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NHTSA ID Number: 10245146

Manufacturer Communication Number: No. 27-15

TSB/Document Date: 2023-11-08


Summary

Installation and conversion instructions for the rear seat entertainment


settings/adjustment
options

Figure 16

Oct 19, 2023
Page 8 of 33

Tequipment

Installation and Conversion Instructions
2.2.2

Cayenne (92A)
27/15

ENU

9194

9

Assign the name (“BT_Name” =
“BlueTooth_Name)”  Figure 17)
of the new display unit according to
installation position:
– Left-hand side =
“PRSE_BT_LEFT”
– Right-hand side =
“PRSE_BT_RIGHT”

Figure 17
2.2.3

Assign the vehicle model
(“Car_Model”  Figure 18):
– Cayenne

Figure 18
2.2.4

Select DVD region code
(“DVD_Region_Code”  Figure 19):
1
2

3

4
5
6

– USA, Canada and USA
territories
– Western and Central
Europe (including French
overseas territories and
Greenland), South Africa,
Egypt and Middle East,
Japan
– South-East Asia, South
Korea, Hong Kong,
Figure 19
Indonesia, Philippines,
Taiwan
– Australia, New Zealand, Mexico, Central America, South America
– Russia and other countries of the former USSR, Eastern Europe, India and
other Asian countries, Africa (except Egypt and South Africa)
– China

Tequipment

Oct 19, 2023
Page 9 of 33

9

Cayenne (92A)
9194

ENU

Installation and Conversion Instructions

27/15
2.2.5

Select Gracenote database region
(“Gracenote_DB_Region”  Figure
20):





North America
Japan
China
Korea
Europe
Latin America

Figure 20
Information
The prompt to restart the display unit after switching the Gracenote database
region can be ignored.
The display unit is restarted automatically as soon as the software is updated.
1
2

– Confirmation of change
– Restart prompt (after
confirmation of change)

Figure 21

Oct 19, 2023
Page 10 of 33

Tequipment

Installation and Conversion Instructions
2.2.6

Cayenne (92A)
27/15

ENU

9194

9

Select the enabled TV tuner
(“TV_Option”  Figure 22) in
accordance with vehicle equipment:
– enabled
– disabled

I-No. QV1/QV5 = enabled;

Figure 22
2.2.7

Assign Service Set ID (SSID) for
WiFi connection (2G4  Figure 23)
according to installation position:
– Left-hand side =
“PRSE_LEFT”
– Right-hand side =
“PRSE_RIGHT”

Figure 23
2.2.8

Assign Service Set ID (SSID) for
Crosslink connection (5G  Figure
24) according to installation
position:
– Left-hand side =
“PRSE_X_LEFT”
– Right-hand side =
“PRSE_X_RIGHT”

Figure 24

Tequipment

Oct 19, 2023
Page 11 of 33

9

Cayenne (92A)
9194

ENU

Installation and Conversion Instructions

27/15

2.3

Delete stored groups (“Remembered
groups”) under “WiFi Direct” on BOTH display
units ( Figure 25)
1
2
3
4




“System Settings” option
“WiFi Direct” option
Remembered groups
Device entered

2.3.1

Select “WiFi Direct” in the protected
area of the “System Settings”
option ( Figure 25 -2-).

2.3.2

Select the entered device ( Figure
25 -4-) under “Remembered groups”.

2.3.3

Confirm the delete (Forget) prompt
by selecting “OK” ( Figure 26).
1
2

Figure 25

– Prompt
– “OK”

Figure 26
2.3.4

The entered device is deleted.

Information
Check factory settings for "Wireless Local
Area Network” (WLAN)/application software
(APP) in the region settings and change the
settings to the respective market specifications (WLAN = frequency-dependent and
APP = market availability).
2.4

Oct 19, 2023
Page 12 of 33

Check region settings under “Region
Settings” ( Figure 28 -1-) and make
changes if necessary

Tequipment

Figure 27

Installation and Conversion Instructions
2.4.1

Cayenne (92A)
27/15

ENU

9194

9

Select “WiFi region” ( Figure 28
-2-).
1
2




Region Settings
WiFi region
Germany
Ghana and other…

Select the required country/market
from the drop-down menu.

