NHTSA ID Number: 10236512
Manufacturer Communication Number: Manual1
TSB/Document Date: 2023-05-22
Summary
Warranty Policies and Procedures Manual
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Policy Application from A to Z | Warranty Extensions
Page 170
WHAT IS NOT COVERED UNDER THIS WARRANTY EXTENSION
This warranty extension will not cover:
Any damage or malfunctions caused by the installation of Volkswagen
parts, or parts that alter the
performance of the front wheel bearings not approved by Volkswagen.
Damage or malfunctions caused by outside influence, such as damage due to an accident, or
vehicle misuse or neglect, as well as repairs that are (1) necessary for proper diagnosis of these
other conditions or (2) required to bring the vehicle up to factory specifications.
Any malfunctions of other components remain covered by the normal terms of the New Vehicle
Limited Warranty.
REPAIR PROCEDURE
Refer to Technical Bulletin Instance Number 2028396 for the applicable repair procedure.
VEHICLE ELIGIBILITY
To determine if a vehicle is eligible for the Front Wheel Bearings Limited Warranty Extension, check
the VIN in ElsaPro > Vehicle Data. If the warranty extension is applicable to the vehicle, the
"Enhanced Coverage" section of the "Vehicle Data" screen in ElsaPro will be populated with the
warranty extension parameters.
SAGA WARRANTY CLAIM TYPE AND SERVICE NUMBER
Dealers must use the following claim type and service number when submitting warranty claims for the
Front Wheel Bearings Limited Warranty Extension.
Claim Type:
Service Number:
3.64.1.13
110
4067
ENGINE EXHAUST FLAP LIMITED WARRANTY EXTENSION
Volkswagen has extended the Emissions Control Systems Warranty for engine exhaust flap
replacement under specific conditions to 10 years or 120,000 miles, whichever occurs first, from the
vehicle’s original in-service date, for certain 2009 – 2012 Model Year Volkswagen 2.0L TDI® Clean
Diesel Engine vehicles with engine codes CBEA, CJAA and CKRA.
This warranty extension is fully transferable to subsequent owners.
The vehicle’s original in-service date is defined as the date the vehicle was delivered to either the
original purchaser or the original lessee; or if the vehicle was first placed in service as a
"demonstrator" or "company" car, on the date such vehicle was first placed in service.
WHAT IS THE PROBLEM
Volkswagen has determined that under specific conditions, certain deficiencies affecting the engine
exhaust flap could make the engine exhaust flap susceptible to degraded performance. If this
happens, the Malfunction Indicator Lamp (MIL) on the instrument cluster may illuminate due to the
Volkswagen of America, Inc.
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Page 171
presence of specific fault codes caused by a faulty engine exhaust flap. Volkswagen has not identified
any vehicle drivability concerns related to this issue.
Please be aware that other conditions (unrelated to the issue described in this bulletin) may cause the
MIL in the vehicle to illuminate. Customers should be prepared to cover all diagnosis and repair costs
for these other, unrelated conditions.
WHAT DOES THIS WARRANTY EXTENSION COVER
This warranty extension covers only the diagnosis and replacement of the engine exhaust flap.
WHAT IS NOT COVERED UNDER THIS WARRANTY EXTENSION
This warranty extension will not cover:
Any damage or malfunctions caused by installation of non-EPA or non-CARB certified parts, or
parts that alter the performance of the engine, engine controls, or exhaust system, such as the
installation of engine management components ("chipped" or "tuned" ECMs) not approved by
Volkswagen.
Other conditions unrelated to the engine exhaust flap that may cause the MIL to illuminate. These
conditions may require repairs that are needed for proper diagnosis of the underlying condition.
Any repairs that are (1) necessary for proper diagnosis of these other conditions or (2) required to
bring the vehicle’s emission system up to factory specifications are not covered by this warranty
extension.
Damage or malfunctions caused by outside influence, such as damage due to an accident, or
vehicle misuse or neglect, as well as repairs that are (1) necessary for proper diagnosis of these
other conditions or (2) required to bring the vehicle up to factory specifications are not covered by
this warranty extension.
REPAIR PROCEDURE
Refer to Technical Bulletin Instance Number 2031583 for the applicable repair procedure.
VEHICLE ELIGIBILITY
To determine if a vehicle is eligible for the Engine Exhaust Flap Limited Warranty Extension, check the
VIN in ElsaPro > Vehicle Data. If the warranty extension is applicable to the vehicle, the "Enhanced
Coverage" section of the "Vehicle Data" screen in ElsaPro will be populated with the warranty
extension parameters.
SAGA WARRANTY CLAIM TYPE AND SERVICE NUMBER
Dealers must use the following claim type and service number when submitting warranty claims for the
Engine Exhaust Flap Limited Warranty Extension.
Claim Type:
110
Service Number:
2671
Volkswagen of America, Inc.
