NHTSA ID Number: 10234789
Manufacturer Communication Number: TJ36224
TSB/Document Date: 2023-04-24
Summary
No bass function (High Performance Audio)
Service and Parts Business
Technical Journal
TITLE:
No bass function (High Performance Audio)
REF NO:
ISSUING DEPARTMENT:
CAR MARKET:
TJ 36224.4.1
Technical Service
United States and Canada
PARTNER:
ISSUE DATE:
STATUS DATE:
3 US 7510 Volvo
Car USA
2023-02-09
2023-02-09
FUNC GROUP:
FUNC DESC:
3920
Radio, complete
Page 1 of 2
“Right first time in Time”
Rows beginning with * are modified
Note! If using a printed copy of this Technical Journal, first check for the latest online version.
DESCRIPTION:
*Updated Warranty Claim Info
If low bass frequencies are lost and sounds temporarily become flat after listening to music with heavy
bass, please follow the information in the Service section.
NOTE: sounds like park assist, turn signals, CTA etc are not affected
AUD = Audio Unit Device
CTA = Cross Traffic Awareness
CSC Customer Symptom Codes
Code
FC
XD
39
FX
FY
IB
Description
Audio other/Other audio problems
Audio other/Audio unit display does not work
Sounds and speakers/Warning and notification sounds not audible
Speakers/Muffled sound
Speakers/Distorted sound
Speakers/Does not work
DTC Diagnostic Trouble Codes
Produced and printed in the USA and available as an electronic document.
© 2023 VOLVO CAR USA, LLC
Technical Journal 36224.4.1
Vehicle Type
Type
Eng
Eng
Desc
Sales
Body
Gear
Steer
224
225
227
234
235
236
238
246
256
536
Model Year
2019-9999
2019-9999
2019-9999
2017-2017
2017-9999
2017-9999
2018-9999
2018-9999
2017-9999
2018-9999
Plant
Chassis range
-
Struc Week
Range
201835-999952
201817-999952
201846-999952
201617-201716
201624-999952
201646-999952
201646-999952
201717-999952
201617-999952
201746-999952
SERVICE:
*An improved software for AUD (High Performance Audio, VDN K502, only for hardware part number
31652394 and NOT for 32264591) is now available by downloading the appropriate Part Number below.
If vehicle will be updated with Service 2.0 or Total upgrade after the below unique part numbers have
been downloaded, you will need to redo this TJ.
Vehicle type:
Part number to download:
XC40: 32389180
S90/V90/V90CC:
32389181
S90L: 32389182
XC60/XC90:
32389183
S60/V60/V60CC:
32389184
Warranty claim info:
*NOTE:
The special SP(s) above are free of charge and should NOT be claimed under warranty.
To get a warranty claim accepted for a job described in this TJ, please use following data:
VST OP number: 99924-2
VST Operation Number
VST Operation Number
99924-2
Description
General Reimburstment
VEHICLE REPORT:
Yes, please submit a Vehicle Report if the service solution described in this TJ has no effect. Use concern
area “Vehicle Report” and sub concern area “Support needed”, use function group 3920.
Page 2 of 2
2023-02-09
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TSB/Document ID: TJ36224
Replacement Service Bulletin Number:
MFR Communication Date: 2023-02-09
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ELECTRICAL SYSTEM
MFR Component System:
MFR Component Subsystem:
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