Figure 28
2.4.2

Select “App market region”

 Figure 29) according to the
country/market in the drop-down
menu.
– Germany
– Greece and other…

Figure 29
NOTICE
Voltage drop

Coding/saving process is aborted

The display unit malfunctions

Make sure that the power supply is not interrupted when coding/saving data.

Connect a battery charger with a current rating of at least Nominal value 40 A to the vehicle
battery.
NOTICE

Incorrect operation of the display unit when coding/saving data

Coding/saving process is aborted

The display unit malfunctions

Do NOT press any hard keys when coding/saving data for the respective display unit.

Tequipment

Oct 19, 2023
Page 13 of 33

9

Cayenne (92A)
9194

ENU

Installation and Conversion Instructions

27/15

2.5

Save meta database (Gracenote) to the new display unit’s memory
2.5.1

Insert USB stick (supplied) into a USB port on the underside of the new display unit.

2.5.2

Select “Tools” in the “Protected
area”.
1
2

2.5.3

Select “Copy Gracenote database”
( Figure 30 -2-).

2.5.4

The database is copied automatically. The “Copy Gracenote
database” option  Figure 30 -2- is
greyed out during this time.

2.5.5

2.6

– “Tools” option
– “Copy Gracenote
database” option

Figure 30

The copy process is complete when
the message “Copy Gracenote
database: Done!” appears
( Figure 31).

ONLY for vehicles with PorscheeBay logo Communication Management – PCM (I-No. 7T1)
together with telephone module (9W1) or
mobile phone preparation (9W5):
Switching off pass key prompt for PCM on the
new display unit
Figure 31
2.6.1

Select “Head unit selector” in
the Protected area and start the
search.
1
2

– “Head unit selector” option
– SEARCH option

Figure 32

Oct 19, 2023
Page 14 of 33

Tequipment

Installation and Conversion Instructions
2.6.2

Cayenne (92A)
27/15

ENU

9194

9

When the search is finished, select
PCM” ( Figure 33 -1-).
1
2
3
4

PorscheeBay logo Communication
Management – PCM
– “PCM” device address
– Head unit selector
– BACK button

The “PCM” device address is
entered at the top of the header
( Figure 33).

3

Figure 33

2.6.3

Select BACK ( Figure 33 -4-) to
leave the protected area.

2.6.4

ONLY after updating the software on the second display unit:
Repeat Steps 2.6.1 to 2.6.3 on the second display unit.

Check the software version of both display units and update them if necessary
Information
The following functions are NO longer supported:

3.1

Perform system software update “over the air” (online). The servers are no longer
active.

“Internet” app, as the version of the browser on the devices cannot be updated.

Activate WiFi on the new display unit and connect to a network.
Information
Have the required access data ready for the workshop router.
3.1.1

Select “Settings” on the start screen.

3.1.2

Select “Network” in the footer
( Figure 34).
1
2
3

3.1.3

– “Network” option
– “WiFi” option
– Switch WiFi on/off

Select “WiFi” ( Figure 34 -2-).
Status: ”To see available networks
turn on WiFi”.
Figure 34

Tequipment

Oct 19, 2023
Page 15 of 33

9

Cayenne (92A)
9194

ENU

Installation and Conversion Instructions

27/15
3.1.4

Switch on WiFi. To do this, tick the
box ( Figure 35 -1-).
1
2
3

– Switch WiFi on/off
– Status
– Available network

Status: “Turning on…” (Turning
on…) changes to ”Scanning”
(search).
3.1.5

3.1.6

Select available network ( Figure
35 -3-).

Figure 35

Enter access data ( Figure 36).
1
2
3

– Enter password
– Show/Hide password
– Confirm entry

1234

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TSB/Document ID: No. 27-15

Replacement Service Bulletin Number:

MFR Communication Date: 2023-10-19

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: SEATS

MFR Component System:

MFR Component Subsystem:


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