if necessary.
For this purpose, tick the box (
Figure 45 -1-).
1
2
3
4.1.4
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– Bluetooth for display
unit - right (“Bluetooth
PRSE_BT_RIGHT”)
– Porsche
headphone
6060… (“Porsche![]()
Headphone 6060...”)
– PCM, ONLY together with
Figure 45
telephone module (I-No.
9W1) or mobile phone preparation (I–no. 9W5)
Delete all devices connected to the display unit. Select “Forget” for the respective
device ( Figure 45 -1 and 2-).
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Switch on headphones ( Operating
instructions for Bluetooth headphones).
1
2
4.2.1
– ON/OFF button
– LED (operating state display)
Press the side button (outer cover
on headset with LED = right side) on
a headphone and keep it pressed.
LED flashes green ( Figure 46
-Magnifier-).
4.2.2
The LED flashes twice as fast after
approx. 3 – 5 seconds.
4.2.3
The headphones can now be
connected (coupled) to the display
unit.
4.2.4
Red LED ( Operating instructions
for Bluetooth headphones):
•
•
4.3
Figure 46
Battery charge state is low: Connect headphones to the USB port on the
display unit to charge them using a charging cable;
Battery faulty: Change the battery.
Connect wireless headphones to the display
unit.
1
2
3
4
4.3.1
4.3.2
– Paired devices
– SEARCH option
– The display unit scans for active
Bluetooth devices in range
– Devices discovered
Search again for all available active
Bluetooth devices in range. Select
SEARCH on the screen display (
Figure 47 -2-).
Figure 47
After a few seconds, all available active Bluetooth devices are listed under
“Devices discovered” ( Figure 47 -4-).
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4.3.3
Installation and Conversion Instructions
Select wireless (Bluetooth) headphones ( Figure 48).
Figure 48
The headphones try to connect to
the display unit ( Figure 49).
Figure 49
4.3.4
Confirm request to connect with
“OK” ( Figure 50).
Figure 50
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Once the headphones have
connected successfully, they are
displayed in the “Paired devices”
list with the status “CONNECTED”
( Figure 51).
Connect both display units for video streaming
(“Crosslink”).
5.1
Work on BOTH display units:
Figure 51
5.1.1
Call up the start screen showing the
6 applications and select “Settings”
Figure 52.
– internet is NO longer
supported.
Figure 52
5.1.2
Select “Network” in the footer (
Figure 53 -1-).
1
2
3
– “Network” option
– “Wi-Fi” option
– Switch Wi-Fi on/off
Select “Wi-Fi” (“Wireless Local Area
Network – WLAN”) and tick the
relevant box ( Figure 53).
5.1.3
Press Home to return to the start
screen.
Tequipment
Figure 53
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5.2
Work on ONE display unit:
Select “Video” ( Figure 54).
5.2.1
– internet is NO longer
supported.
Figure 54
5.2.2
Select and play any video file on
the display unit’s “Internal memory”
( Figure 55).
1
2
– Video file
– “Internal memory” (display
unit internal memory)
Figure 55
5.3
Work on the SECOND display unit: ( Figure
56)
1
2
3
4
“Internal memory” option
Video source selection
Roll bar
“Crosslink” option
5.3.1
“Internal memory” option ( Figure
56 -1-).
5.3.2
Select video source ( Figure 56
-2-) and scroll down ( Figure 56
-3-).
5.3.3
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–
–
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TSB/Document ID: No. 27-15
Replacement Service Bulletin Number:
MFR Communication Date: 2023-10-19
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: SEATS
MFR Component System:
MFR Component Subsystem:
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