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3.64.1.14
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Page 172
SECONDARY AIR PRESSURE SENSOR LIMITED WARRANTY EXTENSION
Volkswagen has extended the Emissions Control Systems Warranty for secondary air pressure sensor
replacement under specific conditions to 10 years or 120,000 miles, whichever occurs first, from the
vehicle’s original in-service date, for the following 2.5 L engine vehicles:
2009 MY Rabbit (A5) with Engine Codes CBUA and CBTA
2009 MY Jetta Wagon (A5) with Engine Codes CBUA and CBTA
2009 MY Jetta (A5) with Engine Codes CBUA and CBTA
2010 MY Jetta (A5) with Engine Code CBUA
2010 – 2012 MY Jetta SportWagen (A6) with Engine Code CBUA
2011 – 2012 MY Jetta (A6) with Engine Code CBUA
2012 MY Passat with Engine Code CBUA
2012 MY Beetle with Engine Code CBUA
2010 – 2012 MY Golf (A6) with Engine Code CBUA
Certain states have voluntarily adopted California-mandated emissions warranties only for vehicles
equipped to meet California’s Partial Zero Emissions Vehicle (PZEV) emissions requirements. These
vehicles can be identified by inspecting the Vehicle Emission Control Information Label located under
the hood. Because of this, the owner of a vehicle equipped to meet California’s PZEV emissions
requirements living in one of these states may have warranty rights that exceed the extended warranty
offering described in this bulletin. Owners should refer to the warranty information that came with their
vehicle for additional details as to whether or not this applies to their vehicle.
The vehicle’s original in-service date is defined as the date the vehicle was delivered to either the
original purchaser or the original lessee; or if the vehicle was first placed in service as a
"demonstrator" or "company" car, on the date such vehicle was first placed in service.
This warranty extension is fully transferable to subsequent owners.
WHAT IS THE PROBLEM
Volkswagen has determined that under specific conditions, certain deficiencies affecting the
secondary air pressure sensor could make the secondary air pressure sensor susceptible to degraded
performance. If this happens, the Malfunction Indicator Lamp (MIL) on the instrument cluster may
illuminate due to the presence of specific fault codes caused by a faulty secondary air pressure
sensor. (The MIL is part of the on-board diagnostic system. Please refer to the owner’s manual for
additional information about the MIL.) In some locales, an illuminated Malfunction Indicator Lamp
could cause the vehicle to fail an IM emissions inspection, and the vehicle registration application
could be denied. Volkswagen has not identified any vehicle drivability concerns related to this issue.
Please be aware that other conditions (unrelated to the issue described in this bulletin) may cause the
MIL in the vehicle to illuminate. Customers should be prepared to cover all diagnosis and repair costs
for these other, unrelated conditions.
Volkswagen of America, Inc.
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Page 173
WHAT DOES THIS WARRANTY EXTENSION COVER
This warranty extension covers only the diagnosis and replacement of the secondary air pressure
sensor.
WHAT IS NOT COVERED UNDER THIS WARRANTY EXTENSION
This warranty extension will not cover:
Any damage or malfunctions caused by installation of non-EPA or non-CARB certified parts, or
parts that alter the performance of the engine, engine controls, or exhaust system, such as the
installation of engine management components ("chipped" or "tuned" ECMs) not approved by
Volkswagen.
Other conditions unrelated to the secondary air pressure sensor that may cause the MIL to
illuminate. These conditions may require repairs that are needed for proper diagnosis of the
underlying condition. Any repairs that are (1) necessary for proper diagnosis of these other
conditions or (2) required to bring the vehicle’s emission system up to factory specifications are
not covered by this warranty extension.
Damage or malfunctions caused by outside influence, such as damage due to an accident, or
vehicle misuse or neglect, as well as repairs that are (1) necessary for proper diagnosis of these
other conditions or (2) required to bring the vehicle up to factory specifications are not covered by
this warranty extension.
REPAIR PROCEDURE
Refer to Technical Bulletin Instance Number 2028415 for the applicable repair procedure.
VEHICLE ELIGIBILITY
To determine if a vehicle is eligible for the Secondary Air Pressure Sensor Limited Warranty
Extension, check the VIN in ElsaPro > Vehicle Data. If the warranty extension is applicable to the
vehicle, the "Enhanced Coverage" section of the "Vehicle Data" screen in ElsaPro will be populated
with the warranty extension parameters.
SAGA WARRANTY CLAIM TYPE AND SERVICE NUMBER
Dealers must use the following claim type and service number when submitting warranty claims for the
Secondary Air Pressure Sensor Limited Warranty Extension.
