Bulletin No.:

Service Bulletin

Date:

09-08-64-014E
October, 2023

INFORMATION
Subject:

Information on Side Window Glass Not Clearing Molding When Indexing Down During
Door Opening

Models:

2010-2024 Chevrolet Camaro

Attention: This bulletin also applies to any of the above models that may be Export from North
America vehicles.
This bulletin has been revised to add the 2022-2024 Model Years and the first Important
statement. Please discard Corporate Bulletin Number 09-08-64-014D.

Important: Service agents must comply with all
International, Federal, State, Provincial, and/or
Local laws applicable to the activities it performs
under this bulletin, including but not limited to
handling, deploying, preparing, classifying,
packaging, marking, labeling, and shipping
dangerous goods. In the event of a conflict between
the procedures set forth in this bulletin and the
laws that apply to your dealership, you must follow
those applicable laws.
This bulletin is being issued to inform dealer personnel
about concerns regarding the side window glass not
clearing the molding when the window indexes down as
the door is opened. Opening the door too quickly to
allow the window glass to fully index down may be the
cause of this concern.
Power Window Indexing Feature
The window indexing function automatically lowers the
window a small amount when the door is opened.
When the door is closed, the window will raise fully. The
Camaro utilizes the door latch as the indicator to index
the window downward. Because of this, the customer
needs to take their time when opening the door.
Explain and demonstrate the operation of the window
indexing feature to the customer, including reviewing
the Window Indexing section under Power Windows in
the Owner Manual. The window indexing is dependent
on the door open position. The door must be opened
from 1 mm (0.039 in) to 7.5 mm (0.295 in) before the
window will index down. The following will illustrate the
window up and indexed position, as well as the
required door position.
Important: If you find that the window is indexing down
but the window is still making contact with the
weatherstrip while opening the door, please follow
Steps 1-6 of the Front Side Door Window Adjustment
procedure in SI.
Copyright 2023 General Motors LLC. All Rights Reserved.

Window in “Up” Position (1) (Door Window
Fully Seated in Weatherstrip)

2261663

Page 2

October, 2023
Door in “Closed” Position (1)

Bulletin No.: 09-08-64-014E

Door in “Open” Position From 1 mm (0.039
in) to 7.5 mm (0.295 in) (1)

2263892
2263896

Window in “Indexed” Position (1) (When Door Latch is Opened)

For additional information, please refer to the latest
version of Corporate Bulletin Number 09-00-89-014 –
Camaro New Model Features and Service Guide. You
may also wish to give the customer a copy of this
bulletin.

2261664

GM bulletins are intended for use by professional technicians, NOT a "do-it-yourselfer". They are written to inform these
technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper
service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions, and know-how to do a
job properly and safely. If a condition is described, DO NOT assume that the bulletin applies to your vehicle, or that your
vehicle will have that condition. See your GM dealer for information on whether your vehicle may benefit from the
information.

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