Claim Type:
110
Service Number:
3.64.1.15
2666
FUEL INJECTOR LIMITED WARRANTY EXTENSION
Volkswagen has extended the Emissions Control Systems Warranty for fuel injector replacement
under specific conditions to 10 years or 120,000 miles, whichever occurs first, from the vehicle’s
original in-service date, for certain 2008 – 2011 Model Year Volkswagen 2.0 TFSI Engine vehicles with
engine codes CBFA and CCTA.
Volkswagen of America, Inc.
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Page 174
Certain states have voluntarily adopted California-mandated emissions warranties only for vehicles
equipped to meet California’s Partial Zero Emissions Vehicle (PZEV) emissions requirements. These
vehicles can be identified by inspecting the Vehicle Emission Control Information Label located under
the hood. Because of this, the owner of a vehicle equipped to meet California’s PZEV emissions
requirements living in one of these states may have warranty rights that exceed the extended warranty
offering described in this bulletin. Owners should refer to the warranty information that came with their
vehicle for additional details as to whether or not this applies to their vehicle.
The vehicle’s original in-service date is defined as the date the vehicle was delivered to either the
original purchaser or the original lessee; or if the vehicle was first placed in service as a
"demonstrator" or "company" car, on the date such vehicle was first placed in service.
This warranty extension is fully transferable to subsequent owners.
WHAT IS THE PROBLEM
Volkswagen has determined that a faulty fuel injector may cause minor misfire conditions and, in turn,
cause the Malfunction Indicator Lamp (MIL) on the instrument cluster to illuminate due to the presence
of specific fault codes caused by this component.
Please note that it is highly unlikely that the vehicle will experience an issue with multiple fuel injectors
at the same time.
The MIL is part of the on-board diagnostic system. Please refer to the owner’s manual for additional
information about the MIL. In some locales, an illuminated Malfunction Indicator Lamp could cause the
vehicle to fail an IM emissions inspection, and the vehicle registration application could be denied.
Please be aware that other conditions (unrelated to the issue described in this bulletin) may cause the
MIL in the vehicle to illuminate. Customers should be prepared to cover all diagnosis and repair costs
for these other, unrelated conditions.
WHAT DOES THIS WARRANTY EXTENSION COVER
This warranty extension covers only the diagnosis and replacement of a faulty fuel injector.
WHAT IS NOT COVERED UNDER THIS WARRANTY EXTENSION
This warranty extension will not cover:
Any damage or malfunctions caused by installation of non-EPA or non-CARB certified parts, or
parts that alter the performance of the engine, engine controls, or exhaust system, such as the
installation of engine management components ("chipped" or "tuned" ECMs) not approved by
Volkswagen.
Other conditions unrelated to a faulty fuel injector that may cause the MIL to illuminate. These
conditions may require repairs that are needed for proper diagnosis of the underlying condition.
Any repairs that are (1) necessary for proper diagnosis of these other conditions or (2) required to
bring the vehicle’s emission system up to factory specifications are not covered by this warranty
extension.
Damage or malfunctions caused by outside influence, such as damage due to an accident, or
vehicle misuse or neglect, as well as repairs that are (1) necessary for proper diagnosis of these
Volkswagen of America, Inc.
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Page 175
other conditions or (2) required to bring the vehicle up to factory specifications are not covered by
this warranty extension.
WARRANTY EXTENSION COVERAGE LIMITATIONS
The warranty and maintenance information that came with the owner’s vehicle contains information on
the limited warranties applicable to their Volkswagen model. Owners should read these limited
warranties carefully to determine their warranty rights and obligations, as this information also applies
to the coverage provided to them in this warranty extension.
REPAIR PROCEDURE
Refer to Technical Bulletin Instance Number 2033805 (01-13-14) for the applicable repair procedure.
VEHICLE ELIGIBILITY
To determine if a vehicle is eligible for the Fuel Injector Limited Warranty Extension, check the VIN in
ElsaPro > Vehicle Data. If the warranty extension is applicable to the vehicle, the "Enhanced
Coverage" section of the "Vehicle Data" screen in ElsaPro will be populated with the warranty
extension parameters.
SAGA WARRANTY CLAIM TYPE AND SERVICE NUMBER
Dealers must use the following claim type and service number when submitting warranty claims for the
Fuel Injector Limited Warranty Extension.
Claim Type:
Service Number:
110
2440
ADDITIONAL IMPORTANT INFORMATION
Warranty will only cover a defective fuel injector
The "comments" field of the warranty claim must include the applicable fault(s) supporting the
repair
Paperless GFF (or printed copy) must be available
3.64.1.16
INTAKE MANIFOLD LIMITED WARRANTY EXTENSION
Volkswagen has extended the Emissions Control Systems Warranty for the intake manifold under
specific conditions to 10 years or 120,000 miles, whichever occurs first, from the vehicle’s original inservice date, for certain 2008 – 2011 Model Year Volkswagen 2.0 TFSI Engine vehicles with engine
codes CBFA and CCTA.
Certain states have voluntarily adopted California-mandated emissions warranties only for vehicles
equipped to meet California’s Partial Zero Emissions Vehicle (PZEV) emissions requirements. These
vehicles can be identified by inspecting the Vehicle Emission Control Information Label located under
the hood. Because of this, the owner of a vehicle equipped to meet California’s PZEV emissions
requirements living in one of these states may have warranty rights that exceed the extended warranty
Volkswagen of America, Inc.
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Page 176
offering described in this bulletin. Owners should refer to the warranty information that came with their
vehicle for additional details as to whether or not this applies to their vehicle.
The vehicle’s original in-service date is defined as the date the vehicle was delivered to either the
original purchaser or the original lessee; or if the vehicle was first placed in service as a
"demonstrator" or "company" car, on the date such vehicle was first placed in service.
This warranty extension is fully transferable to subsequent owners.
WHAT IS THE PROBLEM
Volkswagen has determined that, under specific conditions, a faulty intake manifold may cause the
Malfunction Indicator Lamp (MIL) on the instrument cluster to illuminate due to the presence of specific
fault codes caused by this component.
The MIL is part of the on-board diagnostic system. Please refer to the owner’s manual for additional
information about the MIL. In some locales, an illuminated Malfunction Indicator Lamp could cause the
vehicle to fail an IM emissions inspection, and the vehicle registration application could be denied.
Please be aware that other conditions (unrelated to the issue described in this bulletin) may cause the
MIL in the vehicle to illuminate. Customers should be prepared to cover all diagnosis and repair costs
for these other, unrelated conditions.
WHAT DOES THIS WARRANTY EXTENSION COVER
This warranty extension covers only the diagnosis and replacement of a faulty intake manifold.
WHAT IS NOT COVERED UNDER THIS WARRANTY EXTENSION
This warranty extension will not cover:
Any damage or malfunctions caused by installation of non-EPA or non-CARB certified parts, or
parts that alter the performance of the engine, engine controls, or exhaust system, such as the
installation of engine management components ("chipped" or "tuned" ECMs) not approved by
Volkswagen.
Other conditions unrelated to a faulty intake manifold that may cause the MIL to illuminate. These
conditions may require repairs that are needed for proper diagnosis of the underlying condition.
Any repairs that are (1) necessary for proper diagnosis of these other conditions or (2) required to
bring the vehicle’s emission system up to factory specifications are not covered by this warranty
extension.
Damage or malfunctions caused by outside influence, such as damage due to an accident, or
vehicle misuse or neglect, as well as repairs that are (1) necessary for proper diagnosis of these
other conditions or (2) required to bring the vehicle up to factory specifications are not covered by
this warranty extension.
WARRANTY EXTENSION COVERAGE LIMITATIONS
The warranty and maintenance information that came with the owner’s vehicle contains information on
the limited warranties applicable to their Volkswagen model. Owners should read these limited
warranties carefully to determine their warranty rights and obligations, as this information also applies
to the coverage provided to them in this warranty extension.
Volkswagen of America, Inc.
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Page 177
REPAIR PROCEDURE
Refer to ElsaPro for the applicable repair procedure. Refer to Technical Bulletin Instance Number
2031075 for assistance in diagnosis.
VEHICLE ELIGIBILITY
To determine if a vehicle is eligible for the Intake Manifold Limited Warranty Extension, check the VIN
in ElsaPro > Vehicle Data. If the warranty extension is applicable to the vehicle, the "Enhanced
Coverage" section of the "Vehicle Data" screen in ElsaPro will be populated with the warranty
extension parameters.
SAGA WARRANTY CLAIM TYPE AND SERVICE NUMBER
Dealers must use the following claim type and service number when submitting warranty claims for the
Intake Manifold Limited Warranty Extension.
Claim Type:
Service Number:
1PT
2447
ADDITIONAL IMPORTANT INFORMATION
Warranty will only cover a defective intake manifold
The "comments" field of the warranty claim must include the applicable fault(s) supporting the
repair
Paperless GFF (or printed copy) must be available
3.64.1.17
TURBOCHARGER LIMITED WARRANTY EXTENSION
Volkswagen has extended the Emissions Control Systems Warranty for the turbocharger under
specific conditions to 10 years or 120,000 miles, whichever occurs first, from the vehicle’s original inservice date, for certain 2012 – 2013 Model Year Volkswagen Passat TDI Clean Diesel Engine
vehicles with engine code CKRA.
The vehicle’s original in-service date is defined as the date the vehicle was delivered to either the
original purchaser or the original lessee; or if the vehicle was first placed in service as a
"demonstrator" or "company" car, on the date such vehicle was first placed in service.
This warranty extension is fully transferable to subsequent owners.
WHAT IS THE PROBLEM
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TSB/Document ID: Manual1
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